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Down Hall Hotel & Spa Selects DNA Payments to Improve Guest Payment Experience
Down Hall Hotel & Spa Selects DNA Payments to Improve Guest Payment Experience

Business Wire

time13-06-2025

  • Business
  • Business Wire

Down Hall Hotel & Spa Selects DNA Payments to Improve Guest Payment Experience

LONDON--(BUSINESS WIRE)--Down Hall Hotel & Spa, one of the UK's most prestigious country house hotels, has selected DNA Payments as its new integrated payments provider. Located in Hatfield Heath, Down Hall is renowned for its luxurious accommodation and dining and was named an AA Hotel of the Year for England in 2024. To further improve its complete guest experience, Down Hall chose to move from its existing payment solution which used the OPERA on-premise technology solution to OPERA Cloud, replacing its existing stand-alone payments provider with a more robust and flexible integrated solution. DNA Payments' services, which fully integrate with Oracle's OPERA platform, delivered this frictionless experience for guests and staff. "We're delighted to be working with DNA Payments," says Linden Beattie, General Manager at Down Hall Hotel, Spa & Estate. "Their Oracle OPERA integration has genuinely transformed and improved our payment process for both guests and staff, delivering an effortless and highly secure experience.' 'We were particularly impressed that setup and onboarding progressed without a single hitch, leading directly to significant operational efficiencies and reconciliation improvements across the board." "Payments are a make-or-break moment for the hotel guest experience. They're often one of the last interactions that a guest has with a hotel, so the experience must be seamless and secure," said Jan-Pieter Lips, CEO at DNA Payments. "It's been a real pleasure to work with Down Hall to bring simple, unified payments to their guests." About DNA Payments DNA Payments is a leading independent, full-service omnichannel payments provider, offering a wide range of payment solutions to businesses of all sizes. With a focus on innovation and customer service, DNA Payments empowers businesses to accept payments seamlessly across all channels.

ShopMate Announces Partnership with DNA Payments to Transform Payment Solutions for Convenience Stores
ShopMate Announces Partnership with DNA Payments to Transform Payment Solutions for Convenience Stores

Associated Press

time17-02-2025

  • Business
  • Associated Press

ShopMate Announces Partnership with DNA Payments to Transform Payment Solutions for Convenience Stores

ShopMate is proud to announce its partnership with DNA Payments, a leading provider of advanced payment solutions. Through this strategic partnership, ShopMate is enhancing its support for retailers by integrating a seamless and efficient payment solution into its ePOS system, ShopMate Pay. ShopMate Pay will be available to existing and new ShopMate customers who will benefit from a unified approach for all their payment and ePOS needs. 'At ShopMate, we understand the challenges convenience stores face,' said Brian Eagle-Brown, Managing Director at ShopMate. 'Our partnership with DNA Payments allows us to deliver a payment solution that's highly efficient and adaptable to the unique needs of independent retailers. Together, we're making it easier for these vital community businesses to flourish.' 'Convenience stores and small retailers are some of the fastest and most enthusiastic adopters of new payments technology – they know what works, and demand the best,' said Jan-Pieter Lips, CEO of DNA Payments. 'That's why we're proud to be partnering with ShopMate to deliver industry-leading solutions like ShopMate Pay to thousands of convenience stores across the country.' About ShopMate ShopMate is the UK's leading provider of ePOS technology to the convenience sector. ShopMate has partnered with retailers, service providers and wholesalers for 25 years; with over 3,900 customers operating over 6,000 systems we care about convenience and understand the pressures that stores face. We provide innovative solutions that help independent retailers make their business flourish. About DNA Payments DNA Payments brings 'Simple Unified Payments' to businesses that care deeply about their customers' experience. Its enhanced modern end-to-end payments platform utilises an in-house gateway, a proprietary acquiring platform, and a network of integrations to deliver simple and reliable acceptance. Businesses receive the ultimate choice and conversion with an easy-to-use, interconnected portal that gives absolute control of their payment stack, with solutions for eCommerce checkouts, POS, and Pay by Link, as well as a range of card acceptance and alternative popular payment methods such as Alipay. Every payment is connected via a Common Token, enabling effortless tracking of customer journeys. Copyright Business Wire 2025. PUB: 02/17/2025 05:00 AM/DISC: 02/17/2025 04:59 AM

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