Latest news with #Celonis'
Techday NZ
3 days ago
- Business
- Techday NZ
Celonis named global process mining leader by Everest Group assessment
Celonis has been recognised as a Leader for the sixth consecutive year in the Everest Group PEAK Matrix for Process Mining, maintaining its standing in the annual assessment of the global process mining software market. The latest Everest Group Process Mining PEAK Matrix Assessment 2025 assessed several players in the market, with Celonis being highlighted not only as a Leader but also as a Star Performer for the fourth consecutive year. According to Everest Group, this consistent positioning is attributed to both the company's market impact and ongoing advancements in its platform's capabilities. The Everest Group report cited Celonis' investments in artificial intelligence-related tools and enhancements to its process mining technologies. These investments include generative AI Process Copilots, the AgentC tool for developing AI agents using process intelligence, and the AI Annotation Builder which applies AI to transform raw enterprise data into structured insights. AI and process intelligence Celonis' platform is supported by its scalable Data Core infrastructure, which allows for real-time ingestion and transformation of operational data. The company's improvements in object-centric process mining were also noted as enabling users to identify and optimise complex real-life enterprise processes more effectively. Everest Group recognised Celonis for achieving top scores in the assessment's categories covering portfolio mix, value delivered, process intelligence, and implementation and support. Celonis continues to strengthen its position as a Leader and Star Performer in Everest Group's Process Mining Products PEAK Matrix 2025, thanks to its strong vision and strategy, robust global presence and ecosystem, and depth and breadth of its process mining capabilities. Amardeep Modi, Vice President at Everest Group, further remarked, "Continued product investment and innovations like AgentC, AI Annotation Builder, Process Copilots, and Process Adherence Manager contributed to its position." "Clients have expressed strong satisfaction with Celonis' scalability, ease of use, product roadmap, and system-agnostic nature." Market and customer impact Celonis has continued to expand its suite of solutions and refine its infrastructure. Everest Group emphasised the influence of the Process Intelligence Graph, the core component of the Celonis platform, which integrates operational data and business context to form a digital twin of an organisation's activities. This digital representation is designed to support analysis and optimisation efforts across a business. According to the report, the Process Intelligence Graph, in combination with AgentC - a suite of AI agent tools, integrations, and partnerships - enables the application of process intelligence to a variety of AI-driven processes, both through prebuilt agents offered by Celonis and those developed by clients on other AI platforms. Platform enhancements Celonis also introduced a set of upgrades to its AgentC suite, including a broadened Process Intelligence API. This API is designed to support secure sharing of process intelligence context, metrics, and actionable recommendations with AI development tools. The upgrades are intended to make integration with various AI development platforms more seamless for enterprises. Another area of enhancement presented is the Orchestration Engine. This new orchestration layer connects and coordinates processes and tasks across disparate enterprise tools, systems, and departments. Such orchestration is increasingly necessary as organisations deploy multiple types of automation - including workflow automation, RPA robots, and manual processes - across a range of IT environments. Eugenio Cassiano, SVP Strategy & Innovation at Celonis, commented, "Enterprises need processes that work, and Celonis is committed to making sure that everyone is free to make their processes work, no matter which systems they're using. "Celonis is helping companies across every industry optimize their processes, maximise the ROI of their AI deployments, and generate business value. We have consistently earned the trust of the market and the recognition of leading analysts like Everest Group for our superior capabilities and undeniable market impact. Our depth of experience, proven track record, and continuous innovation are unmatched in the industry, and we are proud to support our customers' enduring success." Process mining market context Everest Group defines process mining as an analytics approach designed to discover, monitor, and optimise business processes by examining event logs generated by systems such as ERP and CRM platforms. This data-driven technology helps businesses identify areas for operational improvement and supports a range of strategic goals, from reducing costs to accelerating digital transformation and improving customer experience. The assessment noted that as businesses seek greater value, process mining products are developing in sophistication, with vendors introducing more advanced capabilities to align with evolving enterprise objectives. The report concluded that the rapid adoption of process mining is making it one of the fastest-growing sectors within the Intelligent Automation space.
Fashion Value Chain
3 days ago
- Business
- Fashion Value Chain
ASOS Boosts Supply Chain with Celonis Process Intelligence
In a strategic move to elevate operational agility and customer satisfaction, global fashion e-tailer ASOS has deepened its partnership with Celonis, a leader in process mining solutions. Leveraging Celonis' advanced Process Intelligence platform, ASOS is optimizing its end-to-end supply chain by driving transparency, minimizing delays, and speeding up time-to-market. 'ASOS exemplifies how retailers can harness process intelligence to drive transformative change,' said Rupal Karia, General Manager – UKI and MEA at Celonis. 'With Celonis, they can pinpoint inefficiencies and act on them in real-time, turning complexity into clarity across their value chain.' A Connected, Real-Time View of Operations Operating in a fast-paced retail environment where timely delivery is key, ASOS is using Celonis' object-centric process mining (OCPM) to connect its core supply chain functions—including procurement, logistics, warehousing, and returns—on a unified digital platform. This integration provides a granular, real-time view of supply chain performance from the moment an order is placed to the point it arrives at the customer's doorstep. 'With Celonis, we've unified our entire supply chain process, enabling real-time decisions, cross-functional alignment, and ultimately, faster deliveries,' said Laurence Moore, Head of Strategic Projects – Supply Chain, ASOS. Key Benefits Achieved: Full-Spectrum Supply Chain Visibility: ASOS can now track thousands of SKUs and shipments across the lifecycle—from purchase order creation to product putaway. This enhances visibility across functions and allows the brand to understand the ripple effects of operational bottlenecks. Returns & Carrier Optimization: Celonis enables ASOS to evaluate the performance of its third-party logistics providers, ensuring that service-level agreements (SLAs) are met. This has helped improve return processes and enhance customer experiences while reducing costs. Strategic Planning Through Insight: The platform supports data-driven decision-making for upstream activities like product planning, pricing strategies, and vendor investments. Meanwhile, real-time insights into downstream functions such as delivery performance and returns management allow ASOS to proactively communicate with customers—helping to reduce call center dependency and operational overhead. The Road Ahead: Expansion Across Functions Looking forward, ASOS plans to scale the application of Celonis beyond supply chain management to encompass areas like Purchase-to-Pay, Order Management, IT services, and warehouse operations. This expansion is part of ASOS' long-term digital transformation vision to drive operational excellence, control costs, and enhance the customer experience at scale.
Techday NZ
14-05-2025
- Business
- Techday NZ
Celonis unveils process intelligence tools to boost AI returns
Celonis has announced a range of new Process Intelligence and artificial intelligence (AI) features that it says will increase the return on investment (ROI) for enterprise AI deployments. The company detailed significant upgrades to its AgentC suite, the integration of its recently acquired Orchestration Engine, and the launch of four new Solution Suites designed for supply chain, finance, sustainability, and front-office operations. AgentC has been updated to extend the Process Intelligence API, making it easier for organisations to securely share process intelligence context, metrics, and recommended actions with AI platforms including Microsoft Copilot Studio, Amazon Bedrock, and Salesforce Agentforce. Celonis has integrated the Orchestration Engine, which it acquired from its partner Emporix, into its platform. This engine provides an orchestration layer that coordinates tasks within business processes across various tools, systems, and departments, using real-time process intelligence to enable organisations to observe process workflows and direct them towards desired outcomes. "AI is great for everyday tasks, like writing emails. But to provide maximum value for business, it needs to do things like telling you which customer deliveries are at risk and take automated action to reroute deliveries and notify logistics partners. Celonis Process Intelligence makes this possible. It provides AI with the process knowledge and business context to make it effective in accomplishing business-critical tasks, like mitigating supply chain disruptions, optimizing inventory, and managing tariffs. That's why we strongly believe that for enterprise use cases, 'there's no AI without PI'." Alex Rinke, Co-CEO and Co-Founder of Celonis, said. The backbone of the Celonis platform is the Process Intelligence Graph (PI Graph), which combines process data and business context to create a digital twin of ongoing business operations. The AgentC suite leverages this data to inform AI agents, whether these are built by customers using mainstream AI platforms or using Celonis' own prebuilt tools. Since introducing AgentC in October 2024, Celonis reports that the suite now offers broader integration capabilities. The company noted that modern business processes often involve combinations of automations, bots, and manual work across disparate systems, which can limit oversight and control. With its Orchestration Engine, Celonis says users gain a new level of control and agility needed to adapt workflows to changing circumstances. Additionally, Celonis has made its Process Copilots and Annotation Builder generally available. Process Copilots can be integrated into workplace tools like Slack and Microsoft Teams, allowing users to interact with business processes within their existing communication platforms and quickly access answers about process effectiveness and potential issues. Annotation Builder is described as a no-code generative AI tool that provides AI-generated recommendations for addressing business challenges and making process improvements. "Celonis' AI capabilities have fundamentally improved our inventory management and maintenance response. Our plant technicians can now ask their Process Copilot to locate and arrange transfers of spare parts from other plants, minimizing disruption and maximizing value by keeping our operations running smoothly." Brian Dodson, Business Process Improvement Manager and Celonis Center of Excellence lead at Smurfit Westrock, commented. To facilitate the deployment of process intelligence and AI, Celonis has released Solution Suites combining system connectors, pre-defined process data, AI-powered features, and pre-built applications. The four suites launched focus on supply chain, finance, sustainability, and front-office needs. Celonis states these solutions have already been used to help organisations, particularly in consumer goods, analyse and address issues such as automatically rejected customer orders arising from minimum order quantity requirements. The company also announced platform enhancements, including the extension of the PI Graph catalogue of pre-built objects and events, enabling faster onboarding of existing data models for Celonis customers. New version control features help manage PI Graph instances, while the introduction of a Process Management API allows companies to import process models for detailed adherence analysis. Celonis Process Intelligence is now available as a workload within Microsoft Fabric, providing direct integration and allowing users to embed process intelligence into their solutions. Additionally, improvements include a new event log builder for on-the-fly log creation and exploration, more customisable and intuitive Studio Views, new scheduled reporting capabilities, and a revised PQL Editor that is business context aware and synchronises with customer knowledge models. Dan Brown, Chief Product Officer at Celonis, said, "Alongside our partners, we continuously invest in our platform. With AgentC and our Process Intelligence API, we're helping customers maximize the ROI of their AI deployments. Orchestration Engine enables stronger oversight and control of process workflows. And Solution Suites shorten time to value by making it faster and easier to deploy PI and AI across the enterprise." Most newly announced features, including Process Copilot and Annotation Builder, are now available for deployment and organisations can explore these capabilities at upcoming industry events.
Yahoo
20-03-2025
- Business
- Yahoo
Guidehouse Named Celonis Public Sector Partner of the Year
Innovation with process intelligence MCLEAN, Va., March 20, 2025 /PRNewswire/ -- Guidehouse, a global advisory, technology, and managed services firm serving the commercial and public sectors, has been recognized as the Celonis Public Sector Partner of the Year for its pioneering work in process intelligence and innovation. This prestigious award underscores Guidehouse's leadership in transforming state and local government operations through advanced process mining and automation solutions. By harnessing Celonis' cutting-edge technology, Guidehouse empowers agencies to eliminate inefficiencies, streamline operations, reduce costs, and enhance service delivery to constituents. "We are honored to be named Celonis Public Sector Partner of the Year, a testament to our unwavering commitment to helping governments modernize, innovate, and better serve their communities," said Stuart Brown, Guidehouse Technology and Innovation Leader. "With this recognition, Celonis reaffirms Guidehouse's role as a trusted partner in driving operational excellence and digital transformation in the public sector." Guidehouse brings over 30 years of experience in leading enterprise performance improvement and cultural transformation in the public, private, and nonprofit sectors. The firm's experts collaborate closely with government stakeholders to implement data-driven strategies that enhance policy effectiveness and operational efficiency. Together, Guidehouse's strategic partnership with Celonis enables federal, state, and local governments to modernize legacy systems, adopt digital-first strategies, and respond more effectively to evolving community needs. By using real-time data and analytics, government agencies can make informed decisions that improve resource allocation, enhance public trust, and deliver better outcomes for the people they serve. "Celonis is proud to recognize Guidehouse as our Public Sector Partner of the Year. In this era of modernization and process intelligence, Guidehouse exemplifies the type of partner Celonis seeks to grow with," said Aubrey Vaughan, Vice President, Public Sector Strategy at Celonis. "The combination of Celonis' market leading Process Intelligence and the industry-leading management consulting from Guidehouse delivers tangible value to our clients. We are excited about what this team can accomplish in the coming year." The prestigious award recognizes Guidehouse's exceptional efforts in transforming state and local government operations. By harnessing advanced process mining and automation, the company has demonstrated its steadfast commitment to innovation, efficiency, and resilience in the public sector. About Guidehouse Guidehouse is a global advisory, technology, and managed services firm serving the commercial and public sectors. Guidehouse is purpose-built to serve the national security, financial services, healthcare, energy, and infrastructure industries. With its agility, capabilities, and scale, the firm delivers technology-enabled and focused solutions that position clients for innovation, resilience, and growth. With high-quality standards and a relentless pursuit of client success, Guidehouse's more than 18,000 employees collaborate with leaders to outwit complexity and achieve transformational changes that meaningfully shape the future. Media Contact: GuidehouseCecile Fradkin cfradkin@ View original content to download multimedia: SOURCE Guidehouse
Zawya
27-02-2025
- Business
- Zawya
Celonis expands operations in the Middle East and Africa with the appointment of Dave Hitt as Regional VP
DUBAI, United Arab Emirates & LONDON --(BUSINESS WIRE)-- Celonis, the global leader in Process Mining and Process Intelligence, today announced the appointment of Dave Hitt as Regional VP for Middle East and Africa (MEA). With extensive experience in building high-growth markets, Hitt will lead Celonis' efforts to drive adoption of Process Intelligence across MEA's key industries, including energy, mining, financial services, and the public sector. His appointment marks a significant milestone in Celonis' continued global expansion and commitment to supporting businesses in optimizing their processes and maximizing the ROI of their AI investments. Expanding Celonis' Presence in the Middle East and Africa MEA represents a strategic growth market for Celonis, with immense potential across both the public and private sectors. The region's governments, particularly in Saudi Arabia and the UAE, are investing heavily in digital transformation, driven by ambitious national strategies such as Saudi Vision 2030 and UAE Centennial 2071. These initiatives are focused on driving operational excellence, enhancing citizen services, and large-scale smart city projects—all areas where Celonis' Process Intelligence technology can drive immediate impact. 'Both Saudi Arabia and the UAE are making substantial investments to modernize their public sectors, from healthcare and education to utilities and infrastructure,' said Hitt. 'Celonis is uniquely positioned to help accelerate these transformations by providing real-time insights that enhance efficiency, speed up service delivery, and optimize large-scale projects.' Beyond the public sector, Celonis sees strong potential in areas such as energy, financial services, mining, transportation, utilities and telecommunications. Celonis has already established a strong foothold in South Africa, where its technology has helped businesses across financial services and mining streamline operations and unlock new value opportunities. For example, the Celonis Cross Border Payments for Banking - powered by ProcessLab app helped the largest bank in Africa manage their payments process more effectively, reducing rework and eliminating bottlenecks. As a result, $2.4M in annual cost savings were identified by re-engineering the process. Payment processing capacity was increased by 18%, and cycle time was reduced by more than 30%. MEA's leading companies are looking for ways to enhance operational agility, reduce inefficiencies, and improve service delivery—challenges that Celonis is uniquely positioned to solve. Driving Innovation and Growth in MEA 'For me, this role is about making the MEA region a success story,' said Hitt. 'We've seen firsthand in South Africa how Process Intelligence can transform operations, and the Middle East also presents a great opportunity. The region is progressive and eager to drive digital transformation at an unprecedented scale. I'm excited to build on our momentum and help organizations across MEA unlock their full potential.' Rupal Karia, GM for Celonis in the UK&I and MEA, comments: 'I am delighted that Dave is taking on the role of Regional VP for MEA,' said Karia. 'He brings deep expertise in scaling new markets and driving enterprise adoption of cutting-edge technology. Dave has been a key driver in building Celonis' UK & Ireland business and will now focus on leveraging Process Intelligence and AI to drive value for our customers in MEA.' As part of its regional expansion, Celonis will establish a presence initially in Dubai, with a team dedicated to sales, solutions engineering, and partner management. About Celonis Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide. © 2025 Celonis SE. All rights reserved. Celonis and the Celonis 'droplet' logo are trademarks or registered trademarks of Celonis SE in Germany and other jurisdictions. All other product and company names are trademarks or registered trademarks of their respective owners. View source version on Source: AETOSWire Contacts Media Contact press@
