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What Destinations Get Wrong (and Right) About the Muslim Travel Market
What Destinations Get Wrong (and Right) About the Muslim Travel Market

Skift

time04-07-2025

  • Business
  • Skift

What Destinations Get Wrong (and Right) About the Muslim Travel Market

Destinations investing early and comprehensively in halal-friendly travel are likely to gain long-term competitive advantage as this sector continues to grow. The global Muslim travel market is expected to reach $235 billion by 2030, up from $189 billion in 2024, according to the 2025 Mastercard-CrescentRating Global Muslim Travel Index (GMTI), released last month. The Muslim, or halal, travel sector caters to the specific needs of Muslim travelers, including halal-certified food, access to prayer spaces, and accommodations that align with Islamic values. The Muslim travel index, a widely cited benchmark, tracks this segment and ranks 145 destinations worldwide using a four-point framework: Access, Communication, Environment, and Services. The report attributes the sector's projected growth to three key trends: a rising global Muslim population, from 2.12 billion in 2024 to a projected 2.47 billion by 2034, increasing disposable income, and better access to travel infrastructure. In 2024, international arrivals of Muslim travelers were 10% higher than pre-pandemic levels. Malaysia and Singapore On Top Southeast Asia continues to outperform other regions in attracting Muslim travelers. Malaysia once again ranked first among Muslim-majority destinations. Singapore leads all non-Muslim-majority countries, thanks to its extensive halal food offerings, inclusive tourism services, and traveler-friendly airport infrastructure. 'Thailand has been targeting the halal travel market for a long time, primarily to attract tourists from Malaysia and Indonesia,' said Fazal Bahardeen, CEO of CrescentRating. He noted that the Philippines is becoming a serious contender, 'They're (The Philippines) the first non-Muslim destination to offer a halal-friendly beach in Boracay for Muslim families.' The Philippines Department of Tourism created a halal travel portfolio, expanded halal food certifications, and launched awareness training for tourism operators. Speaking at the Skift Asia Forum, Christina Garcia Frasco, tourism secretary of the Philippines, discussed how there has been a very serious push towards expanding the Philippines' Muslim-friendly tourism portfolio. Other Asian destinations including Taiwan, Hong Kong, Japan, South Korea, Vietnam, and Cambodia are also investing in halal-friendly offerings. Hong Kong and Taiwan ranked third and fourth, respectively, among non-Muslim-majority destinations in the travel index. What Muslim Travelers Actually Want 'Many people have a misconception that halal travel is limited to the Middle East,' said Azwan Ariffin of Tripfez, a Malaysia-based online travel agency focused on Muslim-friendly travel. 'In reality, any destination can attract halal travelers by offering food and facilities which meet their religious requirements.' Bahardeen said that Muslim travelers want many of the same things other travelers do, such as seamless digital services, cashless transactions, and streamlined immigration, but with an added layer of faith-based considerations. 'The Muslim market is not a behemoth,' he said. 'It's segmented into three categories, depending on how strictly Muslim travelers observe their faith: 20% are 'strictly practicing,' 60% are 'practicing,' and 20% are 'less practicing.'' Destinations must understand that each of these groups has different expectations. 'Strictly practicing Muslims may require dedicated prayer facilities and halal-only dining and accommodation options,' Bahardeen said. 'Less practicing Muslims may need halal food available but can be more flexible on other options.' Muslim-majority countries are often well positioned to cater to all levels of practice. Others may be limited by cultural norms, infrastructure, or funding. 'For Muslims, there are some overall essential requirements for a destination, or 'need to have,'' Bahardeen said. 'For example, halal food, access to prayer spaces, water-friendly toilets, and no Islamophobia. Then there are qualities that are 'good to have,' such as fasting-friendly hotels and Muslim-friendly experiences.' The final tier, described as 'nice to have,' includes destinations with no non-halal food or alcohol and separate activities for men and women. Accessibility Still Overlooked Many Muslim travelers travel with extended family, including elderly or disabled relatives. According to United Nations Tourism, nearly 50% of people over age 60 have a disability, yet most global destinations are still not designed with their needs in mind. Muslim travelers in particular need hotels, prayer areas, and transportation options that accommodate wheelchairs and limited mobility. 'Accessibility is a neglected area that we are trying to push,' Bahardeen said. The travel index added accessibility as a standalone category in 2023, highlighting a major gap in tourism readiness. Gen Z and Millennials Reshaping the Market Younger Muslim travelers are driving much of the sector's growth. Millennials and Gen Z Muslims tend to be more mobile-first, experience-oriented, and digitally fluent. 'Younger Muslim travelers are more flexible, less strict than older generations,' said Ariffin. 'For example, requiring that a hotel be clean, but not necessarily halal.' They are also a powerful marketing force. 'Younger Muslims are willing to be more adventurous and independent and can have a big positive impact on travel markets through their social media,' he said. These travelers also help destinations smooth out seasonal peaks. Many plan trips around Islamic holidays, such as Ramadan and Eid, which fall at different times each year and can boost tourism during otherwise slower periods. 'Leveraging the Muslim travel market also gives a destination more economic stability in case other tourist sectors fall off,' Bahardeen said. CrescentRating CEO Fazal Bahardeen at the Skift Asia Forum

UAE climbs to joint second spot in Global Muslim Travel Index as demand surges
UAE climbs to joint second spot in Global Muslim Travel Index as demand surges

Al Etihad

time03-07-2025

  • Business
  • Al Etihad

UAE climbs to joint second spot in Global Muslim Travel Index as demand surges

3 July 2025 23:33 KHALED AL KHAWALDEH (ABU DHABI)The UAE has cemented its place as one of the world's leading destinations for Muslim travellers, jumping three spots to a joint second place in the latest Mastercard-Crescent Rating Global Muslim Travel Index (GMTI) 2025. The country shares the second spot with Saudi Arabia and Türkiye, each achieving a score of 78, the index ranking underscores the UAE's strategic push to attract faith-conscious tourists through investments in infrastructure, digital innovation, and tailored hospitality - positioning the Emirates as a global hub for halal travel at a time when demand is soaring.'The UAE offers an environment that seamlessly blends Muslim-friendly services and modern luxury,' the report said. 'For Muslim travellers, the destination features widespread availability of prayer facilities in public. Halal restaurants and diverse cuisines cater to dietary needs while celebrating Islamic cultures,' it added. The annual index which analyses over 153 destinations on various metrics predicts the market for Muslim travel will reach 245 million arrivals by 2030, from 176 million in 2024. The UAE is well placed to capitalise on this trend, as it continues to challenge Malaysia, Saudi Arabia, and Turkiye for the top position. The Emirates score highly across the GMTI's ACES framework - Access, Communications, Environment, and Services - the key pillars used to evaluate the quality of destinations for Muslim travellers. It was particularly strong in 'access' where it ranked first, with world-class air, rail, and road infrastructure making the country easily accessible to a large portion of the world's Muslim travellers. Another standout area highlighted in the report is the UAE's digital innovation in the tourism sector. Initiatives such as smart apps, integrated travel platforms, and real-time digital services have improved both convenience and confidence for faith-conscious travellers, setting the UAE apart from many competitors. Moreover, the country's simplified visa processes and targeted marketing campaigns have also paid dividends, broadened the UAE's appeal, and facilitated a smoother travel experience. Investments in cultural experiences, including museums, heritage sites, and Islamic art centres, were noted for further strengthening the UAE's offering, catering to a new generation of Muslim travellers seeking experiences that combine leisure with cultural enrichment and religious values.

Tourism : Africa attracts Muslim tavelers, France loses ground
Tourism : Africa attracts Muslim tavelers, France loses ground

Ya Biladi

time28-06-2025

  • Business
  • Ya Biladi

Tourism : Africa attracts Muslim tavelers, France loses ground

France is no longer among the most attractive destinations for Muslim travelers, according to the 2025 edition of the Global Muslim Travel Index (GMTI). Developed by CrescentRating in partnership with Mastercard, this benchmark ranking has assessed the world's most «Muslim-friendly» tourist destinations annually since 2015. The latest report, which now includes 153 countries, shows a notable decline in the appeal of several Western destinations. Countries such as France, Switzerland, Belgium, and even the United States are absent from this year's ranking. Meanwhile, nations like Kenya, New Zealand, and Lebanon are gaining prominence. The Asia-Pacific and African regions continue to rise in popularity. Malaysia, Türkiye, and Saudi Arabia remain firmly at the top of the list. In 2024, Muslim tourists took nearly 176 million trips, an increase of over 25% compared to the previous year. By 2030, that number is expected to grow to 245 million, representing a market valued at $230 billion.

PH rises as Muslim-friendly destination in 2025 global index
PH rises as Muslim-friendly destination in 2025 global index

GMA Network

time19-06-2025

  • Business
  • GMA Network

PH rises as Muslim-friendly destination in 2025 global index

This photo taken on June 17, 2020 shows the white beach of Boracay Island, Aklan. Ernesto Cruz/ AFP The Philippines has gained recognition as a welcoming country for Muslim travelers, climbing to 8th place in the Global Muslim Travel Index (GMTI) 2025 among destination that are not part of the Organization of Islamic Cooperation (OIC). The country improved its score to 53 in this year's GMTI, up 7 points compared to its 2024 performance when it ranked 12th. The report, jointly produced by Mastercard and CrescentRating, was released this June and takes note of the country's ongoing efforts to build an inclusive and culturally sensitive tourism sector. The Philippines is among non-OIC destinations that were described as making "strong gains" this year, along with Taiwan, Thailand, Ireland, and Australia. In the non-OIC tier, Singapore vaulted to the top spot with a score of 71, jumping 5 spots compared to last year. The GMTI 2025 report said, "The Philippines is steadily positioning itself as a Muslim-friendly destination by strengthening its capacity to welcome Muslim travelers. Efforts focus on improving accessibility to Halal food and integrating Muslim-friendly features at key tourist sites." The report also noted that Philippine tourism authorities have launched initiatives to expand Halal-certified dining and accommodations. Stakeholders, meanwhile, have been educated on Muslim visitors' needs. "With these efforts and the promotion of its diverse culture and natural beauty, the Philippines is emerging as an appealing destination for Muslim travelers in Southeast Asia," the report said. Inclusivity and diversity Tourism Secretary Christina Garcia Frasco welcomed the improved ranking, saying it affirms the government's efforts to promote inclusivity and expand the reach of Philippine tourism. "This recognition for the Philippines by the Global Muslim Travel Index 2025 affirms our steady commitment to introduce the Philippines as a halal and Muslim-friendly destination, as well as transforming our leading and emerging tourist spots to become those that practice inclusivity and diversity regardless of race and faith," Frasco said. "By prioritizing halal and Muslim-friendly tourism, we not only demonstrate our commitment to inclusivity and cultural sensitivity but also open up opportunities to attract more Muslim travelers from around the world, while expanding markets for our tourism stakeholders and creating more livelihood and employment for our fellow Filipinos," she added. CrescentRating CEO Fazal Bahardeen said the "remarkable progress" of the Philippines, alongside Hong Kong and Taiwan, demonstrate a "genuine commitment to building inclusive and welcoming tourism ecosystems." International Muslim tourist arrivals were reported to have reached 176 million in 2024, with forecasts expecting the number to grow to 245 million by 2030. By then, global Muslim travel spending is projected to hit $230 billion, underscoring the sector's economic importance. Part of the Department of Tourism's inclusivity strategy under its National Tourism Development Plan (NTDP) 2023-2028 is the implementation of updated guidelines for the operations and recognition of Muslim-Friendly Accommodation Establishments. The DOT has launched various programs to support Muslim-friendly tourism, including: SALAAM: The Halal Tourism and Trade Expo Marhaba Boracay–the first dedicated Muslim-friendly beach cove in Boracay Island Awareness campaigns and training sessions for tourism stakeholders Increased promotion of Halal-certified restaurants and Muslim-friendly facilities The GMTI report also noted the the expansion of Megaworld Hotels & Resorts, which the DOT said became the first hotel group in the Philippines to be fully recognized as 100% Muslim-Friendly Accommodation Establishments across all 13 of its properties. Megaworld's efforts were acknowledged at the Halal in Travel Awards 2025 in Singapore, where it was named "Muslim-Friendly Hotel Chain of the Year." The report also highlighted the amenities offered at Megaworld properties, such as Qibla direction markers, prayer rugs upon request, water-friendly restrooms, Halal-certified food offerings, designated prayer spaces, and gender-separated spa areas. — VDV, GMA Integrated News

Mastercard-CrescentRating Global Muslim Travel Index reveals trends shaping the future of Halal travel - Middle East Business News and Information
Mastercard-CrescentRating Global Muslim Travel Index reveals trends shaping the future of Halal travel - Middle East Business News and Information

Mid East Info

time19-06-2025

  • Business
  • Mid East Info

Mastercard-CrescentRating Global Muslim Travel Index reveals trends shaping the future of Halal travel - Middle East Business News and Information

10th annual report spotlights leading Muslim-friendly destinations worldwide Dubai, UAE; June, 2025 – As awareness of Muslim travelers' needs grows, Halal travel is increasingly shaping how destinations design and deliver experiences. According to the newly released 2025 Mastercard-CrescentRating Global Muslim Travel Index (GMTI), international Muslim arrivals reached 176 million in 2024 – up 25% from 2023 – and are projected to grow to 245 million by 2030. By then, total travel spending is expected to reach USD$230 billion, highlighting the growing influence and economic potential of this vibrant market. To stay competitive, travel and tourism stakeholders must adapt to the evolving needs of Muslim travelers, prioritizing purpose, inclusivity, and digital innovation. The 10th edition of the GMTI identifies the key trends and destination leaders shaping the future of Halal-friendly travel. Key Consumer Trends Impacting Halal Travel: GMTI 2025 highlights five important trends shaping Muslim travel preferences today: Smart Apps for Halal Journeys: Muslim travelers are embracing digital tools that offer seamless access to faith-aligned services and personalized experiences. The Modern Female Muslim Traveler: Women are shaping the Halal travel sector in powerful ways, driving demand for safer, inclusive, and thoughtfully designed spaces. Muslim-friendly facilities: Destinations that offer alcohol-free environments, Halal-certified dining, prayer facilities, and gender-segregated pools and spas are becoming essential. Solo Travel Surge: Younger Muslim travelers are embracing solo adventures, favoring autonomy and personalized itineraries. Digital Detox Retreats: Inspired by Islamic values of mindfulness and balance, many travelers are seeking tech-free escapes rooted in nature and spirituality. Destinations Leading the Way in Muslim-Friendly Travel The GMTI 2025 highlights leading destinations around the world that are setting benchmarks in Muslim-friendly travel. Among OIC destinations, Malaysia retains the top spot, recognized for its accessible Halal-friendly services and infrastructure. Türkiye, Saudi Arabia, and the United Arab Emirates (UAE) share the second spot, each offering a strong combination of cultural heritage, modern amenities, and dedicated efforts to enhance the Muslim travel experience. Indonesia also ranks highly, supported by its rich cultural appeal. Other notable destinations in the Gulf region include Qatar, Oman, and Kuwait, all of which continue to strengthen their offerings for Muslim travelers. Among non-OIC destinations, Singapore remains the leader – recognized for its emphasis on inclusivity and cultural sensitivity. Thailand and the Philippines are steadily emerging as rising Muslim-friendly destinations in Southeast Asia. Thailand offers warm hospitality and a growing range of Halal-certified services, while the Philippines is enhancing its capacity to serve Muslim travelers through better Halal food access and Muslim-friendly features at key tourist sites. In addition, Hong Kong has emerged as standout non-OIC destination, ranking third in the GMTI 2025. The city has invested significantly in Muslim-friendly infrastructure, with 61 hotels accredited by CrescentRating and 153 restaurants Halal-certified by the Trustees of the Islamic Community Fund of Hong Kong. Hong Kong also received the Most Promising Muslim-Friendly Destination of the Year award, part of the Global Muslim Travel Index Awards. Taiwan has also continuously positioned itself as a Muslim-friendly destination, offering a welcoming environment that respects cultural and religious diversity. Over 230 restaurants and hotels have been Halal-certified by the Chinese Muslim Association, many of which include separate kitchens to meet dietary requirements. With the global Muslim travel market entering a dynamic new growth phase, GMTI 2025 serves as a timely guide for stakeholders looking to tap into this fast-evolving landscape.

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