Latest news with #CommissionDirectives
Barnama
3 days ago
- Business
- Barnama
MCMC Issues 279 Directives For MSQoS Non-compliance
PUTRAJAYA, July 29 (Bernama) -- The Malaysian Communications and Multimedia Commission (MCMC) has issued 279 Commission Directives to mobile service providers nationwide for non-compliance with the Mandatory Standards for Service Quality (MSQoS). This move aligns with Commission Determination No. 2 of 2023, which ensures that service providers meet minimum standards for wireless broadband access in both urban and rural areas. 'Of the total, 154 were issued to YTL Communications, CelcomDigi (50), TM Technology Services (38), U Mobile (27), and 10 to Maxis.
The Sun
3 days ago
- Business
- The Sun
MCMC issues 279 directives for service quality failures
PUTRAJAYA: The Malaysian Communications and Multimedia Commission (MCMC) has issued 279 Commission Directives to mobile service providers nationwide for non-compliance with the Mandatory Standards for Service Quality (MSQoS). This move aligns with Commission Determination No. 2 of 2023, which ensures that service providers meet minimum standards for wireless broadband access in both urban and rural areas. 'Of the total, 154 were issued to YTL Communications, CelcomDigi (50), TM Technology Services (38), U Mobile (27), and 10 to Maxis. 'MCMC's ongoing monitoring has identified critical service failures in areas such as download speed, network latency, packet loss, and service availability. Other concerns include web browsing session time and video streaming access time,' read the statement MCMC has also warned that providers failing to take corrective action within the specified timeframe may face fines of up to RM500,000 for each instance of non-compliance under Subsection 105(5) of the Communications and Multimedia Act 1998 (Act A1743). Since 2022, MCMC has issued a total of 984 Commission Directives, with 229 issued in 2022, 208 in 2023, none in 2024 due to approval only being obtained in early 2025, and 547 in 2025. For further details on MSQoS and a full list of directives that have been registered, the public can visit MCMC's official website at - BERNAMA
The Sun
22-07-2025
- Business
- The Sun
Melaka to install 5 new telco towers for better tourist connectivity
MELAKA: The state government will install five new telecommunication towers in high-traffic tourist areas to improve connectivity and visitor experience. The initiative, announced by State Science, Technology, Innovation and Digital Communication Committee chairman Datuk Fairul Nizam Roslan, is part of the Malaysian Communications and Multimedia Commission's (MCMC) Universal Service Provision (USP) programme. The towers will be built in Kampung Kuala Linggi, Kampung Paya Lebar, Jonker Street, Taman Botanikal Ayer Keroh, and Pulau Besar. Melaka ICT Holdings Sdn Bhd has been appointed to handle the construction. Fairul Nizam revealed the plan during the Melaka State Legislative Assembly session at Seri Negeri, responding to a query from Kerk Chee Yee (PH–Ayer Keroh) regarding internet quality improvements in tourist-heavy zones. Since 2022, MCMC has audited 717 locations statewide, including 25 tourist spots, in preparation for Visit Melaka Year 2024 (TMM2024). The audits led to 48 Compliance Notices and 34 Commission Directives issued to service providers failing to meet required standards. 'Five directives were not complied with, resulting in civil penalties against the telcos involved,' Fairul Nizam said. Service providers were also mandated to submit short- and long-term solutions to address connectivity issues. This effort has reduced public complaints received by MCMC, dropping from 1,422 in 2022 to 1,243 in 2023, and further to 355 as of 2024. - Bernama
