Latest news with #GDPR-compliant
Business Wire
01-07-2025
- Business
- Business Wire
x-hoppers Launches Embedded Agentic AI to Power Smarter, Safer and Faster Retail Experiences
TALLINN, Estonia--(BUSINESS WIRE)--x-hoppers, the smart, AI-powered retail communications platform from Wildix, today announced the rollout of its fully embedded agentic AI suite, now live across all x-hoppers deployments. Designed to streamline operations, reduce theft and improve customer experience, the next-generation system gives frontline retail teams the power to act in real time, hands-free and without screen-switching or manual tools. Modular, autonomous and fully GDPR-compliant, x-hoppers' agentic AI listens, interprets intent, and takes immediate action based on voice input. Whether flagging a restock, reporting a theft or pulling up personalized promotions, retail staff can complete critical tasks directly through their headsets, without screens or manual escalations. 'Brick-and-mortar retail depends on fast decisions, clear communication and seamless service,' said Graham Dixon, x-hoppers CTO. 'Our agentic AI amplifies that impact across every level by compounding the entire experience. From frontline staff using their voice to take instant action, to back office teams gaining real-time insights, to customers receiving faster, more personalized service, every layer benefits.' The no-code configuration studio allows retailers and partners to tailor workflows to store-specific operations, making the AI both scalable and easy to deploy. Real-Time Intelligence, Built for the Retail Floor Agentic AI represents a shift from reactive automation to autonomous execution. According to Gartner, agentic AI could resolve 80% of common customer service issues by 2029, reducing operational costs by up to 30%. x-hoppers' agentic AI, embedded in a wireless headset, empowers retail staff to activate a wide range of intelligent workflows in real time, including: Flag low stock while scanning items, triggering automatic replenishment workflows Report theft or safety incidents via voice, with auto-escalation and alert logging Access real-time promotions using inventory and loyalty history Manage HR and operations hands-free, from clock-ins to task tracking Accessing customer context, when available through loyalty programs or app-based IDs, to personalize service Bridging Online and In-Store Journeys x-hoppers also transforms omnichannel continuity through a retail-specific AI assistant that unifies digital and physical touchpoints: AI surfaces relevant insights, such as purchase history or preferences, to help staff provide tailored, efficient service. In-store teams can instantly retrieve this context via voice, without needing to escalate or leave the floor A digital assistant on the retailer's site can help capture behavioral cues (e.g., product interest or cart activity), which, if linked to a known profile, can inform in-store engagement Staff gain voice-enabled access to operational, HR and customer-facing workflows, empowering them to resolve requests immediately, without escalations or delays Whether online or on the floor, the platform ensures seamless customer handoffs and consistent service across every interaction. Already Powering Results Across Shop Floors British supermarket chain Heron Foods is among the first to adopt the system, now live in 25 stores and rolling out across all new and refurbished locations. Staff use x-hoppers to troubleshoot checkout issues, log tickets automatically, detect theft through AI-enabled computer vision and manage daily tasks, without escalating to managers or leaving the floor. 'x-hoppers has been a game-changer from the previous technology used in stores at Heron Foods,' said Jon Newson, Head of Information Technology, Heron Foods. 'After a successful proof-of-concept, around 25 stores now use the technology, with every new and refurbished store adopting it. The headsets extend functionality beyond our previous solution, improve team collaboration on the floor, enhance customer experience with prompt service and increase colleagues' sense of safety on the shop floor.' Built with privacy at its core, x-hoppers agentic AI features full GDPR compliance, no biometric tracking, a transcription engine fully decoupled from large language models and modular no-code workflows customizable to each store's needs. From store floors to HQ, x-hoppers' scalable AI platform strengthens collaboration, improves response times and puts powerful tools directly in the hands of retail staff. About x-hoppers Launched in 2024 in the UK, US, France and Germany, x‑hoppers is an AI‑powered retail communication platform designed to improve store operations, security, and customer experience. By integrating wireless headsets, smart call points and AI‑driven theft detection, x‑hoppers helps retailers optimise in‑store communication and reduce shrinkage. Wildix's UC retail solution is now trusted by leading retailers, including Holland & Barrett, Heron Foods, House of Spells and Tenby Stores, with more brands joining as demand for smarter, AI-driven in-store connectivity and security continues to rise.
Time Business News
20-06-2025
- Business
- Time Business News
Europe's Most Empowering Side Hustle for Women? QueenZone257 Is Taking Over
In a time where flexible work opportunities are in high demand—especially among women seeking independence and work-life balance—a new platform is gaining massive attention across Europe. Introducing – a digital space created exclusively for women to earn money on their own terms. Praised as 'Europe's most empowering digital side job for women,' QueenZone257 combines freedom, trust, and real rewards – offering a new standard for what a modern side hustle can be. 'This is not just a job – it's an opportunity,' says Lina H., a 29-year-old from Berlin. 'I complete simple tasks on my phone, test products I actually get to keep, and earn money daily. No fees, no pressure – just honest work.' The platform, accessible via offers daily digital tasks and paid product testing jobs designed for women across Germany, Austria, Switzerland, and now the UK. No professional background is needed – just a smartphone and internet connection. Most tasks take just a few minutes and include app testing, feedback submission, and Goodie Assignments, where users receive real products to try and review. Unlike many gig platforms, QueenZone257 is: ✅ 100% free to join – no upfront payments or hidden costs – no upfront payments or hidden costs ✅ Fully GDPR-compliant , ensuring user privacy and data protection , ensuring user privacy and data protection ✅ Fast-paying – earnings are paid out promptly, with no minimum thresholds Users are guided through a simple onboarding process via WhatsApp and can choose when and how often they want to work. There are no fixed schedules – the platform adapts to individual lifestyles. 'It's rare to find something online that's actually fair and transparent,' says a London-based user. 'QueenZone257 felt real from day one.' While many online jobs feel impersonal or exploitative, QueenZone257 emphasizes community, clarity, and flexibility. It's designed to help women earn money without pressure, from wherever they are – whether on the sofa, on the go, or during a quiet moment at home. Women aged 18–40 can now apply directly at The application process is digital, fast, and takes only a few minutes. Once accepted, new users typically receive their first assignment within 48 hours. TIME BUSINESS NEWS
Time of India
17-06-2025
- Business
- Time of India
AI Hiring Revolutions: 97% of Top European Employers Are Missing the Mark, ETHRWorldEMEA
96% lack chatbots for job recommendations 94% don't use location-based job suggestions 93% fail to show recently viewed roles 59% do not feature strong employer branding content 51% lack a clear employer value proposition Advt By , Agencies Join the community of 2M+ industry professionals. Subscribe to Newsletter to get latest insights & analysis in your inbox. Get updates on your preferred social platform Follow us for the latest news, insider access to events and more. Despite growing pressure to build inclusive, tech-driven labour markets, most top European companies are failing to deliver a personalised and efficient hiring experience, according to Phenom's 2025 European State of Candidate Experience report . The study, which assessed the career sites of 100 leading organisations, revealed that 97% score poorly in using AI and automation to personalise job seeker engagement, a critical gap in attracting and converting top talent in a skills-first economy While companies are improving mobile application processes, multilingual content, and job descriptions, the absence of AI-driven features hinders candidate alignment, discovery, and application urges employers to adopt AI agents, conversational tools, and skill-matching engines to move from transactional to relationship-based recruitment. As European initiatives like the EU Pact for Skills call for smarter hiring ecosystems, HR leaders are being urged to reimagine the candidate journey as a competitive differentiator, not just a compliance requirement."There's a clear divide between those experimenting with AI and those truly harnessing it to transform hiring," said John Harrington, Sr. Director at Phenom, emphasising the need for personalised, GDPR-compliant experiences that scale with automation while meeting the expectations of today's workforce.
Time Business News
17-06-2025
- Health
- Time Business News
How to Choose the Best Digital Marketing Agency for Healthcare
In the digital age, healthcare providers must do more than provide excellent care—they must also connect with patients online. That's why hiring the best digital marketing agency for healthcare can make a significant difference. From improving your online visibility to increasing patient bookings, a specialized agency understands both the medical field and modern marketing strategies. In this guide, we'll explore what makes an agency the right fit, what services to expect, and how to make an informed choice. Healthcare is different from other industries. Patients expect trust, privacy, accuracy, and professionalism. Unlike retail or hospitality, you can't run flashy ads or make exaggerated claims. That's why your marketing partner must: Understand healthcare ethics and compliance Know how to target and educate patients, not just sell services Deliver customized solutions for clinics, hospitals, and practices A specialized agency will know how to speak to your audience in a respectful and informative way, building credibility and results. The best digital marketing agency for healthcare will provide a full suite of services designed to boost your brand and grow your practice: Mobile-optimized HIPAA/GDPR-compliant Appointment booking systems Doctor profiles, testimonials, FAQs Local SEO to target patients nearby Medical keyword research Blog content and landing page optimization Backlink building Google Ads for services like 'orthopedic surgeon near me' Retargeting ads for interested patients Budget-friendly campaigns with measurable ROI Regular content across Facebook, Instagram, LinkedIn Engagement campaigns for awareness Promoting health tips, achievements, and testimonials Monitoring platforms like Google Reviews, Practo, Zocdoc Encouraging patient reviews Addressing negative feedback professionally Appointment confirmations and reminders Wellness newsletters Recovery and follow-up sequences Doctor interviews Patient stories Explainer videos on procedures All of this is tailored to meet industry regulations and patient expectations. When searching for a partner, look for the following traits: Choose an agency that has worked with hospitals, clinics, wellness centers, or health tech startups. They should be familiar with terms like HIPAA, patient portals, or telemedicine. The best agencies ensure that your marketing follows healthcare laws and data privacy regulations. They don't use clickbait or unverified health claims. They provide clear metrics on: Website traffic Leads and conversion rates Campaign ROI SEO rankings Transparency helps you make better marketing decisions. Avoid agencies that offer 'one-size-fits-all' packages. Your needs may differ based on: Your specialties (pediatrics vs. dentistry) Location (urban hospital vs. rural clinic) Target audience (elderly patients vs. millennials) The right agency will customize every campaign. Healthcare content must be clear, accurate, and compassionate. Look for teams with medical writers, video editors, and designers who understand patient communication. Do you have experience with healthcare clients? Can you provide case studies or results from past campaigns? How do you handle HIPAA/GDPR compliance? What's your strategy for local SEO and online reviews? How often will I receive performance reports? Can you tailor the service based on my goals and location? These questions will help you gauge the agency's expertise and professionalism. Benefit Impact Expertise in the industry Strategies aligned with patient needs Improved patient acquisition More appointments and inquiries Cost-effective campaigns Better ROI compared to traditional marketing 24/7 online visibility Reach patients anytime, anywhere Stronger patient trust Through quality content and positive reputation Some well-known agencies in the healthcare digital marketing space include: Healthgrades Digital Solutions – USA – USA Smart Clinics Digital – UAE – UAE Practis – USA – USA Minds Metricks – Dubai – Dubai Nexhealth Marketing – Global You can also explore regional agencies with strong portfolios tailored to your local market. Lack of healthcare-specific experience Promising 'overnight' rankings or unrealistic results Using generic content or duplicate blogs Ignoring compliance or legal disclaimers Limited reporting or vague campaign goals Choosing the best digital marketing agency for healthcare is not just about price or popularity—it's about expertise, trust, and results. A qualified agency will understand your field, respect patient privacy, and help you connect with your audience through modern, ethical, and effective strategies. Whether you run a small clinic or a large medical institution, investing in a reliable healthcare marketing partner will elevate your brand and grow your practice sustainably. TIME BUSINESS NEWS
Business Upturn
02-06-2025
- Business
- Business Upturn
KONTAKTUM (former Berger Kommunkation) launches SignalDesk to Power Europe's Top Wellness Brands
By GlobeNewswire Published on June 1, 2025, 22:56 IST BERLIN, June 01, 2025 (GLOBE NEWSWIRE) — After more than 15 years operating quietly under the name BERGER KOMMUNIKATION, one of Europe's most trusted backend communication infrastructures has officially rebranded and relaunched as KONTAKTUM. KONTAKTUM will now operate independently, with a sharpened focus on the wellness and health supplement industry across the EU. The new identity reflects the company's deep specialization in backend revenue systems — from multilingual customer support to advanced sales reactivation flows — for brands that ship thousands of units daily across Europe. While BERGER KOMMUNIKATION built its name in high-performance outbound operations, KONTAKTUM expands the model into a more modern, full-stack backend solution. That includes welcome call systems, cart recovery outreach, localized reactivation campaigns, and multilingual voice support — all designed to improve customer lifetime value (LTV) without disrupting frontend operations. 'Most brands focus on acquisition,' says a KONTAKTUM team lead. 'But the real margin lives in what happens after the sale — and that's exactly where we operate.' The new KONTAKTUM brand brings together years of operational know-how, a fully native-speaking team across 8 European languages, and a distributed team based in Berlin, Paris, Milan, and Barcelona. The company also confirmed the rollout of its proprietary backend management interface, internally known as SignalDesk — a platform that allows wellness brand operators to monitor backend flows, agent performance, and reactivation ROI in real time. This level of visibility is rare in the post-purchase ecosystem, especially in multilingual markets. With GDPR-compliant infrastructure and a white-label approach, KONTAKTUM acts as the invisible layer behind the most profitable wellness brands in the region. Brands remain in full control of the customer experience, while KONTAKTUM ensures that revenue is recovered, retained, and scaled silently in the background. The split from BERGER KOMMUNIKATION also comes with internal expansion: KONTAKTUM now manages over 1.8 million customer records per quarter, and the team has grown by over 60% in the past six months. 'We're not an agency. We're infrastructure,' says the KONTAKTUM operations team. 'That means brands plug us in and see the numbers move — quietly and consistently.' Although no client names have been disclosed, industry insiders confirm KONTAKTUM is currently working with multiple top-5 EU advertisers in the wellness space, handling full backend delivery for both new and recurring customer flows. For wellness brands looking to improve retention, reduce refunds, or build a backend that actually converts — KONTAKTUM appears to be the new name to know. Media Contact:Felix Hoffman [email protected] Disclaimer: This press release is provided by the Kontaktum. The statements, views, and opinions expressed in this content are solely those of the content provider and do not necessarily reflect the views of this media platform or its publisher. We do not endorse, verify, or guarantee the accuracy, completeness, or reliability of any information presented. This content is for informational purposes only. Neither the media platform nor the publisher shall be held responsible for any fraudulent activities, misrepresentations, or financial losses arising from the content of this press release. In the event of any legal claims or charges against this article, we accept no liability or responsibility. Globenewswire does not endorse any content on this page. Legal Disclaimer: This media platform provides the content of this article on an 'as-is' basis, without any warranties or representations of any kind, express or implied. We do not assume any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information presented herein. Any concerns, complaints, or copyright issues related to this article should be directed to the content provider mentioned above. Photos accompanying this announcement are available at Disclaimer: The above press release comes to you under an arrangement with GlobeNewswire. Business Upturn takes no editorial responsibility for the same. GlobeNewswire provides press release distribution services globally, with substantial operations in North America and Europe.
