Latest news with #CitroenC3s


Daily Mirror
6 days ago
- Automotive
- Daily Mirror
Police 'to stop cars on streets' as 120,000 of make 'potentially dangerous'
Manufacturer is writing to owners telling them their aidbags could go off at any moment - potentially while driving A car industry expert has revealed that police are not stopping drivers of certain cars on the streets - and telling them they shouldn't be driving. More than 120,000 of the cars which have airbags that could go off at any time are on the roads in the UK currently. Citroen is writing to people with C3s and DS3 because of the potentially dangerous airbag fault. And now it has emerged that police are stopping motorists in the cars - and telling them they need to get their vehicles fixed. Car valuation experts Parkers said it understood forces around the country were taking direct action and said: 'Police are now actively stopping drivers of affected vehicles, and this isn't scaremongering: there's a real risk of injury or death if a faulty airbag deploys.' Drivers of Citroen C3s and DS3s have been ordered to stop driving their cars over a potentially dangerous airbag fault. The vehicles affected are second-generation Citroen C3s produced from 2009 to 2016 and first-generation DS3s manufactured from 2016 to 2019. The French firm has issued a 'Stop-Drive' order after a recent report stated that a woman sustained fatal injuries caused by an airbag in a 2014 Citroen C3 in Reims, France, last year. As a result, around 82,000 C3 and DS3 models have been removed from the road across France. The vehicles use Takata airbag systems, which could be faulty. However, Stellantis UK said that there were no reported incidents of faults in the UK, but it has decided to take action regardless. The car manufacturer in a recent statement said: 'Stellantis UK is mobilising its full network of suppliers, retailers and manufacturing plant to support this action to ensure the fastest, safest and most convenient solution for each customer. Stellantis remains fully committed to acting swiftly, transparently, and responsibly in addressing this issue.' Owners will be contacted by letter, or they can check whether their car is affected by using the VIN check tool on Citroen's website. Citroen said: 'Stellantis UK announces an immediate stop-drive action for all Citroën C3 (second generation) and DS 3 (first generation) vehicles manufactured between 2009 and 2019 equipped with Takata airbags. Owners of such vehicles should immediately cease using their vehicle when safe to do so. 'Vehicles included in this new stop-drive action in the UK, were already part of an ongoing comprehensive recall campaign that started over one year ago, first in Southern Europe and then expanded northwards. Recall decisions, especially stop-drive actions, are based on multiple factors, including airbag specifications, vehicle age and usage, climate conditions, and notifications from regulatory authorities. 'Whilst there have been no reported instances in the UK, Stellantis has decided to deploy a stop-drive order for all impacted vehicles across Europe including the UK. This decision underscores the Company's unwavering commitment to customer safety. 'All affected customers will be notified by letter. Customers can also check if their vehicle is affected and what actions are advised by using the VIN (Vehicle Identification Number) check tool on the Citroën UK website below. If impacted, they should register their vehicle to enable the processing of their repair as soon as possible. 'If you are unable to register online, owners can contact our Recall Helpline on 0800 917 9285. Citroën Customer Care can also be contacted on 0800 093 9393.'


ITV News
6 days ago
- Automotive
- ITV News
Man stuck with car he can't drive as Citroen issue 'do not drive' order to thousands
ITV Wales' Consumer Affairs Reporter Kate Lewis has the story. A man has criticised car manufacturer Citroen saying that his vehicle is a 'death trap' after potentially serious faults were found with airbags in some models. Peter Bailey, 71, from Flintshire, has been told not to drive his Citroen C3 after a potentially dangerous airbag fault. He is one of tens of thousands of customers in the UK understood to be potentially affected by the fault. Mr Bailey who suffers with C0PD and Type 2 diabetes says he is facing a two month wait to get his car repaired and is struggling to get to medical appointments. "I've been driving around in a death trap. It's ridiculous, you don't expect this from Citroen, or any other car manufacturer." "I was driving at risk, I take my grandchildren in this. If we had an accident and the airbag went off and killed my grandchild it would break my heart, it would kill me." Mr Bailey said he had no idea about the fault with the airbags until he received a letter telling him not to drive his vehicle. The vehicles affected are second-generation Citroen C3s produced from 2009 to 2016 and first-generation DS3s manufactured from 2016 to 2019. The French firm has issued a 'Stop-Drive' order after a recent report stated that a woman sustained fatal injuries caused by an airbag in a 2014 Citroen C3 in Reims, France, last year. As a result, around 82,000 C3 and DS3 models have been removed from the road across France. The fault is understood to mean that the airbags can explode uncontrollably causing injuries. The vehicles use Takata airbag systems, which could be faulty. However, airbag manufacturers Stellantis UK said that there were no reported incidents of faults in the UK, but it has decided to take action regardless. They said: 'Stellantis UK is mobilising its full network of suppliers, retailers and manufacturing plant to support this action to ensure the fastest, safest and most convenient solution for each customer. Stellantis remains fully committed to acting swiftly, transparently, and responsibly in addressing this issue.' In a letter sent to affected customers, Citroen said: "As you might have heard from the media, Takata airbag inflators are being recalled globally due to a serious safety risk. These inflators can degrade over time and, in the event of an accident, may rupture with excessive force. This can cause severe injuries or even death." The letter went on to add: "Due to the serious safety risk involved, we are now taking stronger measures and urgently ask you to STOP DRIVING YOUR VEHICLE IMMEDIATELY until the airbags have been replaced. This replacement takes 2 hours and is free of charge." However Mr Bailey says other than the letter he has had no other communication from Citroen and cannot get his vehicle repaired until September and that will be at a garage in Prestatyn - over 20 miles from his home. "How do I get it there? I'm on a pension I can't afford a tow-truck to take it there so I've got to take a chance and drive it there," he said. "I've got a car here I can't drive. I'm paying insurance, paying tax on it, and it's stuck here and nobody seems to want to do anything about it. If I could go back in time I wouldn't even buy the car." While he waits to get his car returned he says he is relying on his son to take him to medical appointments or has to use his family's vehicles. "It's not just inconveniencing me it's inconveniencing him [his son]. It's disgusting. The least they could do is get the garage to give us a courtesy car." In a statement, Stellantis – the parent company of Citroen - said: "The Company's focus is on completing the replacement of airbags in affected vehicles as swiftly as possible. Working hand in hand with our Citroën Retailer Network, we are working to maximise the number of vehicles we can repair every day. "To increase our repair capacity further, work is ongoing to introduce additional airbag replacement sites at convenient locations as well as repair-at-home options. It is inevitable, with such a large number of vehicles affected, that customers will be inconvenienced in the short term. "However, we are deploying a variety of options to support mobility, recognising that every driver will have individual requirements, and that priority needs to be given to customers with the most urgent needs." Which models are affected? The affected models are: Citroën C3 second generation (from 24.09.2008 to 21.02.2017) Citroën C4 (from 02.02.2010 to 20.05.2018) DS3 first generation (from 2009 - 2019) DS4 (from 05.05.2010 to 03.02.2017) DS5 (from 30.06.2010 to 09.02.2018) What should you do if your vehicle is affected? Consumer advice website Which has advised customers of what to do if they own a car from the model years impacted by the fault. Firsty, if you own a car from those model years, the advice is: do not drive it. Use the Stellantis recall checker and enter your car's VIN (vehicle identification number). You can find the VIN on your V5C certificate from when you bought the car and on the inside of the doors or under the bonnet. Stellantis' page has specific instructions on what to look for to tell if your car is subject to the 'stop-drive' recall or a less serious recall. While you are unable to drive your car, keep a record of any travel expenses you incur as a result. This includes train tickets or having to rent a car (if your dealer can't provide you with a courtesy car).


Daily Record
11-07-2025
- General
- Daily Record
Air fryer owners issued urgent recall notice over fire risk concerns
Owners of these models are being urged to get in contact with the manufacturer Certain air fryers have been recalled due to concerns they might ignite fires. Kitchen appliance firm and popular air fryer brand Tower has issued an important notice to consumers in the UK who own certain devices after discovering a manufacturing flaw. Anyone found to have an affected device is being urged to fill out a form on Tower's website to send their air fryer back as a "precautionary measure" in order to get a replacement. A statement on Tower's website reads: "We have become aware that a small number of Tower Air Fryers have a manufacturing defect which may result in overheating that under certain circumstances could pose a risk of fire. "The fault has been deemed low risk by Trading Standards, however the safety and well-being of our customers is our top priority, and we have made the decision to voluntarily recall these models as a precautionary measure." Anyone concerned they may have an affected air fryer should check the list below. To locate your model number, check the appliance rating label at the bottom of your air fryer. As reported by the Mirror, if you own one of the affected air fryers, you should immediately stop using it, disconnect it, and either fill out Tower's online form or get in touch with Tower Housewares by emailing towerproduct@customersvc. It comes as The Competition and Consumer Protection Commission (CCPC) has issued a similar warning for consumers in the Republic of Ireland, where the majority of devices are reported to be located. The CCPC has noted that while no incidents have been reported in Ireland, there have been occurrences in the UK of these products catching fire. The affected products were manufactured between 2020 and 2024 and sold by various retailers including Argos, Tesco Ireland, DID, Dealz, Lidl, and Amazon. The air fryer models subject to the recall in the UK are: T17023 Tower 2.2Ltr Manual Air Fryer. T17061BLK Tower 4Ltr Manual Air Fryer. T17067 Tower 4Ltr Digital Air Fryer. T17087 Tower 2Ltr Compact Manual Air Fryer. In addition to these, the following model has also been issued in the Ireland based recall: T17129L Vortx 8L Dual Basket Air Fryer. Irish customers can reach out to the CCPC national consumer helpline on 01 402 5555 or email ask@ Grainne Griffin, director of communications at the CCPC, stated: "This recall covers five Tower air fryer models with a dangerous manufacturing defect that could cause the models to overheat." A warning has been issued to consumers in Ireland who own a Tower air fryer, as nearly 60,000 affected units have been sold in the country. It is crucial that individuals who possess a Tower air fryer verify their model, as using an affected model is not safe. This warning follows an urgent safety recall issued last month for specific models of the Citroen C3 and the related DS3. The recall pertains to second-generation Citroen C3s produced between 2009 and 2016, as well as first-generation DS3s manufactured between 2016 and 2019. These vehicles are equipped with Takata airbag systems, which may be faulty. This warning comes after a woman in Reims, France, sustained fatal injuries caused by an airbag in a 2014 Citroen C3 last year. As a result, approximately 82,000 C3 and DS3 models have been removed from the road in France. According to the BBC, this warning affects around 120,000 drivers in the UK. Stellantis, the owner of the Citroen brand, reported that there have been no incidents of faults in the UK. Join the Daily Record WhatsApp community! Get the latest news sent straight to your messages by joining our WhatsApp community today. You'll receive daily updates on breaking news as well as the top headlines across Scotland. No one will be able to see who is signed up and no one can send messages except the Daily Record team. All you have to do is click here if you're on mobile, select 'Join Community' and you're in! If you're on a desktop, simply scan the QR code above with your phone and click 'Join Community'. We also treat our community members to special offers, promotions, and adverts from us and our partners. If you don't like our community, you can check out any time you like. To leave our community click on the name at the top of your screen and choose 'exit group'. In a recent statement, the car manufacturer said: "Stellantis UK is mobilising its full network of suppliers, retailers and manufacturing plant to support this action to ensure the fastest, safest and most convenient solution for each customer. "Stellantis remains fully committed to acting swiftly, transparently, and responsibly in addressing this issue." In an online recall notice, Stellantis stated: "Recall decisions, especially stop-drive actions, are based on multiple factors, including airbag specifications, vehicle age and usage, climate conditions, and notifications from regulatory authorities. "Whilst there have been no reported instances in the UK, Stellantis has decided to deploy a stop-drive order for all impacted vehicles across Europe including the UK. This decision underscores the Company's unwavering commitment to customer safety."


Daily Mirror
10-07-2025
- Automotive
- Daily Mirror
Urgent warning issued as 60,000 air fryers recalled over fire risk
The Competition and Consumer Protection Commission (CCPC) is warning consumers to stop using certain models of Tower air fryer after a manufacturing defect was identified Almost 60,000 air fryers across the Republic of Ireland have been recalled over fears they could cause fires. The Competition and Consumer Protection Commission (CCPC) is warning consumers to stop using certain models of Tower air fryer after a manufacturing defect was identified. The CCPC says no incidents have been reported in Ireland, but there have been reports in the UK of these products catching fire. The air fryer models affected by the recall are: T17023 Tower 2.2Ltr Manual Air Fryer T17061BLK Tower 4Ltr Manual Air Fryer T17067 Tower 4Ltr Digital Air Fryer T17087 Tower 2Ltr Compact Manual Air Fryer T17129L Vortx 8L Dual Basket Air Fryer The affected products were manufactured between 2020 and 2024 and were sold in various retailers including Argos, Tesco Ireland, DID, Dealz, Lidl and Amazon. You can find the model number by checking the appliance rating label located at the bottom of your air fryer. If you have one of these affected air fryers, you should stop using it immediately, unplug it and contact Tower Housewares by emailing towerproduct@ You can also contact the CCPC national consumer helpline on 01 402 5555 or email ask@ Grainne Griffin, director of communications at the CCPC said: 'This recall covers five Tower air fryer models with a dangerous manufacturing defect that could cause the models to overheat.' 'Almost 60,000 affected units have been sold in Ireland so it's vital that consumers who have a Tower air fryer check their model. If their model is affected, it is not safe to use.' It comes after an urgent safety recall was issued last month for versions of the Citroen C3 and the related DS3s. The warning relates to second-generation Citroen C3s produced from 2009 to 2016 and first-generation DS3s manufactured from 2016 to 2019. These vehicles use Takata airbag systems, which could be faulty. It comes after a woman sustained fatal injuries caused by an airbag in a 2014 Citroen C3 in Reims, France, last year. As a result, around 82,000 C3 and DS3 models have been removed from the road across France. The BBC estimates that this warning affects around 120,000 drivers in the UK. Stellantis, which owns the Citroen brand, said that there were no reported incidents of faults in the UK. The car manufacturer said in a recent statement: 'Stellantis UK is mobilising its full network of suppliers, retailers and manufacturing plant to support this action to ensure the fastest, safest and most convenient solution for each customer. 'Stellantis remains fully committed to acting swiftly, transparently, and responsibly in addressing this issue.' In a recall notice published online, Stellantis said: "Recall decisions, especially stop-drive actions, are based on multiple factors, including airbag specifications, vehicle age and usage, climate conditions, and notifications from regulatory authorities. "Whilst there have been no reported instances in the UK, Stellantis has decided to deploy a stop-drive order for all impacted vehicles across Europe including the UK. This decision underscores the Company's unwavering commitment to customer safety."


Wales Online
04-07-2025
- Automotive
- Wales Online
New safety alert means 120,000 UK drivers can't use their cars
New safety alert means 120,000 UK drivers can't use their cars 'Owners of such vehicles should immediately cease using their vehicle when safe to do so' Affecte drivers should receive letters (Image: Getty Images ) Thousands of UK motorists have been left with undriveable cars due to a serious airbag defect alert. A critical safety recall was made last month for certain models of the Citroen C3 and its counterpart, the DS3. The warning concerns second-generation Citroen C3s produced from 2009 to 2016, as well as first-generation DS3s built from 2016 to 2019. These cars are equipped with potentially defective Takata airbag systems. The situation stems from an incident where a woman suffered fatal injuries from an airbag in a 2014 Citroen C3 in Reims, France, the previous year. Consequently, approximately 82,000 C3 and DS3 units have been withdrawn from circulation throughout France. It is estimated by the BBC that roughly 120,000 UK motorists could be impacted by this alert. One disheartened motorist in the UK reported to the BBC that her car will not be repairable until next year. Denise Harris, a 67-year-old blue badge holder from Hull, said January 2026 is her soonest available appointment, reports the Mirror. Denise said: "I've just paid my insurance for the year [and] I've paid my tax for the year for it to go home and stay in the car park and not be driven for six months." Another driver, 69-year-old Lisa Shackleton also from Hull, told the BBC the importance of her vehicle, which she uses to ferry her ill husband to medical appointments and visit her daughter who is undergoing chemotherapy treatment three hours away. Article continues below She said: "I've tried to get the car fixed, but as I didn't get to know about the recall soon enough, the earliest it can be done is the end of July." If you own one of the affected vehicles, you should receive a notification by letter. Alternatively, you can check if your car is part of the recall by using the VIN check tool on Citroen's website. Stellantis, the parent company of Citroen, stated that there have been no reported incidents of faults in the UK. In a recent statement, the car manufacturer said: "Stellantis UK is mobilising its full network of suppliers, retailers and manufacturing plant to support this action to ensure the fastest, safest and most convenient solution for each customer. "Stellantis remains fully committed to acting swiftly, transparently, and responsibly in addressing this issue." A recall notice published online by Stellantis reads: "Stellantis UK announces an immediate stop-drive action for all Citroën C3 (second generation) and DS3 (first generation) vehicles manufactured between 2009 and 2019 equipped with Takata airbags. "Owners of such vehicles should immediately cease using their vehicle when safe to do so. Article continues below Vehicles included in this new stop-drive action in the UK, were already part of an ongoing comprehensive recall campaign that started over one year ago, first in Southern Europe and then expanded northwards. "Recall decisions, especially stop-drive actions, are based on multiple factors, including airbag specifications, vehicle age and usage, climate conditions, and notifications from regulatory authorities. "Whilst there have been no reported instances in the UK, Stellantis has decided to deploy a stop-drive order for all impacted vehicles across Europe including the UK. This decision underscores the Company's unwavering commitment to customer safety."