Latest news with #EmotionalIntelligence
Zawya
3 days ago
- Business
- Zawya
Shaza Hotels strengthens leadership excellence with emotional intelligence workshop for corporate team
Dubai, UAE – In line with its ongoing commitment to fostering people-centric leadership and enhancing organisational excellence, Shaza Hotels recently conducted a dedicated learning and development session for its corporate leadership team on 'Emotional Intelligence (EQ) for Hospitality Leaders.' The workshop, held earlier this month in Dubai reflects Shaza's recognition of the evolving demands placed on leaders in today's hospitality landscape. With a firm belief that effective leadership begins with self-awareness, empathy, and purpose, Shaza Hotels continuously invests in equipping its teams with the tools needed to lead with clarity, authenticity, and resilience. Facilitated by industry experts from DeANTS – Your Outsourced Learning & Development Department, the programme offered practical, real-world insights into the application of emotional intelligence within the hospitality sector. Covering a broad spectrum of leadership competencies, the session guided participants through topics including understanding individual brain talent profiles, leveraging emotional literacy for self-regulation, and aligning noble KPIs with personal values to ensure a purpose-driven leadership approach. The highly interactive session was designed to help leaders enhance their ability to connect with their teams, navigate change with confidence, and make thoughtful decisions that positively impact both people and performance. These qualities are deeply aligned with Shaza's organisational values, which prioritise the human essence of leadership in creating meaningful guest and colleague experiences. Through exercises focused on emotional resilience, communication, and alignment with personal strengths, Shaza's leadership team gained renewed perspective on how to lead with intention while remaining adaptable to the fast-evolving hospitality environment. The session further reinforceed Shaza Hotels' commitment to continuous learning and leadership development as key drivers of business excellence. The brand extended its sincere thanks to DeANTS and esteemed coach Tripat Mehrotra for delivering an impactful and thought-provoking programme that resonates with Shaza's values of authenticity, connection, and purposeful leadership. About Shaza Hotels Shaza Hotels is a luxury hotel management company renowned for delivering authentic Arabian hospitality. Drawing inspiration from the rich traditions and cultures along the historic Silk Route offering an unparalleled experience defined by exquisite Middle Eastern décor, tranquil ambiances and impeccable service, crafted for the most discerning travelers. With an impressive portfolio of iconic properties, including Shaza Doha in Qatar, The flagship Mysk Al Mouj in Muscat, Mysk Al Balad in Madinah and Mysk Al Fateh, Bahrain. Shaza continues its rapid expansion. Its upcoming openings this year in KSA, UAE and Orlando will further reinforce the brand's position as a leader in luxury hospitality. As a proud member of the Global Hotel Alliance (GHA), Shaza Hotels provides guests with access to an extensive portfolio of upscale and signature hotels worldwide. For more information, please visit About Global Hotel Alliance (GHA) & Discovery Loyalty Program Global Hotel Alliance (GHA) is the world's largest alliance of independent hotel brands with 45 brands and 850 hotels in 100 countries. Its award-winning loyalty programme — GHA DISCOVERY — provides 30 million members recognition, D$ rewards and exclusive experiences across its hotels and partners, both with and without a stay. GHA DISCOVERY generated US$2.7billion in revenue and 11 million room nights in 2024. Through membership in GHA, brands expand their global reach, drive incremental revenue and reduce dependence on third-party channels, all while maintaining management independence and individual positioning. For more information, visit or For further information please visit: Shaza Hotels Website: Follow us on: Facebook: Twitter: @ShazaHotels @MyskHotels Instagram: @ShazaHotels @MyskbyShaza LinkedIn: #ShazaHotels #IamShaza #MyMysk For media please contact: Hina Bakht Managing Director EVOPS Marketing & PR
Al Bawaba
3 days ago
- Business
- Al Bawaba
Shaza Hotels Strengthens Leadership Excellence with Emotional Intelligence Workshop for Corporate Team
In line with its ongoing commitment to fostering people-centric leadership and enhancing organisational excellence, Shaza Hotels recently conducted a dedicated learning and development session for its corporate leadership team on 'Emotional Intelligence (EQ) for Hospitality Leaders.'The workshop, held earlier this month in Dubai reflects Shaza's recognition of the evolving demands placed on leaders in today's hospitality landscape. With a firm belief that effective leadership begins with self-awareness, empathy, and purpose, Shaza Hotels continuously invests in equipping its teams with the tools needed to lead with clarity, authenticity, and by industry experts from DeANTS – Your Outsourced Learning & Development Department, the programme offered practical, real-world insights into the application of emotional intelligence within the hospitality sector. Covering a broad spectrum of leadership competencies, the session guided participants through topics including understanding individual brain talent profiles, leveraging emotional literacy for self-regulation, and aligning noble KPIs with personal values to ensure a purpose-driven leadership highly interactive session was designed to help leaders enhance their ability to connect with their teams, navigate change with confidence, and make thoughtful decisions that positively impact both people and performance. These qualities are deeply aligned with Shaza's organisational values, which prioritise the human essence of leadership in creating meaningful guest and colleague exercises focused on emotional resilience, communication, and alignment with personal strengths, Shaza's leadership team gained renewed perspective on how to lead with intention while remaining adaptable to the fast-evolving hospitality environment. The session further reinforceed Shaza Hotels' commitment to continuous learning and leadership development as key drivers of business excellence. The brand extended its sincere thanks to DeANTS and esteemed coach Tripat Mehrotra for delivering an impactful and thought-provoking programme that resonates with Shaza's values of authenticity, connection, and purposeful leadership.
Forbes
5 days ago
- Business
- Forbes
18 Important Aspects Of EQ Smart New Leaders Will Cultivate
Emotional intelligence is a cornerstone of effective leadership, yet some of its most valuable lessons are only fully understood through real-world experience. For new leaders, navigating team dynamics, handling difficult conversations and staying aware of their own emotional triggers can reveal unexpected blind spots. Leadership missteps in these unfamiliar areas can impact trust, morale and overall team performance. Below, Forbes Coaches Council members share key aspects of EQ that new leaders often end up learning the hard way, and how to get them right sooner. 1. Self-Regulation Under Pressure New leaders often learn too late that self-regulation under pressure is key. A reactive moment, a sharp email or visible frustration can erode trust fast. Emotionally intelligent leadership means pausing before reacting. Your tone sets the team's emotional climate. Responding with composure builds safety, not silence. - Dr. Sunil Kumar, Dr Sunil Kumar Consulting 2. Paying Attention To Emotions Emotionally intelligent leadership requires paying attention to emotions that can drive paralysis in decision-making and indecisive action. Fear and anger are often considered harmful and, therefore, are not managed in ways that lead to productive outcomes. These emotions are natural and can surface when mistakes occur. New leaders should effectively practice techniques to regulate these emotions. - Janet Miller Evans, Entevos LLC 3. Building Team Trust Building trust with—and among—a team is a critical and foundational part of success. How a leader approaches this determines whether communication is open, teams are collaborative and conflicts are identified before they can fester and grow. New leaders may fear being open and transparent with their teams, but only through doing so can they expect and develop transparency in others. - Candice Gottlieb-Clark, Dynamic Team Solutions 4. Avoiding Displays Of Anxiety A leader's emotions are contagious. The lesson: You are not a conduit for passing pressure onto your team; you are a filter who must absorb stress and radiate calm, focused direction. Recognizing that displaying anxiety can diminish motivation underscores the value of demonstrating composure and clarity in leadership. - Lori Huss, Lori Huss Coaching and Consulting Forbes Coaches Council is an invitation-only community for leading business and career coaches. Do I qualify? 5. Relationship Management Relationship management is the glue that holds trusting relationships together. Building and maintaining trust with your team is the top priority. New leaders may fail to realize that work relationships function in much the same way as personal relationships. They need nurturing and ongoing trust-building. How you create connections and continue to manage work relations is key to your success as a leader. - Edward Doherty, One Degree Coaching, LLC 6. Asking For Feedback Leaders, like everyone else, often overestimate their emotional intelligence; we are not as self-aware as we believe. The first step toward becoming truly self-aware is to seek feedback from trusted sources. The next step is to take action based on that feedback to manage oneself and interactions with others. The key lesson is to demonstrate humility by asking for and acting on feedback. - Karen Tracy, Dr. Karen A Tracy, LLC 7. Tone One overlooked aspect of EQ is tone. I've seen new leaders deliver tough feedback with the right words but the wrong energy, leaving the team demoralized instead of motivated. The lesson? It's not just what you say, but how you say it that shapes trust and performance. - Laurie Arron, Arron Coaching LLC 8. Awareness Of Negativity Bias New leaders can often get caught in negativity bias. From an evolutionary perspective, our brains are hardwired to focus on all that could go wrong or all that did go wrong in the past. We perseverate on our past mistakes in an effort to right our future. Without awareness of our negativity bias, we fail to consciously focus on the positive and take stock of all that has gone right. - Brittney Van Matre, Rewild Work Strategies 9. Maintaining Composure New leaders often react impulsively in high-stress moments—snapping in meetings, sending reactive messages or overcorrecting. Only after trust is strained do they realize: Composure earns influence more than control. - Damodar Selvam, Equifax Inc. 10. Social Competence Social competence—and the social awareness that comes with it—is so important. New leaders need to be like sonar, picking up cues of what's needed from their employees. It's important to name the emotion, not let their own emotions get in the way, and demonstrate empathy. Without these steps, leaders lose the trust and support of their team. - Shelley Hammell, Sage Alliance, Inc. 11. Impulse Control Impulse control, or resisting the urge to immediately react when frustrated or caught off guard, is key. That first impulse to vent or demand immediate action is rarely your friend. The pause between trigger and response is where leadership lives. Master the pause and measured response, and people will begin to trust you in a crisis rather than hiding bad news. The best leaders know when to stay calm. - Antonio Garrido, My Daily Leadership 12. Understanding Each Person's Drivers People think, feel and are motivated in different ways. New leaders often learn this the hard way when they make a well-intentioned decision they assume will inspire everyone, only to see some thrive while others disengage or even leave. The lesson? Your No. 1 job is to understand each person's unique drivers by asking—not assuming—and supporting them accordingly. - Kelly Stine, The Leading Light Coach 13. Tolerating Others' Discomfort New leaders often confuse empathy with fixing. Emotional intelligence encompasses the ability to tolerate others' discomfort without rushing to fix it. Emotionally intelligent leadership means holding space when others are frustrated, not rushing to soothe. Practice pausing, validating the emotion and asking, 'What do you need most from me right now?' That's how trust and growth happen. - Mel Cidado, Breakthrough Coaching 14. Reality Testing A surprising EQ blind spot for new leaders is reality testing. Many assume their perspective is the full picture. However, without verifying assumptions or seeking input, they risk making decisions within an echo chamber. The lesson therein is that emotionally intelligent leaders need to stay grounded—they verify, listen and lead with clarity, not ego. - Arthi Rabikrisson, Prerna Advisory 15. Listening Many new leaders fail to recognize that listening may be the most valuable communication skill. As my mother has reminded me many times, we have two ears and one mouth for a reason. When they seek to establish themselves and define their leadership brands, less seasoned leaders often make assumptions that lead to unforced errors they could have avoided by listening instead of talking. - Precious Williams Owodunni, Mountaintop Consulting 16. Clear Communication (Even When It's Uncomfortable) One often-missed aspect of emotional intelligence is recognizing how silence can be misinterpreted. New leaders may avoid addressing conflict or emotions, thinking they're staying neutral—but silence can signal indifference or disapproval. The lesson? Emotionally intelligent leaders communicate clearly, especially when it's uncomfortable. - Yasir Hashmi, The Hashmi Group 17. Emotional Self-Awareness Emotional self-awareness is foundational for new leaders. When they develop it, they get better at understanding the cause of their emotions and the impact they have on their own thoughts and actions and on those around them. This is ongoing work, and it pays dividends to become fully emotionally effective! - Linda Allen-Hardisty, Allen-Hardisty Leadership Group 18. Maintaining Boundaries Boundaries are vital. New leaders often think being available 24/7 proves commitment, but usually, it backfires fast. Without clear emotional and logistical boundaries, they drown in decisions, burn out and blur roles. The lesson? EQ isn't only about empathy—it's knowing where you end and your team begins. Clarity protects energy. And without energy, even the best strategy falls flat. - Alla Adam, Adam Impact Institute
Yahoo
25-06-2025
- Business
- Yahoo
Working with Emotional Intelligence in the Pharmaceutical and Biopharma Industry - 1 Day Online Training Course, June 30, 2025
Enhance your Emotional Intelligence (EI) with this interactive one-day training for the pharmaceuticals and biopharmaceuticals sector. Improve self-awareness, communication, and influence skills. Gain CPD credits and a completion certificate. Boost your workplace success and relationships. Dublin, June 25, 2025 (GLOBE NEWSWIRE) -- The "Working with Emotional Intelligence in the Pharmaceutical and Biopharma Industry Training Course (ONLINE EVENT: June 30, 2025)" has been added to offering. This training course is designed to help participants develop self-awareness and improve their own communication skills within the pharmaceuticals and biopharmaceuticals industry. In today's competitive and challenging workplace, we are not only being assessed on our technical skills, but also on how well we understand and handle ourselves and relate to others - our emotional intelligence. Emotional Intelligence is essential for all the relationships we have - whether with internal colleagues, external bodies such as with obtaining scientific advice, or suppliers - to be maximally effective. This one-day training course addresses our own Emotional Intelligence (EI) and how we can better understand ourselves and interpret others to communicate and influence even more effectively. This course will provide you with the skills to be more self-aware and choose to manage your reactions. It also gives you the skills to assess others' emotions more effectively and deal with them successfully for enhanced performance. The course is a highly interactive combination of theory, activities, exercises, and practical applications working on your real-life scenarios so you can develop your learnings for your benefit. Please note, in order to benefit most from the course, delegates will need to complete two self-assessments and bring their results with them at the beginning of the course. Benefits of attending By the end of this course, you will be able to: Manageand work with people more effectively by understanding and respecting their emotions Understand key emotional intelligence skills Be more adaptable to how others think and what different perspectives they have Practice several styles of influencing models to promote more emotionally effective conversations resulting in successful influence Certifications: CPD: 6 hours for your records Certificate of completion Who Should Attend: This course is for anyone with a professional or personal interest in exploring emotional intelligence in workplace settings, including highly regulated industries such as pharmaceuticals, biotechnology, medical devices, veterinary, legal and other professional industries. Key Topics Covered: Goleman's emotional intelligence model Identifying and understanding the main concepts and the impact on behaviour Working with emotional intelligence - the key competencies Listening techniques for influencing in the pharmaceutical and biopharmaceutical industry Scripting technique persuading A simple structure to enable you to state your needs clearly and concisely without being too aggressive or apologetic Relationship management in the pharmaceutical and biopharmaceutical industry Adapting your communication style to take account of others. Tools such as Stakeholder Agenda Analysis and Social Styles help you to identify which style will be more appropriate for use in a given situation Critical thinking approach Self-management and understanding the psychology of EI How to regulate your internal experience working in the pharmaceutical and biopharmaceutical industry The solution-focused approach Focusing on the solution is focusing on success. The "third" conversation technique to help your objectivity Action planning For more information about this training visit About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. CONTACT: CONTACT: Laura Wood,Senior Press Manager press@ For E.S.T Office Hours Call 1-917-300-0470 For U.S./ CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900Sign in to access your portfolio
Business Wire
17-06-2025
- Business
- Business Wire
Assessments 24x7 Launches AI Coach
RENO, Nev.--(BUSINESS WIRE)-- Assessments 24x7, a SaaS (software-as-a-service) assessment technology leader, announces the launch of Assessments 24x7 Intelligence, a new AI-driven coach that provides authentic assessment insights with real-time, actionable guidance. Unlike conventional AI that uses generic internet-generated data, Assessments 24x7 Intelligence runs on our proprietary platform and is built on real assessment results and expertly curated insights from real people. Share 'Unlike conventional AI that uses generic internet-generated data, Assessments 24x7 Intelligence runs on our proprietary platform and is built on real assessment results and expertly curated insights from real people,' says Brandon Parker, CEO of Assessments 24x7. Combining 25 years of assessment experience and data collection with the latest open AI technology, Assessments 24x7 Intelligence enables users to look at workplace and interpersonal issues from all directions. Because insights come from real data and real people, AI responses complement and enhance DISC, Motivators, and Emotional Intelligence reports and other Assessments 24x7 tools. 'Assessments 24x7 Intelligence isn't meant to replace the knowledge and expertise of our customers but to enhance their ability to apply and implement results,' Parker says. 'If someone is stuck on a problem or issue, our AI quickly delivers new perspectives, ideas, and approaches to consider.' Designed for human resources and talent leaders, executives and other business professionals, coaches and consultants, and anyone working with behavioral assessments, the AI assistant improves decision-making for hiring, coaching, leadership development, team synergy, conflict resolution, and more. 'Users can ask free-form questions or choose from a library of hundreds of common workplace, family, and relationship questions,' Parker says. 'There are infinite ways to refine queries through AI's dynamic, evolving technology.' Assessments 24x7 Intelligence is free for Assessments 24x7 customers, with no additional fees or monthly limits. Learn more about Assessments 24x7 Intelligence at Global Assessment Technologies LLC dba Assessments 24x7 is the global leader in SaaS (software-as-a-service) assessment technology, powering millions of behavioral assessments worldwide. As the leading DISC provider specializing in a full range of scientifically validated tools, Assessments 24x7 offers a powerful platform designed for coaches, businesses, HR/training professionals, recruiters, and organizations. With an intuitive dashboard and an array of customization options, their proprietary platform can integrate with any software system to provide a seamless and cohesive user experience. Their core assessments are backed by the Assessment Standards Institute (ASI) with objective testing and reporting that meet standards set by the American Psychological Association (APA) and the Equal Employment Opportunity Commission (EEOC). For more information, visit
