Latest news with #H2OHelptoOthers
Business Wire
01-07-2025
- Business
- Business Wire
Illinois American Water Expands Income-Based Discount Program
BELLEVILLE, Ill.--(BUSINESS WIRE)--Illinois American Water is increasing the income threshold for customers to receive assistance through its Income-Based Discount Program, beginning July 1, 2025. The program aims to support more customers paying their monthly water and/or wastewater bills. 'Our goal is to make water and wastewater service affordable to our customers while continuing to make strategic investments in our water and wastewater infrastructure.' 'The expansion of the Illinois American Water Income-Based Discount Program will help our residential customers who need financial help the most,' said Rebecca Losli, president, Illinois American Water. 'Our goal is to make water and wastewater service affordable to our customers while continuing to make strategic investments in our water and wastewater infrastructure.' Illinois American Water has partnered with Dollar Energy since August 2023 on the income-based discount program. As part of the program, approved water and/or wastewater customers receive a monthly discount on their water and/or wastewater bill. Starting July 1, 2025, the Income-Based Discount Program eligibility threshold is moving from 150% of the Federal Poverty Level to 300% of the Federal Poverty Level. The expansion includes moving from a flat 70% discount on the volumetric/usage charge portion of the bill to a four-tiered approach that provides greater discounts to our customers who need assistance. The four tiers, which can be viewed in detail on the Dollar Energy website, apply to both the usage charges and the customer charge. Losli noted that customer and community feedback led to Illinois American Water's expansion of the program, approved by the Illinois Commerce Commission (ICC): 'Our customers and community leaders wanted a more inclusive program. We listened, and so did the ICC.' For questions about the program, or to apply for the Income-Based Discount Program, customers can call Dollar Energy at 1-888-282-6816 or they can apply directly at the company's website that includes an income calculator and a link to the application. Once enrolled in the Income-Based Discount Program, customers will be required to recertify their number of household members and income information on an annual basis to remain enrolled in the program. The Income-Based Discount Program is available in addition to Illinois American Water's H2O Help to Others customer assistance program, administered via the local Salvation Army chapter. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,700 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, X and Instagram. About Illinois American Water Illinois American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 1.3 million people. American Water also operates a quality control and research laboratory in Belleville.
Business Wire
24-06-2025
- Climate
- Business Wire
Pennsylvania American Water Provides Tips for Conserving Water This Summer
MECHANICSBURG, Pa.--(BUSINESS WIRE)--As summer temperatures rise and watering demands increase, Pennsylvania American Water is offering water conservation tips. 'With summer upon us, it's more important than ever to use water wisely,' said Justin Ladner, president of Pennsylvania American Water. "We encourage our customers and the public to reduce outdoor watering, especially after it rains, and to adopt smart irrigation practices. It's our collective responsibility to reduce water consumption and take proactive steps to protect our water supply.' Many people unintentionally water their lawns during peak evaporation times or use more water than necessary to maintain a healthy yard. According to the Environmental Protection Agency (EPA), an estimated 50% of outdoor water usage is wasted. This is why it's important to use water wisely, both indoors and outdoors. Doing so supports conservation efforts and helps ensure that safe, clean and reliable water is available for customers and future generations. From adjusting your watering schedule to fixing household leaks, every drop counts. Here are some helpful tips: Water early in the morning, later in the day or even at night to minimize evaporation. As much as 30% of water can be lost by watering during midday. Make use of rainwater by collecting it in rain barrels for use on outdoor plants and gardens. Check sprinkler heads to help ensure water isn't being wasted on pavement or unwanted areas. Use a broom instead of a hose to clean patios, driveways and sidewalks. Mulch garden beds to retain moisture and prevent weeds. A two- to three-inch layer is typically effective. Set your mower higher. Grass cut to 2.5 to 3.5 inches is more drought-resistant and healthier overall. Check for leaks. Even small leaks can waste thousands of gallons of water each year. 10% of homes have leaks that waste 90 gallons or more per day. Ladner added that reduced water usage can also help decrease water bills. 'Actively monitoring and making an effort to use less water in the warm weather months can also keep the usage portion of your water bills lower, helping customers to save money.' Pennsylvania American Water customers can monitor their water usage and find ways to use water more wisely online through their MyWater account. For more water saving tips, click here. For information about the company's H2O Help to Others customer assistance program, visit About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,700 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, X and Instagram. About Pennsylvania American Water Pennsylvania American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 2.4 million people.
Yahoo
24-06-2025
- Climate
- Yahoo
Pennsylvania American Water Provides Tips for Conserving Water This Summer
MECHANICSBURG, Pa., June 24, 2025--(BUSINESS WIRE)--As summer temperatures rise and watering demands increase, Pennsylvania American Water is offering water conservation tips. "With summer upon us, it's more important than ever to use water wisely," said Justin Ladner, president of Pennsylvania American Water. "We encourage our customers and the public to reduce outdoor watering, especially after it rains, and to adopt smart irrigation practices. It's our collective responsibility to reduce water consumption and take proactive steps to protect our water supply." Many people unintentionally water their lawns during peak evaporation times or use more water than necessary to maintain a healthy yard. According to the Environmental Protection Agency (EPA), an estimated 50% of outdoor water usage is wasted. This is why it's important to use water wisely, both indoors and outdoors. Doing so supports conservation efforts and helps ensure that safe, clean and reliable water is available for customers and future generations. From adjusting your watering schedule to fixing household leaks, every drop counts. Here are some helpful tips: Water early in the morning, later in the day or even at night to minimize evaporation. As much as 30% of water can be lost by watering during midday. Make use of rainwater by collecting it in rain barrels for use on outdoor plants and gardens. Check sprinkler heads to help ensure water isn't being wasted on pavement or unwanted areas. Use a broom instead of a hose to clean patios, driveways and sidewalks. Mulch garden beds to retain moisture and prevent weeds. A two- to three-inch layer is typically effective. Set your mower higher. Grass cut to 2.5 to 3.5 inches is more drought-resistant and healthier overall. Check for leaks. Even small leaks can waste thousands of gallons of water each year. 10% of homes have leaks that waste 90 gallons or more per day. Ladner added that reduced water usage can also help decrease water bills. "Actively monitoring and making an effort to use less water in the warm weather months can also keep the usage portion of your water bills lower, helping customers to save money." Pennsylvania American Water customers can monitor their water usage and find ways to use water more wisely online through their MyWater account. For more water saving tips, click here. For information about the company's H2O Help to Others customer assistance program, visit About American WaterAmerican Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,700 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, X and Instagram. About Pennsylvania American WaterPennsylvania American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 2.4 million people. View source version on Contacts Media Contact: David MisnerSenior Manager, External Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
16-05-2025
- Business
- Yahoo
Kentucky American Water Files Rate Request Driven by More Than $212 Million in Investment
Request reinforces company's commitment to providing safe, clean, reliable and affordable service LEXINGTON, Ky., May 16, 2025--(BUSINESS WIRE)--Kentucky American Water filed a request today with the Kentucky Public Service Commission (PSC) for new rates, reflecting more than $212 million in system investments. The request reinforces the company's commitment to replacing aging infrastructure and continuing to provide safe, clean, reliable and affordable service in compliance with environmental regulations for the benefit of customers. "Kentucky American Water is dedicated to the health and safety of our customers and the communities we serve," said Rob Burton, president of Kentucky American Water. "Our approach to long-term, efficient and consistent investments in our water systems enables us to deliver high-quality service to the more than half a million people we serve in 13 counties." Among the investments included in the request are the replacement of 30 miles of aging water pipelines and the upgrading of storage tanks, pumping stations, hydrants, meters and more. In today's filing, Kentucky American Water is seeking a total annual revenue increase of approximately $26.9 million, excluding Qualified Infrastructure Program (QIP) revenues that have already been approved. The company's rate request undergoes extensive, public review by the PSC, the Kentucky Attorney General's Office of Rate Intervention and other interested parties, such as the Lexington-Fayette Urban County Government. This process includes numerous interrogatories, public hearings and evidentiary hearings. The company's last general rate case was filed in June 2023. If the company's proposed rates are approved as requested, the water bill for the average residential customer using 3,900 gallons per month would increase about $9 per month. The new rates proposed in today's filing are a request only. Kentucky American Water anticipates that proposed rates will go into effect, on an interim basis, approximately seven months after the filing. The PSC will make the final decision regarding any change in rates within 10 months of the filing. Once a final decision has been made by the PSC, the difference between the interim and final approved rates is subject to a refund. Customers will be informed of the approved rates by mail and on the company's website. Kentucky American Water offers bill paying assistance programs that include payment plans, budget billing and, for income-eligible customers, the company's H2O Help to Others customer assistance program. More information can be found by clicking the Customer Assistance Program link under Customer Service & Billing on the company's website. About American WaterAmerican Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,700 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, X and Instagram. About Kentucky American WaterKentucky American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 527,000 people. For more information, visit and join Kentucky American Water on Facebook, X, Instagram and LinkedIn. AWK-IR View source version on Contacts Media Contact: Susan LanchoSenior Manager, External and Government AffairsKentucky American
Business Wire
16-05-2025
- Business
- Business Wire
Kentucky American Water Files Rate Request Driven by More Than $212 Million in Investment
LEXINGTON, Ky.--(BUSINESS WIRE)--Kentucky American Water filed a request today with the Kentucky Public Service Commission (PSC) for new rates, reflecting more than $212 million in system investments. The request reinforces the company's commitment to replacing aging infrastructure and continuing to provide safe, clean, reliable and affordable service in compliance with environmental regulations for the benefit of customers. 'Kentucky American Water is dedicated to the health and safety of our customers and the communities we serve,' said Rob Burton, president of Kentucky American Water. 'Our approach to long-term, efficient and consistent investments in our water systems enables us to deliver high-quality service to the more than half a million people we serve in 13 counties.' Among the investments included in the request are the replacement of 30 miles of aging water pipelines and the upgrading of storage tanks, pumping stations, hydrants, meters and more. In today's filing, Kentucky American Water is seeking a total annual revenue increase of approximately $26.9 million, excluding Qualified Infrastructure Program (QIP) revenues that have already been approved. The company's rate request undergoes extensive, public review by the PSC, the Kentucky Attorney General's Office of Rate Intervention and other interested parties, such as the Lexington-Fayette Urban County Government. This process includes numerous interrogatories, public hearings and evidentiary hearings. The company's last general rate case was filed in June 2023. If the company's proposed rates are approved as requested, the water bill for the average residential customer using 3,900 gallons per month would increase about $9 per month. The new rates proposed in today's filing are a request only. Kentucky American Water anticipates that proposed rates will go into effect, on an interim basis, approximately seven months after the filing. The PSC will make the final decision regarding any change in rates within 10 months of the filing. Once a final decision has been made by the PSC, the difference between the interim and final approved rates is subject to a refund. Customers will be informed of the approved rates by mail and on the company's website. Kentucky American Water offers bill paying assistance programs that include payment plans, budget billing and, for income-eligible customers, the company's H2O Help to Others customer assistance program. More information can be found by clicking the Customer Assistance Program link under Customer Service & Billing on the company's website. About American Water American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people with regulated operations in 14 states and on 18 military installations. American Water's 6,700 talented professionals leverage their significant expertise and the company's national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders. For more information, visit and join American Water on LinkedIn, Facebook, X and Instagram. About Kentucky American Water Kentucky American Water, a subsidiary of American Water, is the largest regulated water utility in the state, providing safe, clean, reliable and affordable water and wastewater services to approximately 527,000 people. For more information, visit and join Kentucky American Water on Facebook, X, Instagram and LinkedIn. AWK-IR
