01-07-2025
Tropical Storm Helene survivor needs will continue to be met as federal resources shift
As local supports and resources in the Helene recovery transition between Federal and State agencies, FEMA representatives will no longer be on site at the Buncombe County Helene Resource Center as of July 1. Survivors are encouraged to call the FEMA hotline at 1-800-621-3362 or through the FEMA app for any questions regarding status of their benefits.
State partners, who will remain on site, are working to ensure a seamless transition for case management needs of Tropical Storm Helene survivors. Ongoing coordination with the State and Buncombe County government will help ensure that survivor needs are met, even as federal resources shift.
More: Tropical Storm Helene damaged more than 12K homes in Buncombe County, FEMA data shows
Buncombe County remains committed to supporting all affected residents, and further updates will be shared as available. The community is encouraged to continue visiting the Helene Resource Center for additional support at 94 Coxe Ave. in downtown Asheville. The HRC is open from 8 a.m.-5 p.m. Monday-Friday and there is free parking in the front lot. For any questions, the public is encouraged to contact the One Buncombe Call Center at (828) 250-6100.
This article originally appeared on Asheville Citizen Times: Helene support and resources transition from federal to state agencies
