Latest news with #ErianneFreign
Daily Mail
3 days ago
- Daily Mail
Woman dragged away by police after meltdown over canceled flight
A woman had a meltdown in an airport after learning that her flight had been canceled, swearing at staff before she was detained by police. The irate female passenger, who has not been identified, can be seen in a white T-shirt and yellow bottoms cursing at staff for more than a minute in a video clip. She was among many left stranded after a Norse Atlantic Airways flight from Paris to New York was abruptly axed just before midnight on July 3. Fellow passenger Erianne Freign, 27, said the customer was frustrated that the airline would not provide hotel accommodation for her family. Video showed the woman screaming at an airline employee, calling her a 'b***h' before being escorted behind the desk by security. She then threw the jumper around her waist to the floor and clenched her fists. The crowd gathering around the desk erupted with noise, startled. Erianne, a model from Paris, France, said: 'It was quite an intense reaction.' She explained that the woman had said she was diabetic and needed her medication, and was trying to find accommodation for her and her two children. 'You can tell she was in a panic, but I don't think she should have used such strong language. Especially because the people on the desk aren't responsible.' Passengers on flight N0301 from Paris to New York were notified via email that their flight had been canceled due to technical issues just before midnight. Flight data from FlightAware shows a Norse Atlantic Airways 301 flight from Charles de Gaulle airport to John F Kennedy International was canceled on Thursday, July 3. The aircraft was listed as a Boeing 787-9 Dreamliner. The next flight from Paris to New York, also on a B789, was also canceled on July 4, data shows. A third, on July 5, was delayed more than two hours to 10:30pm, flightradar24 data shows. Upon receiving the email, many rushed to the desk to rebook or ask about accommodations. Erianne, who was among those trying to rebook, said passengers were told they'd have to cancel their original booking themselves and find new flights and accommodation on their own. 'I understand why she would be upset because the airline was being so unhelpful,' she said. 'She just wanted some accommodation for her and her two kids because they had canceled the flight in the middle of the night.' Erianne eventually rebooked her flight with a different airline, paying double the price of her original ticket. She said: 'I was able to rebook on a different flight, but it cost me $1,285 because it was so last minute. 'I still haven't gotten a refund from my original flight but I am emailing with them. 'I've just been really disappointed with how it was handled.' Erianne said that passengers already at the airport asked for solutions to rebook and sleep somewhere tonight. She said they were told by staff they had to cancel their flights themselves and then rebook another ticket from another airline. 'The prices were ridiculous,' she said. 'After that, the people that couldn't afford another flight were trying to find a hotel to sleep in. 'But because this happened during the night, that's not the easiest thing to do. 'Some of them slept at the airport with their kids, including this woman.'
News.com.au
5 days ago
- News.com.au
Passenger pinned to wall during airport outburst
An irate passenger lashed out at French airport employees in a profanity-laced outburst when her New York-bound flight never took off. The unidentified woman's viral blow-up occurred inside Paris-Charles de Gaulle Airport on July 3 after her Norse Atlantic Airways flight to JFK was cancelled due to the nationwide air traffic controller strike. 'F***ing b***h, I need my medication,' the passenger screamed at a female airline worker, according to video captured by fellow passenger Erianne Freign. The screaming woman was among a group of angry travellers who were searching for answers after they were notified their flights were cancelled because of the strike that disrupted service in and around France on July 3 and 4. The airline staffer seemingly avoided the passenger and walked away from the check-in desk during the tirade. The unruly customer, who Ms Freign said was travelling with her two children, continued her meltdown as airport police surrounded her. Several airport law enforcement officials grabbed the woman and pulled her behind the counter, where she was detained. 'It was quite an intense reaction,' Ms Freign, 27, said. 'I understand why she would be upset because the airline was being so unhelpful. Ms Freign blamed Norse Atlantic for triggering the outburst and claimed staff weren't being helpful to the annoyed passengers who learned their late flight was cancelled. 'She just wanted some accommodation for her and her two kids because they had cancelled the flight in the middle of the night.' The woman said she was diabetic and needed her medication that was in her checked bag. 'You can tell she was in a panic but I don't think she should have used such strong language,' Ms Freign added. 'Especially because the people on the desk aren't responsible.' Officers pinned the woman to a back wall as onlookers yelled in support for the traveller. The agents talked with the enraged passenger, who continued to shout at the airline employee. Police eventually calmed the mother down and allowed her to return to the other side of the check-in counter. 'Due to issues in Paris early July, including the Air Traffic Control strike in France, we experienced unfortunate and temporary irregularities,' Norse Atlantic Airways told the New York Post. 'Passengers were, and will be further followed up. We are unable to comment on specific passenger incidents out of respect for the privacy of those involved. Our team always prioritises the safety and wellbeing of our passengers.' Ms Freign said the airline agents weren't being helpful with the situation, advising passengers they had to cancel their own ticket on the original flight before rebooking with another airline, but ticket prices were expensive. Travellers who couldn't afford to buy an additional ticket or hotel accommodations stayed the night at the airport, including the annoyed woman. Ms Freign rebooked her flight, saying the last-minute ticket cost her $US1,285 – $A1900. She is now looking for a refund but is finding it difficult to speak with the airline. 'I still haven't gotten a refund from my original flight but I am emailing with them,' the 27-year-old model said. 'I've just been really disappointed with how it was handled.'
Yahoo
7 days ago
- Yahoo
Plane Passenger Starts Screaming and Curses Out Airport Staff After Flight Gets Canceled
A woman was caught screaming and yelling at airport employees after her New York-bound flight was canceled Video footage filmed inside a Paris airport shows the irate customer yelling "b----" at check-in workers Passengers were left on their own to book flights and accommodations, according to a fellow flyerVideo footage caught a woman's tumultuous meltdown after her flight was canceled in Paris last week. New York-bound Norse Atlantic Airways flight 301 was set to depart Charles de Gaulle airport at 8:15 p.m. local time on July 3, according to FlightAware. However, passengers were alerted just before midnight via email that their trip had been canceled due to technical issues. Norse customer Erianne Freign was at the check-in desk trying to rebook when a fellow flyer lost her temper. Freign told SWNS a woman grew frustrated after the airline wouldn't provide hotel accommodations for her family following the cancellation. The video taken by Freign shows the woman, dressed in a white T-shirt and yellow pants, shouting and cursing at check-in employees. 'B----,' she yells in the clip. 'I need my f------ medication.'Freign said it was an 'intense reaction,' but understood why because the airline was being 'unhelpful.''She just wanted accommodation for her and her two kids,' Freign claims. 'She was also diabetic and needed her medication." She added: 'You can tell she was in a panic, but I don't think she should have used such strong language. Especially because the people on the desk aren't responsible.'After throwing her arms in the air, a member of the police department grabbed her right forearm and dragged her behind the counter. 'Don't,' she says with her palm outward as she's pulled. Then, the crowd of onlookers is heard reacting to the scene with screams and boos. As the police restrain the woman against the wall, she rips off the sweatshirt tied around her waist and clenches her fists. The woman seemed to calm down and the officer backed away. Though, she soon began throwing her arms in the air, stomping her feet and raising her voice.'I am diabetic,' she screams to the officers. 'I will die.' According to Friegn, Norse left passengers on their own to find new flights and accommodations. 'We asked for solutions to rebook our flights and sleep somewhere for the night,' Freign said. 'They told us that we have to cancel this one on our own then rebook another ticket from another airline, but the prices were ridiculous.' Some were left sleeping in the airport, including the mother and her kids, according to Freign.'I was able to rebook on a different flight, but it cost me [$1,285] because it was so last minute,' Freign detailed. 'I still haven't gotten a refund from my original flight but I am emailing with them. I've just been really disappointed with how it was handled.' Norse Atlantic Airways told PEOPLE in a statement, "Due to issues in Paris, including the ATC strike in France, we experienced unfortunate and temporary irregularities. Passengers were, and will be further followed up. We are unable to comment on specific passenger incidents out of respect for the privacy of those involved. Our team always prioritizes the safety and wellbeing of our passengers." Never miss a story — sign up for to stay up-to-date on the best of what PEOPLE has to offer, from celebrity news to compelling human interest stories. In June, another woman went viral for her meltdown at the Milan Malpensa Airport in to the woman had a tantrum on June 8 after being told her carry-on luggage was too heavy. The outlet reported the Chinese tourist could either pay more or dispose of some of the items in the suitcase. The options left the woman screaming and yelling while lying on the shared online shows the woman stomping her feet and kicking her legs from the ground. According to local media, the woman continued even after authorities was eventually taken off her flight and reportedly booked a new ticket after regaining her composure, per the outlet. Read the original article on People
Daily Mail
11-07-2025
- Daily Mail
Moment mother has complete meltdown at check-in staff and calls one a 'bi**h' before police drag her away after her Paris-New York flight is cancelled
This is the moment a passenger had a meltdown in an airport after learning her flight had been cancelled, swearing at staff before being detained by police. The irate female passenger, who has not been identified, can be seen in a white T-shirt and yellow bottoms cursing at staff for more than a minute in a video clip. She was among many left stranded after a Norse Atlantic Airways flight from Paris to New York was abruptly axed just before midnight on July 3. Fellow passenger Erianne Freign, 27, said the customer was frustrated that the airline would not provide hotel accommodation for her family. Video showed the woman screaming at an airline employee, calling her a 'bi**h' before being escorted behind the desk by security. She then threw the jumper around her waist to the floor and clenched her fists. The crowd gathering around the desk erupted with noise, startled. Erianne, a model from Paris, France, said: 'It was quite an intense reaction.' She explained that the woman had said she was diabetic and needed her medication, and was trying to find accommodation for her and her two children. 'You can tell she was in a panic, but I don't think she should have used such strong language. Especially because the people on the desk aren't responsible.' Passengers on flight N0301 from Paris to New York were notified via email that their flight had been cancelled due to technical issues just before midnight. Flight data from FlightAware shows a Norse Atlantic Airways 301 flight from Charles de Gaulle airport to John F Kennedy International was cancelled on Thursday, July 3. The aircraft was listed as a Boeing 787-9 Dreamliner. The next flight from Paris to New York, also on a B789, was also cancelled on July 4, data shows. A third, on July 5, was delayed more than two hours to 10:30pm, flightradar24 data shows. Upon receiving the email, many rushed to the desk to rebook or ask about accommodations. Erianne, who was among those trying to rebook, said passengers were told they'd have to cancel their original booking themselves and find new flights and accommodation on their own. 'I understand why she would be upset because the airline was being so unhelpful,' she said. 'She just wanted some accommodation for her and her two kids because they had cancelled the flight in the middle of the night.' Erianne eventually rebooked her flight with a different airline, paying double the price of her original ticket. Erianne said: 'I was able to rebook on a different flight, but it cost me £952 ($1,285) because it was so last minute. 'I still haven't gotten a refund from my original flight but I am emailing with them. 'I've just been really disappointed with how it was handled.' Erianne said that passengers, already at the airport, asked for solutions to rebook and sleep somewhere tonight. She said they were told by staff they had to cancel their flights themselves and then rebook another ticket from another airline. 'The prices were ridiculous,' she said. 'After that, the people that couldn't afford another flight were trying to find a hotel to sleep in. 'But because this happened during the night, that's not the easiest thing to do. 'Some of them slept at the airport with their kids, including this woman.'
