Latest news with #CentreforRailwayInformationSystems
Hans India
11 hours ago
- Business
- Hans India
RailOne: Indian Railways Launches Unified Super App for Ticket Booking, Tracking, and More
In a move aimed at enhancing convenience and digital accessibility for railway passengers, Indian Railways has officially launched RailOne, a comprehensive new mobile app that brings multiple services under a single umbrella. Unveiled by Railway Minister Ashwini Vaishnaw, the app was introduced on the occasion of the 40th Foundation Day of the Centre for Railway Information Systems (CRIS) in New Delhi. Here are 10 key highlights about the new RailOne app: A Unified Digital Experience:RailOne serves as an all-in-one solution for Indian Railways passengers, combining features previously spread across different apps. From ticket booking to real-time tracking and complaint resolution, it centralizes the entire railway experience into one streamlined platform. An Evolution of Swarail:Rather than a brand-new concept, RailOne is a revamped and renamed version of the Swarail App, which was previously in its pilot phase. It now comes with improved functionality and full availability across Android and iOS devices. Combining Multiple Railway Services:The app integrates key services from popular platforms such as IRCTC Rail Connect, UTSonMobile, NTES, Rail Madad, and Food on Track—providing a seamless experience for ticketing, food orders, and assistance. Reserved and Unreserved Ticket Booking:Users can now book both reserved and unreserved tickets via the RailOne app. IRCTC continues to manage reserved ticketing, but RailOne provides a unified login experience—users can sign in using their existing IRCTC credentials, without the need to register again. Live Train Tracking:RailOne offers real-time train location tracking, including platform numbers and delay estimates, helping travellers plan better and avoid confusion during their journey. Built-in R-Wallet Support:The app includes R-Wallet, Indian Railways' proprietary digital wallet. Passengers can avail a 3% discount on unreserved ticket bookings when using R-Wallet, with secure biometric or mPIN authentication. Complete Travel Support Suite:Additional features include PNR status updates, booking history, coach position, on-seat food delivery, porter services, last-mile taxi bookings, and refund management for cancellations or missed trains. Accessible and Multilingual Interface:To cater to India's diverse passenger base, the RailOne app features a simple user interface and supports multiple Indian languages, making it more user-friendly for travelers from various regions. Ready for the New PRS Rollout:RailOne's launch sets the stage for the upcoming Passenger Reservation System (PRS) revamp, scheduled for release by December 2025. The new PRS will offer enhanced scalability and a broader range of booking options. How to Get the App:RailOne is available for download on both Google Play Store and Apple App Store. Once installed, users can log in with their IRCTC credentials or create a new profile. The app's homepage provides direct access to all services. With the launch of RailOne, Indian Railways is taking a major step toward digital transformation, ensuring convenience, connectivity, and customer satisfaction—all from a single app.
India Today
17 hours ago
- Business
- India Today
RailOne App launched: Key features you should know
Indian Railways has released a new app called RailOne that aims to simplify all aspects of travel by train. Instead of relying on multiple railway apps, RailOne gives passengers one platform for booking tickets, tracking the live status of trains, ordering food, requesting refunds and filing complaints. Developed by the Centre for Railway Information Systems (CRIS), RailOne will enhance the travel experience for millions of Indians across the combines many services from commonly used railway apps, including IRCTC Rail Connect, UTSonMobile, NTES, Rail Madad and Food on Track. In other words, you can plan, book and manage every component of your train journey using the same app, ultimately doing everything faster and saving you time and reducing any FEATURES THAT MAKE RAILONE DIFFERENTBook reserved and unreserved tickets for any train and classLive train tracking to see your train's current location, platform, and delaysPNR status updates and full booking history in the 'My Bookings' sectionCoach Position Finder to help you find your coach on the platform easilyFood ordering from partner vendors to your seatRefund management for cancelled or missed trainsRail Madad integration to file and track complaintsMultilingual support in many Indian languagesSingle sign-on using IRCTC or UTS credentialsadvertisementHOW RAILONE MAKES TRAVEL EASY FOR MILLIONS RailOne has been designed to be straightforward and user-friendly. You won't have to remember a million passwords any more, as you will only have a single sign-on. The app saves all your ticket information, refunds, and travel itineraries in one tidy location, making travel simple for anyone, including people taking the train for the first AND SIMPLE PAYMENTS WITH R-WALLETPassengers can access R-Wallet, Indian Railways' very own digital wallet, to pay for tickets and services. The wallet provides secure payments by using biometrics or mPIN, allowing users to travel with confidence knowing that their money is RailOne App is free to download on Android (Google Play Store) and iOS (Apple App Store). For all users, frequent or infrequent, RailOne makes your train travel journey easier and more secure than ever!- Ends
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Business Standard
a day ago
- Business
- Business Standard
RailOne app launched to consolidate all passenger services on one platform
Union Railways Minister Ashwini Vaishnaw on Tuesday launched the much-awaited RailOne app, which consolidates all passenger railway services into an 'all-in-one' platform — including an upgraded passenger reservation system, unreserved ticketing, catering, and other services. Through the app — touted as the railways' 'Super App' — the Centre for Railway Information Systems (CRIS) looks to sort out legacy issues of siloed passenger services by bringing all services onto one interface. 'The app is available for download on Android Play Store and iOS App Store. It integrates all the passenger services such as unreserved and platform tickets with 3 per cent discount, live train tracking, grievance redressal, e-catering, porter booking and last-mile taxi,' the Ministry of Railways said. The passenger reservation system (PRS) within the app will continue to be operated by Indian Railway Catering and Tourism Corporation (IRCTC), as the app has been authorised by the listed company as an official partner, like other travel platforms. The app will support all existing credentials from multiple apps and will eliminate the need for multiple applications for different services. The railways is also aiming to significantly increase its backend data handling capacity. The modern PRS will be agile, multilingual, and scalable to handle 10 times the current load. It will be capable of 1.5 lakh ticket bookings and 40 lakh enquiries per minute, the ministry said. The system will also have advanced functionalities for seat choice and fare calendar, and integrated options for Divyangjan, students, and patients, among others.
New Indian Express
2 days ago
- Business
- New Indian Express
Newly launched 'RailOne' app to streamline passenger-related services
NEW DELHI: Railway Minister Ashwini Vaishnaw on Tuesday unveiled "RailOne", a pioneering railway application designed as a one-stop digital solution for all passenger-related services. The launch took place during the 40th Foundation Day celebration of the Centre for Railway Information Systems (CRIS). The RailOne is set to revolutionise the passenger experience by consolidating a wide range of railway services into a single mobile application. These include ticketing facilities—such as reserved and unreserved ticket booking, as well as platform tickets—alongside essential tools for train enquiries, PNR status, and journey planning. Additionally, the app integrates "Rail Madad Services", which are used for lodging complaints and seeking assistance, Food on Train services for meal bookings, and freight-related enquiries, catering to both passengers and logistics customers.
Time of India
3 days ago
- Business
- Time of India
Indian Railways Reforms: Indian Railways Revamps Ticket Reservation System for Improved Passenger Experience, ET Infra
Reservation charting to begin earlier Advt Modern reservation system by December Authentication measures for Tatkal bookings By , ETInfra Indian Railways is making changes to its ticketing system to improve passenger convenience, with reforms covering ticket reservation, charting, and authentication for Tatkal bookings Railway Minister Ashwini Vaishnaw has reviewed ongoing reforms and accepted a proposal to advance the preparation of reservation charts. Currently, charts are prepared four hours before train departure, which creates uncertainty for waitlisted passengers, particularly those travelling from remote address this, the Railway Board has proposed that reservation charts be prepared eight hours before departure. For trains departing before 1400 hrs, the chart will be prepared at 2100 hrs the previous day. The Railway Minister approved phased implementation of this system to avoid to the ministry, this move is aimed at providing earlier updates on waitlist status, enabling passengers to make alternative arrangements in Railway Minister also reviewed progress on the development of a new Passenger Reservation System (PRS), being executed by the Centre for Railway Information Systems ( CRIS ). The upgraded PRS is expected to be operational by December of this new system will be designed to handle a higher volume of traffic. It will enable over 1.5 lakh ticket bookings per minute, up from the current 32,000. Ticket enquiry capacity will increase from 4 lakh to over 40 lakh per upgraded PRS will include multilingual support and an interface that allows users to submit seating preferences and view fare calendars. It will also include booking and enquiry options for users such as Divyangjan, students and July 1, 2025, only authenticated users will be allowed to book Tatkal tickets on the IRCTC website and mobile app. From the end of July, OTP-based authentication will also be minister has directed officials to broaden the authentication process by enabling Aadhaar or other verifiable government IDs through DigiLocker.
