Latest news with #IFS.ai
Yahoo
03-06-2025
- Business
- Yahoo
TOMRA Collections North America drives service transformation through early adoption of IFS.ai
Global recycling leader leveraged Industrial AI embedded in IFS Cloud to achieve value fast, improving customer service and operational efficiency. NASHVILLE, Tenn., June 3, 2025 /PRNewswire/ -- IFS, the leading provider of enterprise cloud and Industrial AI software, announces that TOMRA Collections North America, a division of global recycling leader TOMRA, has achieved major operational and service performance gains since implementing IFS Cloud. TOMRA, known for capturing over 48 billion used beverage containers annually through its 85,000+ reverse vending machine installations worldwide, has long relied on IFS technology to manage its complex, large-scale field service operations. Following a strategic upgrade in 2023 to IFS Cloud, TOMRA has embraced a new era of agility, data-based intelligence, and ongoing value through its early adoption of At the heart of TOMRA's transformation is its field service organization—responsible for maintaining mission-critical equipment across diverse locations and climates. By standardizing systems, processes, and KPIs globally, and leveraging IFS Cloud's real-time visibility, TOMRA has significantly improved key service metrics. First-time fix rates now consistently reach 96–97%, up from 84%, and overall operational efficiency has grown by 27% since the company's initial deployment of IFS solutions. Jay Sethuraj, Vice President, Technology, TOMRA North America, commented: "Our initial investment in IFS helped us establish a baseline and improve operational efficiency, but IFS Cloud has taken us to another level, allowing us to continually redefine what operational excellence looks like. With evergreen updates, embedded AI innovation, and deep configuration options, we're able to adapt and evolve in real time." TOMRA's shift to IFS Cloud was fuelled by the need for an evergreen operating model—enabling the business to stay current with the latest functionality without disruptive upgrades. With updates now delivered incrementally, TOMRA can adopt new capabilities quickly, reducing update time within IFS Cloud from eight weeks to just six, and system downtime to just a matter of hours. Choosing configuration over customization has been key to this agility. "IFS Cloud gives us the flexibility to make the solution our own without the technical debt of custom code," added Sethuraj. "It's this balance that makes the evergreen approach not only possible, but practical." With IFS Cloud in place and TOMRA's own data available, the company implemented embedded AI features in IFS Cloud, for example the Copilot for Knowledge Search digital assistant and the What-If Scenario Explorer (WISE). These tools are transforming everything from technical troubleshooting to resource planning. Daniel Basile, VP of Field Service, TOMRA North America, said: "WISE allows us to simulate changes to planning and scheduling in real time and immediately assess the impact. It's like having a sandbox inside production. And with Copilot, our field technicians will soon have instant access to our technical knowledge base—cutting onboarding time in half and capturing the expertise of our most seasoned employees. Rather than an employee needing 30 minutes or an hour to sift through the information of an 800-page manual, they can ask a question and in seconds it will return the answer, what page(s) it's on, and links to any supporting documents. As a business, and with the help of IFS, we've moved from firefighting to foresight. That allows us to be more consistent, more strategic, and more valuable to our customers. And that's where the real impact happens." Christian Pedersen, Chief Product Officer, IFS, added: "IFS Cloud and give ambitious companies like TOMRA the agility, intelligence, and composability they need to thrive in a fast-changing world. Their commitment to continuous improvement, combined with our embedded AI capabilities and agents, is a blueprint for driving service innovation at scale. TOMRA is one of our Pioneer customers – organizations who want to be ahead of the curve adopting the latest releases of IFS Cloud. It is fantastic to see what they have achieved in a short period and we are proud to continue partnering with them to push the boundaries of industrial transformation." To ensure a smooth transition to the cloud, TOMRA is working with long-term partner Infosys to accelerate time to value and benefiting from its investment in IFS Success services – an engagement framework created to support customers in achieving their desired business outcomes. Daniel Basile said: "Leveraging IFS Success changes the dynamic of the relationship from one of a customer and provider to that of a partnership. With Success, we receive a more white-glove approach, but even more importantly, the Success team has gotten to know our business very well which gives them a true understanding of how IFS technology can best help TOMRA achieve its goals." IFS Press Contacts:EUROPE / MEA / APJ: Adam GillbeIFS, Director of Corporate & Executive CommunicationsEmail: AMERICA / LATAM: Mairi MorganIFS, Director of Corporate & Executive CommunicationsEmail: This information was brought to you by Cision View original content: SOURCE IFS
TECHx
02-06-2025
- Business
- TECHx
IFS Unveils AI Software Features in Latest Cloud Release
Home » Emerging technologies » Cloud Computing » IFS Unveils AI Software Features in Latest Cloud Release IFS, a leading provider of enterprise cloud and AI software, has announced the launch of new Industrial AI-powered features in its latest IFS Cloud 25R1 release. The update integrates advanced agentic AI capabilities through with a strong focus on sustainability and automation. These new tools are designed to help asset and service-intensive industries rapidly scale and benefit from Industrial AI. IFS reported that over 200 AI-based capabilities are now included in IFS Cloud. These capabilities support full asset lifecycle management and improve manufacturing operations. The company revealed several new features, including: Forecasting and Inventory Replenishment to improve demand planning and optimize stock management. XD Integration and Visualization for using 2D and 3D data to enhance asset insights and enable real-time maintenance decisions. IFS also introduced: AI Data and Work Generation from Documents to extract maintenance data and generate follow-up actions. Summarized Supply Chain Events to turn unstructured data into actionable insights. Three AI Copilot tools were revealed to support various functions: Sales Quotation Copilot boosts customer service and reduces order errors. Shipment Order Copilot improves freight selection and supply chain workflows. Customer Order Copilot enhances event summaries and communication. The Operation Time Prediction feature uses AI/ML to forecast shop floor operation times and identify potential delays. In addition, IFS reported that the new Emissions Management function supports Scope 1 and 2 emissions tracking. It uses over 160,000 verified emissions factors through a partnership with Climatiq. Christian Pedersen, Chief Product Officer at IFS, stated that solves complex industrial challenges and continues to prove its real-world value. He noted that customers are increasingly choosing IFS for its specialized focus and agile integration of AI. Pedersen added, 'We aim to power the next industrial revolution with AI, and 25R1 is a key milestone in that mission.' IFS also announced a special offer valid until the end of June. Customers can access all use cases with a 12-month subscription and monitored AI usage. The offer includes initial consumption tokens, allowing businesses to evaluate the impact of AI software on performance without variable costs. The company emphasized that IFS Cloud helps businesses handle disruptions, improve planning, and meet sustainability targets effectively.
Web Release
02-06-2025
- Business
- Web Release
200+ AI-based capabilities tailored to help industries drive transformative growth, accelerate autonomous operations, and realize profitable sustainability
IFS, the leading provider of enterprise cloud and Industrial AI software, unveiled new Industrial AI-powered features introduced with into the latest IFS Cloud 25R1 release. With Industrial AI and sustainability at its core, this new release incorporates agentic industrial AI capabilities that enable customers in asset and service-intensive industries to rapidly drive value from Industrial AI at scale. With 200+ AI-based capabilities now available in IFS Cloud, customers can automate workflows and leverage industrial agents throughout the entire asset lifecycle and across manufacturing processes – from supply chain augmentation, through to critical service capabilities. New capabilities include: Forecasting and Inventory Replenishment helps customers accelerate demand planning and inventory replenishment for spare parts, so they can optimize global and centralized stock management. It calculates safety stock, reorder points, and optimal lot sizes for parts used in the maintenance process from service and asset part demand. helps customers accelerate demand planning and inventory replenishment for spare parts, so they can optimize global and centralized stock management. It calculates safety stock, reorder points, and optimal lot sizes for parts used in the maintenance process from service and asset part demand. XD Integration and Visualization unlocks deeper insights by bringing 2D or 3D data into IFS Cloud, accelerated by AI-powered data mapping. Early visibility empowers proactive decision-making across maintenance and engineering teams, paving the way for more efficient and maintainable assets. Technicians visualize parts requiring attention within 3D models overlaid with maintenance information like open work orders, while engineering teams benefit from graphical performance data and real-time alerts to address asset maintenance faster. unlocks deeper insights by bringing 2D or 3D data into IFS Cloud, accelerated by AI-powered data mapping. Early visibility empowers proactive decision-making across maintenance and engineering teams, paving the way for more efficient and maintainable assets. Technicians visualize parts requiring attention within 3D models overlaid with maintenance information like open work orders, while engineering teams benefit from graphical performance data and real-time alerts to address asset maintenance faster. AI Data and Work Generation from Documents saves time and effort. It extracts data and recommendations from third-party contractor maintenance reports improving follow-up maintenance work identification and next steps. saves time and effort. It extracts data and recommendations from third-party contractor maintenance reports improving follow-up maintenance work identification and next steps. Summarized Supply Chain Events transforms unstructured data into valuable insights, so customers have better sight across their critical supply and production processes. At a time where countries, industries and businesses are evaluating how they can navigate macroeconomic swings, this level of insight can provide control and resilience that has not previously been achievable. transforms unstructured data into valuable insights, so customers have better sight across their critical supply and production processes. At a time where countries, industries and businesses are evaluating how they can navigate macroeconomic swings, this level of insight can provide control and resilience that has not previously been achievable. Copilot for Sales Quotation enhances customer service efficiency, boosts sales through better recommendations, and increases revenue by reducing order errors and improving productivity. enhances customer service efficiency, boosts sales through better recommendations, and increases revenue by reducing order errors and improving productivity. Copilot for Shipment Order improves supply chain matrix with automated and flexible freight selection enhances sales team productivity and customer services. improves supply chain matrix with automated and flexible freight selection enhances sales team productivity and customer services. Copilot for Customer Order enhances supply chain analysis leveraging AI to summarize important events related to orders in supply chain scenarios. Provides deeper insights and speeds up decision-making leading to better service and improved stakeholder communication. enhances supply chain analysis leveraging AI to summarize important events related to orders in supply chain scenarios. Provides deeper insights and speeds up decision-making leading to better service and improved stakeholder communication. Operation Time Prediction improves operational efficiency, reduces delay costs, and enhances customer satisfaction by using AI/ML to predict shop order operation times and identify potential delay risks. Early identification helps prevent delays, mitigate their impact, uncover systematic issues, and enable adjustments to planned data. improves operational efficiency, reduces delay costs, and enhances customer satisfaction by using AI/ML to predict shop order operation times and identify potential delay risks. Early identification helps prevent delays, mitigate their impact, uncover systematic issues, and enable adjustments to planned data. Emissions Management in IFS Cloud supports Scope 1 and 2 emissions, management and reporting allowing customers to calculate emissions and accurately track progress against 160,000+ verified emissions factors (thanks to IFS's global partnership with Climatiq). Christian Pedersen, Chief Product Officer, IFS, commented: 'IFS's ability to deliver AI in the industrial setting is rooted in solving real, complex industrial challenges. isn't speculative; it's already helping the world's largest industrial companies navigate and lead at a time where supply chains and production have been challenged. The company's consistent growth and increasing number of real-world AI capabilities show the enduring value to customers who are choosing IFS over monolithic giants due to our specialized focus, inherent agentic capabilities, and agile integration of AI advancements. 'This targeted approach allows us to offer tailored solutions that align closely with the unique challenges and requirements of these complex industries. This is embodied by the new features available in 25R1. Our mission is to power the next industrial revolution with AI, and I am proud of the impactful advancements we are bringing to customers in 25R1.' As the regulatory and geopolitical landscape evolves, IFS Cloud enables enterprises to anticipate disruption, optimize planning and production cycles, and strengthen operational resilience while meeting sustainability goals, profitably. IFS has made an introductory offer available until the end of June offering customers a risk-free way to track and see the value from AI on performance and operational efficiency with minimal effort. A 12-month subscription provides access to all of the Use Cases in IFS Cloud, as well as initial consumption tokens to get started. is made available with monitored AI consumption across the business and with standardized consumption rates removing the risk of variable costs affecting the bottom line.
TECHx
29-05-2025
- Business
- TECHx
AI Software IFS Unveils Nexus Black for Industry
Home » Emerging technologies » Artificial Intelligence » IFS Unveils Nexus Black AI Software for Industry IFS, a leading provider of enterprise cloud and AI software, has announced the launch of IFS Nexus Black™ . This new strategic innovation program aims to accelerate high-impact AI adoption across industrial sectors. The company revealed that Nexus Black offers an alternative to legacy software vendors. It delivers tailored solutions with industrial-grade scalability and security. According to IFS, Nexus Black blends advanced AI technologies with deep industrial context. A dedicated delivery team partners directly with customers to address complex challenges in asset-heavy industries. The program is built on the foundation. It enables fast development and deployment of AI capabilities, transforming ideas into real results within weeks. IFS reported that the Nexus Black offering includes: Agile, sprint-based co-creation and prototyping using a scalable, secure development model A four-phase structure: Problem Definition, Proof of Value, Accelerated Development, and Digital Continuity Access to skilled AI engineers, domain experts, and solution architects with deep industrial expertise Nexus Black also focuses on agentic AI and contextual intelligence. The goal is to deliver trusted AI directly into live operations—quickly and securely. Mark Moffat, CEO of IFS, stated that businesses often face a choice between rigid tools and niche AI vendors with limited scalability. 'Nexus Black changes that,' he said. 'It reflects IFS's commitment to rapid, high-impact AI innovation for leading industrial organizations.' Matt Kempson, SVP, Commercial at IFS, added that AI features like co-pilots and embedded agents are now standard. 'What sets IFS apart is how we apply AI – rapidly, with deep industrial context,' he noted. 'Nexus Black lets us engage directly with complex challenges and turn innovation into scalable results.' The company also announced a co-investment model. This allows customers early access to capabilities and input into solution design. Reported initial use cases include predictive maintenance, manufacturing scheduling, AI co-pilots for service and sales, and automation for finance and supply chain. IFS confirmed that Nexus Black engagements are customized and expert-led. Interested organizations are advised to contact their IFS account manager for further discussions.
Web Release
13-05-2025
- Business
- Web Release
IFS Showcases Asset Optimization Capabilities at Asset Integrity and Process Safety Conference & Exhibition in Saudi Arabia
By Editor_wr On May 13, 2025 IFS, the leading provider of enterprise cloud and Industrial AI software, has announced its participation at the Asset Integrity and Process Safety Conference and Exhibition in Jubail, Saudi Arabia on May 14-15, 2025. IFS will spotlight IFS Cloud, it's industry-specific platform designed for energy, oil & gas, and petrochemical companies that require agility, regulatory compliance, and operational resilience amid evolving global and environmental demands. The company will highlight its Asset Lifecycle Management (ALM) platform, a comprehensive solution that enables organizations manage their assets from capital planning, through operations, to decommissioning. IFS Cloud seamlessly integrates Enterprise Asset Management (EAM), Asset Performance Management (APM), and Asset Investment Planning (AIP) into a unified, composable platform that delivers a connected, data-driven view of asset health, risk, and performance. Speaking on their participation at the event, Vijay Jaswal, Chief Technology Officer APJMEA at IFS, said, 'As a part of the vital oil & gas market in the region, IFS is looking forward to our participation in the Asset Integrity and Process Safety Conference & Exhibition and showcasing our industry leading solutions. Asset Integrity is no longer just a technical or compliance requirement, it is a strategic enabler for safe, efficient, and sustainable operations. IFS offers a comprehensive set of capabilities to help organizations manage asset performance across the full lifecycle, from design and construction to decommissioning. We aim to continue partnering with Middle East organizations on their journey towards intelligent asset strategies that deliver operational excellence and long-term value.' Visitors will get to understand key enhancements in the IFS ALM strategy with the integration of Copperleaf, a global leader in decision analytics for asset investment planning. Copperleaf's advanced capabilities complement IFS's offering by enabling oil & gas and petrochemical companies to model asset-level risk, evaluate trade-offs, and prioritize investments based on economic value, condition, criticality, and long-term business objectives. This ensures capital is allocated to the projects that deliver the highest value while maintaining asset integrity and reliability. In addition, IFS will showcase it's embedded industrial AI layer that drives intelligent, predictive, and prescriptive maintenance. Through advanced analytics, anomaly detection, and intelligent inspection planning, transforms asset operations from reactive to proactive by enhancing reliability, safety, and sustainability while aligning with broader ESG goals. Unlike traditional point solutions, IFS offers the only composable ALM platform that unifies EAM, ERP, FSM, AIP, Copperleaf decision analytics, and Industrial AI. This eliminates inefficiencies, accelerates strategic decision-making, and ensures assets are operated and maintained at optimal performance focused on safely, sustainably, and profitably. By embedding AI-driven insights and value-based investment prioritization directly into operations, IFS empowers oil & gas and petrochemical companies to predict failures, optimize capital planning, and orchestrate field service with intelligent scheduling—ultimately maximizing uptime, extending asset life, and delivering stronger returns across the entire asset lifecycle. Thomas Heckmann, Senior Director – Solution Consulting at IFS will be speaking at a special session on 'Enhancing Asset Reliability and Integrity Through Embedded AI' on May 14 and discuss and share it's TotalEnergies customer success to illustrate the real-world impact of IFS's embedded AI capabilities. He will also be a part of the 'Enhancing Accuracy and Reliability with Advanced NDT and NDE Techniques' panel discussion with other industry experts to explore how advanced techniques, data analytics, and AI are reshaping the future of non-destructive testing and inspection in the Oil & Gas sector. Senior executives from IFS will be available to discuss the IFS solutions and offerings on both days at Booth 5 and 8. Comments are closed.
