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Travel Weekly

Internova

2024 sales: $6 billion Previous ranking: 11 Employees: 3,217 full-time, 65 part-time 1633 Broadway, 35th Floor New York, NY 10019 Phone: (212) 944-2121 Website $6 billion113,217 full-time, 65 part-time1633 Broadway, 35th FloorNew York, NY 10019Phone: (212) 944-2121 Executives CEO: J.D. O'Hara CFO: Robert Klug PRESIDENT, ALTOUR: Gabe Rizzi PRESIDENT, GLOBAL TRAVEL COLLECTION: Angie Licea PRESIDENT, NEXION TRAVEL GROUP: Jackie Friedman PRESIDENT, TRAVEL LEADERS NETWORK: John Lovell PRESIDENT, THE VACATION GROUP: Jacqueline Dobson COMPANY FACTS * Privately held. * Owned by private equity firm Certares Management. * Sells directly to consumers plus hosting, franchising, travel management, hotel wholesaling, tour operating, and meetings, incentives, conferencing and exhibitions. * Operates five primary divisions: Global Travel Collection (a luxury agency), Nexion Travel Group (a premium host agency), Travel Leaders Network (for agencies and advisors), Altour (for business travel) and The Vacation Group (direct-to-consumer brands). Additional boutique brands include Andrew Harper, Barrhead Travel Group, Bonotel Exclusive Travel, In the Know Experiences and Roadtrips. * Its network represents 114,000 nonemployee advisors globally when including Travel Leaders Network member advisors and International Network members, which produced $10 billion in sales. * Works with 7,900 independent contractors. * Sales: 59% leisure, 41% business. * A member of Travel Leaders Network and Virtuoso. DEVELOPMENTS * Reorganized to operate under three segments: agency services, advisor services and direct services. * Expanded partner offerings to include exclusive events such as Internova Plus, Internova Marketplace and the Internova Air Showcase, enabling its preferred partners to connect with top-producing advisors. * Launched a user-friendly booking tool for its advisors with simplified bookings for flight, hotel and car rentals through a "point-and-click" interface. * Introduced Altour Intelligence, an AI-powered suite that offers personalized booking, duty of care, program optimization, change management and predictive flight delay alerts. * Global Travel Collection partnered with Nicer to further integrate AI technology, enhancing advisor efficiency and client service. * Travel Leaders Network was named one of Newsweek's "Most Reliable Companies of 2025," recognized for its ease of doing business, exceptional value and strong reputation. * Refreshed Global Travel Collection's annual conference, Arrive (held May 19 to 22), to create high-end experiences that connect partners with top advisors and travel managers. LOOKING AHEAD * Enhancing its online booking tools for air, hotel and car rental and Cruise Complete for cruise.