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Orange urged to address labor dispute involving Moroccan Teleperformance subsidiary
Orange urged to address labor dispute involving Moroccan Teleperformance subsidiary

Ya Biladi

time6 days ago

  • Business
  • Ya Biladi

Orange urged to address labor dispute involving Moroccan Teleperformance subsidiary

The National Federation of Postal and Telecommunications Employees (FAPT), affiliated with France's General Confederation of Labor (CGT), has called out French telecom operator Orange over a labor dispute involving the Moroccan subsidiary of Teleperformance and its employees affiliated with the Moroccan Labor Union (UMT). In a letter reviewed by Yabiladi, the union denounces the wrongful dismissal of three workers. According to the letter, the employees were accused of «entering a production floor on February 18, 2025, where more than 250 staff members work on behalf of Orange France, the contracting client». The FAPT addressed Orange directly, emphasizing its responsibility as the principal contractor and the need to uphold fundamental rights throughout its value chain, including those of its partner companies. The National Federation of Call Centers and Offshoring Professions (FNCAMO – UMT) in Morocco confirmed that «these dismissals are neither legally justified under national law nor under international labor standards». In this context, FAPT has called on Orange to intervene with Teleperformance Morocco to reverse the dismissals and ensure respect for workers' rights. The union is demanding the «immediate reinstatement» of the employees, along with full restoration of their rights and the cancellation of any disciplinary measures. As of now, Orange has not issued a response.

Orange urged to address labor dispute involving Moroccan Teleperformance subsidiary
Orange urged to address labor dispute involving Moroccan Teleperformance subsidiary

Ya Biladi

time6 days ago

  • Business
  • Ya Biladi

Orange urged to address labor dispute involving Moroccan Teleperformance subsidiary

The National Federation of Postal and Telecommunications Employees (FAPT), affiliated with France's General Confederation of Labor (CGT), has called out French telecom operator Orange over a labor dispute involving the Moroccan subsidiary of Teleperformance and its employees affiliated with the Moroccan Labor Union (UMT). In a letter reviewed by Yabiladi, the union denounces the wrongful dismissal of three workers. According to the letter, the employees were accused of «entering a production floor on February 18, 2025, where more than 250 staff members work on behalf of Orange France, the contracting client». The FAPT addressed Orange directly, emphasizing its responsibility as the principal contractor and the need to uphold fundamental rights throughout its value chain, including those of its partner companies. The National Federation of Call Centers and Offshoring Professions (FNCAMO – UMT) in Morocco confirmed that «these dismissals are neither legally justified under national law nor under international labor standards». In this context, FAPT has called on Orange to intervene with Teleperformance Morocco to reverse the dismissals and ensure respect for workers' rights. The union is demanding the «immediate reinstatement» of the employees, along with full restoration of their rights and the cancellation of any disciplinary measures. As of now, Orange has not issued a response.

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