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Forbes
3 days ago
- Business
- Forbes
Agentic AI Is Here: Is Your Organization Ready To Absorb It?
Karen Abramson (She/Her), CEO of Wolters Kluwer Corporate Performance & ESG. In today's AI-fueled economy, it's not just the smartest or most advanced or most expensive technologies that win—it's the most adaptable organizations. Need some convincing? Look no further than business scholars Wesley Cohen and Daniel Levinthal, who, back in the 1990s, coined the concept of 'absorptive capacity.' This business theory argues that an organization's ability to win competitive advantage lies within its ability to not just recognize, but also absorb and apply new knowledge. Fast forward to 2025, and absorptive capacity is a mission-critical concept that's essential for all future-focused organizations, especially as agentic AI takes hold. Agentic AI refers to autonomous systems that can plan, decide and act without human prompting. And it's more than just the next wave of GenAI. It's what PwC calls "the new frontier." According to KPMG's AI 2025 Quarterly Pulse Survey, 65% of companies are already piloting agentic AI. And Gartner predicts that by 2028, 33% of enterprise software applications will include agentic AI, enabling 15% of day-to-day work decisions to be made autonomously. These stats demonstrate that agentic AI isn't a distant trend. It's already reshaping workflows, redefining roles and reframing what productivity looks like. But here's the catch: Technology alone doesn't drive transformation. The differentiator is whether your organization can absorb it—whether it can quickly integrate new knowledge, adapt workflows and behaviors and translate insight into action. That's what absorptive capacity makes possible. It's the invisible infrastructure behind every successful AI initiative—and the reason some companies turn innovation into a competitive advantage while others lag. From Tasks To Autonomy: The (R)evolution Toward Agentic AI AI has evolved quickly—from automating rote tasks like invoice processing to generating content, code and analysis with large language models. Now, agentic AI is taking us even further. Unlike earlier forms of AI that wait for human prompts, agentic systems initiate and complete multistep workflows. They gather data, analyze it, make decisions and take action. And they do it all autonomously. In finance, that might look like automatically flagging compliance risks, generating real-time audit reports or adjusting cash flow forecasts in response to market shifts. This leap isn't just about efficiency—it's about orchestration. Organizations that pair agentic AI with the organizational capacity to absorb and act on its insight won't just operate faster—they'll operate smarter. API + Agentic AI: Accelerating Absorptive Capacity In Action If agentic AI is the brain, APIs are the nervous system—enabling action, coordination and feedback, enterprise-wide. Together, they don't just automate tasks—they power continuous learning and adaptation. In other words, they help operationalize absorptive capacity. APIs allow agentic AI to interact directly with core systems, triggering actions in enterprise resource planning (ERP) platforms, updating customer relationship management (CRM) records and pushing alerts to compliance tools. This seamless connectivity turns insight into action. And that's the essence of realized absorptive capacity: not just knowing something new, but doing something with it—quickly and at scale. Here's how it works: Agentic AI ingests live data, draws conclusions and takes informed next steps. APIs carry those steps into execution, feeding outcomes back into the AI system for continuous improvement. This closed-loop system amplifies an organization's ability to absorb new information and translate it into performance gains. For finance teams, this could mean agentic AI automatically initiating vendor payments, adjusting forecasts or triggering alerts around policy changes without human bottlenecks. For internal audit, it could enable continuous control testing with near-zero manual oversight. Ultimately, the pairing of agentic AI and APIs doesn't just boost productivity—it strengthens your organization's absorptive muscle. And that's the kind of agility that turns disruption into a competitive edge. Five Behaviors That Fuel Your Team's Absorptive Capacity If APIs are like agentic AI's nervous system, then absorptive behaviors—like curiosity, knowledge sharing, experimentation, strategic thinking and learning—are the metabolism that drives how quickly and effectively organizations can leverage agentic AI as a competitive advantage. That's why fostering these five behaviors will empower finance teams to fully realize the benefits of agentic AI. 1. Curiosity At Scale: In future-ready organizations, curiosity isn't just tolerated—it's institutionalized. These organizations encourage questions, welcome dissent and reward those who challenge assumptions. This mindset is essential for agentic AI, which often uncovers unexpected patterns, proposes unprompted actions or flats unfamiliar risks. Teams that ask 'What is agentic AI telling us, and why?' are the ones most likely to unlock its full value. 2. Fluid Knowledge Sharing: Silos kill innovation. Absorptive organizations create systems and incentives that move ideas, data and insights fluidly across teams, regions and departments. Finance shares with operations. Legal loops in tech. Knowledge isn't hoarded—it flows. This transparency accelerates how fast insights become action, which is crucial when agentic AI relies on connected, real-time inputs to deliver value. 3. Purposeful Experimentation: High-capacity organizations know that R&D doesn't live in a lab. They test ideas inside real workflows, including agentic AI pilots. They treat pilots not as side projects, but as core operations—measuring, iterating and learning with speed. 4. Strategic Linkages: No organization has all the answers. That's why the most resilient companies plug into a network—universities, startups, think tanks, technology partners. These external inputs keep ideas fresh and shape where and how agentic AI can be applied most effectively. 5. Leadership That Rewards Learning, Not Just Results: Too many leaders reward outcomes and punish missteps. Instead, absorptive leaders reward progress and learning. They build cultures where exploration is valued as much as execution. In fast-evolving fields like AI, this mindset can be the difference between thriving and lagging. Together, these behaviors transform passive knowledge collection into dynamic action, and that's what gives companies a competitive edge when disruption hits. Absorptive capacity is no longer a theoretical concept—it's a prerequisite for thriving in a tech-driven economy. In an agentic AI world, where speed, adaptability and insight are the new currency, finance leaders who cultivate this capacity won't just keep up—they'll lead. And those who don't? They'll be left absorbing the shockwaves. Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?
Yahoo
11-07-2025
- Business
- Yahoo
Wolters Kluwer named Premier Leader in BPM Partners Vendor Landscape Matrix for third consecutive year for CCH Tagetik Intelligent Platform
NEW YORK, July 11, 2025--(BUSINESS WIRE)--Wolters Kluwer, a global leader in information, software, and services for professionals, today announced that its AI-powered CCH Tagetik Intelligent Platform has again been named Premier Leader in BPM Partners Vendor Landscape Matrix. CCH Tagetik was further commended in the 2025 BPM Partners Vendor Landscape Matrix with a ranking of 'Outstanding' in Financial Consolidation and Customer Success and 'Excellent' in Financial Planning. Karen Abramson, CEO of Wolters Kluwer Corporate Performance & ESG, said: "We are honored that CCH Tagetik has been acknowledged as a Premier Leader for the third year running. We are committed to product excellence and innovation, and last year, we launched the market's first AI-powered corporate performance management platform—the CCH Tagetik Intelligent Platform with Ask AI—and we have now evolved Ask AI to an embedded super agent. We focus on anticipating emerging market trends and responding with solutions that support customers' current and future needs across business performance and transformation, and strategic risk management." The award-winning, AI-powered CCH® Tagetik Intelligent Platform digitally transforms the Office of the CFO's efficiency, accuracy, and strategic ability. It is a unified AI-powered platform for financial performance management (financial consolidation and close; budgeting, planning, and forecasting; ESG and regulatory reporting; corporate tax). At the heart of its continuous evolution is Ask AI—an emerging super agent that embodies Agentic AI with a Finance Brain™. Designed to address finance-specific needs, Ask AI supports a growing range of use cases: from self-service analytics through natural language–driven data exploration and visualization, to tasks execution with diagnostic checks for financial close and consolidation, and intelligent assistance in configuring data transformation processes. BPM Partners is the leading independent authority on business performance management (BPM/CPM/EPM) and related business intelligence solutions and has been recognized by Forbes as one of America's Best Management Consulting Firms. The company helps organizations address their budgeting, planning, financial consolidation, close and reporting, regulatory compliance, profitability optimization, key performance indicator (KPI) development, and operational performance challenges. Craig Schiff, President and CEO at BPM Partners, said: "Wolters Kluwer's high customer satisfaction scores, the comprehensive and innovative nature of its CCH Tagetik platform, and its commitment to continually investing in AI to drive the continued digital transformation of the Office of the CFO, all contribute to its third consecutive year as Premier Leader in our Vendor Landscape Matrix." Corporate Performance Management (CPM) business unit is part of the Wolters Kluwer Corporate Performance & ESG (CP & ESG) division. The division is the world's leading provider of integrated software solutions for EHS, ESG, Corporate Performance Management and Audit and Assurance. Through innovative technology and unique expertise, Wolters Kluwer CP & ESG enables business leaders to make informed, strategic decisions driving transformation, performance and risk management for a sustainable and resilient world. About Wolters Kluwer Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. For more information, visit follow us on LinkedIn, Facebook, YouTube and Instagram. View source version on Contacts Media Contact Sarah WhybrowAssociate Director, External CommunicationsCorporate Performance & ESGWolters KluwerMob: +44 7855 Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Associated Press
30-06-2025
- Business
- Associated Press
Wolters Kluwer maintains strong leadership in ESG software, according to independent research firm
NEW YORK--(BUSINESS WIRE)--Jun 30, 2025-- Wolters Kluwer, a global leader in professional information, software solutions and services, today announced that it has been named as a Leader in the Verdantix Green Quadrant: ESG & Sustainability Reporting Software (2025) report. This prestigious report highlights that Wolters Kluwer stands out for its integrated, end-to-end approach to operational, sustainability and financial data to bridge sustainability operations with finance, risk, and compliance functions. The analysis also finds that Wolters Kluwer offers market-leading tools to evaluate sustainability performance, and a highly configurable platform that excels in complex, enterprise-scale environments. Karen Abramson, CEO of Wolters Kluwer Corporate Performance & ESG, said: 'We are dedicated to driving innovation and providing game-changing technologies that empower CFOs and CSOs to seamlessly collect, analyze and disclose financial, operational and ESG data to strengthen long-term business resilience and enable sustainable growth. It is an honor to have been recognized as a Leader in this significant analyst report.' The new report offers a detailed, fact-based comparison of the 21 most prominent ESG and sustainability reporting software providers in the market. Based on the proprietary Verdantix Green Quadrant methodology, the analysis included two-hour live product demonstrations with pre-set scenarios and vendor responses to a 107-point questionnaire covering 14 functional and 10 market momentum categories. Wolters Kluwer achieved the highest scores in the following categories: Wolters Kluwer also achieved notable high scores in the following categories: configurability, data quality control and enhancement, business intelligence and analytics, market vision and strategy, customer size and organizational resources. Earlier this year, Wolters Kluwer was also recognized as a Leader in the Green Quadrant: EHS Software 2025 report published by Verdantix. Wolters Kluwer Corporate Performance & ESG (CP & ESG) division is the world's leading provider of integrated software solutions for EHS, ESG, Corporate Performance Management and Audit and Assurance. Through innovative technology and unique expertise, Wolters Kluwer CP & ESG enables business leaders to make informed, strategic decisions driving transformation, performance and risk management for a sustainable and resilient world. About Wolters Kluwer Wolters Kluwer (EURONEXT: WKL) is a global leader in information, software solutions and services for professionals in healthcare; tax and accounting; financial and corporate compliance; legal and regulatory; corporate performance and ESG. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with technology and services. Wolters Kluwer reported 2024 annual revenues of €5.9 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,600 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. For more information, visit follow us on LinkedIn, Facebook, YouTube and Instagram. View source version on CONTACT: Media Contact Sarah Whybrow Associate Director, External Communications Corporate Performance & ESG Wolters Kluwer Mob: +44 7855 186713 [email protected] KEYWORD: UNITED STATES NORTH AMERICA NEW YORK INDUSTRY KEYWORD: CONSULTING DATA MANAGEMENT TECHNOLOGY PROFESSIONAL SERVICES BUSINESS ENVIRONMENTAL, SOCIAL AND GOVERNANCE (ESG) SOFTWARE LEGAL ENVIRONMENT FINANCE SUSTAINABILITY SOURCE: Wolters Kluwer Copyright Business Wire 2025. PUB: 06/30/2025 09:18 AM/DISC: 06/30/2025 09:18 AM
National Post
17-06-2025
- Business
- National Post
Performance Review Crisis: 80% of Leaders Say Employees Must Quit to Advance
Article content VANCOUVER, British Columbia — Acorn, the AI-powered performance and learning management platform, today announced findings from the '2025 Corporate Performance and Learning Survey' revealing that performance reviews are not just broken, they are driving talent out the door. Article content Article content The data shows nearly 80% of senior leaders admit employees must leave their company to get promoted or earn higher pay, and only 29% of workers trust how their company evaluates performance. With rising employee dissatisfaction and mounting stress, organizations are exploring AI-powered capability systems to fix what decades of HR processes could not. Article content Technology Gaps Undermine Performance Management Organizations recognize the importance of competency frameworks but the gap between strategic vision and technical infrastructure impedes the ability to make them successful; 48% of organizations identified lack of integration between performance management, learning or talent systems as the culprit. Article content Without integrated systems, even the best-designed programs collapse under manual workarounds and misaligned data. 'Most organizations are flying blind because they're missing a capability layer,' said Blake Proberts, CEO and Founder of Acorn. 'Without it, every part of the HR ecosystem — recruitment, onboarding, learning, performance, workforce planning — is operating in isolation with their own tools and languages. A capability layer gives you a single source of truth for what good looks like in every role, so you can offer data-informed development from hire to retire.' Article content Executives and Employees Have Wildly Different Experiences of Performance Reviews Article content The research found a consistent gap between how typical performance systems are perceived by those who implement them versus those who are graded by these systems. While 66% of executives report confidence in their tools and frameworks, and believe their metrics are fair, a mere 19% of individual contributors say the same. Article content This misalignment damages trust and drives employees elsewhere. In fact, the majority of senior leaders acknowledge that employees have to leave to advance their careers. Article content 'Most organizations still have no reliable way to evaluate performance based on what people are actually capable of. No wonder 60% of employees say their metrics are not fair. The industry has spent decades and millions of dollars trying to fix the wrong problem. We don't need another HR process, we need real capability systems that objectively and consistently map what people can do, what they need to learn and how that moves the business forward. Anything less pushes great talent out the door,' added Keith Metcalfe, President of Acorn. Article content Performance Reviews Impact Mental Health, Crushing Motivation Article content Beyond metrics and processes, the research shows the profound human cost of broken performance management systems. One in four employees question their value to their organization after a performance review. Most respondents said past performance reviews have made them feel anxious or stressed and feel uninspired or less productive. One-third of respondents said that their most recent performance review felt like a checkbox exercise. Article content Yet organizations continue to spend heavily on ineffective systems: 36% say they invest between $250,000 and over $1 million annually on performance tools and processes. This represents massively wasted resources amid a failure of organizations to recognize and support the human elements of performance. Article content New AI-Enhanced Approach to Performance Management Shows Promise Article content In light of a challenging landscape, both leaders and employees agree change is needed. Organizations are embracing a new model for performance management that fuses human insight with cutting‑edge technology. Significantly, 89 % are open to AI‑powered solutions to repair broken performance reviews. Article content A vast majority (92%) support the idea of using a capability index, which is an employee-specific score, as a foundation for performance conversations. Employees also want a more meaningful experience: 95% say two-way performance conversations between managers and employees are important. Article content 'This is the time to rethink how we support our people at work,' said Proberts. 'The organizations that win will be the ones that reward real capability with a system that identifies strengths, supports growth and makes feedback useful, not painful.' Article content By establishing clear competency frameworks aligned with business goals, companies envision more transparent, fair and effective performance assessment. Article content About the Survey Article content The '2025 Corporate Performance and Learning Survey' reflects responses from 1,239 U.S.-based full-time employees at organizations with 1,000+ staff, spanning executives, managers and individual contributors across HR, learning & development and business teams. The report examines past competency efforts, emotional impacts of reviews and readiness for integrated, AI-powered performance systems. The independent, third-party survey was commissioned by Acorn. Article content Additional Resources Article content As a solution to the challenges and shortcomings uncovered in the survey, Acorn today announced Capabilities AI, providing organizations with the ability to map capabilities frameworks to job descriptions and cohorts to automatically create career development plans. Article content About Acorn Article content Acorn PLMS (Performance Learning Management System) is the AI-powered performance and learning management platform. With a proprietary library of over 1,600 capabilities and 4,800 proficiency levels, Acorn helps organizations define the capabilities that matter, map them to roles and learning content, and build personalized development plans. By showing learners how to succeed in their roles and enabling leaders to have meaningful performance conversations, Acorn empowers L&D, HR and people leaders to create clear career pathways and prove the business impact of learning. 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