Latest news with #GhadaAlJarbou
Saudi Gazette
02-06-2025
- Business
- Saudi Gazette
Saudi Awwal Bank wins 'Best Innovation in Operational Excellence' at CX Live Show 2025
Saudi Awwal Bank (SAB), one of the leading banks in the Kingdom of Saudi Arabia, has been awarded 'Best Innovation in Operational Excellence' at the Operational Excellence Awards Middle East 2025, part of the Customer Experience Live Show in Dubai. The recognition was announced during the awards ceremony on Tuesday, May 13, which celebrates organizations driving meaningful transformation in operational excellence across the Middle East. The award highlights SAB's exceptional progress in enhancing operational performance through its flagship Ops2.0 Transformation Programme. This transformation initiative has played a pivotal role in standardizing and digitizing end-to-end processes, enhancing employee capabilities, improving ways of working, and embedding data-driven decision-making to elevate daily performance. A panel of esteemed industry judges selected SAB based on comprehensive criteria that evaluated excellence in service delivery, innovation in operational processes, operational risk and control practices, and overall transformation impact. Ghada Al Jarbou, Chief Operating Officer at SAB, commented: 'This achievement reflects our transformational leadership in operations and the impact of this transformation journey in shaping leaner, faster, de-risked, and future ready operations.' She added: 'Through the Ops2.0 programme, we have not only enhanced operational efficiency but also laid the foundation for scalable, data-driven growth that aligns with our broader ambition to lead in innovative banking.'Ayusha Tyagi, Managing Director at Customer Experience Live, said: 'With a very transparent and well-complemented system, the CX Live industry awards are much awaited by stakeholder organizations. Operational Excellence isn't just an upgrade in tools — it's a philosophical shift in how organizations approach efficiency and experience. The future belongs to companies that can fuse intelligence with intention.'SAB continues to advance its transformation strategy by driving innovation, empowering teams, and delivering operational excellence, all of which translate into tangible value for customers and the broader financial ecosystem, in alignment with Vision 2030.
Arab News
14-05-2025
- Business
- Arab News
SAB first in Kingdom to earn CIPS Gold Award
The recognition highlights SAB's leadership and ongoing commitment to embedding global standards in procurement and supply chain practices. Saudi Awwal Bank, one of the Kingdom's leading financial institutions, has become the first Saudi entity and the 11th worldwide to be awarded the Gold Certification from the Chartered Institute of Procurement and Supply under its global Procurement Excellence Programme. This recognition highlights SAB's leadership and ongoing commitment to embedding global standards in procurement and supply chain practices. It reflects the bank's strategic focus on governance, ethical sourcing, and sustainable procurement, all central to SAB's broader vision of operational excellence and innovation. The Gold Award is one of the highest levels of certification offered by CIPS and is awarded to organizations that demonstrate robust procurement leadership, effective integration across the business, and strong performance management aligned with global best practices. Ghada Al-Jarbou, chief operating officer at SAB, said: 'The CIPS Advanced Gold Certification validates the strength of our procurement transformation. It reflects our focus on building robust governance, enhancing operational efficiency and ensuring our procurement function supports long-term innovation and resilience. This achievement demonstrates SAB's commitment to operational excellence and strategic growth, which in turn strengthens our ability to deliver sustainable value to our employees, customers and shareholders.' Ben Farrell, CIPS CEO, said: 'This is a proud moment for SAB and a milestone for the wider procurement profession in the Kingdom. SAB's achievement of the CIPS Gold Award is a clear indication of its commitment to placing procurement at the center of business strategy and transformation. This award recognizes SAB's excellence in governance, strategic alignment, and operational delivery.' The CIPS Procurement Excellence Programme is an internationally recognized framework used by public and private sector organizations worldwide to benchmark, assess and enhance their procurement functions. It evaluates performance across leadership, strategy, people, process, and systems — providing a roadmap for continuous improvement.
