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Clinic told to refund fees for failed hair treatment
Clinic told to refund fees for failed hair treatment

Time of India

time29-06-2025

  • Health
  • Time of India

Clinic told to refund fees for failed hair treatment

Ahmedabad: A consumer commission here has ordered a health clinic to refund fees, and awarded Rs 40,000 compensation to a law student after an unsatisfactory 'New Hair' treatment. The compensation was ordered for the clinic's misleading advertisement and unfair trade practice. This case involved an LLB student from Gandhinagar, Shrey Bodakiya, who opted for 'New Hair' treatment with the clinic in Ahmedabad and paid a Rs 53,000 in April 2023. After undergoing treatment, Bodakiya felt that the purpose of the treatment was not served, and the clinic did not offer free sessions in accordance with the promise made earlier once the treatment did not have the desired effect. Bodakiya sued the clinic in June 2024 with the District Consumer Dispute Redressal Commission, Ahmedabad (Additional), complaining about the clinic's misleading advertisement and its failure to produce results and to follow its own promise of offering free sessions of treatment. You Can Also Check: Ahmedabad AQI | Weather in Ahmedabad | Bank Holidays in Ahmedabad | Public Holidays in Ahmedabad The clinic denied allegations and submitted that Bodakiya was suffering from androgenetic alopecia (AGA), which is one of the principal forms of hair loss, and the complainant opted for treatment aimed at hair regeneration and not re-growth. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Nagelpilz-Clip bricht Verkaufsrekorde - funktioniert er wirklich? Apotheken Aktuell Undo The result of this treatment depends on biological factors as well. One of its doctors certified that 'notable improvement' was seen after treatment. After hearing the case, the commission said, "Considering the entirety of the present case, it is nothing but misleading advertisement and unfair trade practice exercised on the part of the opponent company." It ordered the clinic to refund Rs 53,000 with 9% interest, and Rs 40,000 extra towards compensation for physical harassment, mental agony, and litigation cost.

Tour operator told to refund elderly couple for cancelled tour in Covid times
Tour operator told to refund elderly couple for cancelled tour in Covid times

Time of India

time21-06-2025

  • Business
  • Time of India

Tour operator told to refund elderly couple for cancelled tour in Covid times

Ahmedabad: A consumer commission here has ordered a tour operator to refund the full amount with interest, along with Rs 55,000 compensation, to an elderly couple whose tours to Japan and Europe could not take place due to the Covid-19 pandemic. Tired of too many ads? go ad free now The couple was reluctant to go to the UK, Ireland, and Scotland upon the operator's insistence three years later. This case involved Asha and Yogesh Doshi, residents of the Ambawadi area, who paid Rs 5.30 lakh in 2019 to Mumbai-based Neem Holidays Pvt Ltd for two tours — Japan and Europe in 2020. Due to the Covid pandemic, the tours were cancelled. When normalcy returned, they requested the same tour package, but the operator could not arrange it. Considering that people were still reeling under financial stress due to Covid, the couple did not demand their money back. In 2022, the tour operator offered them a 13-day package for Australia. They agreed and paid Rs 10,000 extra, but this did not take place. A year later, the operator offered the couple a tour to the United Kingdom. The couple refused this trip, yet their tickets were booked. They requested the company not to force them to accept this package tour and demanded their money back. As the operator did not respond, the couple sued it with the District Consumer Dispute Redressal Commission, Ahmedabad City to get the refund. The operator's lawyer appeared, but the reply was not filed. The commission said that since the money was lying with the operator, the complainants did not have any choice but to agree to the unreasonable request. However, compelling them for another tour against their wish was harassment. Tired of too many ads? go ad free now "The complainant's money has been wrongfully withheld by the opponent, and therefore the complainants are entitled to receive the full money of the package tour from the opponent," it said. The commission ordered the operator to return Rs 5.40 lakh with 8% interest, along with Rs 55,000 extra towards compensation for causing "physical harassment and mental agony" and towards the expenditure the couple incurred on litigation.

FD turned into policy without nod, insurance company told to pay back Rs 3.5L
FD turned into policy without nod, insurance company told to pay back Rs 3.5L

Time of India

time15-06-2025

  • Business
  • Time of India

FD turned into policy without nod, insurance company told to pay back Rs 3.5L

Ghaziabad: The District Consumer Dispute Redressal Commission last week ordered an insurance company to refund Rs 3.5 lakh that was taken from a city resident whose fixed deposit for her minor daughter was converted into an insurance policy without consent years ago. Ritu Garg, the complainant, approached the commission in 2021, alleging that four years ago, an official of AU Small Finance Bank — Rohit Jain — approached her to open a fixed deposit account for her daughter. Garg told the court that she was told the FD would give her 8.5% in returns. Garg opted to go ahead with the FD and deposited two instalments of Rs 1.17 lakh each in 2018 and 2019. Instead of creating an FD, the bank allegedly redirected the funds to Future Generali Insurance Company as premium for a life insurance policy. Garg said she only became aware of this in 2020, when she was informed about the policy by her portfolio manager. The insurance company argued that Garg's claim was false as she had received policy papers. She did not raise any complaints within the 15-day free-look period after being issued the New Saral Anand policy, the company argued. The bank also denied responsibility, saying that its employee – Jain – would not have encouraged an account holder to open a fixed deposit. by Taboola by Taboola Sponsored Links Sponsored Links Promoted Links Promoted Links You May Like Audiologists Furious About United States' New Highest Rated Hearing Device Top Trending News Today Learn More Undo It argued that Garg willingly took the insurance policy. After hearing both sides, the commission -- led by president Praveen Kumar Jain and member RP Singh -- concluded on June 11 that Garg made several attempts in 2020 to have the funds returned. Despite her letters to the bank, stating the money was directed to an insurance policy without her consent, the bank maintained that the interest rate would be comparable to a fixed deposit. The insurance company also told the commission that the premium amount was returned to Garg, but it failed to provide documentary proof. The commission found both the bank and the insurance company guilty of deficiency in services provided to the customer under the Consumer Protection Act. It directed the insurance company to return the entire amount of Rs 3.5 lakh with 6% interest (from the date of the complaint filed) to Garg. It also directed the bank and the insurance company to each pay Rs 5,000 as fine to Garg within 45 days of the judgment.

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