Latest news with #ITManagement
Forbes
4 days ago
- Business
- Forbes
The ROI Of Investing In Enterprise Asset Return Solutions
Zaheer Dodhia is the CEO and a serial entrepreneur, heads projects like Remote Retrieval, and Hummingbird International. Head's up: People like to work from home. OK, this probably isn't a big surprise if you've been paying attention to the state of the workforce. Freelance marketplace Upwork reported an estimated more than 30 million remote workers in the U.S. alone, an uptick of 87% compared to pre-2020 levels. Remote and hybrid workers are assets that every business owner should consider, but along with them comes a different issue: managing IT assets for the entire company, both in the office and elsewhere. In-office IT management can be expensive; the Bureau of Labor Statistics reports that an IT manager can earn some $170,000 per year, which means a significant budget for a business. But is there another way to keep track of tech assets when they're ebbing and flowing from office to home across the nation? Short answer: Yes, there is. And it may be more cost-effective than you think. What Is An Enterprise Asset Management System? As defined by IBM, enterprise asset management (EAM) comprises "software, systems and services" with the goal to "optimize the quality and utilization of assets throughout their lifecycle, increase productive uptime and reduce operational costs." Basically, for a business owner, it boils down to keeping track of your assets like laptops and other devices, maintaining device health and making sure that they can get back into rotation as soon as possible if they are returned for repair or as a result of offboarding. But we already discussed how expensive it can be to have a dedicated IT team in the office. It might seem overwhelming to think of providing the same basic services to remote employees. This is where a third-party asset management solution comes in, helping handle everything from tracking assets as they are sent out to providing appropriate packaging when laptops must be returned. The Cost Of Enterprise Asset Return Solutions The nitty-gritty of what the budget will require for a large-scale asset management solution entirely depends on your company: the size of your business, how many employees require services, how many assets are being processed and so forth. The easier question to answer would be: What's the return on investment? What should a company get out of employing external service providers? Here are some of the financial considerations when factoring your ROI for enterprise asset returns: • Reduce the cost of IT asset maintenance. An ounce of prevention is worth a pound of cure; knowing where your assets are and what state they're in means that updates can be processed regularly and security measures are kept current. • Optimize the use of licenses and software. Maintaining accurate tracking and logs for assets makes it easier to ensure that everything is kept up to date. • Reduction in overall long-term costs of assets. Ensuring that laptops and other devices are well cared for and maintained, as well as making sure they are securely returned when necessary, means that the budget for new assets can be reduced. • Reduce the cost of shipping returns. Working with an asset return solution that provides bulk services means that extra fees for shipping are trimmed off, regardless of where your employer lives. But it isn't all just about the budget. As any good business owner will tell you, the people you have working for you deserve just as much consideration. Look to amplify benefits for them, too, through things like: • Clarity on asset return policies and processes. You want to make sure you or your asset management service provides your employee with the exact packaging and shipping box that they will need to ensure safe return of the asset for repair or offboarding. • Keeping the team mindset. A well-managed and foolproof IT asset recovery plan means that every employee is working with the same set of tools, and no one slips through the cracks. • Security of information. It's also important to have some sort of data destruction after the return of the device, which can be anything from a factory reset to degaussing as necessary. This reassures both employer and employee that sensitive information remains just that. According to research cited by Vector Networks, organizations can save up to 30% per asset within the first year of implementing a streamlined asset return process. While cost savings are a key benefit, other factors to focus on include reducing risk, improving compliance and enhancing your employees' experience during transitions. When you consider these added advantages, the return on investment goes far beyond the financials. In a digital, virtual, remote-first world, assets of all kinds must be protected and well-managed, for the benefit of the company and for those who work there. Asset management is a tool, a service and a solution for business owners who want to keep ahead. Forbes Business Council is the foremost growth and networking organization for business owners and leaders. Do I qualify?
Associated Press
4 days ago
- Business
- Associated Press
USU Unveils New Customer-Centric Brand Identity
MöGLINGEN, GERMANY, June 25, 2025 / / -- USU GmbH, a leading provider of software and service solutions for IT and Customer Service Management, is presenting itself with a clearer, more focused, more targeted and purpose-driven brand identity following a comprehensive rebranding. In collaboration with the agency MetaDesign, USU has created a sharpened brand identity following the claim 'Empowered by understanding', a philosophy that strictly focusses on people and their needs. As a result, the website presents itself with significantly more detailed and clearly structured information and optimized navigation. The revised corporate design helps visitors to inform about USU's range of products and solutions directly and efficiently. Brand Evolution: Focus On User Experience Over the past few months, USU has undertaken an in-depth exploration of its identity, vision and role in the market. The goal was to present USU's various solution portfolio, from IT and Enterprise Service Management over its Cloud and AI expertise as well as Customer Service Management, consistently under a strong brand with a clear identity, positioning and self-conception. The result is the guiding principle, 'Empowered by understanding', which illustrates the approach not only to deliver solutions, but also to shape effective change together with customers. At the core of this approach lies USU's profound understanding of its customers. The revised corporate design emphasizes a positive user experience and complements the new brand profile with clean shapes, vibrant imagery, a structured, easy-to-read typography to convey transparency, openness to dialogue and dynamism. Design elements are deliberately interwoven—content and visuals interact in a way that reflects the spirit of collaboration that defines USU both internally and externally. The new design also takes into account the accessibility regulations for websites and apps that will come into effect starting in June. Rebranding with Impact: What You Can Expect From USU Mirjam Hermann, Vice President Marketing, USU GmbH: 'Our new brand identity is more than just a fresh design—it reflects our core belief in being a reliable partner: We listen, we understand and we act in a solution-oriented and customer-centric way. To make this mindset consistently tangible for our customers across all channels and touchpoints, we have developed a comprehensive brand design system. It provides clear principles, flexible applications and helpful resources—ensuring that our brand remains recognizable in every context.' Through surveys and insights from its strategic product partnership with Thoma Bravo, which USU entered in December 2024, USU has gained valuable perspectives on what sets the company apart: - Experts at Collaboration. USU works in partnership and at eye level with clients. - Deep Understanding & Flexibility. Customer needs shape USU's solutions. - Products and Services Out of One Hand. Powerful products and solutions with the right support. - Straightforward Efficiency. USU delivers results—quickly, simply, directly. Dr. Benjamin Strehl, CEO of USU GmbH, explains: 'We don't just develop software—we act as partners at eye level. The new brand identity captures what sets us apart: Technological expertise combined with a genuine understanding of our customers and their challenges. At our core we have always been, and continue to be, a people business, and that is consistently reflected in the way the market sees us. The rebranding is a visible expression of this attitude.' This press release is available at USU GmbH As a leading provider of software and service solutions for IT and customer service management, USU helps customers optimize IT resources in the cloud and AI era. Organizations worldwide rely on USU to modernize their IT infrastructure, minimize cloud costs, and enhance service excellence. USU technologies provide comprehensive transparency and control over hybrid IT environments—from on-premises data centers to cloud-based services and hardware assets. Additionally, USU's AI-powered platform serves as a central knowledge base, delivering consistent information across all communication channels and customer services. More information: Verena Fahrbach USU GmbH +49 7141 48670 email us here Legal Disclaimer: EIN Presswire provides this news content 'as is' without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.
National Post
5 days ago
- Business
- National Post
ManageEngine Launches MSP Central: A Platform Built for Strengthening Modern MSP Infrastructure
Article content Built In-House, MSP Central Enables MSPs to Centralize Service Workflows, Device Control, Threat Protection, and Performance Monitoring in a Single Platform Article content Manage clients securely with integrated RMM, PSA, and advanced server monitoring on a multi-tenant, role-based platform Boost technician productivity with AI-driven ticket insights, sentiment detection, and intelligent alert correlation Start your free trial now at Article content ManageEngine Article content , a division of Zoho Corporation and a leading provider of enterprise IT management solutions, today announced the launch of Article content MSP Central Article content —a unified platform designed to help MSPs streamline service delivery, device management, threat protection, and infrastructure monitoring from a single interface. Article content ManageEngine focuses on addressing specific operational models and business challenges of MSPs, developing tools that support multi-client environments, technician efficiency, and service scalability. MSP Central brings together these capabilities into a unified platform tailored to how MSPs deliver and manage IT services today. Article content Meeting the Evolving Needs of MSPs Article content With the global managed services market projected to reach $511 billion by 2029, MSPs are facing mounting pressure to scale operations without compromising service quality so as to offer a strategic value to customers and differentiate from the competition. Article content 'We had technicians switching between multiple consoles just to resolve a single client incident—a real drag on time and ticket volume,' said Edgar Martínez, business manager at EvolutionIT, an early adopter of MSP Central. 'We were looking for a tool that could bring together everything our team needs without adding complexity or locking us into a rigid stack.' Article content MSP Central directly addresses this fragmentation by offering a unified platform to manage day-to-day operations across clients—from technician workflows and asset visibility to endpoint protection and network health monitoring. Its modular, cloud-native architecture supports native multi-tenancy, fine-grained role-based access control, and seamless integrations with both Zoho apps and third-party tools. This gives MSPs the flexibility to adopt only the modules they need and expand at their own pace. Article content Features Designed to Support MSP Operations Article content 'With MSP Central, we're bringing together the best of ManageEngine's proven IT management and security capabilities in a platform designed from the ground up for MSPs,' said Mathivanan Venkatachalam, vice president at ManageEngine. 'While each of these modules stands strong on its own, together they form a truly unified platform—delivering a single, connected experience for service providers. This approach lets MSPs consolidate their operations, eliminate tool sprawl, and enable their teams to work more efficiently and effectively—all from a unified console.' Article content The platform includes the following capabilities: Article content Modular architecture: Adopt only the components required—no bundling or mandatory licensing. Remote monitoring and management (RMM): Manage devices across clients with patching, asset visibility, and proactive remediation in a multi-tenant setup. Professional services automation (PSA): Integrate ticketing, contract management, SLAs, time tracking, and billing in a unified workflow. Advanced server monitoring: Monitor infrastructure across Windows, Linux, databases, and virtual systems with automated alerts and deep metrics. Endpoint security: Provide comprehensive protection against evolving cyberthreats with vulnerability management, device and application control, anti-ransomware, and browser security. AI-powered automation: Accelerate workflows with ticket summarization, sentiment detection, alert correlation, and predictive thresholds. Third-party integrations: Connect seamlessly with over 20 tools across IT, security and business ecosystems via open APIs and pre-built connectors. Marketplace ready: Built for integration into cloud marketplaces and partner ecosystems. Article content Looking Ahead Article content MSP Central marks the foundation of ManageEngine's long-term MSP platform strategy, which supports the full spectrum of managed services. Future enhancements will focus on expanding into adjacent domains like SIEM, privileged access management, and advanced analytics, helping MSPs and MSSPs manage security and compliance alongside operations. The platform will also evolve to support deeper integrations with business applications and partner ecosystems, empowering providers to streamline service delivery end to end. Article content 'Our goal is to give MSPs a platform that adapts to their growth, supports their preferred tools, and eliminates the friction of fragmented systems. We're starting with RMM, PSA, and advanced server monitoring, but this is just the beginning. Our vision is to bring all of ManageEngine's standalone MSP tools together under this platform, delivering depth, flexibility, and scalability that helps providers grow alongside their clients' needs. MSP Central is designed to support MSPs for the long haul,' added Venkatachalam. Article content Pricing and Availability Article content MSP Central is available globally starting today. The platform supports flexible modular pricing so MSPs can pay for only what they need. Article content Start your free trial now at: About ManageEngine MSP The ManageEngine MSP suite is a set of solutions exclusively crafted for service providers. The suite encompasses a wide range of capabilities MSPs need to deliver exceptional services and streamline their own business operations, including identity and access management, remote monitoring and management, professional service automation, and cybersecurity services. For more information, please visit and follow the suite on LinkedIn. Article content Article content Contacts Article content Media Contact Article content Article content Ahana Vissa Article content Article content Article content
Tahawul Tech
21-05-2025
- Business
- Tahawul Tech
smart homes Archives
Since the firm's establishment in 2002, Deyaar has emerged as one of the leading residential and commercial developers in the UAE's competitive real estate market. By combining innovative strategies with the latest emerging technologies, newly appointed senior IT manager Faisal Ali is striving to provide unrivalled customer service.
The Sun
14-05-2025
- Automotive
- The Sun
I've made ‘hundreds of thousands' by buying and selling car number plates – here are the best to make easy money
SPINNING PLATES The expert revealed his secret to working out whether a plate will rise or fall in value A MOTORIST has shared how he made "hundreds of thousands" by buying and selling car number plates. Neal Bircher, 60, has collected hundreds of plates worth gargantuan sums and currently has around 350 in the garage at his home in Uxbridge, London, and owns the rights to 220 more. 3 3 3 The DVLA is auctioning 2,000 car number plates in its latest sale - and an expert has revealed the best buys. The latest auctions of personalised registrations starts on Wednesday at 10am. Plates expert Neal has identified which plates to keep your eye on. He says that dateless plates - those with a number at the start or the end - dateless plates with a single letter and shorter plates with common initials are where the money is. For example, Neal believes 910 AM - which has a starting price of £2200 - will attract more interest thanks to the popularity of 'AM' as a set of initials, wheresas 232 XW - also with a starting price of £2200 - won't have as many buyers. In terms of plates less likely to grow, Northern Irish style plates, containing the letters' 'I' and 'Z' are at the lower end of the market. Neal, an IT management consultant and part-time plate dealer, said: "As a general rule, the shorter the better, and also the popularity of initials is a very common factor. "'Dateless plates are always popular and can be good investments. "' '1' plates have proved very good investments, whatever the letters, and so plates such as 1 XDX will be expensive even though 'XDX' is unlikely to be many people's initials. "1 YOB starting at £2400 is an interesting one - reminiscent of 'YOB 1' which famously adorned Slade guitarist Dave Hill's Rolls-Royce in the 1970s! I'm an Irish driving instructor and here's what you have to do in order to apply for a licence "In recent years dateless plates that contain only a single letter have become more sought after - for example 125 B starting at £2500, or 8118 D starting at £2500 in this auction. "And those where the letter is 'O', and hence the plate can look as if it only contain numbers, have really grown in popularity of late. "Hence 54 O starting at £2500 might well fetch the top price in this action. '540' is also a model of BMW." According to Neal, a common misconception is just because a plate might look like it spells a word, it doesn't mean it's valuable. He said: "People sometimes assume that if a plate looks as if it spells a word then it will prove valuable. "That may well be the case if the word is relevant to a business or profession, but if it's just a random word then not necessarily so." "Registration numbers generally tend to grow in value, but the ones less likely to do so are those at the lower end of the market, especially some of the Northern Irish style plates, containing the letters' 'I' and 'Z'. "But there can be exceptions with those as well." Having bought and sold for much of his life, Neal has urged people to be cautious before entering the number plate game. He added: "People who are trying to make money have to be very careful. "It requires a lot of homework if you're looking to invest or make money. "Two very similar-looking plates might have very different values. "AJB would be worth far more than XUY for example because of how common the first set is for initials. "Not everyone is, but some are interested in the backstory behind plates. "There are a lot of people who are in clubs and associations who ask me a lot of questions every day about value and the history of plates. "People are very interested in when it was issued, to know what vehicles it was in, who owned it etc." The DVLA number plate auction The DVLA is auctioning some highly coveted number plates on May 14 The plates range from £300 to over £2000, as drivers clamour to get a unique number for their motor. Bids can only be placed at the auction or through the DVLA website. The plates on sale on May 14 include: CIG 300 Lot 324 Starting price £300 AB16 BUM Lot 18 Starting price £250 MOU 555E Lot 119 Starting price £250 PO25 CHE Lot 1390 Starting price £250 F44 YYE Lot 639 Starting price £200 A96 COX Lot 31 Starting price £200 A600 DAY Lot 35 Starting price £200 CR16 PTO Lot 372 Starting price £250 SAV 146E Lot 1586 Starting price £250 EA69 GLE Lot 509 Starting price £250 OOH 11H Lot 1336 Starting price £300 FAM 1T Lot 583 Starting price £500 145 SAM Lot 1578 Starting price £800 77 JET Lot 840 Starting pricd £1200 36 ANT Lot 116 Starting price £1200 DMZ 1 Lot 457 Starting price £2000 910 AM Lot 92 Starting price £2200 1 YOB Lot 1991 Starting price £2400 1 LTR Lot 1075 Starting price £2400 54 O Lot 1309 Starting price £2500 2025 M Lot 1096 Starting price £2500
