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News18
2 days ago
- News18
Here's How Travel Assistance Services Are Shaping The Future Of Tourism In India
Last Updated: While modern travellers are driven by wanderlust, they still look for security and convenience, along with creating memories. This is where travel assistance services come in. India's travel landscape is expanding rapidly, with domestic wanderlust and international curiosity fueling a tourism boom. From government campaigns like Dekho Apna Desh to the enduring charm of Incredible India, the desire to explore the country is stronger than ever. But the sheer scale and complexity of India, its languages, geographies, transport systems, and cultural nuances can turn even the most enthusiastic traveller's journey into a logistical maze. That's where smart travel assistance services step in, not as a luxury, but as an essential piece of India's tourism puzzle. 'The concept of travel has changed. The travellers of today do not only want to have memorable experiences but also convenience, security, and on-time assistance," says Harish Khatri, Founder & MD of India Assist. 'Whether they need to manage sudden emergencies or transfer lost belongings, unexpected health problems, or unfamiliar city navigation, the modern travel requirements go beyond itineraries and booking websites." The Rise Of Real-Time Help Modern travellers expect more than just convenience. Assistance services, today, provide more than maps and helplines. They offer emergency aid, local insights, lost-and-found recovery, health support, and logistical backup, all through intuitive tech platforms. 'It's not about waiting for problems to arise. It's about being prepared and empowered throughout the journey," Khatri notes. This proactive model of support resonates particularly with solo travellers, elderly tourists, women adventurers, and even first-time visitors to India. Beyond individual benefit, assistance services are shaping a more responsible and robust travel ecosystem. These services create verified job networks, encourage better stakeholder accountability, and foster a deeper sense of trust between the traveler and the destination. 'Smart assistance is laying the foundation for safe, inclusive, and accountable travel experiences. It elevates the way people perceive India: from chaotic and complex to cared for and connected," says Khatri. The travel ecosystem at large echoes this sentiment. According to Jyoti Mayal, Chairperson of the Travel and Hospitality Skill Council (THSC): 'In a nation as multicultural and dynamic as India, intelligent assistance is the connecting link between curiosity and comfort. These technologies aren't just conveniences – they are imperatives for personalized, secure, and scalable tourism." Powered By Tech, Grounded In Human Touch India's charm lies in its unpredictability, but that shouldn't mean unpreparedness. The future of travel lies in systems that anticipate needs and respond before panic sets in. From GPS-enabled tracking to multilingual support and digital concierge services, smart travel merges technology with empathy. 'Authentic travel freedom means knowing you're never truly alone on the journey. We're not replacing instinct, we're enhancing it." Khatri emphasises. Deepak Dhayal, Founder & CEO of Kinghills Travels, adds, 'The future of travel is smart, social, and deeply personalized. Tech-driven group travel and real-time support make it easier than ever to explore India safely, affordably, and with like-minded adventurers. It's travel with peace of mind and purpose." As India marches forward as a global tourism force, assistance services are no longer optional – they're fundamental. They're building a smarter, safer, more seamless way to experience the vast richness of India. view comments Disclaimer: Comments reflect users' views, not News18's. Please keep discussions respectful and constructive. Abusive, defamatory, or illegal comments will be removed. News18 may disable any comment at its discretion. By posting, you agree to our Terms of Use and Privacy Policy.
Khaleej Times
30-04-2025
- Business
- Khaleej Times
Journey Mappers launches UAE Assist - an assistance app for travellers
Sheikh Ahmed Al Qassimi Group's Journey Mappers has announced the launch of UAE Assist, an innovative tech-driven travel assistance service designed to enhance safety, security, and convenience for UAE travellers. Partnered with Satguru Travels, UAE Assist aims to redefine real-time tourist support with seamless, on-ground assistance through its state-of-the-art mobile application. As the UAE continues solidifying its position as a premier global travel destination, UAE Assist serves as a game-changer in responsible tourism, ensuring that every traveller receives instant support in moments of distress and when in need. The service is designed to provide 24/7 emergency assistance, real-time GPS tracking, and direct call support for incidents related to medical emergencies, theft, baggage loss, police support, emergency transit, and many more. 'We are delighted with this association with UAE Assist as this platform provides all support to the visitors visiting UAE, who have been one of the major factors for the economic growth of this country. We stand committed to providing the best service support,' said Sheikh Ahmed bin Faisal Al Qassimi. Pioneering a new era in travel assistance UAE Assist is a cutting-edge travel assistance platform, integrating technology with on-ground support to create a seamless experience for visitors. The mobile application will be available on Android and Apple Play Stores, offering an intuitive touch-button interface that will instantly connect travellers to verified support services. This initiative is designed to provide: Round-the-clock emergency assistance: Immediate support for medical crises, lost belongings, legal issues, and other unforeseen incidents. Seamless crisis management: Collaborations with local authorities ensure rapid response and resolution. Real-time location tracking: Auto-activated GPS for precise assistance to travellers in need. Trust and security: Verified and professional assistance to enhance the UAE's reputation as a safe and welcoming travel destination. Reliable and authentic travel information: Authentic and verified information related to travel inquiries of travellers. 'At UAE Assist, we aim to set new benchmarks in travel assistance. Our partnership with Satguru Travels and the Royal office of Sheikh Ahmed bin Faisal Al Qassimi is a testament to our commitment to ensuring that every traveler can explore the UAE with confidence, knowing that help is just a touch away,' said Harish Khatri, founder and MD of India Assist and UAE Assist. The launch of UAE Assist aligns with the vision of bolstering tourism safety and establishing the nation as a leader in tech-led hospitality services. The initiative aims to enhance traveler security, expand reach and accessibility, drive technological innovation, and boost economic growth. As a global leader in travel solutions, Satguru Travels brings its extensive network and expertise to UAE Assist, ensuring a seamless and efficient implementation of the service. Anil Chandirani, Chairman and CEO of Satguru Travels commented: 'At Satguru Travels, we are committed to elevating the global travel experience through seamless and efficient implementation of the service. Our partnership with UAE Assist aligns perfectly with our mission to provide travellers with reliability, comfort, and peace of mind. Together, we are setting a new benchmark in responsible tourism by ensuring that every visitor to the UAE has access to real-time assistance whenever they need it. With its patented technology and extensive operational expertise, UAE Assist will help position the UAE as a global role model for travel safety and assistance services. This initiative is set to inspire similar models worldwide, reinforcing the UAE's leadership in the tourism and travel security sector. Dunston Pereira, CEO to the Royal Office of HH Sheikh Ahmed bin Faisal Al Qassimi added that in a technology-enabled era that we are all living in today, this platform will deliver the best services using AI and real data. Travelers will be able to spend their valuable time in this country without worrying about anything as UAE Assist is there for all assistance.
