Latest news with #Flyer
The Advertiser
04-07-2025
- The Advertiser
No ransom request after Qantas cyber attack
A major airline will soon be able to tell the six million customers whose data was stolen by cyber criminals exactly what type of personal information was harvested. In an update on Friday, Qantas also said the group believed responsible for the incident remained unclear and that it had not received a ransom request. The hack, revealed earlier this week, occurred on a third-party system used by a call centre working for Qantas. Sensitive data such as credit card details, personal financial information, passport details and Qantas Frequent Flyer accounts were not exposed. But millions of customers did have names, dates of birth, and email addresses stolen. Qantas will next week will contact customers individually to tell them exactly what type of personal data was "contained in the system", or compromised. "I want to apologise again for the uncertainty this has caused," chief executive Vanessa Hudson said in a statement. "We're committed to keeping our affected customers informed with regular updates as our investigation progresses." Qantas, which continues to work with the government authorities to investigate the incident, reaffirmed that there has been no further threat in the system and that it remains secure. Multiple cyber experts believe the group responsible for the attack is called Scattered Spider, a cabal of young cyber criminals living in the US and the UK. The US Federal Bureau of Investigation recently warned that the group was targeting the airline sector by impersonating legitimate users to bypass multi-factor authentication and access systems. Airlines such as America's Hawaiian Airlines and Westjet have faced cyber attacks in the past fortnight. Qantas has rolled out additional security measures to counteract any more potential threats and increase detection. These include more security measures for frequent flyer accounts by introducing "additional identification" for account changes. "We are treating this incredibly seriously and have implemented additional security measures to further strengthen our systems," Ms Hudson said. "Our customers can be assured that we have the right expertise and resources dedicated to resolving this matter thoroughly and effectively." Qantas also warned scammers are already impersonating the airline in the wake of the attack and told customers to be vigilant. The airline will never contact customers requesting passwords, booking reference details or sensitive login information. "If customers do receive any suspicious emails, text messages or calls from someone purporting to be Qantas you can report this via our dedicated support line, Scamwatch, or contact local authorities," it said. In the wake of the hack, Qantas has received more than 5000 customer enquiries. Meanwhile, legal experts suggest the incident could lead to a class action against Qantas, after compensation claims were made against Optus and Medibank after major breaches in 2022. Qantas customer support line: 1800 971 541 or +61 2 8028 0534 A major airline will soon be able to tell the six million customers whose data was stolen by cyber criminals exactly what type of personal information was harvested. In an update on Friday, Qantas also said the group believed responsible for the incident remained unclear and that it had not received a ransom request. The hack, revealed earlier this week, occurred on a third-party system used by a call centre working for Qantas. Sensitive data such as credit card details, personal financial information, passport details and Qantas Frequent Flyer accounts were not exposed. But millions of customers did have names, dates of birth, and email addresses stolen. Qantas will next week will contact customers individually to tell them exactly what type of personal data was "contained in the system", or compromised. "I want to apologise again for the uncertainty this has caused," chief executive Vanessa Hudson said in a statement. "We're committed to keeping our affected customers informed with regular updates as our investigation progresses." Qantas, which continues to work with the government authorities to investigate the incident, reaffirmed that there has been no further threat in the system and that it remains secure. Multiple cyber experts believe the group responsible for the attack is called Scattered Spider, a cabal of young cyber criminals living in the US and the UK. The US Federal Bureau of Investigation recently warned that the group was targeting the airline sector by impersonating legitimate users to bypass multi-factor authentication and access systems. Airlines such as America's Hawaiian Airlines and Westjet have faced cyber attacks in the past fortnight. Qantas has rolled out additional security measures to counteract any more potential threats and increase detection. These include more security measures for frequent flyer accounts by introducing "additional identification" for account changes. "We are treating this incredibly seriously and have implemented additional security measures to further strengthen our systems," Ms Hudson said. "Our customers can be assured that we have the right expertise and resources dedicated to resolving this matter thoroughly and effectively." Qantas also warned scammers are already impersonating the airline in the wake of the attack and told customers to be vigilant. The airline will never contact customers requesting passwords, booking reference details or sensitive login information. "If customers do receive any suspicious emails, text messages or calls from someone purporting to be Qantas you can report this via our dedicated support line, Scamwatch, or contact local authorities," it said. In the wake of the hack, Qantas has received more than 5000 customer enquiries. Meanwhile, legal experts suggest the incident could lead to a class action against Qantas, after compensation claims were made against Optus and Medibank after major breaches in 2022. Qantas customer support line: 1800 971 541 or +61 2 8028 0534 A major airline will soon be able to tell the six million customers whose data was stolen by cyber criminals exactly what type of personal information was harvested. In an update on Friday, Qantas also said the group believed responsible for the incident remained unclear and that it had not received a ransom request. The hack, revealed earlier this week, occurred on a third-party system used by a call centre working for Qantas. Sensitive data such as credit card details, personal financial information, passport details and Qantas Frequent Flyer accounts were not exposed. But millions of customers did have names, dates of birth, and email addresses stolen. Qantas will next week will contact customers individually to tell them exactly what type of personal data was "contained in the system", or compromised. "I want to apologise again for the uncertainty this has caused," chief executive Vanessa Hudson said in a statement. "We're committed to keeping our affected customers informed with regular updates as our investigation progresses." Qantas, which continues to work with the government authorities to investigate the incident, reaffirmed that there has been no further threat in the system and that it remains secure. Multiple cyber experts believe the group responsible for the attack is called Scattered Spider, a cabal of young cyber criminals living in the US and the UK. The US Federal Bureau of Investigation recently warned that the group was targeting the airline sector by impersonating legitimate users to bypass multi-factor authentication and access systems. Airlines such as America's Hawaiian Airlines and Westjet have faced cyber attacks in the past fortnight. Qantas has rolled out additional security measures to counteract any more potential threats and increase detection. These include more security measures for frequent flyer accounts by introducing "additional identification" for account changes. "We are treating this incredibly seriously and have implemented additional security measures to further strengthen our systems," Ms Hudson said. "Our customers can be assured that we have the right expertise and resources dedicated to resolving this matter thoroughly and effectively." Qantas also warned scammers are already impersonating the airline in the wake of the attack and told customers to be vigilant. The airline will never contact customers requesting passwords, booking reference details or sensitive login information. "If customers do receive any suspicious emails, text messages or calls from someone purporting to be Qantas you can report this via our dedicated support line, Scamwatch, or contact local authorities," it said. In the wake of the hack, Qantas has received more than 5000 customer enquiries. Meanwhile, legal experts suggest the incident could lead to a class action against Qantas, after compensation claims were made against Optus and Medibank after major breaches in 2022. Qantas customer support line: 1800 971 541 or +61 2 8028 0534 A major airline will soon be able to tell the six million customers whose data was stolen by cyber criminals exactly what type of personal information was harvested. In an update on Friday, Qantas also said the group believed responsible for the incident remained unclear and that it had not received a ransom request. The hack, revealed earlier this week, occurred on a third-party system used by a call centre working for Qantas. Sensitive data such as credit card details, personal financial information, passport details and Qantas Frequent Flyer accounts were not exposed. But millions of customers did have names, dates of birth, and email addresses stolen. Qantas will next week will contact customers individually to tell them exactly what type of personal data was "contained in the system", or compromised. "I want to apologise again for the uncertainty this has caused," chief executive Vanessa Hudson said in a statement. "We're committed to keeping our affected customers informed with regular updates as our investigation progresses." Qantas, which continues to work with the government authorities to investigate the incident, reaffirmed that there has been no further threat in the system and that it remains secure. Multiple cyber experts believe the group responsible for the attack is called Scattered Spider, a cabal of young cyber criminals living in the US and the UK. The US Federal Bureau of Investigation recently warned that the group was targeting the airline sector by impersonating legitimate users to bypass multi-factor authentication and access systems. Airlines such as America's Hawaiian Airlines and Westjet have faced cyber attacks in the past fortnight. Qantas has rolled out additional security measures to counteract any more potential threats and increase detection. These include more security measures for frequent flyer accounts by introducing "additional identification" for account changes. "We are treating this incredibly seriously and have implemented additional security measures to further strengthen our systems," Ms Hudson said. "Our customers can be assured that we have the right expertise and resources dedicated to resolving this matter thoroughly and effectively." Qantas also warned scammers are already impersonating the airline in the wake of the attack and told customers to be vigilant. The airline will never contact customers requesting passwords, booking reference details or sensitive login information. "If customers do receive any suspicious emails, text messages or calls from someone purporting to be Qantas you can report this via our dedicated support line, Scamwatch, or contact local authorities," it said. In the wake of the hack, Qantas has received more than 5000 customer enquiries. Meanwhile, legal experts suggest the incident could lead to a class action against Qantas, after compensation claims were made against Optus and Medibank after major breaches in 2022. Qantas customer support line: 1800 971 541 or +61 2 8028 0534
Perth Now
03-07-2025
- Perth Now
No ransom request after Qantas cyber attack
A major airline will soon be able to tell the six million customers whose data was stolen by cyber criminals exactly what type of personal information was harvested. In an update on Friday, Qantas also said the group believed responsible for the incident remained unclear and that it had not received a ransom request. The hack, revealed earlier this week, occurred on a third-party system used by a call centre working for Qantas. Sensitive data such as credit card details, personal financial information, passport details and Qantas Frequent Flyer accounts were not exposed. But millions of customers did have names, dates of birth, and email addresses stolen. Qantas will next week will contact customers individually to tell them exactly what type of personal data was "contained in the system", or compromised. "I want to apologise again for the uncertainty this has caused," chief executive Vanessa Hudson said in a statement. "We're committed to keeping our affected customers informed with regular updates as our investigation progresses." Qantas, which continues to work with the government authorities to investigate the incident, reaffirmed that there has been no further threat in the system and that it remains secure. Multiple cyber experts believe the group responsible for the attack is called Scattered Spider, a cabal of young cyber criminals living in the US and the UK. The US Federal Bureau of Investigation recently warned that the group was targeting the airline sector by impersonating legitimate users to bypass multi-factor authentication and access systems. Airlines such as America's Hawaiian Airlines and Westjet have faced cyber attacks in the past fortnight. Qantas has rolled out additional security measures to counteract any more potential threats and increase detection. These include more security measures for frequent flyer accounts by introducing "additional identification" for account changes. "We are treating this incredibly seriously and have implemented additional security measures to further strengthen our systems," Ms Hudson said. "Our customers can be assured that we have the right expertise and resources dedicated to resolving this matter thoroughly and effectively." Qantas also warned scammers are already impersonating the airline in the wake of the attack and told customers to be vigilant. The airline will never contact customers requesting passwords, booking reference details or sensitive login information. "If customers do receive any suspicious emails, text messages or calls from someone purporting to be Qantas you can report this via our dedicated support line, Scamwatch, or contact local authorities," it said. In the wake of the hack, Qantas has received more than 5000 customer enquiries. Meanwhile, legal experts suggest the incident could lead to a class action against Qantas, after compensation claims were made against Optus and Medibank after major breaches in 2022. Qantas customer support line: 1800 971 541 or +61 2 8028 0534
Ottawa Citizen
28-06-2025
- Sport
- Ottawa Citizen
Flyers deal two first-round picks to move up and take Spitfires' Nesbitt with 12th pick in NHL Draft
Article content Windsor Spitfires' centre Jack Nesbitt must have made quite the impression. Article content With the six-foot-five, 186-pound centre still on the board in Friday's first round of the NHL Draft, the Philadelphia Flyers stepped up big. Article content Article content The Flyers sent a pair of first-round picks – at No. 22 and No. 31 – to the Pittsburgh Penguins to move up to the 12th pick overall and select Nesbitt. Article content Article content 'We try not to show our hand and didn't want anybody to know, but you were our guy all along,' Flyers' general manager Daniel Briere said to Nesbitt on the national broadcast. 'This is really, really exciting for all of us.' Article content Article content The 18-year-old Nesbitt was named the most improved player in the Western Conference in the annual OHL coaches poll after make a 46-point offensive improvement from his rookie season. He was fifth in scoring for Windsor with 25 goals and 64 points in 65 games while finished tied for second on the team with 74 penalty minutes. Article content 'He looks like a Flyer to me,' Philadelphia president of hockey operations Keith Jones said on the national broadcast. 'We're fired up about it. We love the way he plays the game. (Brier) mentioned the grit, he's got some high-end skill to go with that and we think he's just going to develop into an outstanding player for us.' Article content Article content Nesbitt was taken one pick before the Detroit Red Wings selected forward Carter Bear with the 13th pick overall from the Everett Silvertips. Article content Nesbitt was the second player selected by the Flyers in the first round with the club grabbing six-foot-three, 204-pound Brampton Steelheads' forward Porter Martone with the sixth pick overall. Nesbitt was the sixth OHL player taken in the first 12 picks of Friday's first round.
The Age
17-06-2025
- Business
- The Age
World's best airline named as Qantas climbs back from low point
Virgin Australia's new partner – and part owner – Qatar Airways has been named the world's best airline for 2025 at the annual World Airline Awards for the second consecutive year. It's the ninth time the Middle Eastern carrier, which took a 25 per cent stake in Virgin earlier this year, has taken out the award. Qatar Airways also won world's best business class at the awards. Singapore Airlines came second in the rankings, followed by Hong Kong's Cathay Pacific, Dubai's Emirates and Japan's All Nippon Airways. Meanwhile, Qantas surged 10 places to be named the world's 14th best airline, up from its low point in 2024 where it fell to 24th place. It's still a far cry from its previous highs – the airline was rated in the top five as recently as 2022. Its decline followed the early departure of long-term chief executive Alan Joyce in 2023 to make way for chief financial officer Vanessa Hudson and a series of scandals including illegally sacking staff, selling fares for flights that had already been cancelled and criticisms over the availability of rewards seats for Frequent Flyer members. Virgin Australia also had better results this year, climbing from 43rd to 34th place. Jetstar, however, continued to slide, with its rating dropping from 75th last year to 88th in this year's top 100. Qatar Airways win comes just after Virgin Australian relaunched long-haul international routes using 'wet leased' Qatar Airways planes and crew. The first Virgin Australia wet-least flight departed from Sydney to Doha on Thursday last week. Qantas won eight awards at the event – announced on Tuesday at the Paris Air Show's Musée de l'Air et de l'Espace (Museum of Air and Space) – but all were regional awards for Australia/Pacific-based airlines. Its wins included best business class, best economy class, best premium economy, best catering in both business and economy, and best cabin crew.
Sydney Morning Herald
17-06-2025
- Business
- Sydney Morning Herald
World's best airline named as Qantas climbs back from low point
Virgin Australia's new partner – and part owner – Qatar Airways has been named the world's best airline for 2025 at the annual World Airline Awards for the second consecutive year. It's the ninth time the Middle Eastern carrier, which took a 25 per cent stake in Virgin earlier this year, has taken out the award. Qatar Airways also won world's best business class at the awards. Singapore Airlines came second in the rankings, followed by Hong Kong's Cathay Pacific, Dubai's Emirates and Japan's All Nippon Airways. Meanwhile, Qantas surged 10 places to be named the world's 14th best airline, up from its low point in 2024 where it fell to 24th place. It's still a far cry from its previous highs – the airline was rated in the top five as recently as 2022. Its decline followed the early departure of long-term chief executive Alan Joyce in 2023 to make way for chief financial officer Vanessa Hudson and a series of scandals including illegally sacking staff, selling fares for flights that had already been cancelled and criticisms over the availability of rewards seats for Frequent Flyer members. Virgin Australia also had better results this year, climbing from 43rd to 34th place. Jetstar, however, continued to slide, with its rating dropping from 75th last year to 88th in this year's top 100. Qatar Airways win comes just after Virgin Australian relaunched long-haul international routes using 'wet leased' Qatar Airways planes and crew. The first Virgin Australia wet-least flight departed from Sydney to Doha on Thursday last week. Qantas won eight awards at the event – announced on Tuesday at the Paris Air Show's Musée de l'Air et de l'Espace (Museum of Air and Space) – but all were regional awards for Australia/Pacific-based airlines. Its wins included best business class, best economy class, best premium economy, best catering in both business and economy, and best cabin crew.
