Latest news with #GeorgieKoithara
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Business Standard
11-07-2025
- Business
- Business Standard
Swiggy, Blinkit, Zepto rate users and delivery workers: Here's how it works
Georgie Koithara Md Kaifee Alam New Delhi Listen to This Article 'Everyone is being ranked — you, me, everyone,' says Rakesh Yadav (name changed), a Swiggy customer chat support executive. 'Customers are ranked based on the frequency of orders and the number of returns or refunds they initiate. Delivery partners are ranked on their number and efficiency of deliveries.' Yadav is referring to the internal systems at quick-commerce platforms like Swiggy, the Zomato-owned Blinkit and Zepto, which classify customers and delivery workers in ways that affect the quality of service users receive and the benefits or incentives delivery personnel get. Swiggy, for instance, groups its customers into
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Business Standard
27-06-2025
- Business
- Business Standard
Income-tax Bill 2025: Digital data and the question of power and privacy
A Parliamentary Select Committee reviewing the Bill is expected to submit its report during the monsoon session premium Georgie Koithara New Delhi Listen to This Article The Income-tax Bill, 2025, introduced in the Lok Sabha on February 13, seeks to modernise India's tax code. However, buried in its text are provisions that could fundamentally shift the relationship between Indian citizens and the digital state. The Bill is under review by a 31-member Parliamentary Select Committee tasked with studying the draft and recommending changes. The committee is expected to submit its report during the Monsoon Session, which begins on July 21. Two specific sections have been in focus: Sections 247 and 249,, which grant income tax authorities unprecedented powers to access, search and seize digital data, which,
