Latest news with #Duralast
Motor 1
27-06-2025
- Automotive
- Motor 1
‘I'm On My 4th Exchange:' AutoZone Worker Says Duralast Brake Pads Come With a Lifetime Warranty. But Here's How to Get It
Not all 'lifetime' warranties are created equal. An AutoZone worker says that the chain offers a lifetime warranty on Duralast brake pads that is the real deal. In a viral video with more than 420,000 views, content creator and AutoZone worker Andy ( @amorsum ) reveals how to get a lifetime supply of brakes. Get the best news, reviews, columns, and more delivered straight to your inbox, daily. back Sign up For more information, read our Privacy Policy and Terms of Use . In the video, Andy grabs Duralast brake pads, keys his phone number in the system, and then scans the item. He says the policy applies to all brake pads the auto parts chain sells. Sure enough, it says there's a limited lifetime warranty on the brake pads. 'So anytime you get 'em or they are ready to be replaced again, just come back with the same phone number you gave us the first time, and then you'll get your brake pads for basically for free,' Andy says. What's Included in the Limited Lifetime Warranty? A lifetime warranty usually means that the manufacturer will replace a product at any point in that product's life if it fails due to defects in quality or materials. However, Andy claims the brake pad warranty covers you even if they're just worn out from normal wear and tear. Trending Now 'I Listed It For a Fair Price:' Man Lists Jeep on Facebook. Then a Prospective Buyer Brings a Friend Named 'Tommy Roughknuckles' 'It Saved Me Money:' Woman Goes to Discount Tire for New Tires. Then She Pulls Out Her Costco Card According to AutoZone's fine print about the limited lifetime warranty, Andy is right. You can get your brake pads replaced once they wear out, as long as the damage didn't come from an indirect, special, or consequential source, like a bad part causing another part to fail. Driving the vehicle for off-road, commercial, or marine uses will also void the warranty. But in a Reddit forum , a former AutoZone worker said that, even then, it's unlikely that a clerk would check, and if they do, you can appeal it to a manager. An Unprofitable Policy? Buying brake pads once, then getting them replaced for free for the life of the vehicle, is potentially a money-losing policy for AutoZone. But it gets customers back in the store, where they're more likely to make additional purchases. It also encourages customer loyalty. Then there's the fact that most people have had their longest-owned car for eight years, per Nasdaq . Wear and tear on brakes depends on a lot of factors, such as driving style and the conditions you drive in. But most brake pads last 25,000-50,000 miles, as Motor1 has reported. Assuming someone drives the average of 15,000 miles annually, they'll only replace the brake pads a handful of times throughout the life of their car. If you drive a lot of miles, are hard on your vehicle, or keep it longer than eight years, you'll get more out of that lifetime warranty. Then there's the matter of how many people are actually aware of the lifetime warranty and take the necessary steps to utilize it. One person who commented on Andy's post said they have never used it. 'I always just buy new pads.' Some Tips for Using the Warranty Multiple people shared advice for how to utilize AutoZone's limited lifetime warranty. Some suggested keeping the box and making sure you bring the old pads with you. Another person advised people to buy online for discounts and free delivery. 'Quick Fact: Be sure to bring in old brake pads when applying it to warranty. Or be prepared to pay for the new replacement pads. But you will be able to get money back for replacement set once you return old set of pads you are exchanging under warranty,' a top comment reads. One of the simplest pieces of advice was to simply not take no for an answer. 'Lmao I tried this when I first got a car back in 2017 went back to warranty my brakes they said 'you didn't buy brakes with us they aren't on file,'' wrote one person. 'Bruh I keep my receipts for proof now gimme my warranty.' Motor1 reached out to Andy for comment via TikTok direct message and comment. We'll be sure to update this if he responds. More From Motor1 'At AutoZone and O'Reilly's This Is Like $40:' Man Says You Should Buy Your Motor Oil at Walmart. Then He Shows Why 'Do Not Drive:' Ford Issues a Recall for Super Duty Trucks With Bad Brake Pedals 'The Pedal [Could] Shift Out of Position:' Honda Recalls a Quarter-Million Cars Over Faulty Brake Pedals Why Carbon-Ceramic Brakes Are Expensive. And Why They Might Be Worth It Share this Story Facebook X LinkedIn Flipboard Reddit WhatsApp E-Mail Got a tip for us? Email: tips@ Join the conversation ( )
Motor 1
17-06-2025
- Automotive
- Motor 1
‘I'll Swap These Out:' Veteran Mechanic Performs Routine Job. Then He Issues a Controversial Warning About This Duralast Product
This mechanic says a routine job became a serious irritant after the customer gave him the brake pads they wanted him to put on their car. My Mobile Mechanic (@mymobilemechanic978) responded by posting a controversial warning about Duralast Gold brake pads. 'It's not a good brand at all,' he says. My Mobile Mechanic's TikTok has more than 82,000 views as of this writing. What Does the Mechanic Dislike About Duralast Gold Brake Pads? Having good brake pads is essential for safe driving. When brake pads are worn down, the risk of getting into an accident increases. This is why it's important to regularly replace your brake pads. My Mobile Mechanic's customer was having issues with her brakes, so she bought Duralast Gold brake pads. She then called a mechanic to come to her residence to replace the pads. Once she handed them over, the mechanic was displeased by her selection. The mechanic begins, 'For future reference, try to stay away from this brand. It's not a good brand at all. They don't last.' He elaborates that these brake pads squeak and chew up the rotors, and he overall believes the Duralast Gold brake pads are 'garbage.' Despite his disapproval of the brake pads, the mechanic replaces the pads. He pops off the tire and swaps out the brake pads. In conclusion, the mechanic offers a tip to the customer and viewers to stay away from Duralast Gold brake pads. 'I'm sorry, but these are the worst pads,' he posts. Is This Controversial Warning Valid or Just Personal Preference? Many commenters disagreed with the mechanic's warning against Duralast. 'Bro he's the first mechanic I've ever heard say that,' one TikToker commenter wrote. 'Use those pads all the time with no issues,' a second shared. 'Duralast gold is better than most must be you and personal preference,' another added. Browsing online, many forums and Reddit posts speak highly of Duralast brake pads as well. The mechanic's warning becomes less convincing after digging a little deeper into the product reviews. Brake pads will make this squeaky noise whenever they are worn down, which all brake pads inevitably become. Chewed-up rotors occur when metal-on-metal contact takes place when the brake pads are worn down and can no longer support braking. The damage will be shown as grooves on the rotors' surface, and the loud noise created notifies it's time for the brake pads to be replaced . More on Brakes Why Carbon-Ceramic Brakes Are Expensive. And Why They Might Be Worth It Brake Dust Is a Problem. Brembo Has a Solution So, for the mechanic to mention that Duralast Gold brake pads do this is valid. Having said that, most brake pads will have this happen once they are worn down. It appears to be a personal preference to avoid Duralast; however, the mechanic did not specify another alternative product to use. It brings up the question: Was this video made just to get views and engagement? This content creator has over 157,000 TikTok followers and could have made this post to make viewers react. Making a controversial disapproval of a popular brand's product created discourse in the comments section, so if it was a play for engagement, it worked. When to Change Your Brake Pads? Being on top of brake maintenance and upkeep is a priority for any driver. Kelley Blue Book reports brake pads typically last 25,000-50,000 miles, depending on where you drive, your driving style, and other factors. Any sign of worn-down brake pads needs to be addressed immediately. Here are a few signs that your brake pads may need to be replaced. Grinding or squeaking sound Vibration in the brake pedal when braking Visible wear showing less than ¼ of an inch on brake pads First, if you notice your car making a squeaking noise while driving in dry conditions, it's definitely time to replace them. This noise is created by the wear indicator on the brakes. This indicator is designed to grind against the rotor when the brake pads start to wear out, leading to the noise. This noise doesn't magically go away unless you replace the brake pads. Second, if you feel any vibration or soft sponge feeling in the brake pedal when braking, this vibration or sponge feeling indicates uneven, worn-down pads or warped rotors. Feeling this vibration should not be ignored, as stopping the car will only get more difficult with time. Ignoring this increases the risk of accidents as braking is compromised. Lastly, you can do a visual inspection of the brake pads. Once the tire is popped off, you'll want to look to see if the brake pads are less than ¼ of an inch thick. If the pads are less than ¼ of an inch, it's time to get them replaced. Changing your brake pads can be done at home and can significantly save money. Brake pads typically cost around $40-50 at the store, while the mechanic's tab will be higher. According to AAA , on average, it costs $100-$300 per axle to replace the brake pads in a vehicle. Replacing both the front and rear brake pads would be $200-$600. 'Brake pads are one of the first things to learn how to do on a car,' one Reddit commenter shared. Changing your own brake pads is considered one of the easiest DIY projects a home mechanic can do. It's a straightforward process that can be done in under an hour. Consider watching some YouTube videos or asking a car buddy to guide you through the process. This move can save hundreds of dollars. Motor1 has contacted @mymobilemechanic978 via TikTok direct message. Additionally, Motor1 has contacted AutoZone, the owner of Duralast, via email. We'll update this article if we hear back from either. Now Trending Toyota Salesman Finds Thousands of Dollars of 'Missing' Keys. Now He's Exposing Dealerships for Failing to Give Buyers the Spare 'Yeah, It's Totaled:' Woman Sees Small Crack on Tesla Roof. Then She Sees What It Looks Like From the Inside Get the best news, reviews, columns, and more delivered straight to your inbox, daily. back Sign up For more information, read our Privacy Policy and Terms of Use . Share this Story Facebook X LinkedIn Flipboard Reddit WhatsApp E-Mail Got a tip for us? Email: tips@ Join the conversation ( )
