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Tom's Guide
a day ago
- Business
- Tom's Guide
T-Mobile vs. Verizon — here's why we updated our pick for the best phone carrier
T-Mobile and Verizon seem to be playing a game of leapfrog when it comes to our best phone carrier rankings. One of the wireless phone service providers will make a change — maybe to its assortment of data plans, maybe to the various perks it offers — and vault ahead of the other in our estimation. Then, the other company will respond, and our ratings will change once again. Well, it's T-Mobile's turn at the head of the line. In our most recent report on phone carriers, the Uncarrier has overtaken Verizon as our pick for the place to turn for your wireless phone service. Picking the best phone carrier boils down to more than just who offers the lowest monthly rate for the most data — though attractively priced cell phone plans are a big part of the discussion. But there's also customer service, coverage and network performance, and the perks that come with getting your service from a specific carrier. At the moment, T-Mobile ticks more of those boxes. Here's why we reshuffled our phone carrier rankings. T-Mobile wouldn't seem to be a likely candidate to climb up the phone rankings after it introduced its Experience More and Experience Beyond plans earlier this year. While certainly fine options for unlimited data, they're on the pricey side — a single line of Experience More costs $85/month while Experience Beyond is $100. You'll find cheaper options at both AT&T and Verizon among the larger carriers. More to the point, the arrival of those new T-Mobile plans came at the expense of some of my favorite offerings at the Un-carrier. Plans like Go5G Plus may still be in operation for existing customers, but you won't see those plans on T-Mobile's website anymore. So how'd T-Mobile pull off its rise up the rankings? I think it comes down to three factors. Experience More and Experience Beyond may be on the pricier end of the spectrum for the best cell phone plans. But they come loaded with perks, starting with a five-year price guarantee, an increasingly popular benefit from phone carriers at a time when prices seem to be rising all around us. But there are other noteworthy perks as well. Looking at just the Experience More plan, you get free subscriptions to Netflix and Apple TV Plus included in your plan. Considering how prices for streaming services seem to constantly be on the rise, it's good to have those folded into your price-locked wireless plan. You get 15GB of high-speed data when you travel in Mexico and Canada and 5GB in 215-plus other countries. And you can upgrade your phone every two years. Perks are even more generous with Experience Beyond, as you'd imagine for the more expensive plan. There, you can upgrade your phone every year. You get larger data allotments when traveling to other countries. And Hulu joins the mix of free streaming services included with your T-Mobile subscription. Earlier this summer, T-Mobile dangled another benefit toward its customers — a year of DoorDash's DashPass, promising no delivery fees and reduced service fees when you order food or groceries. Customers have until August 8 to claim that perk. Current TV ads from T-Mobile make a lot of hay out of the fact that the carrier's network is now rated tops in the country. That's based on findings from third-party test firm Ookla, which says that T-Mobile won its Speedtest Award for best mobile network in the U.S. for testing covering the first two quarters of 2025. Ookla isn't the only testing firm to sing T-Mobile's praises. In Opensignal's January 2025 report on network testing, T-Mobile swept the overall experience categories and also posted wins for 5G download speeds and 5G coverage. (Verizon tops the overall coverage category for Opensignal and shares honors for reliability with T-Mobile.) It's worth noting that a third firm, Rootmetrics, recognizes AT&T as the best overall network, while also praising Verizon's 5G speed and reliability for its report covering the first half of the year. That same report does recognize T-Mobile for having the highest 5G availability among the major carriers. This coming week, T-Mobile throws the switch on its satellite-to-mobile service. Starting July 23, a network of 650-plus satellites will offer texting support when there's no cellular connectivity. The service is supposed to work out of the box with 75% of the devices currently in use on T-Mobile's network. Data-based connectivity follows in October, which is the same month that T-Mobile expands emergency texting to any mobile customer from any carrier who's got a compatible phone. For T-Mobile customers, the service is included on Experience Beyond plans and is a $10/month add-on for other plans. I don't want to give the impression that Verizon's slip down to No. 2 in our rankings reflects any backsliding by that carrier. Really, the rankings change reflects the new things going on at T-Mobile more than anything. Indeed, Verizon remains a formidable contender and is the carrier that I turn to for my wireless service. That's a reflection of how strong Verizon's signal is where I live and work, but there are other factors keeping me in the Verizon fold as well. I like the flexibility of Verizon's unlimited plans, which come in three different tiers starting with the $65/month Unlimited Welcome offering. Unlike T-Mobile, you can mix and match different Verizon plans if you have more than one line, so that some lines can turn to Unlimited Welcome while others enjoy the better perks of either Unlimited Plus or Unlimited Ultimate. I wish Verizon would follow T-Mobile's lead and add complimentary streaming services with its plans. Instead, like other perks, those are $10/month add-ons. The benefit to this approach is that you can drop extras when you don't need them, such as a travel benefit covering data use when you're overseas, that's of little use if you're not on the go. Even at $10/month, these perks save you money, as I'm able to add on the Disney Plus bundle at a $7 savings each month over what I'd pay for that streaming package without Verizon. And, as I noted up above, Verizon gets high marks for its coverage from testing firms. Rootmetrics ranks Verizon tops in most categories surrounding 5G service, while Opensignal says the carrier has the best overall coverage experience in the U.S. The point is, it's a pretty tightly contested fight between the top carriers in our rankings. T-Mobile may be the choice at the moment, but if I know one thing, its rivals will be ready to fire back very soon.
Yahoo
05-06-2025
- Business
- Yahoo
Dial in the Savings With T-Mobile's 5-Year Price Guarantee
The following content is brought to you by PCMag partners. If you buy a product featured here, we may earn an affiliate commission or other compensation. If you're looking for ways to tighten your purse strings these days—and who isn't—T-Mobile has got just the thing. The carrier's new and plans basically replace and build on T-Mobile's previous . At first glance, they include many of the same popular perks as the older plans, such as unlimited talk, text, and premium data, free Netflix Standard with ads and Apple TV+, and on most domestic flights on Alaska, American, Delta, and United. So, what's new about these two plans? For starters, both offer even more high-speed hotpot data and a five-year price guarantee* to help you mind your budget. Existing and new customers can also save some pretty substantial money on the , compared to older T-Mobile plans and similar offerings from competitive mobile carriers. Here's how the new Experience plans break down and stack up. T-Mobile's plan (starting at $90 per month) is similar to the Go5G Plus plan in that it offers free Netflix Standard with ads, free Apple TV+, and 5G device upgrades every two years. What's new is that Experience More bumps up the high-speed hotspot data to 60 GB, with unlimited 600kbps after that. Experience More also offers unlimited text in Mexico and Canada, plus 15GB of high-speed data while you're there, which is handy for travelers. You'll also nab 5GB of high-speed data to use in over 215 countries across the world. If you burn through your hotspot data, (starting at $105 per month) is T-Mobile's most data-heavy plan. It includes all the perks of the Experience More plan, but you'll get a shiny new 5G smartphone every year instead of every two years; plus 250GB of high-speed hotspot data, which is over four times the amount of the Experience More plan. You'll also score 30GB of high-speed data in Canada and Mexico and 15GB of international high-speed data, a perk if you're planning a far-flung summer vacay. Experience Beyond sweetens the deal even more by throwing in free Hulu with ads, in addition to the plan's free Netflix Standard with ads and free Apple TV+. Starting July 2025, the Beyond plan will also include free service, which is pretty cool. The new service will allow you to use your phone in places where you get zero bars. If you don't need unlimited high-speed data, T-Mobile's (starting at $55 per month) is also sticking around. This pared-down yet value-packed plan includes unlimited talk and text, 50GB of high-speed data, and an unlimited 3G hotspot. Note that the streaming add-ons cost extra. Device upgrades and T-Mobile's five-year price lock also aren't available with this plan. For a plan with one line, T-Mobile claims the Experience More and Experience Beyond packages will cost per month than similar unlimited data plans from competitors. For families with three lines, that savings potentially bumps up to T-Mobile's five-year price guarantee also outperforms other big carriers, as most competitors offer only a three-year price guarantee, or no price lock at all. The new Experience plans are a no-brainer if you're looking to and spend less dough. You'll get unlimited talk, text, and data on the nation's , more high-speed hotspot data, free entertainment apps, international data for your summer trips, and a guaranteed five-year price lock. You can also potentially save up to at least 20% when compared to the competitor's plans. If you can save this big on your mobile bill over the next five years, that's not chump change. *Guarantees monthly price of on-network talk, text, & 5G data for accounts activating on an Experience plan. Savings with 3rd line free via mo. bill credits vs. comparable available plans plus optional streaming; plan features and taxes & fees may vary. Credits stop if you cancel any lines. Qualifying new account & credit req'd. See exclusions & details at
Miami Herald
08-05-2025
- Business
- Miami Herald
T-Mobile quietly plans a drastic change, frustrating customers
T-Mobile (TMUS) has quietly inched toward a controversial change that is making customers suspicious. Last year, T-Mobile increased the prices for its older phone plans (One, Magenta, Simple Choice, and Go5G 55) by $2 or $5 per line. Early last month, it then issued another price hike for some of its legacy plans, increasing monthly prices by $5. Don't miss the move: Subscribe to TheStreet's free daily newsletter T-Mobile then unexpectedly introduced its Experience More and Experience Beyond phone plans, which are essentially upgraded versions of its Go5G Plus or Go5G Next plans with five-year price guarantees. However, customers flagged that the prices of the new plans doesn't include taxes and fees. Related: T-Mobile pulls the plug on generous offer, angering customers Last week, T-Mobile employees took to Reddit to allege that the phone carrier stopped offering customer representative's commissions for activating older phone plans. They also claimed T-Mobile instructs store employees to encourage customers only to join new phone plans, steering them away from plans that have taxes and fees included in the price. In response, T-Mobile confirmed that Go5G plans will be available for new customers for a limited time, and it has quietly made a significant move that emphasizes this statement. Image source:T-Mobile has removed Go5G plans from the list of plans on its website, according to a new report from Phone Arena. The plans were listed on the website until at least April 29. If customers want to sign up for Go5G plans, the website now instructs them to call or chat with customer service. Some T-Mobile customers are concerned about switching to T-Mobile's newer phone plans, not only because taxes and fees aren't included in the price, but also because they are worried that their current discounts and promos won't transfer to the new phone plan. One T-Mobile customer even recently took to Reddit to claim that customer service warned them that this would be a risk if they ditched their older phone plan. Related: T-Mobile CEO has a harsh warning for customers "I was considering changing my plan from One to either Go5G Plus or Experience More," wrote the T-Mobile customer in a Reddit post. "T-force was wonderful (as usual) and told me that 2 of my promos might not transfer to a new plan and that I would not be able to move back if I did go to a new plan." In response to the post, some Reddit users claimed that T-Mobile's customer service gave them the same warning. T-Mobile's move to eventually retire Go5G plans and push customers onto newer offerings comes after it ran a promo in March that offered a free line to customers who have Go5G Plus and Go5G Next plans. As T-Mobile ushers in a new era of phone plans, it is facing record-high consumer demand, despite recent price hikes. In its first-quarter earnings report for 2025, T-Mobile revealed that it added 1.3 million postpaid customers during the quarter, the best result it has ever achieved during a first quarter of any year. T-Mobile welcomed 495,000 new postpaid phone customers and 424,000 new high-speed internet customers, contributing to the company generating a net income of $3 billion, which is 24% higher than what it earned during the same quarter in 2024. More Retail: AT&T quietly issues stern warning to customersSam's Club makes a big change to a beloved membership perkGameStop announces risky move amid store closures "A record number of customers chose the Uncarrier in Q1 - we grew postpaid gross additions year-over-year across the board and our High Speed Internet business led the industry in net customer additions for the 13th straight quarter," said T-Mobile CEO Mike Sievert in the report. He also said during a recent earnings call that customers have been accepting of the company's latest price hike for older phone plans. "What we are out there doing right now is really just completing a project that we started last year to get after some long outdated plans," said Sievert. "First price increase of this kind in more than a decade. And I think because of that, our customers have a lot of acceptance of it. I think they understand, especially since we take our time in a 'test and learn' method … and explain to them what's behind it." Related: Veteran fund manager unveils eye-popping S&P 500 forecast The Arena Media Brands, LLC THESTREET is a registered trademark of TheStreet, Inc.
Yahoo
24-04-2025
- Business
- Yahoo
2025 motorola razr Family Lands at T-Mobile and Metro by T-Mobile
Score razr deals, an exclusive color and 5-year price guarantee on talk, text and data with the Un-carrier's latest plans BELLEVUE, Wash., April 24, 2025--(BUSINESS WIRE)--T-Mobile (NASDAQ: TMUS): What's the news: T-Mobile (NASDAQ: TMUS) today announced the iconic foldable 2025 motorola razr family — razr, razr+ and brand-new razr ultra — is coming to the Un-carrier, with the motorola razr also coming to Metro by T-Mobile. And on the heels of new, value-packed plans launching at both T-Mobile and Metro that come with a 5-year price guarantee on talk, text and data, there's never been a better time to snag the new 2025 razr lineup with the nation's leading 5G network. The 2025 motorola razr devices will be available starting Thu., May 15th in stores and online at T-Mobile and Metro by T-Mobile. Check out how new and existing customers can score one of the new 2025 motorola razr smartphones for less: T-Mobile Up to $1000 off any in the 2025 motorola razr series when trading in an eligible device or adding a line on Go5G Plus, Go5G Next, Experience More or Experience Beyond. $600 off motorola razr – 2025 (or any in the series) when adding a line, or $500 off motorola razr – 2025 (or any in the series) when trading in an eligible device on most plans. Above offers paid via 24 monthly bill credits plus tax. Metro: motorola razr – 2025 for just $319.99 plus tax when bringing a number and signing up for Metro Flex Unlimited Plus Why it matters: On top of great device deals, the Un-carrier just introduced new plans from T-Mobile and Metro to give customers more value. With T-Mobile's new Experience plans, families can switch and save 20% monthly vs. comparable plans at AT&T and Verizon, on top of getting access to the best streaming bundle in wireless, flexible device upgrades, industry-leading travel benefits and T-Satellite with Starlink, plus a price guarantee for talk, text and data built-in for five years. That means customers can trade in their old device for $1000 off any of the new razrs and know their rate plan price won't increase for the rest of the decade! It's good vibes for Metro customers too with lower prices, a 5-year price guarantee on talk, text and data and new entry-level Starter plans that pack in savings and refreshed Metro Flex plans with more value like device upgrades every year. And no matter which Metro plan, everyone gets $90+ in monthly T-Mobile Tuesdays perks just for being a customer. More on T-Mobile and Metro by T-Mobile's new plans here. How about the 2025 motorola razr family: With a trio of options for every taste and budget — including offers to get $1000 off any of the new razrs — the new razr lineup features next-gen, iconic design with bold PANTONE colorways along with a smarter, bolder and more personalized mobile experience backed by intelligent AI. Featuring top specs like long lasting battery and the first-and-only 50MP triple smartphone camera on the motorola razr ultra — they're functional and fun. Kind of like Magenta Status, the exclusive suite of benefits from nationally-loved brands people get just for being customers — which on top of perk-packed plans and the nation's leading 5G network, is the kind of unbeatable value only found at the Un-carrier. Who it's for: Trendsetters, creators and those looking for a smartphone as fun and unique as it is powerful and practical. The motorola razr – 2025 will be available in PANTONE Gibraltar Sea at T-Mobile and Metro by T-Mobile. The motorola razr+ – 2025 will be available in Hot Pink and PANTONE Mocha Mousse, and the motorola razr ultra - 2025 in PANTONE Scarab and PANTONE Cabaret, both available at T-Mobile. For more information on T-Mobile's 2025 motorola razr lineup visit: For more information on Metro by T-Mobile's razr lineup visit: Follow @TMobileNews on X, formerly known as Twitter, to stay up to date with the latest company news. Limited time; subject to change. T-Mobile Offers: Contact us before cancelling entire account to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $552 – Motorola razr 2025). Bill credits end if you pay off device early. Tax on pre-credit price due at sale. Qualifying credit, service ($85+/mo. plan w/ Autopay) & trade-in (e.g., moto razr+ 2024) or new line of required for up to $1,000 in bill credits. Line must be in good standing to receive bill credits; allow 2 bill cycles. Max 4 discounted devices/account. Metro Offer: Plus applicable tax. Not available if you're currently at T-Mobile or with Metro in the past 180 days. Limit 2 per account. Save 20%: Savings with 3rd line free via mo. bill credits vs. comparable available plans; plan features like optional streaming and taxes & fees vary. Credits stop if you cancel any lines. Qualifying new account & credit req'd. See exclusions & details at 5 Year Price Guarantee: Exclusions like taxes & fees apply. Guarantees monthly price of on-network talk, text, & 5G data for accounts activating on an Experience plan or an eligible Metro by T-Mobile plan. See exclusions & details at About T-Mobile T-Mobile US, Inc. (NASDAQ: TMUS) is America's supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile's customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile, Metro by T-Mobile and Mint Mobile. For more information please visit: View source version on Contacts Media ContactT-Mobile US, Inc. Media RelationsMediaRelations@ Investor Relations ContactT-Mobile US, Sign in to access your portfolio
Business Wire
24-04-2025
- Business
- Business Wire
2025 motorola razr Family Lands at T-Mobile and Metro by T-Mobile
BELLEVUE, Wash.--(BUSINESS WIRE)--T-Mobile (NASDAQ: TMUS): What's the news: T-Mobile (NASDAQ: TMUS) today announced the iconic foldable 2025 motorola razr family — razr, razr+ and brand-new razr ultra — is coming to the Un-carrier, with the motorola razr also coming to Metro by T-Mobile. And on the heels of new, value-packed plans launching at both T-Mobile and Metro that come with a 5-year price guarantee on talk, text and data, there's never been a better time to snag the new 2025 razr lineup with the nation's leading 5G network. The 2025 motorola razr devices will be available starting Thu., May 15 th in stores and online at T-Mobile and Metro by T-Mobile. Check out how new and existing customers can score one of the new 2025 motorola razr smartphones for less: T-Mobile Up to $1000 off any in the 2025 motorola razr series when trading in an eligible device or adding a line on Go5G Plus, Go5G Next, Experience More or Experience Beyond. $600 off motorola razr – 2025 (or any in the series) when adding a line, or $500 off motorola razr – 2025 (or any in the series) when trading in an eligible device on most plans. Above offers paid via 24 monthly bill credits plus tax. Metro: motorola razr – 2025 for just $319.99 plus tax when bringing a number and signing up for Metro Flex Unlimited Plus Why it matters: On top of great device deals, the Un-carrier just introduced new plans from T-Mobile and Metro to give customers more value. With T-Mobile's new Experience plans, families can switch and save 20% monthly vs. comparable plans at AT&T and Verizon, on top of getting access to the best streaming bundle in wireless, flexible device upgrades, industry-leading travel benefits and T-Satellite with Starlink, plus a price guarantee for talk, text and data built-in for five years. That means customers can trade in their old device for $1000 off any of the new razrs and know their rate plan price won't increase for the rest of the decade! It's good vibes for Metro customers too with lower prices, a 5-year price guarantee on talk, text and data and new entry-level Starter plans that pack in savings and refreshed Metro Flex plans with more value like device upgrades every year. And no matter which Metro plan, everyone gets $90+ in monthly T-Mobile Tuesdays perks just for being a customer. More on T-Mobile and Metro by T-Mobile's new plans here. How about the 2025 motorola razr family: With a trio of options for every taste and budget — including offers to get $1000 off any of the new razrs — the new razr lineup features next-gen, iconic design with bold PANTONE colorways along with a smarter, bolder and more personalized mobile experience backed by intelligent AI. Featuring top specs like long lasting battery and the first-and-only 50MP triple smartphone camera on the motorola razr ultra — they're functional and fun. Kind of like Magenta Status, the exclusive suite of benefits from nationally-loved brands people get just for being customers — which on top of perk-packed plans and the nation's leading 5G network, is the kind of unbeatable value only found at the Un-carrier. Who it's for: Trendsetters, creators and those looking for a smartphone as fun and unique as it is powerful and practical. The motorola razr – 2025 will be available in PANTONE Gibraltar Sea at T-Mobile and Metro by T-Mobile. The motorola razr+ – 2025 will be available in Hot Pink and PANTONE Mocha Mousse, and the motorola razr ultra - 2025 in PANTONE Scarab and PANTONE Cabaret, both available at T-Mobile. For more information on T-Mobile's 2025 motorola razr lineup visit: For more information on Metro by T-Mobile's razr lineup visit: Follow @TMobileNews on X, formerly known as Twitter, to stay up to date with the latest company news. Limited time; subject to change. T-Mobile Offers: Contact us before cancelling entire account to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $552 – Motorola razr 2025). Bill credits end if you pay off device early. Tax on pre-credit price due at sale. Qualifying credit, service ($85+/mo. plan w/ Autopay) & trade-in (e.g., moto razr+ 2024) or new line of required for up to $1,000 in bill credits. Line must be in good standing to receive bill credits; allow 2 bill cycles. Max 4 discounted devices/account. Metro Offer: Plus applicable tax. Not available if you're currently at T-Mobile or with Metro in the past 180 days. Limit 2 per account. Save 20%: Savings with 3rd line free via mo. bill credits vs. comparable available plans; plan features like optional streaming and taxes & fees vary. Credits stop if you cancel any lines. Qualifying new account & credit req'd. See exclusions & details at 5 Year Price Guarantee: Exclusions like taxes & fees apply. Guarantees monthly price of on-network talk, text, & 5G data for accounts activating on an Experience plan or an eligible Metro by T-Mobile plan. See exclusions & details at About T-Mobile
