Latest news with #FordPass
Motor 1
22-07-2025
- Automotive
- Motor 1
Woman Fears Her Ford Bronco Got Stolen After Putting It on Turo. Then She Tracks It Down
For many car owners, Turo offers a way to turn a parked vehicle into passive income. But when a routine rental left one woman unable to track her brand-new Ford Bronco, the line between entrepreneurship and anxiety blurred fast. A viral TikTok from Texas-based creator Christina Haley ( @mrs_tink ) reveals that loaning a vehicle on the popular app can lead to numerous worries and second-guessing. Get the best news, reviews, columns, and more delivered straight to your inbox, daily. back Sign up For more information, read our Privacy Policy and Terms of Use . Routine Trip Turns into Radio Silence Haley, who had recently listed her Ford Bronco on Turo, thought she had everything covered until she received an unexpected notification from FordPass. The app enables owners to remotely monitor their vehicle's diagnostics and location. According to her TikTok, the message stated that her vehicle's onboard system had been manually reset. 'Someone manually reset my computer without my permission,' she says in the clip. 'I have not been able to track my car in three days.' Trending Now 'Menace to Society:' Man Says Ford, Nissan, and Chevy Make the '3 Most Reckless Cars on the Road.' Are You Driving One? 'Another Pink Tax:' NYC Woman Hires Man to Be Her Boyfriend for 1 Hour So She Doesn't Get Scammed When Buying Ford Truck The renter gave vague reasons for the reset, Haley says, claiming the radio wasn't working. But FordPass support purportedly said that the explanation didn't make much sense. Compounding the anxiety, she says messages to the renter went unanswered for hours. When they finally replied, Haley says they suggested extending the trip. Instead, they dropped the vehicle off later that day. For Ford owners using apps like Turo, FordPass is a critical link in the trust chain. The platform allows remote locking, unlocking, and GPS tracking. When a renter performs a master reset on a Ford vehicle, all synced accounts, including FordPass, are disconnected. The car's location and status become invisible to the owner. Ford's support documentation confirms this: A factory reset removes all personal data and cloud-connected accounts from the system, including navigation history, Bluetooth devices, and app access, such as FordPass or Alexa integrations. A Turo spokesperson said that hosts have tools to use when these scenarios arise. "There was no vehicle theft or malicious intent, as the guest was simply seeking to use the vehicle's audio system. For hosts' peace of mind, Turo recommends our partner vehicle tracking provider, PassTime, which offers tailored features to monitor and protect vehicles during trips, including detecting tampering and towing," a Turo spokesperson told Motor1 via email. "The host has since learned about Turo's preferred tools, helping her choose the provider that makes her most comfortable with sharing her vehicle on the Turo platform." Returned, But Not Reassured In Haley's case, the Bronco came back intact, but not in the same condition it left. The soft top panels had been incorrectly reinstalled, she says, the interior was dirty, and signs of rushed or careless use were apparent. 'It's definitely dirty,' she says. 'Could I charge [them] a cleaning fee? Yes. I'm probably not, because it's not a big deal.' Turo allows hosts to add a post-trip cleaning fee for excessive mess. Common guidelines cite issues such as stained upholstery, pet hair, or strong odors as justification for additional charges. In this case, Haley chose not to escalate the situation. Numbers Don't Always Add Up After four days and 264 miles of driving, the trip paid Haley just $190. While that's not unusual for a standard Turo rental, it puts the cost-benefit tradeoff into sharp relief. Once you factor in potential wear, stress, and post-trip cleanup, the margins can feel thin. According to Turo's calculator , a 2021 Ford Bronco in good condition can typically earn $50–$100/day, depending on location, trip length, and options. However, that estimate doesn't include Turo's cut, which reportedly typically ranges from 7.5%–40% depending on the protection plan, plus maintenance, depreciation, and time spent managing communication and logistics. For those with a second vehicle or limited driving needs, apps like Turo can unlock a source of extra income. But a potential user should do their homework about the tools out there to protect themselves and ask hard questions about whether it's worth it. Motor1 reached out to Haley via TikTok direct message. We'll be sure to update this post if she responds. More From Motor1 Coolest Cars To Rent On Turo In America's 10 Largest Cities Ford Just Issued Its 90th Recall This Year. It'll Cost the Brand Half a Billion Dollars The New Electric Ford Bronco Looks Awesome. But It's Not for America Ford Just Issued Another Massive Recall. And It Doesn't Even Have a Fix Yet Share this Story Facebook X LinkedIn Flipboard Reddit WhatsApp E-Mail Got a tip for us? Email: tips@ Join the conversation ( )
The Citizen
05-06-2025
- Automotive
- The Citizen
Ford Family Promise introduces better service and benefits
From mobile servicing to comprehensive insurance, it's never been more beneficial to own a Ford. If you can't take your Ford to a dealership for a service, the workshop will come to you. picture: Supplied No matter what you drive, from a Ford Ranger to a Mustang, and everything in between, Ford South Africa unveiled an expanded Ford Family Promise, which comprises a comprehensive set of services and benefits designed to simplify the ownership experience while providing customers with greater peace of mind. The initiative brings together practical customer-focused solutions across Ford's national dealer network, along with enhanced ownership experiences to help ensure that every Ford owner receives support wherever they are. At the heart of the programme are several standout offerings that provide added value, convenience and peace of mind, including. ALSO READ: Ford makes life easier by servicing your car in your own garage Ford smart vehicle management The FordPass app enables selected features such as remote start, vehicle health alerts, service scheduling and location tracking, depending on the model. Customers can book services online via the FordPass app or Loan car programme and vehicle pick-up & delivery If a vehicle needs to remain at the dealership overnight, a loan car may be available. Vehicle pick-up and delivery services are also offered by selected dealers, adding further convenience for service customers. Free 4×4 driver training First time buyers of new Ranger and Everest 4×4 models are eligible for a complimentary one-day training course to help them get the most from their new purchase. Mobile servicing For customers unable to visit a dealership, Ford offers the convenience of mobile servicing. A qualified technician will carry out routine servicing at the customer's home or workplace, at no additional cost and to the same standard as in a workshop. ALSO READ: Ford puts price on new Dark Edition attired Territory In addition to mobile service, Ford customers can also take advantage of vehicle pick-up and delivery – a service that collects the vehicle from the customer's location and returns it once servicing is complete. This option is ideal for customers whose service needs go beyond what can be done via Mobile Service. Express service This service is designed for efficiency, with two technicians working simultaneously to complete scheduled vehicle servicing within 60 minutes. This option is suited to customers with limited time, without compromising service quality. Transparent service pricing A service price calculator is available for selected models, allowing customers to view service costs upfront. Genuine Ford parts and Motorcraft Ford owners have access to a wide range of Genuine Ford and Motorcraft parts, designed specifically for their vehicles. These parts meet the Blue Oval's quality standards, offering reliable performance, safety and long-term value. All parts are backed by a 24-month, unlimited-kilometre warranty for added peace of mind. Certified collision network In the event of an accident, the Certified Collision Network provides repairs through approved facilities. Approved repairers follow Ford's quality standards and use genuine parts. This helps ensure vehicles are restored safely and correctly, offering added peace of mind during a stressful time. Comprehensive insurance In a partnership with MiWay and Santam, Ford offers customers an effortless way to get comprehensive insurance cover. Powered by Ctrl Technologies, the digital platform makes it easy to request tailored insurance quotes, helping ensure both new and pre-owned vehicles are well protected. ALSO READ: Overboard: Ford Ranger Dropside puts hard work first Ford Protect 3-in-1 premium maintenance plan The Protect 3-in-1 Premium Maintenance Plan is designed to provide all-round cover for both routine servicing and unexpected repairs. It includes scheduled services, wear-and-tear items, and electrical and mechanical components, helping to simplify long-term vehicle ownership and reduce unforeseen costs. Optional service plan Included with every Ford vehicle purchase is a six-year or 90 000km optional service plan that covers all scheduled maintenance according to Ford's service schedule. This plan helps keep the vehicle in good condition while providing peace of mind throughout the ownership period. Affordable tyre repairs and replacements The Blue Oval's dealer network offers a wide selection of competitively priced tyres, with more than 15 trusted brands available. Coverage for Ford pre-owned vehicles Pre-Owned Maintenance and Used Service Plans ensure older vehicles remain properly maintained. With the enhanced Ford Family Promise, Ford South Africa is reaffirming its commitment to meaningful, long-term relationships with its customers. By offering integrated support that spans the entire ownership journey – from purchase to servicing and beyond – Ford can deliver a more human, responsive, and accessible customer experience.
Yahoo
28-05-2025
- Automotive
- Yahoo
Oconto police putting 2021 squad car up for sale to public
OCONTO, Wis. (WFRV) – The Oconto Police Department is selling one of its 2021 Ford Explorer squad cars to the general public. Officials say sealed bids for the vehicle will be accepted until 4 p.m. on June 2. The minimum bid is $10,000. Bids must be submitted in a sealed envelope containing contact information and the bid amount, and dropped off at the police station. The vehicle has approximately 105,200 miles and comes equipped with FordPass. According to the department, the tires are about 75% with a new set installed in November 2024. Regular maintenance has been performed, and the vehicle shows normal wear and tear. Anyone with questions or looking to set up a time to view the vehicle can call the Oconto Police Department at 920-834-7700. Copyright 2025 Nexstar Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.
IOL News
12-05-2025
- Automotive
- IOL News
From workhorse to tech marvel: the Ford Ranger Wildtrak Supercab Bakkie excels in every aspect
We've had our long term Ford Ranger Wildtrak Supercab bakkie for a couple of months now and it's been a trusty workhorse without skipping a beat. I've carted a faulty tumble dryer to the repair shop, saving on the call-out fee, lawnmowers, because the city council has long since given up on service delivery where we live, so veld grass verges need to be cut and thrown a bakkie load of wood on the back with winter creeping up on us. I've also focused on my fuel consumption and, between my partner and I, we've managed to get it down to 9l/100km. It helps that much of the driving has been done on highways, but for a 2.0-litre Bi-turbo diesel engine with 154kW and 500Nm of torque aided by a 10-speed automatic transmission, that's not bad for a big bakkie. Ask Ford self-service While bakkies of yore were considered primarily as agricultural implements, the new generation of leisure transport is in a completely different class. This is especially so with the Ford Rangers with driving dynamics closer to a modern SUV, interior creature comforts that hit it out of the park and technology to scare any luddite. One of those is the Ask Ford self-service tool that allows you to ask a question 24 hours a day and is then retrieved and answered from Ford systems, owners' manuals or Ford websites. It uses the repository's AI technology to search for the best responses. Ask Ford self-service is integrated with the Ford Pass app, incorporating an embedded factory-fitted modem that enables certain functions of the car to be performed from your phone.
The Herald
24-04-2025
- Automotive
- The Herald
Why the Ford Tourneo Custom is a clever family and business solution
Its steering is as direct as could be asked for, the suspension damping and plump 215/65 tyres wrapping 16" alloys make for a comfortable ride, while there was clearly no skimping on insulation materials. There is also a lot to write home about in specifications. Buyers in 2025 expect a high level of digitisation from a new car and the Ford minibus delivers, with a 13" central infotainment screen, complemented by a 12" instrument cluster. A reverse camera makes life much easier. Via the FordPass app, owners can control certain aspects of the vehicle using their smartphones, such as initiating pre-journey climate control programmes. On the safety front, it packs six airbags, in addition to various driver assistance functions such as lane-keep assist (which is felt but does not intrude too severely); adaptive cruise control and a driver attention monitor, among others. There is one feature we noticed lacking: electrically folding side mirrors. Power comes from a 2.0 l turbocharged diesel unit with four cylinders, good for 100kW/360Nm. It is linked to an eight-speed automatic driving the front wheels. The pairing is smooth and surprisingly punchy, considering the size of the vehicle. Economy is reasonable, with our tester indicating 10.1 l /100km. Minibus ownership opens up a realm of possibilities for travel and business that would not be possible with other body formats. The Ford Tourneo Custom makes a good case for itself among segment peers. It's worth remembering that the ingredients of the model will also be repurposed by Volkswagen for the imminent T7.
