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Elation Survey Finds Nearly 40% of Primary Care Physicians Use AI-powered Tools for Daily Clinical Documentation
Elation Survey Finds Nearly 40% of Primary Care Physicians Use AI-powered Tools for Daily Clinical Documentation

Business Wire

time7 days ago

  • Health
  • Business Wire

Elation Survey Finds Nearly 40% of Primary Care Physicians Use AI-powered Tools for Daily Clinical Documentation

SAN FRANCISCO--(BUSINESS WIRE)-- Elation Health, the clinical-first technology company powering innovation in primary care, today announced the results of its latest AI in Primary Care survey of 291 primary care physicians, focused on the current sentiments, adoption patterns, critical concerns (defects), key behavioral insights (learnings), and explicit user desires (requests) regarding the integration of Artificial Intelligence (AI) in primary care workflows. The analysis reveals 39.3% use AI-powered tools daily, specifically for clinical documentation. The survey also revealed that clinicians have a clear hierarchy of needs when it comes to AI, with fundamental performance factors at the top of that hierarchy. With 59% of respondents in agreement, accuracy and reliability ranked as the most important factor when evaluating AI tools. Seamless workflow integration and ease of use followed at 22%, while efficiency and time savings (ROI) came in at 13%, and cost affordability at 6% (see Table 1). Table 1: Most Important Factors in Choosing an AI Tool 'Our survey confirms what we already suspected: clinicians are cautiously optimistic about AI's potential, but they're looking for thoughtful, trustworthy, affordable solutions that truly fit the realities of primary care,' said Sara Pastoor, MD, MHA, FAAFP, and director of primary care advancement for Elation Health. 'At Elation, we're applying AI in ways that are context-aware, and fit naturally into clinical and operational workflows to enable high-quality care hand in hand with long-term financial success.' While the survey also affirmed the general attitude towards AI in clinical settings is predominantly positive, a notable segment remains neutral or skeptical. Although a combined 59% of respondents rate their sentiment as "Positive" or "Very Positive," 24% of respondents were 'Neutral' in their sentiments about AI. This sizable group appears to be open to AI advancements but may be likely waiting for clear evidence of its value, reliability, and ease of use before fully embracing it. These findings reinforce how Elation approaches research and development with Elation's Innovation Labs that leverage a dynamic, interactive product development and testing framework to allow it to work shoulder-to-shoulder with clinicians and staff through design cycles, usability testing, and continuous in-product feedback. This ensures Elation is developing AI in ways that clinicians trust and find valuable. Elation Health's clinical-first approach to AI is distinguished by continuous, hands-on collaboration with primary care clinicians throughout the Elation Labs development process. Every new AI capability is shaped directly by clinician feedback, gathered through design cycles, usability testing, and ongoing in-product input. Elation's iterative, transparent partnership with customers ensures that its AI features are clinically relevant, trustworthy, and seamlessly integrated into daily workflows, empowering clinicians while keeping the focus firmly on patient care. The survey was conducted with 291 independent primary care clinicians who are current Elation Health customers. For more on the results from Elation's State of AI in Primary Care Clinical Practice survey, visit here. To join Elation's product developers for a live, interactive webinar to explore how ethical, clinician-designed AI embedded within the EHR is transforming primary care by reducing burnout, improving care quality, and empowering both clinicians and patients: register here. About Elation Elation Health is the clinical-first AI platform for primary care success. Trusted by over 36,000 clinicians and 20 million patients, Elation's EHR and billing solutions combine proven clinical workflows with responsible, predictive AI - purpose built for primary care. The company's clinical-first approach puts physicians at the center, delivering trusted, transparent innovation that saves time and sustains meaningful patient relationships. Elation Health is recognized as Best in KLAS for its commitment to excellence in primary care technology. Learn more at and on LinkedIn.

Bridge joins the Elation Health Partner Hub to Elevate Patient Engagement for Elation EHR Users
Bridge joins the Elation Health Partner Hub to Elevate Patient Engagement for Elation EHR Users

Yahoo

time19-06-2025

  • Business
  • Yahoo

Bridge joins the Elation Health Partner Hub to Elevate Patient Engagement for Elation EHR Users

The award-winning BridgeInteract patient engagement platform gives Elation customers a turnkey suite of self-service tools that reduce administrative overhead and deepen patient relationships. DALLAS, June 19, 2025 /PRNewswire/ -- Bridge, a leader in white-labeled patient engagement technology, today announced a new partnership with Elation Health, the clinical–first Electronic Health Record (EHR) platform trusted by more than 30,000 primary-care providers. The BridgeInteract Patient Engagement Platform is now a member of the Elation Partner Hub, Elation's partner marketplace. The collaboration embeds BridgeInteract's robust patient engagement capabilities directly into Elation, empowering practices to streamline intake, scheduling, messaging, and medical records access—all from a single, fully integrated experience. BridgeInteract is already in use across various Elation EHR customers who were seeking a highly customizable and robust patient engagement solution. This platform integration gives Elation's EHR users tools to boost efficiency and patient care. Mobile-ready self-service features let patients actively participate in routine care management, saving staff time. With a single operational workflow and real-time, bi-directional data flow, BridgeInteract eliminates manual entry and reduces errors. This all-in-one, customer-branded solution easily integrates into the Elation platform, streamlining operations and strengthening patient relationships. Mobile-ready: Mobile-friendly self-service tools make it simple for patients to book visits, complete forms, and communicate with their care team on their schedule One workflow, zero double-entry: Data moves bi-directionally between BridgeInteract and Elation in real time, eliminating manual work and data entry errors Built with open APIs: Elation's modern, developer-friendly API gives BridgeInteract deep, native access to the EHR, enabling immediate, rapid integration and a clear, scalable path for future enhancements without costly custom work All-in-one simplicity: Practices avoid a patchwork of piecemealed solutions; BridgeInteract delivers everything in a single, customer-branded solution that integrates seamlessly inside the Elation workflow Customizable for unique care models: Bridge's modular architecture adapts to advanced primary care, employer health, and other specialized service lines, delivering workflows tailored to each organization's exact needs "We're thrilled to partner with Elation Health, whose clinical-first philosophy mirrors our commitment to intuitive design and measurable outcomes," added John Deutsch, CEO of Bridge. "Together we're delivering a proven, scalable solution that improves care continuity and drives practice growth." About Bridge Bridge, makers of the BridgeInteract® platform, has been transforming patient engagement since 2014 with scalable, ONC-certified solutions that can be white-labeled for any healthcare brand. The platform's mobile-ready and modular architecture lets organizations quickly deploy intake, scheduling, secure messaging, medical records access, and online bill pay—seamlessly integrated with the EHR and practice management system. Learn more at or in the Elation Partner Hub. About Elation Health Elation Health is the technology platform for primary care success. Supporting 36,000 clinicians caring for more than 18 million Americans, Elation Health's AI-powered EHR and billing solutions are designed for delivering high-value personalized care. The company's focus on clinician experience makes the platform the most-trusted and highest-rated in its segment across various settings, through innovative collaboration, workflow, and AI implementation, all tailored to primary care. Learn more at LinkedIn, and X. Media Contact: Chad Van AlstinChad@ View original content to download multimedia: SOURCE Bridge

Elation Health Announces 12 Language Expansion for AI Note Assist
Elation Health Announces 12 Language Expansion for AI Note Assist

Business Wire

time04-06-2025

  • Business
  • Business Wire

Elation Health Announces 12 Language Expansion for AI Note Assist

SAN FRANCISCO--(BUSINESS WIRE)-- Elation Health, the clinical-first technology company powering innovation in primary care, today announced a significant expansion of its AI-powered Note Assist product to now support 12 additional languages. With today's update, clinicians can conduct patient visits in Chinese (Mandarin and Cantonese), German, French, Japanese, Korean, Russian, Portuguese, Tagalog, Hindi, Vietnamese, and Arabic, in addition to existing English and Spanish support. Recognizing that conversations in clinical settings often shift between languages, Note Assist is designed to dynamically detect and adapt to multilingual dialogue. Whether switching between English and another supported language, or weaving between both in a single exchange, it ensures clinicians can engage seamlessly with patients and families. This fluid communication supports the creation of accurate English-language clinical notes, enhancing clarity in medical records and promoting consistent workflows. Research shows that when patients and physicians speak the same language there is 'improved quality of care, including improved control of chronic medical conditions, greater health education received, and improved adherence to medications.' "AI is helping us to do incredible things for the primary care community — not just reducing administration burden, but setting a higher bar for what clinicians should ask from their EHR technology partners," said Phill Tornroth, VP of Engineering at Elation Health. "Primary care is powerful because of the physician-patient relationship, and being able to communicate in a patient's own language is a major part of that. Supporting live transcription across more languages is huge for our clinicians and their patients.' Elation's Note Assist is a deeply integrated EHR feature that goes beyond standard AI scribe tools to work as a member of the clinical team in primary care practices. The scribe feature uses patient chart context such as medical history and clinician-defined templates to produce precise, comprehensive notes. Elation is committed to thoughtfully embedding AI capabilities throughout the clinical workflow to reduce administrative tasks and support clinicians in delivering valuable primary care to their communities. In April, Elation announced partnering with Seoul Medical Group, the nation's largest Korean-American-focused Independent Practice Association serving more than 100,000 patients. And last summer, Astrana Health teamed with Elation to support their community of one million Americans in value-based care arrangements. The new language capabilities are available to all Note Assist users today at no extra charge. For more information on Elation's global language expansion, visit here. About Elation Elation Health is the technology platform for primary care success. Supporting 36,000 clinicians caring for more than 20 million Americans, Elation Health's AI-powered EHR and billing solutions are designed for delivering high-value personalized care. The company's focus on clinician experience makes the platform the most-trusted and highest-rated in its segment across various settings, through innovative collaboration, workflow and AI implementation all tailored to primary care. Elation Health is recognized as Best in KLAS for its commitment to excellence in primary care technology. Learn more at and on LinkedIn.

Elation Health and Seoul Medical Group Partner to Provide Enhanced Technology and Services for Nationwide Primary Care Network
Elation Health and Seoul Medical Group Partner to Provide Enhanced Technology and Services for Nationwide Primary Care Network

Business Wire

time24-04-2025

  • Business
  • Business Wire

Elation Health and Seoul Medical Group Partner to Provide Enhanced Technology and Services for Nationwide Primary Care Network

SAN FRANCISCO--(BUSINESS WIRE)-- Elation Health, the clinical-first technology company powering innovation in primary care, today announced a partnership with Seoul Medical Group Health, Inc. (SMG), the nation's largest Korean-American-focused Independent Practice Association (IPA) serving more than 100,000 patients through a robust network of over 5,000 primary care physicians and specialists across seven U.S. markets. Through this partnership, SMG's affiliated primary care practices will gain access to a customized electronic health record (EHR) platform from Elation Health, designed to enhance care delivery, improve care coordination, and support clinical integration to drive better outcomes. Participating practices will benefit from: (1) seamless digital integration with SMG and its broader provider network, (2) a tailored onboarding experience, and ongoing personalized support, (3) competitive pricing for Elation's EHR platform, and (4) custom workflows aligned with SMG's value-based care models. The partnership will enable clinicians to deliver and coordinate care more efficiently while streamlining the management of their attributed SMG patient panel. This includes SMG tailored templates, custom workflows and automated submission of SMG-required reporting to ensure physicians can deliver and get credit for their high quality care to seniors across the country. 'Elation and SMG share a deep commitment to supporting independent physician practices and sustaining the future of primary care,' said Kyna Fong, co-founder and CEO of Elation Health. 'Bringing SMG and Elation resources together to deliver value-based care will enhance the experience and sustainability of small practice primary care, and we couldn't be more thrilled for our future together.' 'Elationʼs award-winning EHR -- loved by primary care clinicians -- paired with its integrated analytics and care management capabilities offers unparalleled support for whole-person care,' said Myong Lee, CEO of Advanced Medical Management, Inc, on behalf of SMG. 'As we pursue the quadruple aim in healthcare together -- improved care, better outcomes, lower costs, and an improved patient experience -- we're excited to collaborate with Elation to expand access to cutting-edge tools that empower clinicians in the delivery of high-quality, high value healthcare for everybody.' To learn more about the new Elation and SMG Primary Care Network, read more here. About Seoul Medical Group (SMG) Seoul Medical Group (SMG) is a national network of independent community physicians who share a vision of improving the health and well-being of Asian American patients. Their network of Primary Care Physicians and Specialist Providers promote patient wellness while coordinating comprehensive care. Founded in 1993, Seoul Medical Group is one of the country's leading physician-run IPAs with 4,800 primary care and specialist physicians dedicated to helping patients with both clinical and non-clinical healthcare services. Visit to learn more. About Elation Health Elation Health is the award-winning, Best in KLAS technology platform for primary care success. Supporting 36,000 clinicians caring for more than 20 million Americans, Elation Health's AI-powered EHR and billing solution are designed for delivering high-value personalized care. The company's focus on clinician experience makes the platform the most-trusted and highest-rated in its segment across various settings, through innovative collaboration, workflow and AI implementation all tailored to primary care. Learn more at LinkedIn, and X.

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