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Yahoo
14-07-2025
- Business
- Yahoo
Woolworths rolls out Scan&Go trolley to additional stores in Australia
Australian supermarket giant Woolworths is expanding its Scan&Go trolley to an additional 25 stores across the states of New South Wales (NSW), Victoria (VIC) and Queensland (QLD), following a successful trial period. The Scan&Go trolley, a first-of-its-kind digital shopping solution in Australia, was launched in August 2024 in ten NSW stores. It is designed to enhance the shopping experience by allowing customers to scan and bag items while keeping track of their spending in real ime. Woolworths 360 managing director Rob McCartney stated: 'After the initial roll out to ten stores across New South Wales, customers have told us using the Scan&Go trolley has resulted in a faster and more convenient shopping experience. 'We have noticed that over 70% of Scan&Go Trolley users are repeat customers, which supports our expansion into Victoria and Queensland respectively. Young families in particular have told us Scan&Go trolley is helping them balance their budget, as they can track their spending in real time.' The trolleys are now available in stores such as Erina, Green Hills and Hornsby in NSW, at Chirnside Park, Malvern and Moonee Ponds in VIC, and at Burleigh Heads, Caloundra and Capalaba Park in QLD. The Scan&Go trolley is an advancement of existing Scan&Go technology, designed to provide a more convenient shopping experience without the need for customers to use their mobile devices. Shoppers can unlock a tablet-style device using their Everyday Rewards card, attach it to their trolley and begin shopping, with the ability to monitor their budget on the device screen. Developed by Woolworths Group digital teams in collaboration with supermarket operations, the Scan&Go trolley integrates digital and in-store experiences seamlessly. McCartney added: 'Scan&Go trolleys are just another way for customers to shop their way and we're pleased to add another convenient option, alongside our offering of traditional shopping in-stores, being served by a friendly team member, Direct to boot, using self service, pick-up or online delivery.' In May 2025, Woolworths Group disclosed a net sales figure of A$17.31bn ($11.14bn) for the third quarter of the fiscal year 2025. "Woolworths rolls out Scan&Go trolley to additional stores in Australia" was originally created and published by Retail Insight Network, a GlobalData owned brand. The information on this site has been included in good faith for general informational purposes only. It is not intended to amount to advice on which you should rely, and we give no representation, warranty or guarantee, whether express or implied as to its accuracy or completeness. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
9 News
10-07-2025
- Business
- 9 News
Major change coming to Woolworths supermarket aisles
Your web browser is no longer supported. To improve your experience update it here BREAKING Multiple pedestrians hit by car in Melbourne Woolworths is expanding its digital supermarket trolley rollout, allowing thousands of customers to track their spending in real-time. The trolleys were first introduced across 10 stores in NSW in August last year as a part of trial. Woolworths is expanding the roll-out of its digital supermarket trolley, allowing thousands of customers to track their spending in real-time. (Woolworths) Shoppers with an Everyday Rewards card can unlock a tablet-style device from a charging wall at the front of the store and attach it to their trolley to start shopping. The device will allow shoppers to track their spending in real-time and pack their groceries as they go. When shoppers are ready to check out with the trolleys, they will be able to head to the self-service checkout to pay for their shop. Shoppers with an Everyday Rewards card can unlock a tablet-style device from a charging wall at the front of the store and attach it to their trolley. (Woolworths) The digital trolleys were first rolled out at 10 NSW stores including Kellyville, Kellyville Grove, Kellyville North, Lane Cove, North Parramatta, Oran Park, Schofields Town Centre, The Ponds, Warringah Mall and Windsor. This month, the trolleys will launch at Woolworths supermarkets in Neutral Bay Village, Richmond, Menai, Mortdale, Revesby, Hornsby, Rutherford, Kotara, Green Hills and Erina. In Victoria, the digital supermarket trolleys will be available this month at Chirnside Park, Malvern, Mornington East, Rye, St Helena and Thrift Park. The Moonee Ponds store will receive the trolleys in September. Eight Queensland stores will receive the trolleys this month, including Burleigh Heads, Caloundra, Capalaba Park, Currimundi, Nambour, Noosa, Northlakes and Warner. Following the success of Scan&Go, Coles announced a trial of digital Smart Trolleys to "help shoppers save time, manage their budgets and checkout faster" in partnership with Instacart in November last year. "Our customers have responded positively to the Smart Trolley shopping experience, praising its real-time spend tracking to manage their budget, the convenience of packing as they shop, and the ability to streamline the checkout process so they can pay on the trolley and go," a spokesperson said. The smart trolleys are currently being trialled at Coles Richmond Traders in Melbourne. CONTACT US
Perth Now
09-07-2025
- Business
- Perth Now
Big trolley change coming to Woolies
Supermarket giant Woolworths is expanding its digital trolley rollout to dozens of stores across several states, changing the way thousands of customers can shop. The Scan&Go trolleys were first introduced to 10 supermarkets across NSW in August last year, giving shoppers the chance to scan and bag their goods as they go, tracking their spending as they shop. Customers with an Everyday Rewards card can unlock a tablet-style device from the wall at the front of the supermarket, which attaches to their trolley and can be used while shopping. Shoppers can then take their items to the self-serve checkout, pay and leave. Woolworths has announced the launch of the country's first digital trolleys across supermarkets in three states. Credit: NewsWire The devices were already available in 10 supermarkets across NSW – Kellyville, Kellyville Grove, Kellyville North, Lane Cove, North Parramatta, Oran Park, Schofields Town Centre, The Ponds, Warringah Mall, and Windsor. The supermarket giant has now announced it will be adding the Scan&Go trolleys to an additional 25 supermarkets, expanding into Victoria and Queensland. The trolleys will roll out in Victoria and Queensland following a successful trial in NSW. Credit: NewsWire In NSW, the Scan&Go trolleys will be rolled out to supermarkets in Neutral Bay Village, Richmond, Menai, Mortdale, Revesby, Hornsby, Rutherford, Kotara, Green Hills and Erina. In Victoria, the trolleys will be installed in supermarkets at Chirnside Park, Malvern, Mornington East, Rye, St Helena and Thrift Park. Scan&Go will also be added to the Woolworths in Moonee Ponds in September. In Queensland, the trolleys will roll out across supermarkets in Burleigh Heads, Caloundra, Capalaba Park, Currimundi, Nambour, Noosa, North Lakes and Warner. Shoppers can attach the tablet-style devices to their trolley and begin shopping. Credit: NewsWire Woolworths360 managing director Rob McCartney said the initial rollout of the Scan&Go trolleys proved a success, prompting the rollout interstate. 'After the initial rollout to 10 stores across NSW, customers have told us using the Scan&Go Trolley has resulted in a faster and more convenient shopping experience,' he said. 'We have noticed that over 70 per cent of Scan&Go Trolley users are repeat customers, which supports our expansion into Victoria and Queensland respectively. 'To add, young families in particular have told us Scan&Go Trolley is helping them balance their budget, as they can track their spending in real time.'
News.com.au
09-07-2025
- Business
- News.com.au
Woolworths expands Scan&Go trolleys into NSW, Victoria and Queensland
Supermarket giant Woolworths is expanding its digital trolley rollout to dozens of stores across several states, changing the way thousands of customers can shop. The Scan&Go trolleys were first introduced to 10 supermarkets across NSW in August last year, giving shoppers the chance to scan and bag their goods as they go, tracking their spending as they shop. Customers with an Everyday Rewards card can unlock a tablet-style device from the wall at the front of the supermarket, which attaches to their trolley and can be used while shopping. Shoppers can then take their items to the self-serve checkout, pay and leave. The devices were already available in 10 supermarkets across NSW – Kellyville, Kellyville Grove, Kellyville North, Lane Cove, North Parramatta, Oran Park, Schofields Town Centre, The Ponds, Warringah Mall, and Windsor. The supermarket giant has now announced it will be adding the Scan&Go trolleys to an additional 25 supermarkets, expanding into Victoria and Queensland. In NSW, the Scan&Go trolleys will be rolled out to supermarkets in Neutral Bay Village, Richmond, Menai, Mortdale, Revesby, Hornsby, Rutherford, Kotara, Green Hills and Erina. In Victoria, the trolleys will be installed in supermarkets at Chirnside Park, Malvern, Mornington East, Rye, St Helena and Thrift Park. Scan&Go will also be added to the Woolworths in Moonee Ponds in September. In Queensland, the trolleys will roll out across supermarkets in Burleigh Heads, Caloundra, Capalaba Park, Currimundi, Nambour, Noosa, North Lakes and Warner. Woolworths360 managing director Rob McCartney said the initial rollout of the Scan&Go trolleys proved a success, prompting the rollout interstate. 'After the initial rollout to 10 stores across NSW, customers have told us using the Scan&Go Trolley has resulted in a faster and more convenient shopping experience,' he said. 'We have noticed that over 70 per cent of Scan&Go Trolley users are repeat customers, which supports our expansion into Victoria and Queensland respectively. 'To add, young families in particular have told us Scan&Go Trolley is helping them balance their budget, as they can track their spending in real time.'
Yahoo
09-07-2025
- Business
- Yahoo
Woolworths rolls out major payment change across stores – here's a list of new locations
Thousands of Aussies may soon notice a new feature in their local Woolworths stores, as the supermarket giant's latest piece of technology is rolled out to dozens more stores. Shoppers in Caloundra, on Queensland's Sunshine Coast, noticed the Scan&Go trolleys had arrived this week, becoming one of just 18 stores in Australia so far with the new tech. Customers use their Everyday Rewards card to sign into a 'device' – an iPad sized touch screen – that connects to the front of the trolleys. The devices have a built-in scanner, so shoppers can scan and pack their groceries as they go. Sunshine Coast mum Cassie, the popular blogger behind the My Family Eats social accounts, was surprised to see the new trolleys at her local store in Caloundra and immediately wanted to try it out. "I thought it was super convenient. Easy to use, easy to navigate," Cassie told Yahoo News. "I liked that it was giving me a running total as I was shopping, because I think if you're somebody that's on a budget, that's so handy, so you're not having any bill shock once you get to the checkout." It is the first time the technology has been rolled out in Queensland. Yahoo understands Woolworths has been installing the new trolley devices at additional stores in recent days. In total 24 more stores will get the smart trolleys by the end of the month. They include: Queensland: Burleigh Heads, Capalaba Park, Currimundi, Nambour, Noosa, Northlakes and Warner. Victoria: Chirnside Park, Malvern, Mornington East, Rye, St Helena, Thrift Park and Moonee Ponds (however in September). NSW: On top of the 10 locations to already have the trolleys, they will also launch this month in Neutral Bay Village, Richmond, Menai, Mortdale, Revesby, Hornsby, Rutherford, Kotara, Green Hills and Erina throughout the month. Managing Director for Woolworths360, Rob McCartney said the initial roll out to ten stores across NSW led to feedback from customers about enjoying a faster and more convenient shopping experience. "We have noticed that over seventy percent of Scan&Go Trolley users are repeat customers, which supports our expansion into Victoria and Queensland respectively. To add, young families in particular have told us Scan&Go Trolley is helping them balance their budget, as they can track their spending in real time," he said in a statement Thursday. While some agreed it was a handy budgeting tool, others saw the new trolleys as a loss of another human interaction. 'I feel like I am paying more and more and then on top of that I feel like I am working for them as well,' one viewer wrote in the comments to the Queensland mum's video. 'Love a chat at checkout.' 'I'd rather a connection with a human checking out my shopping,' another woman agreed. Despite the common complaint, Woolworths insists the feedback has been "overwhelmingly positive" from customers who enjoy a faster checkout experience with the Scan&Go trolleys. After using the technology, Cassie said there's room for both people who want to use a regular checkout and for those wanting to do it all themselves. "You can have that personal interaction at the checkout, or if you want to have a bit more control over your shop and know exactly how much it is and have that running total... I think it's giving consumers the best of both worlds," she said. "This is potentially catering for other people who don't feel comfortable having those kinds of interactions as well. And I had quite a few people who work in social work and things like that, saying that this is going to be great for them assisting with their clients with disabilities and things like that." View this post on Instagram A post shared by Cassie - Recipes/fashion/budgeting/organisation/renos/parenting. (@my_familyeats) Two weeks ago, Woolworths discontinued the previous Scan&Go mobile technology at 38 stores around Australia. It was originally introduced in 2018, and allowed customers to use their mobile phones to scan items themselves. While the technology will still remain in 45 stores, the payment options will be changing. Instead of paying directly through the app, shoppers will have to pay at a Scan&Go checkout. 🍌 Woolworths shopper's checkout meltdown over 'free' fruit: 'Don't have food at home' 🚗 Mysterious find in Woolworths car park wall sparks Aussie dad's rescue mission 🥩 Woolworths beef recall sparks cost-of-living backlash in NZ: 'I still fed it to my kids' "We've received feedback from some of our customers that using a mobile device to scan products whilst holding a basket and other items can be challenging," a Woolworths spokesperson told Yahoo. "As a result we have looked to streamline the process by incorporating the Scan&Go mobile technology into our new Scan&Go trolleys, to provide a hands free Scan&Go option." Do you have a story tip? Email: newsroomau@ You can also follow us on Facebook, Instagram, TikTok, Twitter and YouTube.
