08-07-2025
Santander slashes opening hours by 2 days for 36 bank branches
Santander has confirmed it will reduce the operating hours of 36 bank branches.
The lender is slashing the opening hours by two days, with the bank citing changing customer habits as the reason for the alterations.
A Santander spokesperson said: 'As customer behaviour changes, we are ensuring that our branches remain fit for the future.
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"Our new combination of full-service branches, alongside Work Cafés, counter-free branches and reduced-hours branches, aims to provide the right balance between digital banking and face-to-face money management and guidance.
'As a business, we must move with customers and balance our investment across all the places where we interact with customers, to deliver the very best for them now and in the future.
"Closing a branch is always a very difficult decision and we spend a great deal of time assessing where and when we do this and how to minimise the impact it may have on our customers.
'However, we believe that the introduction of our new Community Bankers and the exciting plans we have for our remaining network of 349 branches and Work Cafés, alongside the rapid and innovative improvements to our award-winning mobile banking app, will provide the right balance of digital banking and human interaction when required.'
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Santander says it has agreed to a £2.65 billion deal to buy the TSB Banking Group.
This will see Santander 'integrate' 230 TSB branches into its portfolio.
This includes around 70 within a mile of existing Santander branches.
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