Latest news with #GlobalBusinessServices
Mint
11-07-2025
- Business
- Mint
Capgemini's WNS buyout: Not any old IT-BPO deal
IT-BPO mergers and acquisitions are not new. But the $3.3 billion WNS buyout by French major Capgemini signals the impact that Artificial Intelligence (AI) is having on global businesses—and how IT-BPO can combine to serve changing client needs better. What does the deal entail? French technology and consulting firm Capgemini is acquiring Business Process Outsourcing (BPO) firm WNS for $3.3 billion in cash, paying $76.50 per share—a 17% premium over WNS's 3 July closing price. The deal, expected to close by end-2025, will help scale up Capgemini's Global Business Services division. The goal: position Capgemini as a global provider with a focus on the rapidly evolving demand for Agentic AI—autonomous AI agents that can perform tasks and make business decisions. It combines Capgemini's tech muscle with WNS's expertise in business process service delivery. What's unique about this merger? IT-BPO deals in the past focused on labour arbitrage, client or geographic expansion. This one is about AI-first transformation. IT and business services delivery is changing—from human-capital led to AI-led. Capgemini isn't just buying BPO capacity; it's acquiring WNS's depth and a platform to incubate AI-led Services-as-a-Software (SaaS) offerings. The deal narrows Capgemini's gap with IT giants like Accenture and TCS, boosts its competitiveness against pure-play BPOs such as Genpact and EXL, and enhances its ability to challenge consulting majors like Deloitte, PwC and KPMG, marking a new era of convergence. How is AI changing the BPO sector? AI is propelling it beyond traditional labour-intensive, cost-reduction service delivery into a realm of improved efficiency, intelligence and strategic value. Repeat tasks are automated, research and knowledge extraction is AI aided, and voice work is shifting to conversational AI bots. AI is flipping the BPO model from people-intensive to platform-led. Will there be more such deals now? A wave of IT-BPO consolidation is on the horizon. The former needs automated services delivery. The latter is seeing valuations dip. BPOs with deep domain expertise, marquee clients and AI solutions will be attractive targets for IT services companies. Firms like WNS, with a client roster including United Airlines, Aviva and Coca-Cola, exemplify the kind of high-value BPOs in play. For IT services firms, acquiring such partners (or vice versa) offers a faster path to scale automation and domain-rich capabilities. What is the outlook for the BPO sector? India's $50-billion BPO sector employing around 2 million will face increasing competition from AI-native solutions or clients bringing processes in-house with AI tools. The future of BPO lies in intelligent operations powered by AI. This means a shift towards services that use AI for advanced analytics, predictive insights, autonomous process management, and complex problem-solving. The sector will move towards a collaborative model where AI augments human capabilities.
Business Upturn
23-06-2025
- Business
- Business Upturn
IFF Opens New State-of-the-art Office in Hyderabad, India
By Business Wire India Published on June 23, 2025, 15:20 IST Hyderabad, India: IFF (NYSE: IFF)–a global leader in flavors, fragrances, food ingredients, health and biosciences—has officially relocated its Global Business Services (GBS) center in Hyderabad to a newly constructed, state-of-the-art facility. This move marks a significant step in IFF's strategy to drive operational excellence and innovation through agile corporate functions. The new 75,000 sq. ft. office located in Hyderabad's prime financial district, is designed to accommodate up to 600 employees. It features cutting-edge infrastructure, collaborative workspaces and advanced technologies that support IFF's global operations. This press release features multimedia. View the full release here: 'This move enables us to serve our customers with greater speed, efficiency and purpose, while advancing strategic growth and sustainability,' said Mike DeVeau, IFF CFO. 'It's a reflection of our commitment to building a future-ready, innovation-driven workplace. The heart of Hyderabad is also rich in tradition and modernity, which is an energy that fuels our mission to make joy through science, creativity and heart.' The Hyderabad center joins a growing network of IFF innovation and business hubs worldwide. It is well positioned to tap into the region's vibrant tech ecosystem and deep talent pool. The facility includes an Innovation Studio for experimentation in automation, robotics and artificial intelligence, with further enhancements planned to boost productivity and collaboration. Sustainability and inclusivity are at the heart of the design. The office incorporates solar lighting, rainwater harvesting and is on track for LEED Gold certification. It also features high-speed connectivity, advanced security systems and ergonomic, flexible workspaces tailored to diverse work styles. 'Our people are our greatest asset,' said Deborah Borg, IFF Chief People & Culture Officer. 'The new center was thoughtfully designed to provide a welcoming space for collaboration, wellness and innovation. This vibrant new office in one of IFF's key markets will be an important enabler to supporting future growth in India and for the company globally.' Welcome to IFF At IFF (NYSE: IFF), we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products—advancing wellness, delighting the senses and enhancing the human more at LinkedIn, Instagram and Facebook. © 2025 by International Flavors & Fragrances Inc. IFF is a Registered Trademark. All Rights Reserved. View source version on Disclaimer: The above press release comes to you under an arrangement with Business Wire. Business Upturn takes no editorial responsibility for the same. Ahmedabad Plane Crash Business Wire India, established in 2002, India's premier media distribution company ensures guaranteed media coverage through its network of 30+ cities and top news agencies.
Yahoo
23-06-2025
- Business
- Yahoo
IFF Opens New State-of-the-art Office in Hyderabad, India
Newly constructed site reflects the Company's commitment to scaling its global business services operations. HYDERABAD, India, June 23, 2025--(BUSINESS WIRE)--IFF (NYSE: IFF)--a global leader in flavors, fragrances, food ingredients, health and biosciences—has officially relocated its Global Business Services (GBS) center in Hyderabad to a newly constructed, state-of-the-art facility. This move marks a significant step in IFF's strategy to drive operational excellence and innovation through agile corporate functions. The new 75,000 sq. ft. office located in Hyderabad's prime financial district, is designed to accommodate up to 600 employees. It features cutting-edge infrastructure, collaborative workspaces and advanced technologies that support IFF's global operations. "This move enables us to serve our customers with greater speed, efficiency and purpose, while advancing strategic growth and sustainability," said Mike DeVeau, IFF CFO. "It's a reflection of our commitment to building a future-ready, innovation-driven workplace. The heart of Hyderabad is also rich in tradition and modernity, which is an energy that fuels our mission to make joy through science, creativity and heart." The Hyderabad center joins a growing network of IFF innovation and business hubs worldwide. It is well positioned to tap into the region's vibrant tech ecosystem and deep talent pool. The facility includes an Innovation Studio for experimentation in automation, robotics and artificial intelligence, with further enhancements planned to boost productivity and collaboration. Sustainability and inclusivity are at the heart of the design. The office incorporates solar lighting, rainwater harvesting and is on track for LEED Gold certification. It also features high-speed connectivity, advanced security systems and ergonomic, flexible workspaces tailored to diverse work styles. "Our people are our greatest asset," said Deborah Borg, IFF Chief People & Culture Officer. "The new center was thoughtfully designed to provide a welcoming space for collaboration, wellness and innovation. This vibrant new office in one of IFF's key markets will be an important enabler to supporting future growth in India and for the company globally." Welcome to IFFAt IFF (NYSE: IFF), we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products—advancing wellness, delighting the senses and enhancing the human experience. Learn more at LinkedIn, Instagram and Facebook. © 2025 by International Flavors & Fragrances Inc. IFF is a Registered Trademark. All Rights Reserved. View source version on Contacts Media Relations:Paulina Investor Relations:Michael Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
National Post
23-06-2025
- Business
- National Post
IFF Opens New State-of-the-art Office in Hyderabad, India
Article content Newly constructed site reflects the Company's commitment to scaling its global business services operations. Article content HYDERABAD, India — IFF (NYSE: IFF)–a global leader in flavors, fragrances, food ingredients, health and biosciences—has officially relocated its Global Business Services (GBS) center in Hyderabad to a newly constructed, state-of-the-art facility. This move marks a significant step in IFF's strategy to drive operational excellence and innovation through agile corporate functions. The new 75,000 sq. ft. office located in Hyderabad's prime financial district, is designed to accommodate up to 600 employees. It features cutting-edge infrastructure, collaborative workspaces and advanced technologies that support IFF's global operations. Article content 'This move enables us to serve our customers with greater speed, efficiency and purpose, while advancing strategic growth and sustainability,' said Mike DeVeau, IFF CFO. 'It's a reflection of our commitment to building a future-ready, innovation-driven workplace. The heart of Hyderabad is also rich in tradition and modernity, which is an energy that fuels our mission to make joy through science, creativity and heart.' Article content The Hyderabad center joins a growing network of IFF innovation and business hubs worldwide. It is well positioned to tap into the region's vibrant tech ecosystem and deep talent pool. The facility includes an Innovation Studio for experimentation in automation, robotics and artificial intelligence, with further enhancements planned to boost productivity and collaboration. Sustainability and inclusivity are at the heart of the design. The office incorporates solar lighting, rainwater harvesting and is on track for LEED Gold certification. It also features high-speed connectivity, advanced security systems and ergonomic, flexible workspaces tailored to diverse work styles. Article content 'Our people are our greatest asset,' said Deborah Borg, IFF Chief People & Culture Officer. 'The new center was thoughtfully designed to provide a welcoming space for collaboration, wellness and innovation. This vibrant new office in one of IFF's key markets will be an important enabler to supporting future growth in India and for the company globally.' Article content Welcome to IFF Article content At IFF (NYSE: IFF), we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products—advancing wellness, delighting the senses and enhancing the human experience. Article content Article content , Article content LinkedIn Article content , Article content Instagram Article content and Article content Article content Article content Article content Article content Contacts
Business Wire
23-06-2025
- Business
- Business Wire
IFF Opens New State-of-the-art Office in Hyderabad, India
HYDERABAD, India--(BUSINESS WIRE)-- IFF (NYSE: IFF)--a global leader in flavors, fragrances, food ingredients, health and biosciences—has officially relocated its Global Business Services (GBS) center in Hyderabad to a newly constructed, state-of-the-art facility. This move marks a significant step in IFF's strategy to drive operational excellence and innovation through agile corporate functions. The new 75,000 sq. ft. office located in Hyderabad's prime financial district, is designed to accommodate up to 600 employees. It features cutting-edge infrastructure, collaborative workspaces and advanced technologies that support IFF's global operations. 'This move enables us to serve our customers with greater speed, efficiency and purpose, while advancing strategic growth and sustainability,' said Mike DeVeau, IFF CFO. 'It's a reflection of our commitment to building a future-ready, innovation-driven workplace. The heart of Hyderabad is also rich in tradition and modernity, which is an energy that fuels our mission to make joy through science, creativity and heart.' The Hyderabad center joins a growing network of IFF innovation and business hubs worldwide. It is well positioned to tap into the region's vibrant tech ecosystem and deep talent pool. The facility includes an Innovation Studio for experimentation in automation, robotics and artificial intelligence, with further enhancements planned to boost productivity and collaboration. Sustainability and inclusivity are at the heart of the design. The office incorporates solar lighting, rainwater harvesting and is on track for LEED Gold certification. It also features high-speed connectivity, advanced security systems and ergonomic, flexible workspaces tailored to diverse work styles. 'Our people are our greatest asset,' said Deborah Borg, IFF Chief People & Culture Officer. 'The new center was thoughtfully designed to provide a welcoming space for collaboration, wellness and innovation. This vibrant new office in one of IFF's key markets will be an important enabler to supporting future growth in India and for the company globally.' Welcome to IFF At IFF (NYSE: IFF), we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products—advancing wellness, delighting the senses and enhancing the human experience. Learn more at LinkedIn, Instagram and Facebook. © 2025 by International Flavors & Fragrances Inc. IFF is a Registered Trademark. All Rights Reserved.
