Latest news with #ChelseaO'Reilly
Perth Now
4 days ago
- Business
- Perth Now
REVEALED: The surprising WA suburb to spend the most online
Cost of living pressures? Not in Mandurah… residents of the 6210 postcode spent the most online in WA and were one of the top spenders in the country during the end-of-financial-year online shopping boom. Australians spent $19.2 billion online in the last quarter as the anticipation of interest rate cuts and easing inflation sparked a surge in end-of-financial-year shopping, according to Australia Post's latest Quarterly eCommerce Report. The top shopping suburbs in WA were Mandurah, Success and Wanneroo. Mandurah was in the top five locations for online shopping Australia-wide. From April to June this year, there was a 15 per cent increase in online spending with 7.9 million Australian households shopping online. Australians spent $4.2 billion through online marketplaces, food and liquor attracted $3.9 billion in online spending, followed by $2.7 billion spent on fashion. Millennials contributed $6.9 billion to online shopping, and appeared to have the most discretionary spending of any generation, followed by Gen X ($5.3 billion) and Gen Z ($3.4 billion). Gen Z saw the biggest increase of any generation, seeing a 16% growth since last year. Toowoomba (QLD), Mackay (QLD), Bundaberg (QLD), Point Cook (VIC), and Mandurah (WA) shopped the most online. Australia Post general manager Chelsea O'Reilly said consumer behaviour has shifted when it comes to how they shop online. 'With inflation cooling and consumer confidence returning, we're seeing more Australians shop online, with higher expectations,' she said. 'Shoppers are spending more, but they're also expecting more in the way of speed, convenience and value. 'Retailers that put the customer experience first, through faster delivery and more flexible options will stand out in an increasingly competitive landscape'. To learn more about online shopping trends and consumer insights, visit:
The Advertiser
7 days ago
- Business
- The Advertiser
Online shopping rebounds as rate cut talk opens wallets
With pressure easing on hip pockets, Australians are splurging more online but some remain wary of being stung by interest rate speculation. Shoppers spent $19.2 billion online from the start of April to the end of June, up 15 per cent compared to the same period in 2024, Australia Post's quarterly e-commerce report reveals. About 7.9 million Australian households made a purchase over the web in the quarter, which was capped by end-of-financial-year (EOFY) sales. Online consumers were more willing to spend than 12 months ago due to inflation easing and impending rate cuts. "With inflation cooling and consumer confidence returning, we're seeing more Australians shop online, with higher expectations," Australia Post's Chelsea O'Reilly said. "Shoppers are spending more, but they're also expecting more in the way of speed, convenience and value." Millennials led the online splurge, coughing up $6.9 billion in the quarter, followed by Generation X who handed over $5.3 billion. Generation Z forked out $3.4 billion while Baby Boomers spent $2.8 billion. Jen Lele, a millennial mother of three, took advantage of the EOFY sales to stock up on kids' clothes, household essentials and gifts for birthdays of her children's friends. The 39-year-old home-owner from Melbourne's southeast said it felt like the right time to splurge, given talk of a possible interest rate cut. "Anyone who owns a house took a bit of hit last year so there were things that weren't able to be purchased," she told AAP. "When my husband and I had heard the interest rates may be better ... we jumped on that." Ms Lele, who works in the retail industry, said she was surprised earlier in July when the Reserve Bank decided to keep rates on hold at 3.85 per cent. Burned by the board's cautious approach, she has moved to a "wait and see" mode on unnecessary online buys for the time being. "Hopefully we'll see a rate cut closer to Christmas which will obviously help everyone," Ms Lele said. Online marketplaces, food and liquor, and fashion claimed the biggest shares of online sales in the quarter, while spending on online department stores shot up 28 per cent year-on-year to $1 billion. The average basket size shrunk slightly to $96. Queensland regionals centres Toowoomba, Mackay, and Bundaberg had the nation's biggest quarterly parcel volumes, with Point Cook in Melbourne's west and Mandurah south of Perth rounding out the top five. With pressure easing on hip pockets, Australians are splurging more online but some remain wary of being stung by interest rate speculation. Shoppers spent $19.2 billion online from the start of April to the end of June, up 15 per cent compared to the same period in 2024, Australia Post's quarterly e-commerce report reveals. About 7.9 million Australian households made a purchase over the web in the quarter, which was capped by end-of-financial-year (EOFY) sales. Online consumers were more willing to spend than 12 months ago due to inflation easing and impending rate cuts. "With inflation cooling and consumer confidence returning, we're seeing more Australians shop online, with higher expectations," Australia Post's Chelsea O'Reilly said. "Shoppers are spending more, but they're also expecting more in the way of speed, convenience and value." Millennials led the online splurge, coughing up $6.9 billion in the quarter, followed by Generation X who handed over $5.3 billion. Generation Z forked out $3.4 billion while Baby Boomers spent $2.8 billion. Jen Lele, a millennial mother of three, took advantage of the EOFY sales to stock up on kids' clothes, household essentials and gifts for birthdays of her children's friends. The 39-year-old home-owner from Melbourne's southeast said it felt like the right time to splurge, given talk of a possible interest rate cut. "Anyone who owns a house took a bit of hit last year so there were things that weren't able to be purchased," she told AAP. "When my husband and I had heard the interest rates may be better ... we jumped on that." Ms Lele, who works in the retail industry, said she was surprised earlier in July when the Reserve Bank decided to keep rates on hold at 3.85 per cent. Burned by the board's cautious approach, she has moved to a "wait and see" mode on unnecessary online buys for the time being. "Hopefully we'll see a rate cut closer to Christmas which will obviously help everyone," Ms Lele said. Online marketplaces, food and liquor, and fashion claimed the biggest shares of online sales in the quarter, while spending on online department stores shot up 28 per cent year-on-year to $1 billion. The average basket size shrunk slightly to $96. Queensland regionals centres Toowoomba, Mackay, and Bundaberg had the nation's biggest quarterly parcel volumes, with Point Cook in Melbourne's west and Mandurah south of Perth rounding out the top five. With pressure easing on hip pockets, Australians are splurging more online but some remain wary of being stung by interest rate speculation. Shoppers spent $19.2 billion online from the start of April to the end of June, up 15 per cent compared to the same period in 2024, Australia Post's quarterly e-commerce report reveals. About 7.9 million Australian households made a purchase over the web in the quarter, which was capped by end-of-financial-year (EOFY) sales. Online consumers were more willing to spend than 12 months ago due to inflation easing and impending rate cuts. "With inflation cooling and consumer confidence returning, we're seeing more Australians shop online, with higher expectations," Australia Post's Chelsea O'Reilly said. "Shoppers are spending more, but they're also expecting more in the way of speed, convenience and value." Millennials led the online splurge, coughing up $6.9 billion in the quarter, followed by Generation X who handed over $5.3 billion. Generation Z forked out $3.4 billion while Baby Boomers spent $2.8 billion. Jen Lele, a millennial mother of three, took advantage of the EOFY sales to stock up on kids' clothes, household essentials and gifts for birthdays of her children's friends. The 39-year-old home-owner from Melbourne's southeast said it felt like the right time to splurge, given talk of a possible interest rate cut. "Anyone who owns a house took a bit of hit last year so there were things that weren't able to be purchased," she told AAP. "When my husband and I had heard the interest rates may be better ... we jumped on that." Ms Lele, who works in the retail industry, said she was surprised earlier in July when the Reserve Bank decided to keep rates on hold at 3.85 per cent. Burned by the board's cautious approach, she has moved to a "wait and see" mode on unnecessary online buys for the time being. "Hopefully we'll see a rate cut closer to Christmas which will obviously help everyone," Ms Lele said. Online marketplaces, food and liquor, and fashion claimed the biggest shares of online sales in the quarter, while spending on online department stores shot up 28 per cent year-on-year to $1 billion. The average basket size shrunk slightly to $96. Queensland regionals centres Toowoomba, Mackay, and Bundaberg had the nation's biggest quarterly parcel volumes, with Point Cook in Melbourne's west and Mandurah south of Perth rounding out the top five. With pressure easing on hip pockets, Australians are splurging more online but some remain wary of being stung by interest rate speculation. Shoppers spent $19.2 billion online from the start of April to the end of June, up 15 per cent compared to the same period in 2024, Australia Post's quarterly e-commerce report reveals. About 7.9 million Australian households made a purchase over the web in the quarter, which was capped by end-of-financial-year (EOFY) sales. Online consumers were more willing to spend than 12 months ago due to inflation easing and impending rate cuts. "With inflation cooling and consumer confidence returning, we're seeing more Australians shop online, with higher expectations," Australia Post's Chelsea O'Reilly said. "Shoppers are spending more, but they're also expecting more in the way of speed, convenience and value." Millennials led the online splurge, coughing up $6.9 billion in the quarter, followed by Generation X who handed over $5.3 billion. Generation Z forked out $3.4 billion while Baby Boomers spent $2.8 billion. Jen Lele, a millennial mother of three, took advantage of the EOFY sales to stock up on kids' clothes, household essentials and gifts for birthdays of her children's friends. The 39-year-old home-owner from Melbourne's southeast said it felt like the right time to splurge, given talk of a possible interest rate cut. "Anyone who owns a house took a bit of hit last year so there were things that weren't able to be purchased," she told AAP. "When my husband and I had heard the interest rates may be better ... we jumped on that." Ms Lele, who works in the retail industry, said she was surprised earlier in July when the Reserve Bank decided to keep rates on hold at 3.85 per cent. Burned by the board's cautious approach, she has moved to a "wait and see" mode on unnecessary online buys for the time being. "Hopefully we'll see a rate cut closer to Christmas which will obviously help everyone," Ms Lele said. Online marketplaces, food and liquor, and fashion claimed the biggest shares of online sales in the quarter, while spending on online department stores shot up 28 per cent year-on-year to $1 billion. The average basket size shrunk slightly to $96. Queensland regionals centres Toowoomba, Mackay, and Bundaberg had the nation's biggest quarterly parcel volumes, with Point Cook in Melbourne's west and Mandurah south of Perth rounding out the top five.
