Latest news with #HIPAA-compliant
Time Business News
5 hours ago
- Health
- Time Business News
Why Medical Transcription Services Are A Must-Have
The healthcare industry has witnessed a revolutionary shift in recent years, driven largely by the widespread adoption of telemedicine. As virtual consultations become the new norm, one critical backend function has proven to be indispensable: medical transcription services. These services not only ensure that physicians and clinics maintain accurate patient records but also support efficient workflows in a digital-first environment. In 2025, the synergy between telemedicine and medical transcription is stronger than ever—and service providers like SysMD are leading the charge. In this blog, we'll explore why medical transcription services have become vital in telemedicine, how they complement medical billing services, and what to look for in a trusted partner like SysMD. Telemedicine isn't just a pandemic-era solution anymore—it's the future of healthcare delivery. As of 2025, over 70% of healthcare providers in the U.S. have incorporated virtual care into their offerings. This transition is driven by: Patient convenience and accessibility and accessibility Lower overhead costs for clinics for clinics Time-efficient consultations for physicians for physicians Technological advancements such as AI diagnostics and remote patient monitoring However, this shift has also highlighted new challenges in documentation, data accuracy, and regulatory compliance. That's where medical transcription services come in. In traditional in-person visits, physicians rely on physical notes, assistants, or EMR systems for documentation. But in telehealth settings—often involving multiple tools, video lags, or voice distortions—there's an increased chance of data misinterpretation. Here's how medical transcription services help bridge this gap: With virtual consultations, every word matters. Professional transcriptionists ensure that entire conversations—symptoms, diagnoses, treatment plans—are accurately captured and formatted. Telemedicine generates large volumes of unstructured audio or video data. Transcription converts this into clear, structured text suitable for Electronic Health Record (EHR) systems, enhancing readability and future referencing. In case of audits, lawsuits, or insurance disputes, accurate transcripts act as legally admissible documentation. HIPAA-compliant transcription partners like SysMD ensure data protection at every level. Beyond record-keeping, transcription services directly support medical billing services. Here's how they intersect: Medical coders depend on transcripts to assign correct CPT and ICD-10 codes. Misheard or mistyped terms can lead to denied claims or legal liabilities. Transcripts reduce ambiguity. With immediate and precise documentation, billing processes can begin promptly, accelerating reimbursements and improving revenue cycle management. Well-maintained transcripts create a solid audit trail, ensuring that billing aligns with clinical narratives—a requirement for Medicare, Medicaid, and private insurers. SysMD's integrated approach merges transcription and billing, streamlining the entire revenue flow for clinics and telehealth practices. When it comes to virtual care, choosing the right service provider is crucial. SysMD stands out as a trusted partner offering both medical transcription services and medical billing services under one roof. Here's what sets SysMD apart: Security is non-negotiable. SysMD adheres to stringent HIPAA regulations, using encrypted channels for data transfer, secure cloud storage, and NDA-bound transcriptionists. SysMD's real-time transcription ensures that clinicians receive structured notes within minutes after a call—ready for review, editing, or direct integration into EMR. From psychiatry and dermatology to cardiology and orthopedics, SysMD assigns domain-expert transcriptionists familiar with specialty-specific terminology. By offering both transcription and billing, SysMD removes the middle layer—reducing delays, eliminating errors, and improving payment turnaround. While human transcriptionists oversee quality control, SysMD leverages AI tools for faster voice-to-text conversions, flagging inconsistencies or missing data points for review. If you're a clinic or private practice expanding into virtual care, here are critical features to evaluate in a transcription partner: Feature Why It Matters HIPAA Compliance Ensures patient data protection and legal adherence Fast Turnaround Time Vital for urgent care or follow-up treatment Domain Expertise Medical vocabulary varies widely between specialties Integration with EHR/Billing Saves time and reduces redundancies Customization Templates, formats, and tagging should suit your workflow Support for Multilingual Patients Essential for diverse patient populations SysMD checks all these boxes, offering customizable packages for both small practices and large hospital networks. A 2024 study of 500 virtual clinics in the U.S. revealed: 37% increase in physician availability after outsourcing transcription in physician availability after outsourcing transcription 28% faster claim submissions due to aligned transcription and billing systems due to aligned transcription and billing systems 40% fewer billing rejections when accurate, timestamped transcripts were used for coding Practices using SysMD reported a 20% improvement in revenue cycle velocity and significant reductions in administrative overhead. In behavioral health, every spoken word is critical. A therapist working with a virtual clinic uses SysMD's transcription to document patient narratives, treatment plans, and medication updates—ensuring continuity of care and defensible notes for insurance claims. A dermatology clinic records voice memos after tele-consults. SysMD transcribes these memos, tags them with relevant ICD codes, and sends them directly to the billing team—compressing the entire process into hours, not days. A multi-physician telehealth group relies on SysMD's real-time transcription and EMR integration. This allows physicians to focus on patient interaction while the backend handles records and claims prep. As telehealth platforms continue to evolve with AI triage tools, wearable integrations, and asynchronous care models, transcription services must also advance. In 2025 and beyond, expect: Voice Command Documentation: Doctors dictating in real time to smart systems Doctors dictating in real time to smart systems Multimodal Transcription: Audio, video, and chat-based note conversion Audio, video, and chat-based note conversion Predictive Documentation: AI suggesting notes based on past consults AI suggesting notes based on past consults Multilingual Transcription at Scale: Catering to increasingly diverse patient populations SysMD is already developing tools in these areas, ensuring that their clients stay ahead of the digital health curve. In the era of telemedicine, medical transcription services are more than a luxury—they are a necessity. From capturing clinical insights accurately to supporting revenue generation through medical billing services, transcription is a foundational pillar of virtual healthcare success. With providers like SysMD offering integrated, compliant, and tech-enabled solutions, medical practices can embrace telehealth confidently—knowing that their documentation, billing, and compliance needs are in expert hands. TIME BUSINESS NEWS
Business Upturn
9 hours ago
- Health
- Business Upturn
Sage Healthspan Launches AI-Powered, Privacy-First Wellness App to Bridge Critical Gaps in Preventative Healthcare
Orange County, California, June 27, 2025 (GLOBE NEWSWIRE) — Sage Healthspan, a California-based digital health company, announced its precision health app, now available for free on Apple's App Store. Designed to address notable shortcomings in modern healthcare delivery, Sage introduces a privacy-first, on-device artificial intelligence (AI) platform aimed at helping users interpret their blood work, monitor health trends, and optimize wellness without sacrificing data security. A Glimpse into Sage Healthspan Analytic Features In an era where preventative healthcare is increasingly prioritized, many individuals still lack access to timely, comprehensible, and actionable insights from their routine lab results. Sage Healthspan identified a persistent issue: although patients regularly undergo blood tests, most are only contacted if major abnormalities are flagged. This approach overlooks nuanced health patterns and early indicators of disease, leading to missed opportunities for early intervention. 'Instead of waiting for symptoms to appear, Sage empowers users to engage proactively with their health data,' said Megan Haas, Media and Communications Lead at Sage Healthspan. 'The AI platform helps transform routine lab work into structured insights, encouraging users to take control of their health trajectory in a secure, comprehensible, and private way.' Closing the Loop Between Data and Action Sage allows users to upload or photograph existing lab results directly from their Apple devices. The platform then interprets the data using local AI algorithms, never uploading personal information to the cloud, providing summaries, visualizations, and tailored recommendations. This includes suggestions for lifestyle adjustments, supplement considerations, or follow-up testing to support long-term wellness goals. Importantly, Sage differentiates itself by emphasizing a 'privacy-first' model. All health data remains on the user's device, enabling secure HIPAA-compliant analysis. In a climate where 78% of healthcare executives name cybersecurity as a top priority, Sage's on-device processing offers a practical alternative to cloud-based health apps. A Comprehensive Health Insight Engine Sage's AI generates insights across an extensive array of health and biomarker categories, including cardiometabolic health, inflammation, blood sugar, autoimmunity, nutrient status, thyroid health, kidney and liver function, and more. As users contribute additional data over time, Sage builds a personalized timeline, allowing for trend detection and wellness optimization rooted in longitudinal analysis. A unique feature of Sage's platform is its lab test ordering capability. Users can independently request advanced biomarkers that are often excluded from standard panels. These include cardiovascular indicators such as ApoB and Lp(a), fasting insulin and HOMA-IR for metabolic health, thyroid and sex hormone assessments, and nutritional markers like vitamin D and omega-3 fatty acid levels. The Growing Importance of Intelligent Health Analytics Recent studies show that 67% of patients report confusion over their lab results, with 61% struggling to understand medical terminology. Additionally, with primary care visits averaging only 15-18 minutes, providers have limited time to address complex, individualized wellness concerns. Sage Healthspan aims to complement, not replace, medical professionals by offering supportive tools that clarify and contextualize lab data for users. From a broader healthcare systems perspective, early detection is increasingly recognized as a critical cost-saver. Nearly 90% of the United States' annual $4.5 trillion healthcare expenditure is tied to chronic conditions. Sage's focus on biomarker-based early detection aligns with evolving industry goals: identifying risk before symptoms arise and enabling targeted, timely action. Positioning in the Era of Medicine 3.0 The emergence of AI in health represents a shift toward what experts call 'Medicine 3.0,' a paradigm that emphasizes prevention, personalization, and patient empowerment. Sage Healthspan embodies this transition. By integrating intelligent health analytics into everyday devices and eliminating the need for cloud computing, the company delivers accessible wellness insights while maintaining robust privacy protections. Sage Healthspan is currently available exclusively for iOS on Apple's App Store. Users are encouraged to begin by uploading pre-existing lab results to generate immediate health insights. For more information or to learn how Sage can support a wellness journey, visit About Sage Healthspan Sage Healthspan is a health technology company based in California focused on closing critical gaps in preventative healthcare. Through its privacy-first AI app, Sage empowers users to understand and act on their blood work, providing structured insights across a range of biomarkers to support health optimization and early detection. Sage's core mission is to make personalized wellness both accessible and secure. Sage Healthspan Logo Disclaimer: The above press release comes to you under an arrangement with GlobeNewswire. Business Upturn takes no editorial responsibility for the same. Ahmedabad Plane Crash
Yahoo
3 days ago
- Business
- Yahoo
PSTG, TierPoint Unveil Imaging Storage-as-a-Service for Healthcare
Pure Storage, Inc.'s PSTG all-flash technology was leveraged by TierPoint to launch a cutting-edge Imaging Storage-as-a-Service solution designed specifically for the healthcare sector. The offering is designed to tackle the growing challenges associated with medical imaging data, ranging from rising storage costs and performance limitations to stringent security requirements. This innovative solution integrates Pure Storage's high-performance infrastructure with TierPoint's HIPAA-compliant, secure data centers and award-winning managed services. The result is a scalable, cloud-enabled storage service that not only supports AI-driven imaging workloads but also enables long-term data retention. The per-study billing model provides healthcare organizations with greater cost predictability while significantly accelerating image retrieval and strengthening data protection for mission-critical assets. Pure Storage, Inc. price-consensus-chart | Pure Storage, Inc. Quote Pure Storage highlighted that with this new service, they are enabling healthcare providers to align storage costs directly with patient care delivery models. The goal is to give providers the performance, flexibility and resilience they need to scale operations efficiently while focusing on what matters most—improving patient outcomes. Pure Storage and TierPoint are jointly tackling a major challenge in healthcare IT by delivering a modern storage infrastructure that enhances diagnostic capabilities, boosts operational efficiency and supports improved patient outcomes. Pure Storage continues to reshape the future of enterprise storage with innovations tailored for modern data workloads—particularly AI, containerization and high-performance computing. The release of Portworx Enterprise 3.3 during the fiscal fourth quarter of 2025 expands its leadership in Kubernetes-native storage and data management. The update includes support for VM workloads, enabling enterprises to manage both containers and virtual machines in a unified and scalable environment, addressing hybrid deployment scenarios common in modern IT. The rollout of FlashBlade//EXA and steady adoption of the //E family, supporting AI and HPC workloads, augur well. Storage-as-a-Service TCV sales jumped 70% in the fiscal first quarter, fueled by large and small Evergreen//One deals. Additionally, Pure Storage and Nutanix teamed up to offer a joint solution for managing virtual workloads on a modern infrastructure stack. This integrated offering simplifies deployment and enhances operational efficiency, which is ideal for IT teams scaling up virtual environments in hybrid clouds. It has further deepened its collaboration with NVIDIA, integrating NVIDIA AI Data Platform reference designs into its FlashBlade lineup. This move solidifies Pure Storage's role in supporting AI infrastructure needs. With cyber threats rising, the firm expanded its partnership with Rubrik to offer enhanced protection for unstructured data. This solution improves threat detection, data management and recovery capabilities that are critical in today's ransomware-prone environment. Pure Storage currently carries a Zacks Rank #3 (Hold). Shares of the company have lost 15.4% in the past year compared with the Computer- Storage Devices industry's decline of 32.4%. You can see the complete list of today's Zacks #1 Rank stocks here. Image Source: Zacks Investment Research Some better-ranked stocks from the broader technology space are Western Digital Corporation WDC, Teradata Corporation TDC and PTC Inc. PTC. WDC sports a Zacks Rank #1 (Strong Buy) while TDC and PTC carry a Zacks Rank #2 (Buy). Western Digital's earnings beat the Zacks Consensus Estimate in each of the trailing four quarters, with the average surprise being 7.3%. In the last reported quarter, WDC delivered an earnings surprise of 11.48%. Its shares have decreased 21.5% in the past year. Teradata's earnings beat the Zacks Consensus Estimate in each of the trailing four quarters, with the average surprise being 24.63%. In the last reported quarter, TDC delivered an earnings surprise of 15.79%. Its shares have declined 37.4% in the past year. PTC's earnings beat the Zacks Consensus Estimate in three of the trailing four quarters while in line in one, with the average surprise being 14.57%. In the last reported quarter, PTC delivered an earnings surprise of 29.71%. The company's long-term earnings growth rate is 15.5%. Its shares have decreased 6% in the past year. Want the latest recommendations from Zacks Investment Research? Today, you can download 7 Best Stocks for the Next 30 Days. Click to get this free report Western Digital Corporation (WDC) : Free Stock Analysis Report Teradata Corporation (TDC) : Free Stock Analysis Report PTC Inc. (PTC) : Free Stock Analysis Report Pure Storage, Inc. (PSTG) : Free Stock Analysis Report This article originally published on Zacks Investment Research ( Zacks Investment Research Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Business Wire
5 days ago
- Business
- Business Wire
VSee Powers Groundbreaking NIH Stroke Recovery Study in Phase 3 Clinical Trial
SAN JOSE, Calif.--(BUSINESS WIRE)-- VSee Health, Inc. (Nasdaq: VSEE) a leading provider of HIPAA-compliant digital health solutions has been selected to support a NIH-funded Phase 3 clinical trial study on stroke recovery telerehabilitation based out of UCLA—the second such national trial of post-stroke telerehabilitation. The trial spans 29 hospitals and 202 patients, and will evaluate the outcomes of adding 6 weeks of gamified, home-based telerehab to improve arm functionality in stroke survivors while reducing costs like transportation, caregiver burdens, and hospital readmissions. This Phase 3 VSee as the go-to platform for the next wave of value-based virtual care that improves outcomes while reducing costs. The proven efficacy of Phase 3 trials opens doors for Medicare and private payer reimbursement and opportunities in the $328M global stroke rehab marke t, where telehealth could disrupt traditional physical therapy with better adherence and lower costs. Success also paves the way for gamified telerehabilitation in other areas, e.g. multiple sclerosis, spinal cord injury, and traumatic brain injury rehab. Professor of neurology at UCLA and a co-principal investigator, Dr. Steven Cramer, MD affirms, 'Reaching Phase 3 in a clinical trial of this scale is a hard-won milestone that has been twelve years in the making—one that wouldn't have been possible without the right partners. VSee Health's HIPAA-compliant platform has been instrumental in ensuring secure, seamless delivery of our interventions—critical for maintaining compliance and engagement in a large-scale trial like this.' Dr. Milton Chen, PhD, Co-CEO of VSee Health adds, 'We're grateful and proud of VSee's role in two of the only nationwide U.S. stroke tele-rehab trials. This Phase 3 trial validates telehealth as a scalable, cost-effective model for neurorehabilitation, and positions VSee as the go-to platform for the next wave of value-based virtual care that improves outcomes while reducing costs.' This trial further solidifies VSee's position as a key player in the telerehab market, building on VSee's prior role in Phase 1 and Phase 2 of this neurology study. Enrollment for the clinical trial begins Q3 2025, with the study combining independent and remote therapist-supervised games and exercises via VSee to overcome barriers like limited access to physical therapy clinics and poor patient motivation. Forward-Looking Statements This press release includes 'forward-looking statements' within the meaning of the safe harbor provisions of the United States Private Securities Litigation Reform Act of 1995. Certain of these forward-looking statements can be identified by the use of words such as 'believes,' 'expects,' 'plans,' 'may,' 'should,' 'will,' 'seeks,' or other similar expressions. Such statements may include, but are not limited to, statements regarding the Company's ability to regain compliance with Nasdaq's listing rules within the required timeframe. These statements are based on current expectations on the date of this press release and involve a number of risks and uncertainties that may cause actual results to differ significantly, including those risks set forth in the Company's most recent Annual Report on Form 10-K and any subsequent Quarterly Reports on Form 10-K and other SEC-filed documents. Such filing copies are available on the SEC's website The Company does not assume any obligation to update or revise any such forward-looking statements, whether as the result of new developments or otherwise. Readers are cautioned not to rely on forward-looking statements. About VSee Health Trusted by top health systems and researchers, VSee Health provides a highly customizable and HIPAA-compliant digital health platform and services to effectively deliver integrated healthcare from a distance—bridging gaps in access, engagement, and data security. Visit
Martechvibe
5 days ago
- Business
- Martechvibe
Simulmedia Announces Partnership with OptimizeRx
By combining OptimizeRx's healthcare data expertise with Simulmedia's reach and predictive TV and streaming placement capabilities, healthcare media buyers can gain full-funnel engagement with actionable reach. Simulmedia has announced a strategic partnership with OptimizeRx Corp. to enable the self-serve availability of Micro-Neighbourhood Targeting (MNT) audiences across linear, digital, and connected TV (CTV) channels. This collaboration allows healthcare brands—especially small and mid-size pharmaceutical companies and in-house planning teams—to activate clinically precise audiences across guaranteed premium TV and streaming inventory, with the speed and flexibility of programmatic advertising. MNT audience data enables consumer targeting at the household level, based on zip-9 geographic disease prevalence mapping, for a privacy-forward approach to the incorporation of clinical data into media targeting. Unlike other data providers, OptimizeRx holds two patents for ensuring HIPAA compliance and meeting the increasingly strict privacy standards of state-by-state laws. In addition, MNT safely integrates comprehensive consumer data. Life science marketers benefit from scaled, data-driven linear TV and streaming activation and measurable brand impact. ALSO READ: ZeroBounce Enhances Its Email Validation Platform The combined technologies and data-driven approach address long-standing limitations in linear TV media buying for healthcare advertisers, including a lack of audience precision, slow time-to-market, and large minimum spend thresholds. By combining OptimizeRx's healthcare data expertise with Simulmedia's reach and predictive TV and streaming placement capabilities, healthcare media buyers can gain full-funnel engagement with actionable reach. 'This partnership extends the reach of Micro-Neighbourhood Targeting into high-impact linear TV environments,' said Steve Silvestro, Chief Executive Officer of OptimizeRx. 'It offers a scalable, clinically-driven alternative – or augmentation – to traditional 'spray-and-pray' TV campaigns—especially valuable for brands prioritising omnichannel impact.' Kim Jones, SVP Sales Strategy & Solutions, at Simulmedia, said, 'Partnering with OptimizeRx gives us a powerful new lever to deliver smarter, more relevant video campaigns for healthcare brands.' 'Their unique blend of real-world clinical data, HIPAA-compliant targeting, and national point-of-care reach allows us to offer precision at scale—bridging the gap between audience insight and media activation.' 'Together, we're transforming how healthcare marketers engage patients and providers across every step of the care journey.' ALSO READ: Measurement, The Key to Driving Multichannel TV Campaigns The Martechvibe team works with a staff of in-house writers and industry experts. View More Locala's omnichannel advertising platform leverages granular insights and cutting-edge AI to help marketers plan, activate, and measure campaigns that are personalised to the local consumer. It specialises in transforming complex mobility and consumer data into actionable audience insights, fueling advanced media strategies. VISIT WEBSITE Blue Prism is a global software provider, offering ROM 2, an intelligent automation implementation methodology that empowers teams to scale their digital workflow. One of its use cases is sales and marketing solutions, which is powered by artificial intelligence (AI) and machine learning (ML) algorithms. VISIT WEBSITE Pega is a combined business process management and robotic process automation (RPA) platform that comes with workforce analytics features. 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VISIT WEBSITE Semrush is an online visibility management and content marketing SaaS platform, offering marketing analytics tools to global businesses. Its open-source analytical tools include Market Explorer and Traffic Analytics for understanding market trends and website traffic respectively. VISIT WEBSITE Nielsen is a global audience insights, data and analytics solution provider, helping marketers measure what people listen to and watch. It offers a comprehensive, AI-powered Nielsen Marketing Cloud platform with sub-products such as Audience Segments, Scarborough, and Advanced Audiences to understand audiences for different targeting initiatives. VISIT WEBSITE MoEngage is a full-stack marketing automation platform, offering consumer insights and analytics solutions for marketers to understand customer LTV. With MoEngage Analytics, they can measure user engagement, spot behavioural patterns, and act on retention to prevent app uninstalls. VISIT WEBSITE Microsoft Clarity is a behavioural analysis tool that helps marketers understand user interaction with their website. It supports features like Session recordings, Heatmaps, and ML insights in real time. Processing more than a petabyte of data from over 100 million users per month, Clarity accommodates limitless traffic for various marketing measurements at scale. VISIT WEBSITE Powered by AI-led insights, Merkle offers scalable marketing analytics and CX technology solutions, helping brands to optimise their campaigns. Some of its flagship solutions are Measurement & Media analytics, Consumer & Experience insights, and Product & Market intelligence. VISIT WEBSITE Hubspot offers marketing analytics and dashboard software, enabling businesses to make data-backed decisions for use cases, such as revenue generation, site analytics and detailed reporting. Leveraging the capabilities of its multi-touch revenue attribution model, marketers can monitor real-time website traffic via unique tracking codes. VISIT WEBSITE Google Analytics is an open-source analytics tool by Google, enabling marketing teams within organisations to better understand their customers via valuable insights. Consequently, businesses can use those insights to take action, such as website improvement and tailored audience list creation. VISIT WEBSITE Adverity is an integrated data analytics platform, enabling marketers to automate their customer's data integration and visualisation functions. It offers 600+ pre-built data connectors to popular marketing platforms, social media networks, SEO tools, and marketing automation solutions. The platform also provides pre-build dashboards to generate tailored reports. VISIT WEBSITE Adobe Experience Cloud offers Adobe Analytics and Adobe Target within its analytics tools solutions, enabling marketers to execute in-depth analysis of their customer data. Adobe Analytics allows the sales and marketing teams to mix, match, and analyse data from any digital point in the customer journey. VISIT WEBSITE Ahrefs features a suite of analytics tools under its Ahref Enterprise offering. It offers API and Looker Studio connectors, enabling marketing teams to elevate their SEO strategy with enterprise-grade and insights. Some of the criteria for its API endpoints include Backlinks, Organic & Paid Traffic, SERPs, Website health score and more. VISIT WEBSITE StackAdapt is a multi-channel programmatic advertising platform, enabling digital marketers to customise their strategy. It offers open and flexible DSP (Digital Signal Processing) capabilities for executing tailored ad campaigns. Furthermore, its ad previewer lets marketing teams preview video, display and native ads on desktop or mobile across 500+ publishers, covering 23 verticals. VISIT WEBSITE Rakuten is a global affiliate ad technology company, enabling advertisers to optimise their marketing strategies with data-driven insights. It offers AI-powered forecasting and benchmarking capabilities and dynamic multi-touch commissioning tools, allowing advertisers to customise their campaigns. It also supports first-party data collection integrations for both B2B and B2C marketers. VISIT WEBSITE Nielsen offers Nielsen Ad Intel, a cross-platform advertising intelligence platform with actionable insights to identify prospects, analyse brand strategies and learn from past advertising campaigns. It offers various advertising intelligence features such as ad spend monitoring, competitive benchmarking, global competitive insights and expert data harmonisation. VISIT WEBSITE Magnite is an independent sell-side advertising technology provider, enabling publishers to monetise their content across all screens and formats. It offers Magnite Streaming, a singular supply-side platform that merges technology from the Magnite CTV and SpotX platforms. Utilising this functionality, marketers can identify their potential audiences to restructure their targeting strategies. VISIT WEBSITE IBM offers a comprehensive suite of Watson Advertising to agencies and marketers. With Watson Advertising's AI-powered assistant, advertisers can customise their advertisements, based on real-time ad results. It also supports functionalities of cookieless advertising, ad fraud management and brand safety measurements. VISIT WEBSITE Google features a comprehensive list of AI-powered Ad tools under its Google Ads offering. Some of its popular tools include Keywords Planner, Ads Editor, Reach Planner, Ads Mobile App, Insights Finder, Ads API, and Recommendations Page. Additionally, it offers Google AdMob to help businesses plan their in-app revenue generation strategy. VISIT WEBSITE Criteo is an all-in-one connected commerce media platform, enabling marketers and agencies to scale their digital and physical assets. Leveraging the capabilities of its AI-powered technology, brands can develop strategies for intent-based product recommendations, multi-prolonged accessibility, contextual advertising, and more. VISIT WEBSITE Basis Tecnologies (formerly known as Centro), is a programmatic advertising platform, offering ad management tools for search, social and site direct via a single interface. Its flagship products are Basis Assistant and Basis Automate+. Basis Assistant is a Chrome extension, connecting 20+ platforms and tools, and Basis Automate+ is a digital advertising automation tool for simplifying campaign process. VISIT WEBSITE AppsFlyer is a mobile attribution company, helping mobile advertisers to identify their ad network. It offers a measurement suite, giving app marketers full visibility into their customer journeys while preserving their privacy. Utilising its AI-powered Creative Optimisation platform, marketers can formulate their creative strategy. VISIT WEBSITE Adtriba is a cross-channel digital marketing management platform based on data-driven attribution modelling. Its solutions include Adtriba Triangulation, enabling advertisers to witness the integration of diverse measurement methods, such as Marketing Mix Modelling (MMM), Multi-Touch Attribution (MTA) and Incrementality Testing. VISIT WEBSITE Adobe Experience Cloud offers connected advertising solutions with its natively integrated Adobe Advertising platform. Its consultancy-based reporting options come with AI-powered optimisation features, helping advertisers analyse their ad performance via 200+ measurement metrics. Utilising its connected TV (CTV) and search, social, and commerce tools, marketers can optimise their customer acquisition strategy. VISIT WEBSITE specialises in Conversational AI, generating autonomous conversations that appear human-like. These conversations form the foundation of brand engagement. Their AI-powered, no-code Dynamic Automation Platform manages around two billion conversations from a multitude of channels in numerous languages. VISIT WEBSITE Sprinklr offers a comprehensive suite of 250+ AI-intent bot templates for various industry verticals to accelerate bot development. Its specialised AI and compliant rule engine enables marketers to modify and automate their promotional campaigns for better engagement via suggestion-based personalised bots. VISIT WEBSITE Meta's new class of generative AI features and creative tools allow users to create and share custom stickers or update the visual style of their photos with a simple text prompt. They can also chat with 28 different AIs and get unique perspectives on topics like travel, games and food. VISIT WEBSITE is a UI-based platform that allows marketers to create a chatbot quickly and deploy it easily on multiple channels. Leveraging the capabilities of its conversational builder, enterprises can build the Dialogflow using dialogue messages. Some of its popular offerings include XO: Experience Optimisation and GALE(Beta). VISIT WEBSITE IBM watsonx Assistant is an interactive virtual agent that utilises natural language and AI, enabling users to set it up on their app and website. It offers fast and accurate responses to customers, enhancing their overall experience and satisfaction with its adaptive learning capabilities. VISIT WEBSITE Haptik helps enterprises manage their customer lifecycle with generative AI-powered conversational solutions to boost marketing and sales. It offers Contakt and Interakt to enhance overall CX, where Interakt enables marketers to send hyper-targeted and personalised campaigns to drive customers to take action on WhatsApp. VISIT WEBSITE Dialogflow is an all-in-one platform for developing chatbots, voice bots, and virtual agents using natural language understanding and Google AI. It helps marketing teams create conversational agents that can handle common customer requests and issues, such as FAQs, and order status at scale. VISIT WEBSITE Dialpad is a fully integrated unified conversation intelligence platform that utilises ongoing ML(Machine Learning) algorithms and does not require coding to configure a chatbot. It offers real-time insights and tips, helping marketing teams customise their approach for every customer. VISIT WEBSITE is a low code-no code, enterprise-grade generative AI platform offering readily available LLMs for CX transformations. Its omnichannel reporting and analytics suite for marketing enables organisations to streamline their customer journeys. VISIT WEBSITE is a global conversational AI technology provider optimised for operational efficiency at scale. It offers self-learning AI capabilities that emphasise Natural Language Understanding (NLU) along with intent suggestions. VISIT WEBSITE Avaamo is an all-in-one conversational AI platform for enterprises offering a suite of industry-specific skills developed to automate and resolve common use cases. It offers Outreach, which enables marketers to educate and engage with customers across existing touchpoints through proactive and personalised communication. VISIT WEBSITE Amazon Lex offers fully managed conversational AI interfaces with advanced natural language models to design, build, test, and deploy conversational interfaces in applications. It enables sales and marketing teams to automate user tasks in their applications like the CRM and across any digital channel. VISIT WEBSITE Zendesk is an AI-powered customer feedback software provider, offering customer satisfaction (CSAT) software to businesses across multiple industries. Its marketplace offers 1600+ apps and integrations, enabling marketers to create a complete customer feedback system. VISIT WEBSITE UserVoice provides product feedback management software for SaaS businesses. Its UserVoice Validation tool delivers actionable user insights to inform roadmap strategy. From testing ideas to ensuring satisfaction with released features, it helps research and marketing teams gather quick user feedback throughout the entire product lifecycle. VISIT WEBSITE Twilio provides integrated Mindful Feedback functionality within its Flex offering, enabling marketers to automatically take action based on real-time customer feedback. It automatically collects customer feedback after Flex interactions by capturing feedback over post-call voice IVR, outbound voice IVR, conversational SMS, Web SMS, email, and web surveys. VISIT WEBSITE Trustpilot offers ML and AI-powered feedback management tools, helping marketers build trust and loyalty through customer reviews. Its AI-driven Review Insights tool enables marketers to identify growth areas from negative feedback, whereas its Image Generator tool lets them enhance social media engagement. VISIT WEBSITE Survey Monkey is a global online survey and forms tech stack provider, offering AI-fueled market research solutions to businesses. Its enterprise feedback management program provides 250+ templates with the capabilities of customisation, allowing organisations to build tailored survey forms. VISIT WEBSITE Sprinklr is a unified customer experience platform (CXM), offering AI-powered feedback management capabilities with its flagship product: Sprinklr Surveys. It integrates solicited customer feedback with unified-CXM data, enabling brands to derive meaningful, actionable insights. Utilising its genAI-powered survey builder, marketers can create conversational surveys to streamline their NPS strategies. VISIT WEBSITE Salesforce is a comprehensive customer-oriented technology provider offering a feedback management suite. Salesforce's survey responses help marketers create personalised surveys based on their existing customers' data. Some of the supported applications of its feedback management platform are genAI-powered survey form development and sentiment-insights-based survey collections. VISIT WEBSITE QuestionPro is an online feedback software provider, offering ready-made survey templates to businesses across 40+ countries. Leveraging the capabilities of its customer satisfaction templates, advertisers and marketers can create and gather tailored questions. VISIT WEBSITE Qualtrics is an all-in-one customer experience solution provider, offering website & app feedback tools for organisations to collect customer feedback efficiently. Its digital experience analytics capabilities combined with DXA integrations, bring together verbal and behavioural data for in-depth analysis of user feedback. VISIT WEBSITE HubSpot is a one-stop marketing platform, providing customer feedback software under its Service Hub offerings. Its pre-built APIs include net promote score (NPS), customer effort score (CES), and customer satisfaction (CSAT) surveys, allowing marketers to strengthen their customer loyalty strategy. VISIT WEBSITE Medallia is a comprehensive platform, enabling marketers to capture feedback from all customer touch points. Some of its popular feedback management software capabilities include Sense360 for analysing consumer spending, Medallia Video to automatically extract meaningful insights from customer's feedbacks and Agile Research for creating branded surveys in real-time. VISIT WEBSITE Zeotap lets brands integrate, unify, segment and orchestrate customer data, fostering a cookieless future. It offers a 'Non-Customer Entity Data' feature that helps marketers to integrate both customer and non-customer entity data. VISIT WEBSITE Twilio provides, Twilio Segment, an AI-powered CDP, enabling marketers to streamline their personalised customer engagement journeys. It brings together clean, consented customer data for real-time insights with 450+ pre-built connectors. VISIT WEBSITE Syntasa provides data-ready CDP capabilities, equipping marketers with essential tools to prepare their customer data. It offers real-time sentiment analytics capabilities, helping enterprises derive behavioural insights from unified user profiles to foster hyper-personalised experiences. VISIT WEBSITE SAP is a company-wide customer data management platform, helping marketers improve engagement, conversion, and retention. It offers a genAI-powered data model, enabling enterprises to unify their B2B and B2C customers' profiles to reach their personalisation goals. VISIT WEBSITE Oracle is a global database management company, providing CDP solutions, under its flagship product: Oracle Unity. Its AI-powered models enable marketers to create hyper-personsalised campaigns with predictive insights by streamlining real-time customer data from heterogeneous sources. VISIT WEBSITE Growthloop is a composable CDP platform, allowing marketing and sales team to action their data at scale. It offers GrowthLoop Audience Builder, enabling marketers to initiate their lead generation functions. VISIT WEBSITE Adobe Experience Cloud offers a real-time CDP, letting users create high-value audience segments for B2C and B2B use cases across their marketing funnel. It follows a cookieless marketing approach to automatically unify customer data across various online and offline channels in real-time. VISIT WEBSITE ActionIQ is a composable CDP platform that offers audience segmentation, acquisition marketing, and Customer 360 capabilities. It integrates analytical tools, enabling marketers to collect and analyse their first-party customer data at scale. VISIT WEBSITE Zoho CRM leverages automation and comprehensive analytics to empower any sales team, fostering stronger customer loyalty. Ideal for both small businesses and enterprises, this software enables enhanced productivity and tailored solutions through predictive intelligence. VISIT WEBSITE Zendesk offers Zendesk Sell, an easy-to-deploy CRM platform that is simple to deploy and navigate, catering to businesses of any scale. Its mobile-friendly Sell app has the functionalities of geolocation, helping sales and marketing teams. Offering an all-in-one CRM platform, organisations can implement use cases like prospecting, engagement, lead generation and communication capabilities. VISIT WEBSITE SugarCRM is a global CRM software provider, helping marketing, sales, and service teams improve efficiency through automation, data, and intelligence in near real-time. It offers Sugar Market, an all-in-one marketing automation platform that helps marketers to automate their campaign with higher ROI. VISIT WEBSITE Salesforce is a one-stop sales and support CRM software that regularly updates customer records, tracks emails and calls, and creates organised support processes for quicker customer responses. Its simple and scalable infrastructure is ideal for businesses of all sizes. VISIT WEBSITE Pipedrive stands out with its emphasis on automation, tailorability, and seamless integration. Purposefully built to enhance the efficiency and productivity of sales professionals, this CRM solution has an intuitive setup and robust capabilities. It facilitates lead generation, comprehensive sales analytics, and seamless business expansion. VISIT WEBSITE Oracle NetSuite CRM, a component of Oracle's business software suite, is for all midsize and booming businesses that want a comprehensive, integrated CRM solution with ERP capabilities. Using it, customers and partners can directly interact with the platform, freeing the additional work load for their sales team. VISIT WEBSITE Microsoft Dynamics 365 Sales represents a robust cloud-based CRM solution brimming with features such as pipeline assessment, relationship analytics, and conversational intelligence. It utilises AI-powered insights to provide actionable intelligence via predictive analytics, lead scoring and sentiment analysis. VISIT WEBSITE Less Annoying is a CRM software that utilises a straightforward search feature within its contact management system, making it easy to track contacts. It is ideal for small-sized businesses and offers a highly intuitive and user-friendly interface. VISIT WEBSITE Insightly offers CRM software solutions for enterprises looking to understand their audience data across various marketing functions. It integrates seamlessly with third-party apps, streamlining workflow automation, including bulk emailing and report generation. VISIT WEBSITE HubSpot's sleek dashboard with consolidated CRM tools simplify complex customer data, further transforming it into meaningful insights. Complementing typical CRM functionalities, HubSpot provides tailored options, including conversation intelligence and email monitoring. VISIT WEBSITE Apptivo delivers adaptable and web-based CRM solutions, enabling marketing and sales teams to streamline all customer service requirements across various devices and browsers. Despite its focused feature set, it encompasses over 65 interconnected applications alongside a robust sales pipeline management tool, ensuring efficient tracking of potential leads without any downtime. VISIT WEBSITE Sitecore offers composable cloud solutions with its flagship products, Sitecore Experience Platform(XP) and Sitecore Experience Manager (XM). They help marketers to overcome scalability challenges. Some of its features include intuitive visual editing, headless delivery, marketing automation, scalable personalisation, data and machine learning capabilities. VISIT WEBSITE Salesforce Experience Cloud is a platform that helps enterprises link clients, partners, and employees to securely exchange information and documents. Built on its Customer 360 platform, Salesforce's DXP ensures seamless integration with any solution in the Salesforce ecosystem. VISIT WEBSITE Oracle Cloud offers a comprehensive suite of platform-based marketing automation solutions for personalised B2B and B2C automation campaigns. Some of its featured products are Eloqua Marketing Automation, CrowdTwist Loyalty and Engagement, and Unity Customer Data Platform. VISIT WEBSITE Optimizely is a digital experience platform (DXP) provider that offers Optimizely One, an easy-to-use and fully integrated suite. It provides a single, unified workflow with thoughtfully embedded AI and machine-learning algorithms, accelerating work across the entire marketing lifecycle. VISIT WEBSITE OpenText offers a cloud-native, scalable platform for enterprises to streamline their marketing functions. It provides fully composable content management, digital asset management, creative workflows, personalisation, targeting and customer data technologies in one place, ensuring a holistic approach to B2B, B2E and B2C experiences. VISIT WEBSITE Neptune DXP is a PaaS(Platform-as-a-Service) provider, helping marketing teams build custom apps based on modular, reusable application building blocks. The company offers flexible environments to businesses across different verticals, further providing personalised digital solutions at scale. VISIT WEBSITE Magnolia is a composable DXP that comes with no-code connector packs and low-code micro-frameworks for third-party integrations. It also offers an open-source version alongside its commercial plans enabling enterprises to build tailored use cases. VISIT WEBSITE Liferay DXP helps marketers deliver personalised and connected digital experiences across a broad range of channels, including customer portals, websites, intranets, mobile apps, and connected devices. It offers intuitive CMS, user analytics, and site management tools that businesses need to launch, test and optimise digital experiences for faster go-to-market. VISIT WEBSITE Powered by IBM Consulting, IBM iX offers a composable DXP, providing a comprehensive solution to make enterprises' systems future-ready. Utilising its data-driven insights and intelligent workflows, marketers can design and deliver human-centred experiences across the customer lifecycle. VISIT WEBSITE HCL Digital Experience (DX), forms part of a wider HCL Customer Experience (CX) product portfolio, offering core capabilities such as content management, DAM, CDP called Signals, and low-code application development. It provides services in government, life sciences, insurance, financial services, and other verticals. VISIT WEBSITE Contentstack is a headless CMS and Composable Digital Experience Platform (DXP) solution provider that helps marketers gain a competitive edge. It recently launched into Google Cloud Marketplace, and is also available on Microsoft Azure and AWS. It seamlessly enables mid-market brands to adopt its omnichannel campaign engine to drive higher conversions and sales. VISIT WEBSITE Bloomreach Commerce Experience Cloud provides businesses an edge with its modular capabilities: Content Management System (CMS), Discovery features for search and merchandising optimisation, and Engagement tools such as Customer Data Platforms (CDP) for personalisation and analytics. VISIT WEBSITE Adobe Experience Cloud offers a comprehensive set of services specifically designed to address the day-to-day requirements for personalised customer experience at scale. Its platform helps manage different digital content and assets to improve customer satisfaction. Some of its products include Adobe Gen Studio, Experience Manager Sites, Real-time CDP, and Marketo Engage. VISIT WEBSITE Acquia offers DXP solutions, comprising of two main elements: Acquia Drupal Cloud and Acquia Marketing Cloud. It can be accessed in both platform-as-a-service (PaaS) and software-as-a-service (SaaS) with additional components such as Site Factory for multisite management, digital asset management (DAM), CDP, personalisation, and Campaign Studio. VISIT WEBSITE
