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Malaysian Reserve
09-07-2025
- Business
- Malaysian Reserve
Kuwait International Bank Enhances Self-Service Banking with Diebold Nixdorf Technology
Interactive Teller Machines (ITMs) offer expanded services and convenience to customers NORTH CANTON, Ohio, July 9, 2025 /PRNewswire/ — Diebold Nixdorf (NYSE: DBD), a global leader in transforming the way people bank and shop, announced today the successful implementation of its Interactive Teller Machines (ITMs) at Kuwait International Bank (KIB). This strategic deployment is a significant step forward in how KIB serves its customers, offering a seamless blend of self-service convenience and personalized banking. The new ITMs are now operational at select KIB branches, with plans for additional installations in the near future, including DN Series® ATMs with video capability. The implementation was managed in collaboration with Axis Solutions, Diebold Nixdorf's licensed partner in Kuwait. Customers can now engage via video with a live teller, ensuring that complex transactions are handled seamlessly, even outside traditional banking hours. Other new services provided by the ITMs include: Cash Withdrawal and Deposit Over Limits: The ITMs are equipped to process transactions that exceed standard limits, providing flexibility and greater access to funds. Check Deposit and Encashment: Clients can easily deposit and cash checks, reducing the need for in-branch visits and accelerating processing times. Instant Card Printing and Activation: The ITMs feature on-the-spot card printing, allowing customers to receive and instantly activate new or replacement debit cards immediately. Services for Visually Impaired Customers: The ITMs offer accessibility features such as voice guidance and tactile keypads, ensuring an inclusive banking experience. Civil ID Update: Customers can conveniently update their Civil ID information directly at the ITM, simplifying compliance and reducing the need for branch visits. Nawaf Al-Khrayef, deputy general manager of Retail Banking at KIB, said: 'Our new ITMs represent a significant step forward in our commitment to deepening customer relationships by delivering a banking experience that aligns with today's modern lifestyles. By leveraging Diebold Nixdorf's innovative technology, we are offering advanced self-service options that are more convenient and efficient. This advancement reflects our continued efforts to elevate customer service standards in the country and reinforces our core promise to be a true 'Bank for Life'.' Abeer Abu Sultan, director at Axis Solutions, said: 'We are proud to support KIB's vision for innovation in self-service banking. Through a forward-thinking approach, KIB has positioned its self-service channel as a key competitive advantage in Kuwait's banking sector, redefining customer journeys and fueling investment in digital infrastructure. By deploying Diebold Nixdorf's advanced solutions, KIB is enhancing the customer experience and supporting the ongoing advancement of banking services in the local industry.' Habib Hanna, managing director, Middle East, at Diebold Nixdorf, said: 'We are excited to partner with Kuwait International Bank to provide their customers with a modern and convenient banking experience, all in one convenient location. Diebold Nixdorf's ITMs are easy to service and offer a suite of advanced capabilities that empower KIB to meet the evolving needs of their customers.' About Kuwait International Bank Kuwait International Bank (KIB) is a bank that operates according to the Islamic Shari'ah, based in the State of Kuwait. Incorporated in 1973, and originally known as Kuwait Real Estate Bank, KIB made the transition to its current Islamic operating model in 2007. In 2018, KIB embarked on a new phase of its journey full of innovation and development. As part of its new strategic direction, the Bank focuses on offering a next-level customer experience under the slogan: 'Bank for Life'. Through a network of branches spread across the State of Kuwait, KIB offers a broad range of banking products and services, as well as innovative digital banking solutions in line with international best standards. As part of its duty towards the community, the Bank also encompasses a leading social responsibility program that aims at positively impacting all members of the community through a wide range of impactful initiatives and activities. Today, KIB has taken concrete steps in implementing its new strategic objectives. The Bank has cemented its role as a key player in the local banking industry and has continued to maintain its strong financial performance; enabling it to be globally recognized for its strong credit rating and financial position. About Axis Solutions Axis Solutions is a premier provider of advanced banking technology solutions, dedicated to enhancing the financial services industry through innovation and expertise. With a focus on delivering cutting-edge products and services, Axis Solutions partners with leading institutions to drive digital transformation and improve customer experiences. About Diebold Nixdorf Diebold Nixdorf, Incorporated (NYSE: DBD) automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 21,000 employees worldwide. Visit for more information. X: @DieboldNixdorf LinkedIn: Facebook: DN-B Photo – – View original content:
Yahoo
02-04-2025
- Business
- Yahoo
Banking at the Bottom of the World: Diebold Nixdorf ATMs Now Serving Antarctica
With the addition of ATMs in McMurdo Station, Diebold Nixdorf now boasts a presence on all seven continents. NORTH CANTON, Ohio, April 2, 2025 /PRNewswire/ -- Diebold Nixdorf (NYSE: DBD), a world leader in transforming the way people bank and shop, announces the successful installation of two DN Series® ATMs at the U.S. National Science Foundation (NSF) McMurdo Station, Antarctica. Operated by Wells Fargo, the new cash dispensers replace the previously installed units, further enhancing accessibility to cash in one of the world's most remote locations. NSF McMurdo Station is Antarctica's largest research and logistics hub, supporting a fluctuating population ranging from fewer than 200 residents in the winter to up to 1,100 individuals during the summer months (October through February). The ATMs play a crucial role in the station's economy, providing residents with access to cash for daily transactions at cafes, the general store and the post office. Chris Mande, Head of Branch Transaction Management at Wells Fargo, said: "Wells Fargo is proud to continue supporting the community at NSF McMurdo Station by providing reliable access to cash. The new Diebold Nixdorf ATMs will help ensure that all personnel there have the cash they need to participate in the local economy effectively. This is essential since the next closest ATMs are thousands of miles away." DN Series was designed for always-on availability and provides consumers with a more secure banking experience. While one ATM at the station is actively in use, the second serves as a backup for spare parts, facilitating uninterrupted service in this isolated area. With no conventional banking infrastructure in Antarctica, these machines are the only ATMs on the entire continent. The ATMs are connected to DN AllConnectSM Data Engine, which leverages Internet of Things (IoT) connectivity, machine learning and artificial intelligence (AI) to ensure availability. A dedicated team monitors technical data that is continuously aggregated and analyzed to identify an impending failure, enabling remote diagnostics. The ATM can be repaired by the trained staff at NSF McMurdo Station, or the Diebold Nixdorf service team can remotely guide them through the repair process. Joe Myers, EVP of Global Banking at Diebold Nixdorf, said: "Our service team's commitment to not only transporting and installing the DN Series ATMs but also thoroughly training the staff at NSF McMurdo Station underscores our commitment to delivering essential banking services where they are needed most. By focusing on service excellence and maintaining a strong global supply chain, we can deliver seamless banking solutions to even the most isolated locations." About Wells FargoWells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 34 on Fortune's 2024 rankings of America's largest corporations. News, insights, and perspectives from Wells Fargo are also available at Wells Fargo Stories. Additional information may be found at LinkedIn: About Diebold NixdorfDiebold Nixdorf, Incorporated (NYSE: DBD) automates, digitizes and transforms the way people bank and shop. As a partner to the majority of the world's top 100 financial institutions and top 25 global retailers, our integrated solutions connect digital and physical channels conveniently, securely and efficiently for millions of consumers each day. The company has a presence in more than 100 countries with approximately 21,000 employees worldwide. Visit for more information. X: @DieboldNixdorf LinkedIn: Facebook: YouTube: DN-B View original content to download multimedia: SOURCE Diebold Nixdorf, Incorporated Sign in to access your portfolio
