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Coles apologises after charging online shoppers twice
Coles apologises after charging online shoppers twice

The Australian

time2 hours ago

  • Business
  • The Australian

Coles apologises after charging online shoppers twice

Coles has apologised to customers after a number of online shoppers were charged twice for their deliveries. The supermarket giant said a technical error meant some orders that were placed between June 26 and 28 were billed again in late July. Coles said the issue affected a 'small number' of customers. The second pre-authorisation – or temporary hold of the money – was reversed and the situation should now be resolved, it said on Thursday. Coles has apologised after some customers were double charged for online shopping. Picture: NewsWire The error was noticed last weekend and fix rolled out from Monday. A spokesperson for the company said: 'We're committed to ensuring a smooth experience for our customers when shopping online. 'In this instance, we worked quickly with our payment processor to arrange a reversal of the duplicate charge. 'We apologise to our customers for this inconvenience.' Read related topics: Coles

Coles issue apology after technical error leads to online shoppers being charged twice
Coles issue apology after technical error leads to online shoppers being charged twice

News.com.au

time8 hours ago

  • Business
  • News.com.au

Coles issue apology after technical error leads to online shoppers being charged twice

Coles has apologised to customers after a number of online shoppers were charged twice for their deliveries. The supermarket giant said a technical error meant some orders that were placed between June 26 and 28 were billed again in late July. Coles said the issue affected a 'small number' of customers. The second pre-authorisation – or temporary hold of the money – was reversed and the situation should now be resolved, it said on Thursday. The error was noticed last weekend and fix rolled out from Monday. A spokesperson for the company said: 'We're committed to ensuring a smooth experience for our customers when shopping online. 'In this instance, we worked quickly with our payment processor to arrange a reversal of the duplicate charge. 'We apologise to our customers for this inconvenience.'

Satisfying moment Coles worker tells a customer to 'get the f*** out' of the supermarket... and there's a very good reason Aussies are on her side
Satisfying moment Coles worker tells a customer to 'get the f*** out' of the supermarket... and there's a very good reason Aussies are on her side

Daily Mail​

time13 hours ago

  • Entertainment
  • Daily Mail​

Satisfying moment Coles worker tells a customer to 'get the f*** out' of the supermarket... and there's a very good reason Aussies are on her side

A smart alec has been blasted after trying to shame a Coles worker for telling him to 'get the f*** out' of the supermarket after she refused to put up with his antics. The customer shared a TikTok claiming he was trying to buy individual eggs at a Coles in Queensland on July 13. He attempted to pay for two eggs at the self-serve checkout, but was told by a worker the supermarket did not sell them like that. 'Eggs don't come individually,' the worker said. 'They come in the boxes.' The customer, who was accompanied by a friend, explained they were trying to purchase the eggs and couldn't find the category on the machine. 'Can you ring them up or something?' he asked. 'No, sorry,' the worker said, shaking her head. 'You have to get them in a box.' 'So we have to buy a whole pack if we want them?' the customer said. Moments later, the pair were walking down the aisle with a six-pack of eggs in hand when they were approached by a no-nonsense worker. 'Do you have the money to pay for them?' she asked. The customer was later filmed pointing at the carton of eggs and asking, 'Does it have sex?' The Coles worker told them to check it before telling them to get out. 'Get the f*** out, I'm done,' she said. The pair proceeded to the checkout and asked another worker if they could buy the eggs. The third worker kept her composure as the customers complained all they wanted to do was make an omelette. 'We know what you're doing though,' she said. Her no-nonsense colleague was waiting for the pair by the exit and gave them a round of applause as they left. 'Thank you so much,' she said. 'We really appreciate you coming. 'I'll give you a hand. Thank you so much.' The pair bowed once they were outside the store. The Coles customer shared footage of the incident with the caption: 'Worker crashes out over eggs.' His video appeared to backfire spectacularly as social media users ripped into the customers with one labelling them 'annoying'. 'It's not the worker's fault,' one responded. Another added: 'When do we laugh?' A Coles spokesman told Daily Mail Australia the supermarket 'does not tolerate abuse or antisocial behaviour in our stores'. 'While we do not condone the language used, this video clearly shows our team member being antagonised and disrespected for the job they are trying to do,' he said.

The only supermarket frozen pizza I will EVER buy in Australia: 'It's better than a restaurant'
The only supermarket frozen pizza I will EVER buy in Australia: 'It's better than a restaurant'

Daily Mail​

time18 hours ago

  • General
  • Daily Mail​

The only supermarket frozen pizza I will EVER buy in Australia: 'It's better than a restaurant'

Winter was made for cosy nights spent on the couch tucking into a warm pizza pulled straight out of the oven. But is there a particular supermarket-bought frozen pizza that reigns supreme (excuse the pun) above the rest? Aussie shoppers recently weighed in on the passionate debate after the question was posed on a popular food thread. A home cook asked the online community for their recommendations for the 'best store-bought pizza' found in the freezer section at the major Aussie supermarkets. 'Yes, I know buying from a pizza shop will always be better, but sometimes you just want something in the freezer you can throw in the oven last minute,' the father wrote. In addition to seeking brand recommendations, the man called for any cooking tricks that would achieve 'the best outcome' when cooking a frozen pizza. Responses singled out a particular brand - sold at both Coles and Woolworths - as the clear winner. The standout? The Dr. Oetker Ristorante range of frozen pizzas. Aussie shoppers had clever ideas to 'level up' the Dr. Oetker Ristorante Spinaci pizza by adding fresh ingredients like salami, mushrooms, prawns and red onion 'The Dr. Oetker Ristorante are easily the best frozen pizzas I've ever had,' read the most up-voted reply. 'I second this, Dr. Oetker wins every time,' added another commenter. The frozen pizza range retails for $9 at both major supermarkets but many responses noted that the pizzas were regularly reduced on sale, and recommended waiting until then to stock up. The Dr Oetker Ristorante range comes in several varieties including Pepperoni, Mozzarella, Spinaci, Hawaii and Quattro Formaggi. Several comments made special mention of the Spinaci spinach pizza for being 'a great base to build on'. 'Get the spinach pizza, add torn up hot salami, thinly sliced mushrooms, and a bit of shredded cheese to glue it together. You're welcome,' one said. 'I buy the Spinach and add prawns and red onion and extra parmesan. Bake till very golden. Absolutely the best,' another added. Dr. Oetker is a German brand that has been producing frozen pizzas since 1970 and expanded their range into Australian supermarkets in 2010. Another frozen pizza brand that rated highly in the post was McCain. The legacy Aussie brand which are arguably better known for their frozen chips also have an extensive range of frozen pizzas sold at both Woolies and Coles. Redditors singled out the classic McCain Supreme Family Pizza and Lil' Pizzas Ham and Cheese 4 packs as standouts. Other flavours in their frozen pizza range include Ham & Pineapple, Meatlovers, Cheese & Bacon and Margherita. Both Coles and Woolies sell family size McCain pizza retailing for $8.50, while a two pack of slices costs $9 and the four pack of Lil Pizzas are $7.80. However, some suggested that the secret to levelling up your frozen pizza from the supermarket had nothing to do with buying a particular brand. Instead - similar to the suggestions given about the Dr. Oetker spinach pizza - some recommended rethinking frozen pizza as a 'base' starting point. They explained that the addition of even just a few added fresh toppings could result in a much more flavourful taste than a typical frozen pizza. 'Use whatever frozen pizza is the cheapest, then add your own toppings using theirs as the base. Doesn't disappoint,' advised one. Fresh topping recommendations included ham, salami, mushrooms, capsicum, pineapple, olives, anchovies, herbs or chilli flakes - and an extra sprinkle of mozzarella cheese. Commenters also offered up some nifty cooking tricks to improve the end result when cooking a frozen pizza. One person emphasised that the secret was all in the preheating. They understood that this was a commonly skipped step when you're hungry and just want your pizza cooked as quickly as possible. However, they insisted that taking an extra couple of minutes to heat up the oven led to an improved the final result. 'PRE-HEAT THE OVEN,' they stressed. 'Pre-heating the oven makes a world of difference.' Another suggested taking this a step further by preheating the tray on which you intend to cook the frozen pizza. Pre-heating the tray helps achieve a crispy - not soft and soggy - pizza base. Meanwhile, although not technically a frozen supermarket pizza, many also highlighted the exceptional 'value for money' of takeaway pizzas sold at budget supermarket chain Costco. Cooked in-store and served piping hot, shoppers rated the bargain buy which costs $16 for a large pizza or $2.99 per slice. Costco pizzas come in plain cheese, pepperoni or BBQ meat varieties – but it's recommended that you check in with your local Costco warehouse to confirm their current menu. The only catch with this supermarket pizza? You need to pop in to your local store to buy it fresh and hot.

Krispy Kreme drops limited-edition Italian doughnuts and they're sending Aussies straight to Amalfi in one bite
Krispy Kreme drops limited-edition Italian doughnuts and they're sending Aussies straight to Amalfi in one bite

7NEWS

time2 days ago

  • Entertainment
  • 7NEWS

Krispy Kreme drops limited-edition Italian doughnuts and they're sending Aussies straight to Amalfi in one bite

Venice? Rome? Amalfi? If your winter mood board involves an Aperol Spritz in hand and your feet dangling off the Amalfi Coast, Krispy Kreme has just dropped the next best thing. The cult favourite doughnut brand has launched its new Passport to Italy Collection, and it's bringing La Dolce Vita straight to your nearest box of treats. The new Passport to Italy collection will have you saying 'This Is What Dreams Are Made Of' faster than a Vespa ride around the Colosseum. Available from today (30 July) until 18 August, this limited-edition range includes three dreamy Italian dessert-inspired doughnuts: Limone Delight, Tiramisu Inspired, and Cannoli Inspired. Whether you're stuck at your desk scrolling through Italian travel reels or actually planning your next European escape, these sweets are the closest thing to licking gelato off your fingers in Venice. Each flavour pays homage to a beloved classic, without the jet lag or passport stamps. Tiramisu Inspired Doughnut: A pillowy shell doughnut filled with rich tiramisu Kreme, topped with a sweet Kreme swirl and a generous dusting of cocoa. It's basically dessert inside dessert. Cannoli Inspired Doughnut: A soft, unglazed ring dipped halfway in chocolate and crunchy cannoli pieces, finished with a fluffy cannoli buttercream and dusting of icing sugar. It's giving pastry meets doughnut, in the best way possible. Limone Delight Doughnut: Zingy and sweet, this lemon Kreme-filled shell is dipped in citrus icing and crowned with candied lemon pieces for the perfect tart-sweet combo. Let's be honest, social media right now is one giant montage of Positano sunsets and Capri swimsuits, so it's only fair that Krispy Kreme let us have our own bite of the Italian summer. The flavours were inspired by the seasonal trend of Aussie travellers flocking to Europe, and now our taste buds can join in too. The good news is you can pick up these doughnuts individually at any Krispy Kreme store, or order them for delivery or pickup through the website. The even better news is if you miss them in-store, you've got until 26 August to grab them at select Coles, Woolworths, BP and 7-Eleven stores around the country. But don't sleep on them, these flavour bombs are limited-edition and once they're gone, they're gone. Perfect for your next office treat run, girls' night in, or just eating solo in your pyjamas while pretending you're in Tuscany. No judgement here. To level up your Euro summer vibes, share your bites using the hashtag #KrispyKreme and tag @krispykremeaustralia. And yes, there's a very real chance your snaps will look better than your friend's Cinque Terre breakfast story. Prego, Krispy Kreme. We didn't know we needed a dessert-based Roman holiday, but we're absolutely here for it.

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