Latest news with #ETHospitalityWorld
Time of India
2 days ago
- Business
- Time of India
The LaLiT Suri Hospitality Group Launches Innovative Loyalty Program to Foster Meaningful Connections, ETHospitalityWorld
The LaLiT Suri Hospitality Group announced the launch of its new loyalty initiative – The LaLiT Loyalty Program. 'At The LaLiT, we believe hospitality is not just about service - it's about building meaningful relationships. The LaLiT Loyalty Program is our way of showing gratitude to our guests and building a deeper, more meaningful connection with them. It's a celebration of trust, shared values and mutual expectations.' said Jyotsna Suri, chairperson & managing director, The LaLiT Suri Hospitality Group. The LaLiT Loyalty Program features four distinctive tiers - Blue, Silver, Gold and Platinum offering members a flexible ecosystem to earn, redeem or donate points. Inspired by global best practices, the program allows members to accumulate points for spends across The LaLiT's participating Hotels, Palaces, and Resorts. From indulgent stays and signature dining at award-winning restaurants like Baluchi and OKO, to rejuvenating rituals at Spiceology, members earn points across their journey with ease. Enrolment is free and seamless, enabling guests to start earning rewards immediately, said a release. Advt The LaLiT Loyalty goes beyond traditional loyalty offerings. It introduces a purpose-driven dimension, empowering members to make a real impact. Through a meaningful partnership with Points for Good , members can donate their points to support over 18 NGOs and 40 verified causes ranging from child education, tree plantation and skill-building for marginalised communities to LGBTQIA+ empowerment and environmental sustainability. This initiative reinforces The LaLiT's long-standing commitment to inclusion, equity, and conscious hospitality and nurtures emotional loyalty by inviting guests to become co-creators of positive change, it added. By , ETHospitalityWorld Join the community of 2M+ industry professionals. Subscribe to Newsletter to get latest insights & analysis in your inbox. All about ETHospitalityWorld industry right on your smartphone! Download the ETHospitalityWorld App and get the Realtime updates and Save your favourite articles.
Time of India
6 days ago
- Health
- Time of India
FSSAI Advocates for Swift Action Against Food Adulteration in Rajasthan, ETHospitalityWorld
'Samples of commonly consumed food items such as ghee, milk, paneer, and spices should be collected regularly, and the related cases must be disposed of promptly,' said the chief executive officer (CEO) of the Food Safety and Standards Authority of India (FSSAI), G Kamala Vardhana Rao, while addressing state food safety officials during a State review meeting held in Jaipur, Rajasthan. He stressed the need for speeding up the process of the establishment of Food Safety Laboratory at Bikaner and assured FSSAI's support. Further, the CEO appreciated the proactive efforts of the Rajasthan government in promoting food safety and combating food adulteration. He also directed officials to ensure continuous monitoring to strengthen enforcement while emphasising the need for prompt disposal of pending food adulteration cases. Advt Advt During the review, Rao assessed efforts being undertaken under the Food Safety and Standards (FSS) Act, 2006 to prevent adulteration, including pending legal cases, manpower deployment, and other critical importance of concluding adjudication within 90 days of the first hearing of the case, as mandated by the FSS Act 2006 was also discussed in the meeting. The meeting was attended by Additional District Magistrates of various districts who are responsible and appointed as adjudication officers for handling food adulteration related CEO took stock of the vacant Food Safety Officer (FSO) positions in the state and advised that these be filled at the Food Safety Commissioner of Rajasthan, H. Guite, presented a detailed overview of food safety operations and upcoming food safety campaigns, particularly during the festive season and shared progress executive director of Regulatory Compliance Division, Satyen Kumar Panda and director, Rakesh Kumar, also addressed the meeting and shared strategic guidance for effective enforcement of the FSS Act 2006. The meeting was attended by Chief Medical and Health Officers, all Food Safety Officers who attended online and offline from various districts, along with other senior meeting concluded with a unified resolve by both central and state authorities to strengthen collaboration, enhance regulatory enforcement and food safety compliance throughout the state. By , ETHospitalityWorld Join the community of 2M+ industry professionals. Subscribe to Newsletter to get latest insights & analysis in your inbox. All about ETHospitalityWorld industry right on your smartphone! Download the ETHospitalityWorld App and get the Realtime updates and Save your favourite articles.
Time of India
02-07-2025
- Business
- Time of India
Navigating the DPDP Act: Essential Compliance Strategies for Hotels, ET HospitalityWorld
The Digital Personal Data Protection Act, 2020 (DPDP Act) constitutes a pivotal shift in India's privacy landscape, by establishing a comprehensive legal framework for the protection of personal data in the modern global digital economy. The DPDP Act establishes a rights-based framework designed to balance user privacy rights with the legitimate interests of data processing by organisations and government. Advt Advt Join the community of 2M+ industry professionals. Subscribe to Newsletter to get latest insights & analysis in your inbox. All about ETHospitalityWorld industry right on your smartphone! Download the ETHospitalityWorld App and get the Realtime updates and Save your favourite articles. Within the DPDP Act are a structured set of obligations on organizations that process 'personal data' – known as Data Fiduciaries – to ensure processing is done lawfully, securely, and transparently with due regard for the rights of individuals. The definition of personal data includes any data that relates to an identifiable individual - from sensitive financial details like credit card numbers to seemingly minor information like hotel guest preferences, such as whether one prefers a smoking its heart, the DPDP Act empowers individuals with greater control over their personal data. Specifically, the DPDP Act includes a focus on consent to process personal data and creates personal rights for individuals, similar to the EU GDPR and other international privacy laws. The DPDP Act seeks to reframe the individuals from passive subject of data collection to active participants in the construction of their own digital identity. It elevates the one-time checkbox into dynamic and revokable dialogue between individuals and the organisations handling their data. However, to implement this vision, hotels will need to radically change the way they organize and handle personal to meet these obligations can lead to significant penalties - up to ₹250 crores for inadequate security measures that result in data breaches. Other fines include ₹200 crores for unreported breaches involving children's data, ₹150 crores for lapses by significant data fiduciaries, and ₹50 crores for general with the DPDP Act not only fulfils a legal obligation but also builds public trust. Mature privacy programs enhance a hotel's reputation and reduce the risk of data breaches and can therefore serve as a competitive edge in B2C also worth noting that most Directors and Officers insurance policies in India exclude cyber risks. Similarly, many cyber insurance policies do not cover liabilities arising from contractual obligations related to data handling. As a result, organizations must carefully negotiate and define data-related responsibilities in contracts to avoid unexpected exposure. However, even with contracts in place, the DPDP Act makes it clear that Data Fiduciaries remain legally responsible for compliance, regardless of any contractual full enforcement of the DPDP Act rapidly approaching, this is an opportunity for businesses to proactively strengthen their privacy infrastructure. To be effective and sustainable, this must go beyond policy documents and be structured as a long-term strategic uplift what issues should hotels tackle first?Firstly, hotels must understand the scale of the risk. They should begin their privacy uplift process by 'data mapping' - identifying what personal data they hold, and which systems are involved in handling that data. This should result in a register of key data assets and data processing activities. This documentation must be kept up to date as data handling processes this new insight into their data holdings, hotels should minimise the data they hold. Many hotels hold far more personal data than they require for compliance or business operations – this increases risk and storage costs but adds no business value. Identifying the legal obligations to retain different data types in a retention schedule, and then applying that schedule to your data holdings, can help identify over-retained personal data. The over-retained data can then be securely disposed of. Ultimately, you cannot mishandle or lose data you do not hold – thus minimising your risk and compliance great insight into smaller data holdings, it will be easier to perform a gap assessment against the requirements of the DPDP Act. This, in turn, will enable the development of a comprehensive and robust data governance framework that sets out how personal data is to be handled throughout the 'data lifecycle' – from the point that the personal data is collected, to how it is stored, used and disclosed, and ultimately archived or disposed framework should include not only top-level policy objectives that align with the DPDP Act and other relevant privacy laws (for example, store personal data securely) but standards, procedures, and tools to enable those policy objectives (such as a security standard, specified encryption methods and access controls, secure storage locations). That is, the policy objectives must be implemented in the operations of the business – in how data is actually managed, and how systems are and implementing this framework is unlikely to be a short-term process – larger and more complex hotels may require 2-3 years to complete their uplift processes. However, there will likely be 'low hanging fruit' that can be addressed through short term projects to immediately reduce Indian hotels, good privacy practice is no longer a 'nice to have' subject, it is a compliance priority. Rising customer expectations and evolving cyber threats make robust data handling essential. In a world where trust is everything, doing the right thing with personal data isn't just smart, it's essential. To stay protected, hotels must clearly define data responsibilities in authors, Sujjain Talwar is co-founding partner and Pallavi Agarwal is an associate at Economic Laws Practice Tim de Sousa is the managing director at FTI Consulting . The views expressed in this article are those of the authors and do not necessarily represent those of ET HospitalityWorld
Time of India
28-06-2025
- Business
- Time of India
Toscano Launches New Italian Restaurant in Andheri, Mumbai, Hospitality News, ET HospitalityWorld
Bengaluru based Italian restaurant chain Toscano, now brings this signature Italian flair to Andheri. Following the success of its first outlet in Navi Mumbai, Toscano continues its journey into the city with a new address at Veera Desai Industrial Estate in Andheri. A collaboration between chefs Jean Michel Jasserand and Goutham Balasubramanian, with a shared mission to bring the true taste of Italy to India. Toscano has grown this vision successfully by making a mark across top cities like Bengaluru, Chennai, Pune, Hyderabad, Delhi, Navi Mumbai, and now Andheri. Traditional recipes using premium ingredients keep the essence of the brand alive to bring finest Italian flavours to your table. Advt Talking about this next step in expansion, Balasubramanian said, 'Mumbai was always on our mind, and the love we received from our Navi Mumbai outlet has only motivated us to keep growing. The consistent quality of our food and ingredients makes it a favourite among our guests. We're honoured to be part of Andheri's culinary landscape and invite everyone to experience why Toscano has become a name loved by Italian food enthusiasts across India.'The outlet has an inviting ambience with an alfresco seating too. The rich burgundy here complements with lush greenery added within to create cozy comfort, said a release. By , ETHospitalityWorld Join the community of 2M+ industry professionals. Subscribe to Newsletter to get latest insights & analysis in your inbox. All about ETHospitalityWorld industry right on your smartphone! Download the ETHospitalityWorld App and get the Realtime updates and Save your favourite articles.
Time of India
18-06-2025
- Business
- Time of India
Atmosphere Living Plans Expansion into Branded Serviced Residences, Says CEO Sandeep Ahuja, ET HospitalityWorld
Advt Advt By , ETHospitalityWorld Join the community of 2M+ industry professionals. Subscribe to Newsletter to get latest insights & analysis in your inbox. All about ETHospitalityWorld industry right on your smartphone! Download the ETHospitalityWorld App and get the Realtime updates and Save your favourite articles. 'We have already signed about 2,000 keys of serviced residences, serviced apartments and hotels which will be delivered over a period of three years,' said Sandeep Ahuja , global CEO of Atmosphere Living , a fairly new vertical of Atmosphere Core , a hardcore luxury hospitality company which operates ultra luxury resorts in Maldives, Sri Lanka and Living earlier this month had announced the partnership for a one million square feet premium residential and retail project with Manodev Realty across Dubai. Apart from that the company has projects signed for serviced apartments in key urban centres in India like Gurugram, Mumbai and Bengaluru; and a combination of branded serviced residences and hotels proposed in key leisure destinations in the country like Rishikesh, Puri, Mussoorie and Mashobra.'It's a western concept and a new asset class altogether in India. The market is just about to take off as affluent Indians are looking at a differentiator in traditional real estate investments,' Ahuja added that being a luxury hospitality player all along, the company thought of leveraging that positioning and creating a differentiated product in the residential real estate of branded residences with five-star services for the felt that affluent Indians were looking beyond just design and furniture and fixtures when they decide to invest in their first or second home, and service experience with a brand promise was something they are serious about.'We feel hospitality will become a very important part of the offering to that set of customers. That's why we call ourselves hospitality-backed real estate,' he said that they would be investing themselves as well as partnering with real estate developers in projects to manage hospitality places like Rishikesh, Mashobra, Puri and Mussoorie, the company would be investing in greenfield projects, while in other locations they would be partnering with real estate developers, he a buyer perspective, Ahuja said that there would be two models available—one was the sale and lease back model, where investors do not occupy the property and instead get a share of revenue from the rental and the other for self-consumption where the company would provide five-star hospitality said that most of the company's own projects were currently in different stages of design and project the concept was new, Ahuja said that it presented a lot of opportunities for affluent investors to be part of fractional ownership of hotels and large hospitality projects.'We are creating a new asset class and democratising the ownership of hotels. Instead of somebody who has a lot of money and owns the entire hotel, we are offering it to individuals who can afford to buy one unit out of say 200 units,' he asked about the returns for investors in such projects, Ahuja said that buyers could expect seven to eight percent return in the initial years and it could further climb up to 10 percent as asset evolves.'The base remains the same and over time it increases as the rental values and hospitality values increase. So, the buyers' returns keep increasing year on year. But in the base value, one can look at around 7-8 percent returns to start with,' he said that in Rishikesh, Mashobra, Mussoorie, which were high ARR markets as far as hospitality is concerned and therefore investors could expect higher returns on their investments from the very beginning of said that most of their projects were mix-use with components of a hotel and residential real estate, which would help them monetise the latter upfront to fund the hotel development at least asked about capital available and earmarked for the proposed projects, Ahuja said that the company had committed Rs 500 crores already and would look at raising more money as they sign up more projects.
