Latest news with #DaxDasilva
Cision Canada
15-07-2025
- Business
- Cision Canada
Lightspeed Commerce Announces Q1 Product Innovations Driving Growth for Retail, Hospitality, and Golf Businesses Français
"In today's dynamic business landscape, merchants need more than just a point-of-sale system; they need a partner that provides intelligent tools to navigate complexity and seize opportunities," said Dax Dasilva, Founder and Chief Executive Officer of Lightspeed. "Our Q1 product releases reflect our unwavering commitment to delivering solutions that directly address the evolving needs of retailers, restaurateurs, and golf course operators, helping them optimize every aspect of their business from inventory to customer engagement." Lightspeed's Q1 innovations brought a number of new products and feature sets across the retail, hospitality, and golf industries, including: Retail Lightspeed rolled out powerful new features designed to tackle common industry challenges, streamline operations, and enhance customer engagement. These updates provide retailers with comprehensive insights, improved efficiency, and enhanced tools for both in-store and online sales. NuORDER by Lightspeed introduces "Order Trends" to bring insight into wholesale buying Buyers can now gain a competitive edge with data-driven buying. This feature surfaces aggregated, top-performing product data (category, size, color) at the brand level, allowing buyers to make confident stocking decisions, by understanding what's selling well for other retailers, and reducing their overhead risk. Early adopters of Order Trends have seen approximately 10% increase in average order value. Enhanced Inventory Tracking & Financial Metrics Achieve greater precision by creating Custom Inventory Adjustments, allowing for detailed tracking of stock changes. Additionally, Lightspeed Insights now includes Inventory Turns and GMROI (Gross Margin Return on Investment), providing crucial financial metrics traditionally found only in ERPs, directly within Lightspeed to help retailers optimize profitability. Retailers using Insights have on average seen a 25.4% higher GMROI compared to merchants without Insights 1. Lightspeed Retail achieves "Built for NetSuite" status The new Lightspeed Retail SuiteApp enables retailers to integrate and automate data flows between NetSuite and Lightspeed Retail POS to improve data sync across products, inventory, and customer history; simplify transaction reporting; optimize inventory; and centralize multi-location data visibility. Improved Clienteling on Lightspeed Scanner App With the Lightspeed Scanner App, sales associates are empowered with real-time product information. It allows for easy product search, inventory checks, and pricing directly from the app, leading to a more informed shopping experience. For iOS users, the Scanner app also offers search filtering and supports Loyalty and Store Credit Payments on the shop floor, streamlining checkout. Seamless Omnichannel Management Lightspeed now offers enhanced support for Omnichannel refunds, statuses, charges, and packing slips. Retailers can set custom online checkout charges (including pickup fees), print packing slips for orders, and ensure order status (fulfillment and refunds) syncs seamlessly between platforms, providing end-to-end tracking. Hospitality Lightspeed Restaurant's AI-powered Benchmarks and Trends launches in Europe Previously available to North American hospitality customers and now available in certain European countries as well, Benchmarks & Trends addresses the need to stay competitive in this evolving market by giving restaurant owners a deeper understanding of their own performance and how they measure up against local competitors. These insights can help boost revenue, streamline operations, and gain a competitive upper hand in a crowded dining landscape where customers are hungry for the best dining options. Serve more, walk less with the upgraded Lightspeed Tableside Lightspeed Tableside just got more versatile. Tableside is the pocket-size, mobile POS that allows servers to take orders and payments directly at the table, on the terrace, or wherever guests are. Now, with the addition of the sleek new Mobile Tap device to merchants in the UK, Netherlands, and Belgium, Tableside can take tap, insert, and swipe, with battery life up to 48hrs. Powered by Lightspeed Payments, it speeds up service, increases table turnover, and keeps staff moving less while selling more. Get deeper insights on the go with Lightspeed Pulse Lightspeed Pulse, our real-time reporting App now offers deeper insights to help restauranteurs uncover sales trends. Stay informed on the go with digestible data—spot sales trends, top staff and best-sellers at a glance. Plus, a new "yesterday" filter makes it easy to check how the business performed at a glance, all from the convenience of a smartphone. Streamlined operations and kitchen performance for better order flow New updates make daily restaurant operations smoother and more efficient, from menu management to kitchen flow. Kitchen Display System (KDS) users can now directly access "Prep insights" to analyze kitchen performance. Meanwhile merchants now have more control over item details and menu updates, saving time by reducing the need for manual updates in the Back Office. New Sales Report and real-time hourly sales metrics help improve profitability Designed with profitability in mind, Lightspeed Restaurant launched Sales Report to consolidate all key sales insights into a single, clear and customizable view which empowers restaurateurs to analyze sales drivers and identify trends. Operators can get even more granular by filtering and selecting what metrics they want to see hourly, or analyze performance focusing on specific shifts, e.g. breakfast, lunch, dinner, etc. These new reports are designed to help businesses plan smarter shifts, cut costs and boost revenue with real-time insights. Golf Lightspeed and Whoosh partnership elevates private golf operations As Whoosh's Preferred Membership Management Partner, Lightspeed will provide Whoosh users in the Private club space its cloud-based point of sale, payments and membership management technology directly integrated into their tee sheet, giving clubs an automated, real-time view of member activity across the facility. A central feature of the partnership is Lightspeed Membership Management, a next-gen membership billing system, which enables clubs to centralize charges, set custom billing rules, and access real-time insights. To learn more about these new features, visit Lightspeed's website. About Lightspeed Lightspeed is the POS and payments platform powering businesses at the heart of communities in over 100 countries. As the partner of choice for ambitious retail, golf and hospitality entrepreneurs, Lightspeed helps businesses accelerate growth, deliver exceptional customer experiences, and run smarter across all channels and locations. With fast, flexible omnichannel technology, Lightspeed brings together point of sale, ecommerce, embedded payments, inventory, reporting, staff and supplier management, financial services, and an exclusive wholesale retail network. Backed by insights, and expert support, Lightspeed helps businesses run more efficiently and focus on what they do best. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange and Toronto Stock Exchange (NYSE: LSPD) (TSX: LSPD), with teams across North America, Europe, and Asia Pacific. Follow us on LinkedIn, Facebook, Instagram, YouTube, and X. Forward-Looking Statements This news release may include forward-looking information and forward-looking statements within the meaning of applicable securities laws (" forward-looking statements"), including information regarding Lightspeed's partnerships, product offerings and planned product roadmap. Forward-looking statements are statements that are predictive in nature, depend upon or refer to future events or conditions and are identified by words such as "will", "expects", "anticipates", "intends", "plans", "believes", "estimates" or similar expressions concerning matters that are not historical facts. Such statements are based on current expectations of Lightspeed's management and inherently involve numerous risks and uncertainties, known and unknown, including economic factors. A number of risks, uncertainties and other factors may cause actual results to differ materially from the forward-looking statements contained in this news release, including, among other factors, those risk factors identified in our most recent Management's Discussion and Analysis of Financial Condition and Results of Operations, under "Risk Factors" in our most recent Annual Information Form, and in our other filings with the Canadian securities regulatory authorities and the U.S. Securities and Exchange Commission, all of which are available under our profiles on SEDAR+ at and on EDGAR at Readers are cautioned to consider these and other factors carefully when making decisions with respect to Lightspeed's subordinate voting shares and not to place undue reliance on forward-looking statements. Forward-looking statements contained in this news release are not guarantees of future performance and, while forward-looking statements are based on certain assumptions that Lightspeed considers reasonable, actual events and results could differ materially from those expressed or implied by forward-looking statements made by Lightspeed. Except as may be expressly required by applicable law, Lightspeed does not undertake any obligation to update publicly or revise any such forward-looking statements, whether as a result of new information, future events or otherwise.
Forbes
11-07-2025
- Business
- Forbes
Shopping Is Increasingly About Values, Not Value: Can You Keep Up?
Dax Dasilva is the CEO of Lightspeed Commerce. It's no secret that tariffs have a lot of people rethinking the way they shop. In my own backyard in Canada, my company found that nine out of 10 consumers are changing their shopping habits or plan to. While prices are a factor, there's also something deeper here. More shoppers are realizing that where and how they spend their money matters, and they are therefore being more intentional about their purchases. I'm not talking about simple bargain shopping or deal-hunting. What we're seeing is quite distinct: a focus on "values" more than simply "value." People across the socioeconomic spectrum have become acutely aware of the larger impact of their dollars and are making decisions accordingly. In fact, in a recent survey of 1,000 shoppers, nearly half said that values will play a bigger role in their spending going forward. For retailers, "valuespending" poses a challenge. How do you help people shop intentionally in a way that's both meaningful for them and practical for your business? Here's a look at what values-based commerce really is—and how retailers are putting it at the forefront. What Is Values-Based Commerce? Being intentional or values-oriented can mean very different things to different shoppers. As consumers buy with intention, their values span many different ideologies and ideals. One shopper might focus on purchasing ethically, prompted by concerns about forced labor and climate change. Another might feel strongly about supporting local businesses, as we saw during the pandemic and now with the "buy local" movement. For yet another consumer, health may be the main driver for being more intentional about what they buy. Of course, several ideals may come into play at once. For example, someone could support a local maker of organic beauty products that sources its ingredients ethically. It's also important to remember that in response to events, consumers can shift from prioritizing one set of values to focusing on another. Take the backlash against Tesla, whose role as a champion of eco-friendly vehicles has been largely overshadowed by alarm concerning CEO Elon Musk's political activism. While it may be easy to assume that this type of consumerism is limited to the more modern generations, it's not just Gen Z who are shifting how they shop. My company's survey found that more than 90% of all consumers now believe they are intentional with their purchases, and fully one-third are already spending in line with their values. Certain retail sectors are at the vanguard of valuespending, in particular, beauty, fashion and food. And in many ways, small, independent retailers exemplify the movement. Because they're so close to their customers, these businesses are in a strong position to grasp and respond to people's values. So, how can companies adapt to increasingly conscious consumers and meet them on their own terms? Is there a right way to cater to one set of values without alienating another? And how do you avoid chasing the latest trend or betraying your own brand identity? Start With Understanding Your 'Why' People can spot inauthenticity a mile away, and consumer trust is hard to earn and easy to lose. To win shoppers over and keep them coming back, retailers need to understand why they're embracing a specific set of values. Ideally, it maps onto some element of your identity or mission. For example, Patagonia's core values include quality, integrity, environmentalism and justice—all of which speak to customers' ideals. Footwear brand Allbirds has made sustainability more than lip service, releasing what it claims to be the first net-zero shoe that doesn't rely on carbon offsets. Speaking of lip service: Avoid greenwashing, which can be a deal-breaker for conscious consumers. In fact, roughly seven out of 10 people say they shun companies accused of making false statements about protecting the climate. Lean Into What You Sell And Where You Source It From For any retailer who's serious about valuespending, the real test is the products they sell and where they come from. Increasingly, consumers are shunning goods whose provenance clashes with their values. A great example is the backlash against fast-fashion trends offered by retailers like Temu and Shein. Shoppers were already feeling a bit of collective guilt about fast fashion, which is linked to unethical labor practices and has a huge environmental impact. Add on tariffs, and that throwaway T-shirt or jacket starts to look much less attractive. This is where revisiting your sourcing and supply chain comes into play. By sourcing products that align with the latest consumer values and trends, retailers can set themselves apart. New digital tools are helping smaller players level up their sourcing. These let independent businesses choose from different suppliers as consumer demands change. Depending on what values their customers espouse, that could be a grower of organic cotton halfway across the globe or a local furniture maker. Look At How You Market And Merchandise Your Products The next step for retailers is to present their goods in a way that helps shoppers make intentional choices about what they buy. Putting product information front and center matters—especially to conscious consumers, who want to know where something comes from and how it was made. New technology is making it easier for retailers to offer a holistic picture in creative ways, both online and off. For example, Lush has made product info accessible while also cutting down on waste. Using Lush Lens in the cosmetics retailer's app, shoppers scan a packaging-free product to get its description, price and ingredients, plus a video showing how it's used. Meanwhile, new scanning tools let salespeople provide product details to shoppers by whipping out a handheld device. As values-based commerce reshapes how people shop, retailers that get on board now can improve their odds of sticking around for the long haul. Making the shift means being intentional themselves—by asking why they're in business, being transparent with customers, and taking a hard look at what, where and how they sell. With valuespending on the rise, chances are those efforts won't go unnoticed. Forbes Business Council is the foremost growth and networking organization for business owners and leaders. Do I qualify?
Yahoo
05-07-2025
- Business
- Yahoo
'Valuespending' Is Changing The Way We Shop, 62% Of Consumers Now Say They Consider A Brand's Values When Purchasing
A brand's values are becoming central in consumers' shopping decisions, a new study from Lightspeed Commerce Inc. (NYSE:LSPD) shows. The survey, which looked at 2,000 shoppers across the U.S. and Canada, found that 92% of people consider themselves "somewhat intentional" with their purchases. Additionally, 45% of shoppers say that they will be considering a brand's values in future purchasing decisions. Lightspeed is calling this shift towards more mindful and value-centric shopping, "valuespending." Don't Miss: Invest early in CancerVax's breakthrough tech aiming to disrupt a $231B market. Tired of Grid Failures and Charging Deserts? This Startup Has a Solar Fix and $25M+ in Sales — While price (78%) and quality (67%) still remain the most critical things consumers are considering when making a purchase, an increasing number (62%) say that it's important that the brands they are buying from align with their personal values. "Consumers today are balancing cost with conscience," Lightspeed's founder and CEO Dax Dasilva said in the report. "It's not always about the lowest price—it's about choosing brands that reflect their values. And when those values align, loyalty can follow more easily. This new era of intentional spending—Valuespending—is reshaping retail and pushing businesses to be more transparent and authentic." For 32% of the people Lightspeed surveyed, considering a company's values is new. The mindset shift is driven by a number of factors, the study found, including the belief that their spending has a larger impact than ever before, social media influence, and the understanding that we live in a more divided world where every dollar can be politicized. Trending: Named a TIME Best Invention and Backed by 5,000+ Users, Kara's Air-to-Water Pod Cuts Plastic and Costs — So, consumers are putting their personal principles into action. Of the consumers surveyed, 27% said they have made a purchasing decision based on national pride, 18% say they have purchased from a brand because that brand was somehow tied to a charitable cause, 18% have chosen a product because of a brand's sustainability practices, adn 15% have made a purchase because they agree with the CEO's political stances. Perhaps unsurprisingly, it's Gen Z that's leading the valuespending charge. A whopping 96% of Gen Z consumers told Lightspeed that they shop intentionally, with 66% saying it's very important to them that purchases align with their personal values. '[Gen Z] are the trendsetters. ... They've come into target as the consumer that everybody wants to sell to,' Dasilva told USA a trendsetter doesn't come without its own pressures, however. Some 32% of Gen Z shoppers told Lightspeed that they worry about being judged for purchasing from the wrong brands. 'There's that element of peer pressure that we make statements with the things we purchase or the things we wear,' Dasilva told USA Today. Valuespending may be changing the way we shop, but it's not necessarily simplifying it. "These insights show us that consumer expectations are evolving," Dasilva said in the Lightspeed report. "From sustainability to social impact, the brands that listen, adapt, and 'walk the talk' can thrive in this age of Valuespending." Read Next: Many are using retirement income calculators to check if they're on pace — Image: Shutterstock Up Next: Transform your trading with Benzinga Edge's one-of-a-kind market trade ideas and tools. Click now to access unique insights that can set you ahead in today's competitive market. Get the latest stock analysis from Benzinga? This article 'Valuespending' Is Changing The Way We Shop, 62% Of Consumers Now Say They Consider A Brand's Values When Purchasing originally appeared on © 2025 Benzinga does not provide investment advice. All rights reserved.
Fibre2Fashion
21-06-2025
- Business
- Fibre2Fashion
92% respondents in North America intentional with purchases: Report
About 92 per cent of respondents consider themselves at least somewhat intentional with their purchases, while 40 per cent say they are very intentional, revealed new data from Lightspeed Commerce's survey of 2,000 consumers across the US and Canada. Today's shoppers aren't just buying products—they're also buying into values. Nearly half (45 per cent) say brand values will play a bigger role in future purchases, signalling a clear shift toward mindful, purpose-driven consumption—what Lightspeed calls Valuespending. While price (78 per cent) and quality (67 per cent) remain key priorities, more consumers (62 per cent) now say it's important that their purchases align with their personal values or identity. A Lightspeed Commerce survey has revealed that 92 per cent of North American consumers shop intentionally, with 40 per cent being highly intentional. Values like sustainability, identity, and national pride now influence 62 per cent of shoppers, especially Gen Z. Social media drives brand discovery, while Canadians show stronger local loyalty. 'Consumers today are balancing cost with conscience,' said Dax Dasilva, CEO and founder of Lightspeed . 'It's not always about the lowest price—it's about choosing brands that reflect their values. And when those values align, loyalty can follow more easily. This new era of intentional spending—Valuespending—is reshaping retail and pushing businesses to be more transparent and authentic.' For 32 per cent of shoppers who report making values-based buying decisions, this is a new behaviour. Driving this shift are a stronger belief that their spending has more impact than before (50 per cent), a sense of living in a more divided world (45 per cent), and influence from social media (23 per cent), as per the survey. Younger shoppers are leading the movement. An impressive 96 per cent of Gen Z consumers say they shop intentionally, with 66 per cent noting that it's important their purchases reflect their values. For this cohort, sustainability (37 per cent), national pride (29 per cent), and cultural alignment (26 per cent) top the list of decision drivers. More than half (51 per cent) say their most recent purchases were made with thought and intention Social media plays a major role—61 per cent of Gen Z discover value-aligned brands online, far more than other generations. Notably, 32 per cent of Gen Z shoppers say they fear being judged for buying from the 'wrong' brands—highlighting a generational mix of purpose and peer pressure reshaping the retail space. Canadian consumers are taking principled spending even further. While just 16 per cent of US respondents say they've made purchases in the past six months based on local or national campaigns like 'Buy American,' that number jumps to 38 per cent in Canada. Similarly, 45 per cent of Canadian consumers say supporting local businesses best reflects their values, compared to 36 per cent of US shoppers. This trend points to a growing sense of national alignment at the checkout—especially in the context of trade tensions. 'These insights show us that consumer expectations are evolving,' Dasilva added. 'From sustainability to social impact, the brands that listen, adapt, and 'walk the talk' can thrive in this age of Valuespending.' Fibre2Fashion News Desk (RR)
Fast Company
18-06-2025
- Business
- Fast Company
Gen Z shoppers are choosing brands that reflect their values
Gen Zers are putting their money where their mouths are when it comes to shopping. Nearly all Gen Z consumers—96%—say they shop with intention, and 66% believe their purchases should reflect their personal values, according to the newly released Lightspeed Commerce report, which surveyed over 2,000 North American shoppers. Spending habits have never been more visible, thanks to social media. Today's consumers have more ways than ever to signal their morals and values—and more platforms to share those choices. Posting shopping hauls and 'empties' videos, or filming a fit check with coffee in hand has become prime social media fodder. In an age where everything is content, more consumers are choosing brands that reflect who they are and what they stand for. 'A hallmark of Gen Z is coming to age in a hyper-connected world. In this world, every follow, like, repost, and even purchase is a direct reflection of a person's identity and values,' Lightspeed CEO Dax Dasilva tells Fast Company. 'Through this connected world, there is a never-ending exposure to global issues, where activism, accountability, and 'cancel culture' move at the speed of light.' Today, the wrong purchase can carry social consequences—not just from peers, but from the broader judgment of the internet. This pressure is especially strong among Gen Z: Thirty-two percent fear being 'canceled' for supporting the wrong brands, which is more than five times higher than for boomers (6%). 'In many ways, this fear of being judged or canceled and the understanding of the weight of their buying decisions differentiates Gen Z from older generations, who have traditionally shopped based on things like price or quality,' Dasilva says. This trend—what Lightspeed calls 'value spending'—is part of a broader consumer shift. Nearly all consumers (92%) identify as at least somewhat intentional in their purchases. While price (78%) and quality (67%) remain top priorities across generations, purchasing decisions that align with personal values or identity are close behind, cited by 62% of respondents. In the past six months, 27% of consumers made purchases based on national pride; 18% supported brands tied to charitable or social causes; another 18% chose products for their sustainability impact; and 15% factored in a CEO's political alignment. For 32% of these 'value spenders,' this is a new behavior—but half believe their spending carries more influence than ever before.
