03-07-2025
2degrees accelerates MVNO growth with Totogi SaaS platform switch
New Zealand operator 2degrees has completed the migration from its legacy systems to Totogi's Charging-as-a-Service platform, aiming to support the evolution of its wholesale telecommunications business.
Following the adoption of Totogi's cloud-native SaaS platform, 2degrees reports having accelerated its wholesale mobile virtual network operator (MVNO) revenue growth beyond what was possible with its previous systems. The company states it has on-boarded new MVNO partners and delivered over 300 new features without experiencing service disruptions. This development underscores the capabilities of SaaS-based operations in addressing the demands of the current telecoms environment.
Wholesale growth
Legacy monetisation systems have long been regarded as an obstacle to wholesale expansion for mobile network operators (MNOs), often requiring prolonged and expensive upgrade cycles. According to Totogi, its platform allows operators to on-board MVNOs more rapidly, deliver new functionalities swiftly, and avoid the need for disruptive and costly system upgrades.
Chris Bradley, Head of Digital Architecture at 2degrees, said, "Totogi's SaaS-based charging platform has transformed how we operate our wholesale business. Wholesale success is about partnerships, agility and demonstrating quick time to value, and with Totogi, we continue to challenge the status quo, scaling and growing our wholesale business."
Totogi's solution was introduced at 2degrees in 2024, with the aim of providing real-time monetisation of network services. Since then, 2degrees has been able to streamline its wholesale operations and increase efficiency in its commercial processes through the use of public cloud and automation.
Platform capabilities
The enhanced abilities provided by Totogi's platform include predictive churn scoring, giving operators insights to anticipate and address subscriber churn before it impacts revenue. Additionally, the platform offers automated customer journey mapping that leverages behavioural insights to improve engagement and increase average revenue per user (ARPU). "2degrees is proving that MNOs can support MVNOs at the speed the market demands—not at the pace of legacy systems," said Danielle Rios, Acting CEO of Totogi. "The telecom industry has reached a clear inflection point: operators stuck in legacy systems will lose ground, while those embracing public cloud, SaaS, and AI will dominate the market. With Totogi's multi-tenant platform, operators can run their wholesale business like a software company—rolling out features continuously, scaling dynamically, and turning their network into a competitive advantage rather than a limitation."
The multi-tenant infrastructure of the platform is designed to allow continuous rollout of features whilst maintaining operational stability, which 2degrees cites as a key driver behind its enhanced agility and ability to scale.
Market outlook
2degrees' migration to the new charging system comes as more telecommunications providers seek to modernise operations, especially in wholesale segments that serve MVNOs. The capacity to quickly on-board new partners and introduce service enhancements is considered crucial for growth as competition intensifies and as operators look to diversify revenues.
Totogi reports that its SaaS approach frees up resources previously committed to managing upgrades and ongoing maintenance, thereby allowing operators to focus on commercial growth and innovation in service offerings.
The partnership demonstrates the trend of mobile operators moving away from traditional monetisation systems in favour of public cloud-native platforms that promise operational flexibility, streamlined processes and, potentially, improved financial performance in wholesale telecommunications markets.
By reducing deployment timelines and removing technical barriers, 2degrees' example is noted as an operational framework for other MNOs aiming to expand their MVNO activities and adapt to evolving requirements in the sector.
