Latest news with #Chakshu
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Business Standard
15 hours ago
- Business
- Business Standard
Tired of promotional calls? Trai to launch interface to block them with tap
Are you tired of your mobile buzzing throughout the day with promotional calls and messages? Help might finally be on the way as the Telecom Regulatory Authority of India (Trai) is working with banks and telecom providers to roll out a unified digital interface that will allow users to register, review, and revoke consent for promotional communications. Why it matters The move could mark a turning point in the consumer's long battle with unsolicited commercial communication (UCC). Despite earlier regulations, spam and fraud continue to proliferate through telecom networks, often exploiting outdated or unverifiable consent systems. What's the latest Business Standard reported on Tuesday that Trai held a high-level meeting with regulators including RBI, Sebi, DoT, and other stakeholders. The goal: Develop a secure digital consent framework that empowers users to control commercial communications. Banks in the ongoing pilot include: SBI, PNB, ICICI, HDFC, Canara Bank, and Axis Bank. The interface will allow users to digitally record, track, and revoke consents across service providers through a tamper-proof platform. New caller ID system and pilot projects Trai also highlighted progress in: Rolling out the 1600-numbering series for verified commercial calls Implementing SMS header suffixes to distinguish message types (promotional, transactional, government, etc) Introducing a major pilot programme to transition from paper-based consents to secure digital ones 'A major pilot project is underway to enhance consumer control over commercial communications,' Trai said. Trai's evolving anti-spam measures In April, the Department of Telecommunications (DoT) blocked 175,000 numbers following public reports via the Chakshu platform, a citizen-led fraud-reporting tool. The unified platform will be integrated with telecom and banking apps to simplify opt-in and opt-out preferences The regulator is expected to publish formal guidelines before the end of the quarter
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Business Standard
7 days ago
- Business Standard
Fight scams and spam, report fraudulent messages to govt's Chakshu website
Cybercriminals use fake text messages or emails to lure victims into sharing sensitive banking information. To foil them, the Indian government has introduced Chakshu, an online platform that lets citizens report suspicious messages and calls as well as unsolicited commercial communication (UCC) / spam calls and messages received within the last 30 days and three days, respectively. What is Chakshu Chakshu is part of the Department of Telecommunications' (DoT) Sanchar Saathi portal. It allows users to flag potential cyber fraud and helps the authorities take action against fraudsters. The initiative is aimed at protecting consumers from scams like fake KYC updates, lottery frauds, or calls seeking OTPs and bank details. Why reporting matters When you report a fraudulent message or call, it helps the DoT trace and block suspicious phone numbers or websites. This, in turn, protects thousands of others from falling victim to similar scams. With India's digital payment ecosystem expanding rapidly, collective action by users is crucial to build safer online spaces. How to file complain on Chakshu The reporting process is simple and takes only a few minutes. Step 1: Visit Step 4: Fill in details like the sender's number/email ID, date and time of the message/call, and the content of the message. Step 5: Submit the complaint. You can also upload screenshots or any other evidence to strengthen the report. Stay vigilant Consumers should avoid clicking on suspicious links or sharing OTPs, PINs, or account details over calls or SMS. Instead, verify communications directly with banks or service providers. Using features like Chakshu ensures fraudsters are identified and curbed before they cause wider damage.
Time of India
03-07-2025
- Business
- Time of India
RBI advises banks to integrate DoT's financial fraud technology
The Reserve Bank of India has advised all banks to integrate the Financial Fraud Risk Indicator tool developed by the Department of Telecom to curb online fraudulent transactions, an official statement said on and financial institutions can use the Financial Fraud Risk Indicator (FRI) in real time, which classifies mobile numbers based on their association with medium, high or very high risk of financial fraud. The data is collected from various sources, including reporting on the Indian Cyber Crime Coordination Centre (I4C's) National Cybercrime Reporting Portal (NCRP), DoT's Chakshu platform, and Intelligence shared by banks and financial institutions. "The Department of Telecommunications (DoT) welcomes the Reserve Bank of India's (RBI) advisory issued on June 30, 2025, directing all scheduled commercial banks, small finance banks, payments banks, and co-operative banks to integrate the Financial Fraud Risk Indicator (FRI) developed by DoT into their systems," the statement said. Launched in May 2025 by DoT's Digital Intelligence Unit (DIU), the system's utility has already been demonstrated, with leading institutions like PhonePe, Punjab National Bank , HDFC Bank , ICICI Bank , Paytm , and India Post Payments Bank actively using the platform. "With UPI being the most preferred payment method across India, this intervention could save millions of citizens from falling prey to cyber fraud. The FRI allows for swift, targeted, and collaborative action against suspected fraud in both telecom and financial domains," the statement said. DoT called the RBI move a "watershed moment in the fight against cyber-enabled financial frauds" and a testament to the power of inter-agency collaboration in safeguarding citizens in India's growing digital economy. "It also underscores the strategic importance of automating data exchange between banks and DoT's DIP through API-based integration, enabling real-time responsiveness and continuous feedback to further refine the fraud risk models," the statement said.
India Gazette
02-07-2025
- Business
- India Gazette
DoT welcomes RBI advisory mandating banks to integrate financial fraud risk indicator
New Delhi [India], July 2 (ANI): The Department of Telecommunications (DoT) welcomes the Reserve Bank of India's (RBI) advisory, directing all Scheduled Commercial Banks, Small Finance Banks, Payments Banks, and Co-operative Banks to integrate the Financial Fraud Risk Indicator (FRI) developed by DoT into their systems. The Ministry of Communications stated in a release that the advisory marks a watershed moment in the fight against cyber-enabled financial frauds and serves as a testament to the power of inter-agency collaboration in safeguarding citizens in India's growing digital economy. The apex bank issued the advisory on June 30, 2025. The Ministry stated that it also emphasises the strategic importance of automating data exchange between banks and the DoT's DIP through API-based integration, enabling real-time responsiveness and continuous feedback to further refine the fraud risk models. The Financial Fraud Risk Indicator (FRI), launched in May 2025 by DoT's Digital Intelligence Unit (DIU), is a risk-based metric that classifies a mobile number to have been associated with Medium, High, or Very High risk of financial fraud. This classification is an outcome of inputs obtained from various stakeholders including reporting on Indian Cyber Crime Coordination Centre (I4C's) National Cybercrime Reporting Portal (NCRP), DoT's Chakshu platform, and Intelligence shared by banks and financial institutions. It empowers stakeholders, especially banks, NBFCs, and UPI service providers, to prioritise enforcement and take additional customer protection measures in case a mobile number has high risk. The Digital Intelligence Unit (DIU) of DoT regularly shares the Mobile Number Revocation List (MNRL) with stakeholders, detailing numbers disconnected due to cybercrime links, failed re-verification, or misuse--many of which are tied to financial frauds. Banks and financial institutions can use FRI in real time to take preventive measures such as declining suspicious transactions, issuing alerts or warnings to customers, and delaying transactions flagged as high risk. The system's utility has already been demonstrated with leading institutions such as PhonePe, Punjab National Bank, HDFC Bank, ICICI Bank, Paytm, and India Post Payments Bank actively using the platform. With UPI being the most preferred payment method across India, this intervention could save millions of citizens from falling prey to cyber fraud. The FRI allows for swift, targeted, and collaborative action against suspected fraud in both telecom and financial domains. 'DoT remains committed to supporting banks and financial institutions in their efforts to combat cyber-enabled fraud by deploying technology-led, nationally coordinated solutions like the Financial Fraud Risk Indicator. This move marks a new era of digital trust and security, reinforcing the Government's broader Digital India vision,' the Ministry stated in the release. The release further added that DoT continues to work closely with RBI-regulated entities to streamline alert mechanisms, accelerate fraud detection, and integrate telecom intelligence directly into banking workflows. As more institutions adopt FRI into their customer-facing systems, it is expected to evolve into a sector-wide standard, reinforcing trust, enabling real-time decision-making, and delivering greater systemic resilience across India's digital financial architecture. (ANI)
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Business Standard
02-07-2025
- Business
- Business Standard
RBI asks banks to integrate DoT's fraud risk tool to curb cyber crimes
The Reserve Bank of India has advised all banks to integrate the Financial Fraud Risk Indicator tool developed by the Department of Telecom to curb online fraudulent transactions, an official statement said on Wednesday. Banks and financial institutions can use the Financial Fraud Risk Indicator (FRI) in real time, which classifies mobile numbers based on their association with medium, high or very high risk of financial fraud. The data is collected from various sources, including reporting on the Indian Cyber Crime Coordination Centre (I4C's) National Cybercrime Reporting Portal (NCRP), DoT's Chakshu platform, and Intelligence shared by banks and financial institutions. "The Department of Telecommunications (DoT) welcomes the Reserve Bank of India's (RBI) advisory issued on June 30, 2025, directing all scheduled commercial banks, small finance banks, payments banks, and co-operative banks to integrate the Financial Fraud Risk Indicator (FRI) developed by DoT into their systems," the statement said. Launched in May 2025 by DoT's Digital Intelligence Unit (DIU), the system's utility has already been demonstrated, with leading institutions like PhonePe, Punjab National Bank, HDFC Bank, ICICI Bank, Paytm, and India Post Payments Bank actively using the platform. "With UPI being the most preferred payment method across India, this intervention could save millions of citizens from falling prey to cyber fraud. The FRI allows for swift, targeted, and collaborative action against suspected fraud in both telecom and financial domains," the statement said. DoT called the RBI move a "watershed moment in the fight against cyber-enabled financial frauds" and a testament to the power of inter-agency collaboration in safeguarding citizens in India's growing digital economy. "It also underscores the strategic importance of automating data exchange between banks and DoT's DIP through API-based integration, enabling real-time responsiveness and continuous feedback to further refine the fraud risk models," the statement said. (Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)
