Latest news with #CustomerHappiness
Khaleej Times
2 days ago
- Khaleej Times
Abu Dhabi announces bus timings for Hijri New Year
The Integrated Transport Centre (ITC), an affiliate of the Department of Municipalities and Transport, has announced the operating hours of its Customer Happiness Centres, public bus services during the Hijri New Year (1447) holiday, on Friday, June 27, 2025. The ITC has stated that Customer Happiness Centres across the Abu Dhabi Emirate will be closed during the holiday and will resume operations on Monday, June 30, 2025. However, customers may continue accessing services through various digital platforms, including the official website "Darbi" mobile application, the "TAMM" government services platform, and by contacting the Department of Municipalities and Transport's Support Centre at 800850 or the Taxi Service Call Centre at 600535353, available 24/7. Regarding public bus services in Abu Dhabi during the holiday, the ITC has confirmed that bus services will operate according to the weekend and public holiday schedule, with additional trips on regional and intercity routes. The Abu Dhabi Link service will continue to operate as usual, from 6am to 11pm. Meanwhile, the Abu Dhabi Express bus service will be available from 6am until midnight.
Zawya
2 days ago
- Automotive
- Zawya
ITC announces its services schedule during the Hijri New Year holiday of 1447 AH (2025)
Abu Dhabi on Thursday – The Integrated Transport Centre (ITC), an affiliate of the Department of Municipalities and Transport, has announced the operating hours of its Customer Happiness Centres, public bus services, and driver and vehicle licensing service centres during the Hijri New Year (1447) holiday, on Friday, 27June 2025. Customer Happiness Centres The ITC has stated that Customer Happiness Centres across the Abu Dhabi Emirate will be closed during the holiday and will resume operations on Monday, 30 June 2025. However, customers may continue accessing services through various digital platforms, including the official website "Darbi" mobile application, the "TAMM" government services platform, and by contacting the Department of Municipalities and Transport's Support Centre at 800850 or the Taxi Service Call Centre at 600535353, available 24/7. Public Transport Services Regarding public bus services in Abu Dhabi during the holiday, the ITC has confirmed that bus services will operate according to the weekend and public holiday schedule, with additional trips on regional and intercity routes. The Abu Dhabi Link service will continue to operate as usual, from 6:00 AM to 11:00 PM. Meanwhile, the Abu Dhabi Express bus service will be available from 6:00 AM until midnight. For detailed public bus schedules, visit contact 800850, or use the "Darbi" mobile application and Google Maps. Driver and Vehicle Licensing Services Driver and vehicle licensing services will be available at several centres during the holiday as per the following schedule: Light Vehicle Inspection Stations Heavy Vehicle Inspection Stations – Aman Taresh and Insurance Offices About Integrated Transport Centre: The Integrated Transport Centre (ITC), affiliated with the Department of Municipalities and Transport, is the legislative, regulatory, and supervisory authority responsible for managing and developing the transport sector in the Emirate of Abu Dhabi. It formulates policies and frameworks aimed at establishing a smart, safe, and integrated mobility system that supports the Emirate's aspiration to be among the most advanced cities in the world. ITC oversees all land, maritime, and aviation transport activities across the Emirate, ensuring the integration and advancement of the mobility system in line with urban expansion and population growth. It also strives to harness the latest technologies, innovation, and sustainability tools to meet future mobility demands, enhance quality of life, and redefine urban living standards by embedding advanced solutions and promoting sustainable mobility practices.
Gulf Business
2 days ago
- Gulf Business
Hijri New Year holiday: Free parking, Dubai Metro timings
Image: RTA/ Dubai Media Office Dubai's Roads and Transport Authority ( The revised schedule covers Customer Happiness Centres, paid parking zones, public buses, Dubai Metro and Tram, marine transport services, and vehicle technical testing centres. All RTA Customer Happiness Centres will be closed on the day of the Hijri New Year holiday. However, the Smart Customer Happiness Centres located at Umm Ramool, Deira, Al Barsha, and the head office will maintain their usual 24/7 operational status. Free parking on Friday, June 27 All public parking zones across Dubai will be free of charge on Friday, June 27, in observance of the Hijri New Year holiday. This exemption excludes multi-level parking terminals. Regular parking fees will be reinstated starting Saturday, June 28. Service provider centres, which offer vehicle technical testing, will be closed on Friday, June 27. Technical testing services are scheduled to resume on Saturday, June 28. Dubai Metro timings The Dubai Metro will operate from 5am to 1am (next day) on Friday, June 27. Similarly, the Dubai Tram will run from 6am to 1am (next day) on the same day. For detailed schedule updates for public buses (Dubai Bus) during the holiday period, commuters are advised to refer to the S'hail app. The marine transport schedule for the holiday period can also be viewed via the RTA's official channels. Read:
Arabian Business
3 days ago
- Automotive
- Arabian Business
Dubai announces free parking for New Year holiday
Dubai has announced free parking and updated public transport hours for the Hijri New Year holiday this week, The Roads and Transport Authority (RTA) announced service hours for various services during the holiday of the Hijri New Year (1447H). The revised schedule includes Customer Happiness Centres, paid parking zones, public buses, Dubai Metro and Tram, marine transport services, and service provider centres (vehicle technical testing). All public parking zones will be free of charge on Friday, June 27, in observance of the Hijri New Year holiday. This excludes multi-level parking terminals. Regular parking fees will resume on Saturday, June 28. Dubai transport for Hijri New Year holiday Dubai Metro: On Friday, June 27 operating hours will be 5am – 1am (next day) Dubai Tram: On Friday, June 27 operating hours will be 6am – 1am (next day) Public Buses: For detailed schedule updates during the holiday period, the RTA advises referring to the S'hail app Marine Transport Services: View the marine transport schedule during the holiday here All RTA Customer Happiness Centres will be closed on the day of the holiday of the New Hijri Year. However, Smart Customer Happiness Centres at Umm Ramool, Deira, Al Barsha, and the Head Office will remain operational 24/7 as usual. All service provider centres will be closed on Friday, June 27. Vehicle technical testing services will resume on Saturday, 28 June 2025.
The National
3 days ago
- The National
Dubai announces free parking for Islamic New Year
Dubai's Roads and Transport Authority has announced that public parking zones across the emirate will be free of charge on Friday, June 27, in observance of Islamic New Year. Regular fees will resume on Saturday, June 28. The only exception will be for multilevel car parks. Dubai Metro will operate on Friday, June 27, from 5am to 1am, while the Dubai Tram will run from 6am on June 27 until 1am. RTA Customer Happiness centres will be closed on Friday but the Smart Customer Happiness centres in Umm Ramool, Deira, Al Barsha, and the head office will remain operational 24/7 as usual. All service provider centres will be closed on Friday and vehicle technical testing services will resume on Saturday. Commuters are advised to check the S'hail or RTA app to see schedules for public buses and marine transport. What is Islamic New Year? Public and private sector workers across the UAE will be granted a public holiday on Friday to mark the start of the new Islamic year. The Islamic, or Hijri, New Year, heralds the beginning of Muharram, the first of 12 months on the Islamic calendar. The Federal Authority for Government Human Resources issued a circular to ministries and federal departments to confirm the public holiday, while the Ministry of Human Resources and Emiratisation announced the holiday for the private sector. In contrast to Eid Al Fitr and Eid Al Adha, no religious observances are typically held to mark the Islamic New Year. It is generally regarded as a day of reflection rather than celebration.
