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He took the helm at the height of tragedy. How Danone Canada's president is working to rebuild trust
He took the helm at the height of tragedy. How Danone Canada's president is working to rebuild trust

Hamilton Spectator

time4 days ago

  • Business
  • Hamilton Spectator

He took the helm at the height of tragedy. How Danone Canada's president is working to rebuild trust

After starting his career in Montreal, Frederic Guichard got the opportunity to return 26 years later, but the new president of Danone Canada's arrival was marred by tragedy — a listeria outbreak that would eventually claim three lives. The native of Nice, France, spent a year and a half in Canada in 1997-98 as part of a government-sponsored work program, serving as a marketing manager for Paris-based spirit maker Pernod Ricard in Montreal. Upon his return, Guichard accepted a role at Danone and has been working for the global food and beverage maker ever since. The company was founded in 1919 by Isaac Carasso, a Greek immigrant living in Barcelona, Spain, who was inspired by emerging research on the positive impact of yogurt on gut health and immunity. More than 106 years later, the France-headquartered company maintains its emphasis on promoting health through food. Today, Danone is a world leader in dairy and plant-based products, and second in packaged water and infant nutrition, with nearly $44 billion in sales in 2024. Its products are sold in more than 120 markets around the world with a global workforce of about 90,000. In 1972, then-CEO Antoine Riboud announced the company's 'dual project' of balancing business success with social progress, a mantra that Guichard says first attracted him to the company over a quarter century ago and has kept him there ever since. After nearly two decades working in marketing in Paris on Danone's yogurt, water and health brands, followed by another seven years in Eastern Europe, Guichard and his wife got the opportunity to return to Quebec last June. Danone entered the Canadian market in 1993 via its acquisition of Delisle, which had been in the yogurt business since the 1930s. The brand that brings Canadians Silk, Activia, Evian, Oikos, International Delight and more now leads the country in yogurt, plant-based beverages and coffee creamers. Most of the company's 618 Canadian staff are split between its Toronto and Boucherville, Que., offices, while others work remotely from coast to coast. Guichard was named president of Danone Canada in June 2024 and began in his new post last Canada Day. Within days of his arrival, however, the Canadian Food Inspection Agency issued a national recall of plant-based milk alternatives from a production facility that makes its flagship almond milk, Silk — among other brands — due to a suspected listeria outbreak. Guichard says the company has spent the past year trying to regain the trust of Canadian consumers by investing in its health and safety practices, while furthering its sustainability efforts and developing new products to meet changing consumer preferences. The Star recently spoke with Guichard from Danone Canada's headquarters in Boucherville, just outside Montreal, about the organization's long-standing commitment to taste, sustainability and health, and the challenges of confronting a tragedy that seemed to call those principals into question. As a French person, food is the only thing we talk about. Even when we're eating a meal, we're talking about the last one, and the next one. I was especially interested in the products that people consume every day, and the impact it has on their lives. It's something I learned from my mom, who gave me a strong nutritional education at home, and over time we've only learned more about how important food and nutrition is to your health. Originally, I studied engineering, because I was interested in how things work. I enjoyed learning about industrial engineering, manufacturing and supply chains, but I couldn't picture a career in it, so I went back to school to study marketing and communications. I enrolled in a program organized by the French government that sent recent graduates to work for French companies based all over the world for a year and a half. It's a great way to get on-the-job experience to bring back to France. I had always wanted to travel to Canada and there was an opportunity to work in Montreal, so I decided to go for it. I always thought Canada was a fantastic country to visit, but I didn't think I would really fall in love with it like I did. I came here with my future wife after we had been together for six months, so this was the first step we made as a couple, and maybe that's why it became so important to me. I wanted to work for a large French corporation that had a strong presence and a strong impact internationally, both because of the impact it could have, and because I wanted to go abroad again as soon as possible. It took 17 years, but I ended up moving eventually, and I never got bored working for this company, even in France. You don't stay at a company for 26 years unless you're passionate about the work you're doing. Danone's mission is to improve people's health through food while improving the health of the planet. If you want to be a leader in sustainability, you need to be a certain size, and as a global company we can make a significant impact. The two largest parts of our environmental footprint are agriculture and packaging. On the agricultural side, we are working with our upstream partners to promote regenerative agriculture to reduce the carbon emissions of milk production worldwide. Danone was also the first major food company to sign a pledge to reduce methane emissions from dairy production 30 per cent by 2030. On the packaging side, we are working with stakeholders across the supply chain to ensure our packaging is recycled properly. Last month we announced a $9-million investment in our Boucherville plant to develop more sustainable packaging. In fact, Danone is Canada's largest consumer-facing B-Corp . We call ourselves the 'health through food' company, because nearly 87 per cent of Danone's global dairy, plant-based, water and aqua-drinks portfolio has at least 3.5 out of five stars on the international Health Star Rating system, which is unique in our industry. We've accomplished that by focusing on making our foods healthier, and by promoting healthy food categories. For example, we've reduced the amount of sugar in our Canadian products by 30 per cent in the last seven years. They say the second brain is in your gut, and we know that a healthy gut has benefits that go beyond digestive health, like mood and mental health. We develop products based on the latest in fermentation and gut health science. Activia has been clinically proven to improve digestive health, and if you have Activia twice a day for 14 days in what we call the 'Activia Gut Health Challenge,' nine people out of 10 report feeling the difference. We've also seen a surge in products that are high in protein, which has been proven to not only help build muscle but promote healthier aging. Yogurt is a great way to deliver protein to people in a way that's convenient, versatile, affordable and nutritional, without sugar or fat, which is why we introduced Oikos Pro, a high-protein Greek yogurt, this year in Canada. The same is true of plant-based milks, which were pioneered by Silk in the '70s, before being acquired by Danone in 2017. It's not just for those who can't tolerate dairy. In fact, many Canadians prefer having their cereal with sweetened almond milk than regular milk because of the taste, but also because it doesn't have as much sugar. This category really illustrates how we can have the best of nutrition and taste at once, and we continue to innovate in that direction. Those events have been devastating for all of us, because as you said we are a company that is based on health through food, so facing the reality that we might have missed something somewhere that led to these events was very hard. This happened a few days after I landed in Canada, and I immediately faced one of the most tragic events in the company in many years. The entire industry was caught off guard; we didn't think something like this could happen in this product category. I'm proud of how quickly the team worked to protect the health of our consumers. After we made the recall, we discovered that the issues were from a factory of a co-manufacturer and so we completely changed all our sourcing and moved everything into our Danone factories. It's been emotionally challenging for everyone, but I'm proud of how we managed to sustain production, raise the bar of all our products in terms of quality and safety, and created awareness across the industry. We are operating in consumer goods categories that are growing faster than average, and we need to lead those categories and shape them in a way that meets consumer expectations. Canadians want healthier products that take better care of the environment. They want transparency on what goes into them, the science behind them, and the values of the company. We're going to double down on what we do best, which is crafting new recipes that not only taste good, but go one step further in terms of health and nutrition. We are here to develop such products and to develop trust with our consumers. There is a lot of room for innovation, and we aim to lead those categories, not just to serve them.

He took the helm at the height of tragedy. How Danone Canada's president is working to rebuild trust
He took the helm at the height of tragedy. How Danone Canada's president is working to rebuild trust

Toronto Star

time4 days ago

  • Health
  • Toronto Star

He took the helm at the height of tragedy. How Danone Canada's president is working to rebuild trust

After starting his career in Montreal, Frederic Guichard got the opportunity to return 26 years later, but the new president of Danone Canada's arrival was marred by tragedy — a listeria outbreak that would eventually claim three lives. The native of Nice, France, spent a year and a half in Canada in 1997-98 as part of a government-sponsored work program, serving as a marketing manager for Paris-based spirit maker Pernod Ricard in Montreal.

Danone Canada Receives Platinum-Level Parity Certification from Women in Governance Français
Danone Canada Receives Platinum-Level Parity Certification from Women in Governance Français

Cision Canada

time04-06-2025

  • Business
  • Cision Canada

Danone Canada Receives Platinum-Level Parity Certification from Women in Governance Français

TORONTO and BOUCHERVILLE, QC, June 4, 2025 /CNW/ - Danone Canada is proud to share that it has been awarded the Platinum-level Parity Certification from Women in Governance (WiG) — the highest level of recognition for gender parity in the workplace. This marks a major milestone in Danone Canada's ongoing journey toward building a more inclusive and equitable organization. After receiving Silver in 2023 and Gold in 2024, this year's jump to Platinum reflects the company's steady progress and deep-rooted commitment to gender equity at every level. "The Platinum-level Parity Certification from Women in Governance is a powerful recognition of our ongoing commitment to gender equality and inclusion," said Frederic Guichard, President at Danone Canada. "Having strong female leaders around the table is essential to carrying out our mission of bringing health through food to Canadians. Innovation and collaboration thrive when we have diversity of thought, background and experience, which is why it is deeply rooted in our values, what we do and our vision for the future." The Parity Certification program, created by Women in Governance in 2017, is the first of its kind in North America. It assesses organizations across key areas including leadership, workplace culture, policies, and outcomes. Danone Canada's efforts across all these areas reflect its sustained efforts to promote gender equality across all levels of the organization, including its leadership team. Key initiatives such as internal accountability frameworks, leadership development programs for women, the active support of its employee resource group dedicated to empowering leading and inspiring female talent, and targeted measures to eliminate bias have all played a pivotal role in reaching this milestone. "Parity cannot be simply declared — it must be built with determination, commitment, and courage. At Danone Canada, gender equality is deeply embedded in the company's culture. Achieving the Platinum level of the Parity Certification marks a major milestone and reflects a strong commitment to making parity a true driver of change," explains Caroline Codsi, Founder & CEO of Women in Governance. "By taking concrete action on representation, access to leadership roles, and equal career paths, Danone Canada reinforces its conviction: parity is a lever for performance and a key condition for sustainable collective progress." Danone is globally recognized as one of the select companies on the Financial Times-Statista 2025 list of Diversity Leaders and was also named among Forbes' 2024 World's Top Companies for Women. About Danone Canada Danone Canada is part of Danone, a leading global food and beverage company, with head offices in Toronto (ON) and Boucherville (QC). With a long-standing mission of bringing health through food to as many people as possible, Danone aims to inspire healthier and more sustainable eating and drinking practices while committing to achieve measurable nutritional, social, societal and environment impact. As the country's largest consumer-facing certified B Corp, Danone Canada's portfolio includes iconic pioneering brands in dairy yogurt, plant-based products, coffee creamers and beverages including: Activia, Oikos, Silk, Danone, Two Good, International Delight, evian and more. For more information about Danone Canada and its brands, visit or LinkedIn. About Women in Governance Women in Governance (WiG) is a non-profit organization founded in 2010 to support women in their career advancement and access to decision-making bodies, as well as progressive organizations striving to close the gender gap in the workplace. The organization pursues its mission with its Parity Certification™, inspiring events, as well as robust governance training and mentoring programs. More information is available at

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