Latest news with #ConsumerProductsSafetyCommission
Phone Arena
01-07-2025
- Phone Arena
Stop using these Anker power banks now
A1263 A1263 A1642 Anker Power Bank 10000 Model A1257 Anker Power Bank 20000 Model A1647 Anker MagGo Power Bank 10000 Model A1652 Anker Zolo Power Bank 20000 Model A1681 Anker Zolo Power Bank 20000 Model A1689 Receive the latest Accessories news By subscribing you agree to our terms and conditions and privacy policy Is your Anker PowerCore being recalled? Have you ever used an Anker PowerCore power bank? Yes, and I own one of the recalled models Yes, but mine isn't affected No, I've never used one Yes, and I own one of the recalled models 0% Yes, but mine isn't affected 0% No, I've never used one 0% Grab Surfshark VPN now at more than 50% off and with 3 extra months for free! Secure your connection now at a bargain price! We may earn a commission if you make a purchase Check Out The Offer Anker has now expanded its official global recall of some of its Power Bank products. Now, f ive more models have been added to a recall , announced in June, of the Anker PowerCore 10000 power banks with the model numberThe recall was started after 19 reports of the portable chargers catching fire and to the June recall of theand an October 2024 recall of the, Anker adds the following products that are being recalled:Previously, the Consumer Products Safety Commission reported that more than 1.1 million of the products sold in the US are affected by the recall. Anker plans to replace the devices or offer $30 gift cards for Anker's online store, but customers need to submit photo evidence of ownership and prove that they've disposed of the PowerCore devices have also noted these portable battery hazards. Southwest Airlines changed its policy recently on charging devices in carry-on bags. International airlines (some of them) are also limiting the types of charges that you can bring on says that the products affected were purchased between June 1, 2016 and December 31, can verify your device's serial number at this Anker webpage Keep in mind to pay attention to the letters and numbers in the serial number '1', 'L', 'I', '2' and 'Z'. The letter 'O' (not Zero) and the letter 'I' are not used in serial numbers of the target your power bank is affected, you should stop using it immediately. On the webpage where you can check if your device is affected, you can also request a replacement or a gift card, following the recommends contacting a local hazardous waste collection center instead of disposing of the device in the trash or via standard recycling services. You can also email Anker at support@ with Anker Recall in the subject line, or call 800-988-7973, if you have additional questions.
CNET
25-06-2025
- CNET
Anker Recalls 1.1 Million Power Banks for Fires and Explosions: How to Get a Free Replacement
Electronics company Anker has announced an official recall of Anker PowerCore 10000 power banks with the model number A1263, following 19 reports of the portable chargers catching fire and exploding. The Consumer Products Safety Commission reports that more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices, but customers must submit photo evidence of ownership and also prove that they've disposed of the PowerCore devices properly. The PowerCore, made in China, is now one of four current power bank recalls that have been issued by Anker. The others include the 334 MagGo 10K battery, the 321 Power Bank (5K) and the 535 Power Bank (20K). Other Anker models, including two of CNET's top picks for portable chargers -- Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K -- aren't impacted by the recall. Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of carry-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating. How to check if your Anker PowerCore has been recalled Anker says the products affected are the A1263 model of the PowerCore 10000 power bank that were purchased between June 1, 2016 and Dec. 31, 2022. Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device. In entering the number, Anker advises, "Pay attention to the letters and numbers in the serial number: '1', 'L', 'I', '2' and 'Z'. Please note that characters such as '0 (zero)' and 'O' (o) may be entered incorrectly. Regarding the serial number of the target product, 'O' and 'I' are not used. What to do if your Anker PowerCore has been recalled In addition to instructing customers to stop using the chargers immediately, the CPSC and Anker posted requirements for receiving a replacement PowerCore device. They include: Submitting a photo of the recalled device that shows the model number, serial number, the consumer's name, date of the photo and the word "recalled" written in permanent marker on the device. The information not on the device can be on a piece of paper next to the device in the photo. Submitting a purchase receipt, though the CPSC says that's not a requirement for the recall. A confirmation of disposal of the device "in accordance with applicable laws and regulations." Anker advises not disposing of the device until receiving confirmation that it's eligible for the recall. From Anker: "If the serial number is worn off or not visible, please contact Anker for guidance." Anker recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services. For additional questions Anker says customers can email support@ with "Anker A1263 Recall" in the subject line or call 800-988-7973. Why portable chargers can be a travel hazard The same reasons that portable charging banks are so easy to carry around are also part of why they can pose a problem. Most use lithium ion technology, which can be used to make battery-based products lighter and efficient, but is also susceptible to overheating or even fires if the batteries are damaged or have degraded. It's not unlike reports a decade ago of cheap batteries on hoverboards spontaneously combusting. Eventually, the products were banned on planes and in some cases, from being shipped. "These products are typically unassuming, and are not something that the average consumer thinks can be potentially dangerous," said Don Fountain, a civil trial attorney and the author of Defect Safety, a book about consumer safety and defective products. Fountain is currently representing a case involving portable batteries that does not involve Anker. "My firm has handled fires and explosions caused by lithium batteries in a variety of products, including power tools, e-bikes, phones, scooters, children's toys, battery packs and others," Fountain said. "I would caution consumers to not store or use these products in a confined or unventilated area that could cause overheating and to not leave these products plugged into home electrical systems for extended periods of periods of time, such as overnight or when on vacation." Fountain said combusting batteries are especially dangerous in cargo holds or in the cabins of airplanes where it may be difficult to put out a fire. The attorney said that in the case of Anker's recall, customers don't always keep their proof of purchase, though it's not required in this case. However, he said, "It is unusual that proof of disposal is required for a recall payment or reimbursement." "Most people that have had an overheating event or a small fire will simply throw the unit away before ever thinking about contacting the manufacturer for a recall reimbursement," Fountain said.
CNET
19-06-2025
- CNET
Anker Recalls 1.1 Million Power Banks for Fires and Explosions: What to Do if You're Affected
Electronics company Anker has announced an official recall of Anker PowerCore 10000 power banks with the model number A1263, following 19 reports of the portable chargers catching fire and exploding. The Consumer Products Safety Commission reports that more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices, but customers must submit photo evidence of ownership and also prove that they've disposed of the PowerCore devices properly. The PowerCore, made in China, is now one of four current power bank recalls that have been issued by Anker. The others include the 334 MagGo 10K battery, the 321 Power Bank (5K) and the 535 Power Bank (20K). Other Anker models, including two of CNET's top picks for portable chargers -- Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K -- aren't impacted by the recall. Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of carry-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating. How to check if your Anker PowerCore has been recalled Anker says the products affected are the A1263 model of the PowerCore 10000 power bank that were purchased between June 1, 2016 and Dec. 31, 2022. Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device. In entering the number, Anker advises, "Pay attention to the letters and numbers in the serial number: '1', 'L', 'I', '2' and 'Z'. Please note that characters such as '0 (zero)' and 'O' (o) may be entered incorrectly. Regarding the serial number of the target product, 'O' and 'I' are not used. What to do if your Anker PowerCore has been recalled In addition to instructing customers to stop using the chargers immediately, the CPSC and Anker posted requirements for receiving a replacement PowerCore device. They include: Submitting a photo of the recalled device that shows the model number, serial number, the consumer's name, date of the photo and the word "recalled" written in permanent marker on the device. The information not on the device can be on a piece of paper next to the device in the photo. Submitting a purchase receipt, though the CPSC says that's not a requirement for the recall. A confirmation of disposal of the device "in accordance with applicable laws and regulations." Anker advises not disposing of the device until receiving confirmation that it's eligible for the recall. From Anker: "If the serial number is worn off or not visible, please contact Anker for guidance." Anker recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services. For additional questions Anker says customers can email support@ with "Anker A1263 Recall" in the subject line or call 800-988-7973. Why portable chargers can be a travel hazard The same reasons that portable charging banks are so easy to carry around are also part of why they can pose a problem. Most use lithium ion technology, which can be used to make battery-based products lighter and efficient, but is also susceptible to overheating or even fires if the batteries are damaged or have degraded. It's not unlike reports a decade ago of cheap batteries on hoverboards spontaneously combusting. Eventually, the products were banned on planes and in some cases, from being shipped. "These products are typically unassuming, and are not something that the average consumer thinks can be potentially dangerous," said Don Fountain, a civil trial attorney and the author of Defect Safety, a book about consumer safety and defective products. Fountain is currently representing a case involving portable batteries that does not involve Anker. "My firm has handled fires and explosions caused by lithium batteries in a variety of products, including power tools, e-bikes, phones, scooters, children's toys, battery packs and others," Fountain said. "I would caution consumers to not store or use these products in a confined or unventilated area that could cause overheating and to not leave these products plugged into home electrical systems for extended periods of periods of time, such as overnight or when on vacation." Fountain said combusting batteries are especially dangerous in cargo holds or in the cabins of airplanes where it may be difficult to put out a fire. The attorney said that in the case of Anker's recall, customers don't always keep their proof of purchase, though it's not required in this case. However, he said, "It is unusual that proof of disposal is required for a recall payment or reimbursement." "Most people that have had an overheating event or a small fire will simply throw the unit away before ever thinking about contacting the manufacturer for a recall reimbursement," Fountain said.
CNET
13-06-2025
- CNET
Anker Recalls PowerCore 10000 Power Banks for Burning or Exploding. Learn How to Get a Free Replacement
On Thursday, June 12, electronics maker Anker announced an official recall of Anker PowerCore 10000 power banks with the model number A1263. The company had received 19 reports of the portable chargers catching fire and exploding. The Consumer Products Safety Commission reports that more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices, but customers must submit photo evidence of ownership and also prove that they've disposed of the PowerCore devices properly. The PowerCore, made in China, is now one of four current power bank recalls that have been issued by Anker. The others include the 334 MagGo 10K battery, the 321 Power Bank (5K) and the 535 Power Bank (20K). Other Anker models, including two of CNET's top picks for portable chargers -- Anker 523 PowerCore Slim 10K PD and Anker PowerCore III 10K -- aren't impacted by the recall. Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of carry-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating. How to check if your Anker PowerCore has been recalled Anker says the products affected are the A1263 model of the PowerCore 10000 power bank that were purchased between June 1, 2016 and Dec. 31, 2022. Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device. In entering the number, Anker advises, "Pay attention to the letters and numbers in the serial number: '1', 'L', 'I', '2' and 'Z'. Please note that characters such as '0 (zero)' and 'O' (o) may be entered incorrectly. Regarding the serial number of the target product, 'O' and 'I' are not used. What to do if your Anker PowerCore has been recalled In addition to instructing customers to stop using the chargers immediately, the CPSC and Anker posted requirements for receiving a replacement PowerCore device. They include: Submitting a photo of the recalled device that shows the model number, serial number, the consumer's name, date of the photo and the word "recalled" written in permanent marker on the device. The information not on the device can be on a piece of paper next to the device in the photo. Submitting a purchase receipt, though the CPSC says that's not a requirement for the recall. A confirmation of disposal of the device "in accordance with applicable laws and regulations." Anker advises not disposing of the device until receiving confirmation that it's eligible for the recall. From Anker: "If the serial number is worn off or not visible, please contact Anker for guidance." Anker recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services. For additional questions Anker says customers can email support@ with "Anker A1263 Recall" in the subject line or call 800-988-7973. Why portable chargers can be a travel hazard The same reasons that portable charging banks are so easy to carry around are also part of why they can pose a problem. Most use lithium ion technology, which can be used to make battery-based products lighter and efficient, but is also susceptible to overheating or even fires if the batteries are damaged or have degraded. It's not unlike reports a decade ago of cheap batteries on hoverboards spontaneously combusting. Eventually, the products were banned on planes and in some cases, from being shipped. "These products are typically unassuming, and are not something that the average consumer thinks can be potentially dangerous," said Don Fountain, a civil trial attorney and the author of Defect Safety, a book about consumer safety and defective products. Fountain is currently representing a case involving portable batteries that does not involve Anker. "My firm has handled fires and explosions caused by lithium batteries in a variety of products, including power tools, e-bikes, phones, scooters, children's toys, battery packs and others," Fountain said. "I would caution consumers to not store or use these products in a confined or unventilated area that could cause overheating and to not leave these products plugged into home electrical systems for extended periods of periods of time, such as overnight or when on vacation." Fountain said combusting batteries are especially dangerous in cargo holds or in the cabins of airplanes where it may be difficult to put out a fire. The attorney said that in the case of Anker's recall, customers don't always keep their proof of purchase, though it's not required in this case. However, he said, "It is unusual that proof of disposal is required for a recall payment or reimbursement." "Most people that have had an overheating event or a small fire will simply throw the unit away before ever thinking about contacting the manufacturer for a recall reimbursement," Fountain said.
CNET
12-06-2025
- CNET
Anker Recalls More Than 1 Million PowerCore 10000 Power Banks: What to Know
The electronics maker Anker recalled its PowerCore 10000 power banks with the model number A1263 after receiving 19 reports of fires and explosions. According to an alert posted Thursday by the Consumer Products Safety Commission, more than 1.1 million of the products sold in the US are affected by the recall. The company plans to replace the charging devices, but customers who have them must submit photo evidence of ownership and also prove that they've disposed of the PowerCore devices properly before receiving a replacement. Anker recommends contacting a local hazardous waste collection center versus disposing of it in the trash or through standard recycling services. The PowerCore, made in China, is one of four current power bank recalls that have been issued by Anker. The others include the 334 MagGo 10K battery, the 321 Power Bank (5K) and the 535 Power Bank (20K). Airlines have taken note of portable battery hazards. Recently, Southwest Airlines changed its policy on charging devices inside of carry-on bags. Some international airlines have also begun limiting the types of lithium chargers fliers can bring on planes due to risks of overheating. How to check if your Anker PowerCore has been recalled Anker says the products affected are the A1263 model of the PowerCore 10000 power bank that were purchased between June 1, 2016 and Dec. 31, 2022. Customers can verify their serial number at a webpage provided by Anker. The serial number is on the bottom of the device. In entering the number, Anker advises, "Pay attention to the letters and numbers in the serial number: '1', 'L', 'I', '2' and 'Z'. Please note that characters such as '0 (zero)' and 'O' (o) may be entered incorrectly. Regarding the serial number of the target product, 'O' and 'I' are not used. What to do if your Anker PowerCore has been recalled In addition to instructing customers to stop using the chargers immediately, the CPSC and Anker posted requirements for receiving a replacement PowerCore device. They include:
