Latest news with #Grab
Bangkok Post
2 hours ago
- Automotive
- Bangkok Post
Grab unveils features for teens
Grab Thailand is reinforcing its position as a leading ride-hailing platform by expanding its on-demand transportation services to cater to consumers of all age groups through the launch of "Grab For Family | Teens". The feature is designed to enhance safe travel for users aged 13 to 19 -- covering both Gen Alpha and Gen Z -- allowing them to travel independently while prioritising peace of mind for parents. The enhanced safety measures include Top-Rated Driver Matching, Ride PIN Verification, Always-on AudioProtect and Real-Time Trip Monitoring with alerts in case of any emergencies. Maythinee Anavachkul, director of mobility and driver operations at Grab Thailand, said safety has always been Grab's top priority. For over 12 years, Grab has been committed to innovating and enhancing safety standards across its platform to ensure both passengers and drivers feel confident and secure. Its efforts include stringent background checks on drivers, with a requirement for a clean seven-year criminal record, and verification of each driver's identity through the use of biometric facial recognition before services are provided. It has also introduced technology–led safety features such as Share My Ride, which enables passengers to share their real-time trip monitoring with friends and family; Safety Centre, providing immediate access to emergency assistance; AudioProtect, generating an audio recording during a ride that can be used as evidence in the case of any disputes; and the SOS button and KartaDashcams, installed in cars to capture in-car footage during the ride. "To strengthen safety measures and broaden access to ride-hailing services for everyone, we have upgraded the Grab For Family feature with the launch of a new version for teens," Ms Maythinee said. This upgraded feature allows passengers aged 13 to 19 to travel independently while still being monitored by their parents through four enhanced safety measures. Since its launch at the end of last year, Grab For Family -- initially created to support elderly users, particularly those less familiar with technology -- has been warmly embraced by families for making ride-hailing more accessible and convenient for older adults. "The new Teens version reflects our continued effort to meet the needs of more Thai users, especially Gen Alpha and Gen Z, who together account for over 20 million individuals, by delivering innovative digital solutions for everyday life." Grab For Family | Teens includes four enhanced safety measures. The first safety measure is Top-Rated Drivers. This feature ensures teen travellers are only matched with top-rated drivers who have received consistently high service reviews. The second is Ride PIN Verification. Teens using this feature must enter a PIN code provided by the driver before the ride commences to ensure they are using the correct vehicle. The third safety feaure is Always-on AudioProtect. This feature ensures all journeys by car are automatically recorded to help prevent incidents and provide evidence in the case of any unforeseen events. In future, Grab plans to integrate generative artificial intelligence (AI) technology to detect in real-time if anything inappropriate is taking place in the car during a journey, so Grab's support team can intervene immediately. The fourth safety feature is Family Monitoring. This allows parents to track rides in real time and receive alerts in the case of disputes, such as off-route driving, unplanned stops or the ride being ended prematurely. Grab also plans to expand teen-focused safety technologies across different services.
Rakyat Post
13 hours ago
- Automotive
- Rakyat Post
Grab Driver VS Passenger: Who Is Supposed To Prepare Small Change?
Subscribe to our FREE A video on TikTok recently went viral where a GrabCar driver and his passenger got into a heated argument over who should break cash into small change. The passenger was handing over RM50 to the driver, but the driver had no change to give back. This sparked an argument over who should get out of the car to get the money split into smaller bills. After a brief shouting match, the driver decided to call the Grab hotline to report the situation. When a Grab representative answered the call, the driver began to explain the matter but the passenger could be heard talking over him, trying to explain his side of the story. Eventually, the matter was resolved and the driver was asked to end the ride via the Grab app. The video sparked debate on social media on who should be the one with change prepared Looking to the comments section, some appear to be on the Grab driver's side in this situation. 'Grab drivers are not money changers,' one user said. A few other individuals highlighted how the Grab driver could not leave his car for security reasons, thus it is the customer's responsibility to have proper change. Meanwhile, some claimed that Grab's rules and regulations state passengers are the ones who should keep change, and that the Grab App even reminds customers to prepare adequate change before a ride. There are however, a few who think it's the driver's responsibility as a 'business owner' to have change ready for his customers. Grab's policy does not state that driver-partners are responsible for preparing change A quick check on Grab's Consumers are required to make full payment of the Consumers Charges for all services offered in the Application by the method selected at the time of booking, which may be cash, or one of the automated payment methods available to you on the Application. Any payment pursuant to such selection is non-refundable and irrevocable. In any event Grab pays, in part or in full, any Consumer Charges on your behalf related to your use of the Solutions, you are required to reimburse Grab the corresponding amount in the manners and deadline specified by Grab. In other words, the official policy supports the standard understanding that passengers should come prepared with exact or small change when paying cash to avoid issues. Share your thoughts with us via TRP's . Get more stories like this to your inbox by signing up for our newsletter.
The Sun
a day ago
- The Sun
Delivery rider exposes scam after customer promises RM100 cash tip
A Malaysian food delivery rider has gone viral after sharing how he narrowly avoided falling for a crafty scam involving a fake order and a Touch 'n Go (TNG) eWallet top-up. In a Threads post, user @safiuddinanuar revealed screenshots of a WhatsApp chat with a so-called customer who requested his help to purchase an item worth RM205 from a 7-Eleven near Hospital Serdang. The man promised to pay RM320 in cash later—including RM100 as a 'tip' for the trouble. 'Hello Salam bro, can you help buy something at 7-Eleven? The price is around RM205. Later I'll pay you cash RM320, with RM100 as your tip,' the man wrote. However, Safiuddin politely declined, explaining that he didn't have the money to spare: 'Waalaikumsalam. I don't have money right now, bro. I only earn from doing Grab. Can you transfer the money to me first? I'll buy it for you.' But things quickly took a strange turn when the 'customer' called and asked if the rider could advance RM100 to top up his TNG card—promising to reimburse him later. When Safiuddin said he didn't have RM100, the man even tried lowering the amount to RM50. 'When he called, he asked if I had RM100. But earlier the item he wanted was RM205. Then he said if I didn't have RM100, he'd settle for RM50 instead. Seriously? Sigh.' Sensing something was off, Safiuddin immediately reported the user to Grab and had the order cancelled. 'Luckily I didn't fall for it. I've already reported him to Grab and told them to cancel the order. Riders, please be alert!' The post quickly went viral across Threads and Facebook, with many sharing that they had come across similar scams. @syhdrhznnn clarified, 'This is a scammer, don't accept orders like this.' @3catstooges shared, 'They've now moved on to Grab... previously a lot of Lalamove riders got scammed like this.'
GMA Network
2 days ago
- Business
- GMA Network
Grab, MOVE IT launch disaster relief initiative for drivers, delivery partners
Transport service providers Grab Philippines and MOVE IT on Wednesday launched a comprehensive disaster relief and community support initiative amid the onslaught of Southwest Monsoon or Habagat. The initiative spans immediate aid and longer-term recovery support for Grab's drivers, delivery partners, merchants, and consumers. This will be rolled out in close coordination with local government units and national agencies. In a press release, Grab Philippines Managing Director Ronald Roda said, ''Our hearts go out to the communities hardest hit by this week's inclement weather. At Grab, we believe our role as a platform goes beyond connecting services—it means showing up when it matters most.' 'We are fully mobilized to support our partners and the broader public in this time of need. Through targeted financial assistance, medical support, and relief coordination, we aim to help affected Filipinos recover safely and swiftly,' Roda added. Grab and MOVE IT have also reactivated their GrabCare and MOVE IT Malasakit programs to extend financial and welfare support to those affected by the bad weather. The assistance includes: Calamity Assistance: A one-time financial grant provided to eligible partners whose vehicles—cars or motorcycles—have been damaged as a direct result of the typhoon and severe flooding; Medical and Hospitalization Support: In partnership with Cocolife, Grab is covering emergency room and hospitalization expenses due to typhoon-related incidents at accredited hospitals; and Loan Repayment Holiday: A temporary moratorium on microloan repayments for qualified drivers operating in Metro Manila, Baguio, and Pampanga, providing immediate financial relief in heavily affected urban areas. Grab also started its coordination with various localities for upcoming relief operations and clean-up drives. It also continued monitoring of on-ground conditions to evolve response and recovery programs based on emerging needs. Moreover, Grab reactivated its GrabBayanihan program — a GrabRewards redemption initiative that enables users to convert their points into donation vouchers supporting McDonald's Kindness Kitchen and World Vision. To recall, Grab also donated rubber boats and hot meals to the locality of Marikina City, an area that is severely affected by bad weather. —VAL, GMA Integrated News
Business Insider
2 days ago
- Business
- Business Insider
DBS Sticks to Their Buy Rating for Grab (GRAB)
In a report released today, Sachin Mittal from DBS maintained a Buy rating on Grab, with a price target of $5.68. The company's shares closed yesterday at $5.47. Elevate Your Investing Strategy: Take advantage of TipRanks Premium at 50% off! Unlock powerful investing tools, advanced data, and expert analyst insights to help you invest with confidence. Mittal covers the Technology sector, focusing on stocks such as Accenture, Grab, and Cognizant. According to TipRanks, Mittal has an average return of 24.0% and a 77.39% success rate on recommended stocks. In addition to DBS, Grab also received a Buy from Barclays's Jiong Shao in a report issued on July 17. However, on July 15, Bank of America Securities maintained a Hold rating on Grab (NASDAQ: GRAB). GRAB market cap is currently $21.76B and has a P/E ratio of 955.36. Based on the recent corporate insider activity of 45 insiders, corporate insider sentiment is negative on the stock. This means that over the past quarter there has been an increase of insiders selling their shares of GRAB in relation to earlier this year.
