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Yahoo
26-06-2025
- Entertainment
- Yahoo
Gen Z Is Coming for Your Punctuation
Is nothing sacred anymore? Now we can't even text — text, the thing millennials practically invented on T9 keyboards — without being called out by Gen Z. The generation who banned skinny jeans and used to eat Tide pods are calling out people for breaking their texting 'rules,' which include not capitalizing letters, hidden meanings in emojis, and, yes, foregoing punctuation. One Gen X mom on Upworthy said her teenagers called her out for being 'aggressive' by using a period in a text message, which she vehemently defended. More from SheKnows Don't Be Surprised If Your Teen Asks for This New Toy That's Going Viral on TikTok Another punctuation problem Gen Zers have? Ellipses at the end of texts, which aren't meant to signal anything deeper. 'What, exactly, is going on with boomers and ellipses?' one Redditor asked, per New York Post, saying that they felt this 'comes off as passive aggressive at worst, insane at best.' As a millennial, I can see both sides. I often use periods in my texts without thinking, but I would only say 'Hey…' if I did have something serious to say afterward. I get that other generations have a different style of texting, but it does get confusing when people read into texts they shouldn't (or don't realize you're being passive-aggressive when you are!). For Gen Z, though, this lack of care for punctuation goes beyond casual text messages. One millennial wrote about how frustrated she feels when reading school essays and seeing teens leave out periods and skip capitalizing letters for Reader's Digest. Jason Dorsey, a business etiquette expert, the president of the Center for Generational Kinetics and the author of Zconomy: How Gen Z Will Change the Future of Business, told the outlet, 'There's definitely a trend where Gen Z eschews traditional grammar in written communications. We see this particularly in how they have dropped using capital letters and punctuation.' This is normal, he explained, adding, 'Language is fluid, and conventions change all the time as societal norms evolve.' It's all fine and good … if you can keep up. My Gen Z sister asked me if I was being aggressive when I said 'lol' at the end of a sentence, which is a habit from even before texting. She said 'lol' and the happy face emoji are both passive aggressive; whereas she will use the skull emoji or say 'im dead' instead to signify that she 'finds something so funny she literally died' (not literally). It's mind-boggling to say the least, which is why half the time I just call her so she can be super clear on my intentions. We need more advice to wrap our minds around the teen texting etiquette, so we reached out to our SheKnows Teen Council for more tips on the hidden meaning of texting, and if punctuation is actually out or not. Hopefully their answers will clear some things up for all of us! Esmé, 19, says she doesn't 'think twice about it' when her parents use a period, as 'they would use a period without understanding current connotation.' (Esmé's parents: same!) But she does take it as 'passive aggressive' if someone younger than 30 uses it. It seems like wondering if someone is mad at them was a common theme among the teens we talked to. 'My mom always texts me using periods and it makes me think that she's pissed off at me,' Ajani, 20, says. 'I've told her about how it comes across as a little passive aggressive but she's yet to stop. It throws me off because she also uses periods when she is actually mad at me so she's constantly sending me mixed signals.' Corbin, 13, shares, 'If somebody texts with a period, then they're probably mad. Like if they just said, 'hey' or something without a period I would think it was casual, but with a period they just seem a little bit mad.' (Although, he doesn't feel this way about a text from his parents 'because I know they're old,' he adds.) 'When someone ends a text with a period, I usually immediately assume that they are trying to be ironic/dramatic, or they are mad at me,' Sophie, 19, says, adding that she doesn't feel the same with her parents because 'they like to text with punctuation.' 'Ultimately, it mostly just depends on the person you're texting,' Sophie continues. 'For example, if someone who usually doesn't use punctuation sends me a message with a period at the end, it signals to me that something is different.' Exclamation points and question marks are OK within reason, according to Esmé, although she reiterated that she 'never uses periods.' She explains, 'I feel like question marks are just a grammar thing that feels normal but exclamation points are like a version of an emoji just to show that I'm super excited.' Corbin says that while he uses 'question marks a lot' with his friends, he hasn't 'see a period or an exclamation mark in a text from my friends in a long time.' 'My friends and I don't tend to use grammar or even capitalize our texts, while my parents and teachers use correct punctuation,' Sophie says, adding, 'I think that the unspoken consensus in our generation is that as long as the other person understands what you mean, it works.' She uses punctuation when she wants to give out a deeper meaning behind her texts, such as exclamation points to 'help soften a message.' 'It's like adding a smiley face to the end of a text in a way,' Sophie says. And the opposite: 'When I'm mad, I tend to use a period instead of an exclamation point because it has such positive connotations.' Coby, 15, doesn't use a period when texting with friends unless 'maybe if its two sentences or more.' He also has feelings on other punctuation: 'Exclamation points are a bit much because you can't really portray emotion through a phone so using an exclamation point to do it is, like, overkill. … If my parents text me and they use punctuation it doesn't seem weird because I know that's just how they text.' Ajani says, 'The crying emoji 😭 is the most commonly used amongst everyone that I know.' Gen Z 'only uses this emoji 😂 to be ironic when something isn't funny,' says Esmé. However, she does use other emojis and GIFs. 'My friends are much more emotive [in texting], sending emojis, multiple exclamation points, and GIFs,' she explains. 'They also obviously use more slang and text shorthand than my parents. I think my friends and I will text shorter thoughts but more of them — like separate texts but five at a time where my parents are more concise and keep it in one longer text.' While Sophie admits that grammar and punctuation 'can help minimize the likelihood of a misunderstanding,' she also thinks it's good to understand how other people will take your texts. 'It's important to understand and adapt to different people's ways of texting,' she says. For me, I've found myself adapting my texting style when texting with my Gen Z sister. I'll use way more casual sentences with little-to-no punctuation (and take out all the 'lol's) compared to when I'm texting friends or my husband. If we can meet them in the middle when it comes to texting, maybe Gen Zers can meet us in the middle when it comes to using more formal language and grammar for school essays and in the workplace. At the end of the day, you can text the way you want to (proper grammar and all), but just know that teens are going to be silently judging you for it — or potentially questioning any hidden meanings. There's no harm in just being considerate of others and understanding how your 'Hey.' might make a teen feel compared to just: 'hey'Best of SheKnows Bird Names Are One of the Biggest Baby Name Trends for Gen Beta (& We Found 20+ Options) These Are the 36 Celebrities with the Most Kids 15 Celebrity Parents Whose Kids Went to Ivy League Schools
Yahoo
25-06-2025
- Business
- Yahoo
Alkami's Generational Trends in Digital Banking Consumer Study Reveals Insights for Establishing Primacy
The perceived product relevance gap between consumers and regional and community financial institutions continues to widen PLANO, Texas, June 25, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced the release of its new national research study conducted in partnership with Jason Dorsey and The Center for Generational Kinetics (CGK). The report, titled Anticipatory Banking: Establishing Primacy Across Generations Through Digital Sales and Service, reveals significant generational shifts in how digital banking Americans engage with financial institutions—and what they demand next. The insights in this report are aimed to help bank and credit union leaders navigate an increasingly dynamic financial services spectrum from traditional to digital, by uncovering hidden generational behaviors, unmet needs, and emerging opportunities - identifying moments where the right digital experience, data-driven interaction, or artificial intelligence (AI)-powered engagements can move an institution from being reactive to anticipatory. "This research confirms what we've long observed in the market: the winners in banking will be those who act now to close the relevance gap between what consumers expect and what they're experiencing," said Allison Cerra, chief marketing officer at Alkami. "Digital banking is no longer a service channel, it's the primary brand experience where across generations, consumers are demanding a more anticipatory, intuitive, and proactive interaction. Institutions that prioritize seamless onboarding, engagement, and AI-informed recommendations for growth, will earn not only primacy, but enduring trust across these segments," she continued. Highlights from the research findings include: Digital is the gateway for primacy 84% of digital banking users say the quality of the digital banking experience is a top factor in choosing a provider. 50% of digital banking Americans are willing to switch financial providers for a better digital experience; 31% already have. The primary or most important provider is where a debit card or mobile/online banking is used. A 5-minute digital account opening experience is essential to acquisition 41% of all digital banking consumers would be more likely to change financial providers if another offered a 5-minute mobile or online account opening experience for deposit accounts. For younger generations, the figure is significantly higher (49%). 37% of digital banking Americans expect to receive an inheritance in the next 10–20 years, highlighting a massive opportunity for financial institutions to guide intergenerational wealth transfers. Relevancy gap is widening; consumers want an anticipatory banking experience Only 38% of regional and community financial institution account holders say their provider's product recommendations became more relevant over the past year, significantly lower than those of neobanks (53%) and megabanks (45%). 46% of digital banking Americans wish their primary financial provider did a better job at anticipating their financial needs and goals. 46% of digital banking consumers are comfortable with their financial data being processed by AI if it improves their banking experience. "This is one of the most actionable studies we've done in banking," said Jason Dorsey, president of The Center for Generational Kinetics and a leading generational researcher. "Each generation is redefining what financial partnership looks like, from Generation Z expecting immediacy and personalization, to baby boomers planning for retirement. This study gives financial institutions a roadmap to engage each generation on their terms, through the channels they trust most." The national study included a stringent methodology with 1,500 participants weighted to the 2020 US Census for age, gender, region, and ethnicity, with all participants active in digital banking. The full report offers strategic recommendations for how financial institutions can onboard, engage, and grow relationships with consumers in each generation by delivering anticipatory experiences across channels. To download the full report, click here. To register for the webinar on July 17 at 1pm EDT featuring Allison Cerra and Jason Dorsey, visit here. To learn more about Alkami's Digital Banking Platform, visit here. Alkami has been certified by J.D. Power in 2024 and 2025 for providing "An Outstanding Mobile Banking Platform Experience."1 About Alkami Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, onboarding and account opening, payment security, and data and marketing solutions. To learn more, visit Media Relations ContactsVestedalkami@ Marla _____________________1 J.D. Power 2025 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit View original content to download multimedia: SOURCE Alkami Technology, Inc. Error in retrieving data Sign in to access your portfolio Error in retrieving data Error in retrieving data Error in retrieving data Error in retrieving data
Yahoo
12-05-2025
- Business
- Yahoo
FirstLight Home Care Celebrates Growth and Honors Franchise Award Recipients During National Conference
Annual event offers opportunity for franchisees to connect and celebrate a record-breaking year CINCINNATI, May 12, 2025 /PRNewswire/ -- FirstLight Home Care, a leading provider of home care services, honored franchisees, caregivers and team members at its annual conference in Savannah, GA. The theme of the conference was "Bigger, Brighter, Together," a theme that encapsulates the organization's vision for growth, optimism, and unity within its franchise network "This year's conference was a powerful reminder of what we can accomplish when we come together with a shared purpose," said FirstLight President and CEO Glee McAnanly. "As we grow bigger and think brighter, it's our unity—our commitment to one another and to the families we serve—that truly sets FirstLight apart." During the conference in Savannah, GA, attendees celebrated the strength of the franchise system, recognized exceptional franchisees making extraordinary impacts in their communities, and explored future directions for the brand. Keynote speaker Jason Dorsey inspired participants to embrace change and lead with purpose, reinforcing the conference's central theme. Franchisees, caregivers, team members recognizedJackie Walker of FirstLight Home Care of Tampa, was recognized as FirstLight's National Caregiver of the Year for consistently going above and beyond for her clients and treating them with the utmost respect and dignity. FirstLight honored its Franchisee of the Year: FirstLight Home Care of Grand Rapids, owned by Jeremy Fellows, Don Fellows, and Jeffrey Lamborne. This team was recognized for outstanding client satisfaction, quality of service, and impressive year-over-year revenue growth. Mark Paretchan, owner of FirstLight Home Care of Marin County and FirstLight Home Care of Sonoma County, was honored with the FirstLight Founders' Award, which recognizes one franchise owner's continued and ongoing dedication to FirstLight's mission and values that have made the company what it is today. Our mission is to help people have their best day, every day, and Mark's dedication to serving his clients and caregivers certainly exemplifies that mission. The company also recognized other franchisees in various categories, including: Rookie of the Year: This award recognizes the franchisee with the highest revenue in the first 12 months of operation. Matthew Jones, owner of FirstLight Home Care of Virginia Beach, was recognized for this impressive achievement. Bigger and Brighter Award: In line with the theme of the conference, this award recognizes a franchisee with an outstanding achievement in hours per week. Perry Ciambella, owner of FirstLight Home Care of Buffalo, was recognized for having the highest hours per week average out of the entire system. Quality Assurance: These franchisees were recognized as leaders in operational excellence. Vincent McMahon, FirstLight Home Care of Westchester Ken and Mary Ellen Fleming, FirstLight Home Care of Charlotte Top Single Territory Award, awarded to the franchise with the highest revenue in a single territory Jim Carteris, FirstLight Home Care of San Francisco Peninsula Top Multi-Unit Territory Award, which recognizes the franchise with the most revenue across all of their territories Don Randall and Craig Randall, owners of FirstLight Home Care locations in Charleston, SC; Greenville, SC; Spartanburg, SC; Myrtle Beach, SC; Beaufort, SC; Wilmington, NC; Knoxville, TN; Lake County, FL; About FirstLight Home CareFirstLight Home Care, a leading provider of home care services, is a lifeline for seniors, veterans, adults living with dementia, and anyone 18 and older who needs care where they call home. FirstLight exists to help people have their best day, every day. The company's mission is to provide compassionate home care so that all families served have peace of mind knowing their loved ones receive the support they need to enjoy the quality of life they deserve. FirstLight's network of professional caregivers is passionate about creating meaningful relationships and making a difference in the lives of others. The franchise system includes nearly 200 independently owned and operated home care locations throughout the United States. To learn more, or to find a local office, visit Photos are available upon request. View original content to download multimedia: SOURCE FirstLight Home Care
Yahoo
29-01-2025
- Business
- Yahoo
Alkami Co:lab 2025 Brings 40+ Speakers from Financial Institutions to be Featured at the Conference
Industry leaders and visionaries to gather for premier digital banking event; highlight is keynote speaker Jason Dorsey and other financial services experts PLANO, Texas, Jan. 29, 2025 /PRNewswire/ -- Alkami Technology, Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., proudly announces Alkami Co:lab 2025, scheduled to take place March 31 - April 2, 2025 in Nashville, TN. This premier event will encompass attendees from the industry's leading community banks, credit unions, fintech providers, consultants, and analyst firms to lead, learn, network, and collaborate to drive banking forward. "Alkami Co:lab is a catalyst for innovation and collaboration in the digital banking space," said Chad Rogers, interim president and chief executive officer at Connexus Credit Union. "For Connexus, this event has always offered an unparalleled opportunity to explore relevant, cutting-edge strategies, as well as connect with like-minded institutions who share a vision for advancing the future of banking. Their client commitment to annually host such a progressive forum like Co:lab is yet another example of why Alkami remains a critical business partner and trusted advisor." Co:lab underscores Alkami's commitment to empowering financial institutions with innovative solutions that drive growth, engagement, and resilience. The agenda will feature an expert lineup of keynote presentations, interactive workshops, and many networking opportunities with the most progressive pioneers in the banking industry. Attendees can explore focused breakout sessions on topics including digital banking strategies, business banking growth, data-driven marketing, security and compliance, and technology advancements. Professional development opportunities will also be available with some sessions offering Certified Treasury Professional (CTP)/Certified Cash Manager (CCM) credits through the Association for Financial Professionals, helping attendees to sharpen their skills in treasury management solutions and advance their careers. A highlight of Alkami Co:lab 2025 will be keynote speaker Jason Dorsey, co-founder of The Center for Generational Kinetics and acclaimed researcher and presenter known for his practical solutions for bridging generations of customers, clients, employees, and stakeholders. A trusted expert on emerging behavioral trends, Dorsey has led over 150 research studies and has been featured on over 200 TV shows such as 60 Minutes, The Today Show, CNN, CNBC, BBC, NBC, HLN, FOX, and hundreds more media interviews, including a New York Times cover story. Additionally, Allison Cerra, chief marketing officer at Alkami will host an industry panel including Theodora Lau, founder, Unconventional Ventures, Jim Perry, senior strategist, Market Insights, Inc., and Jennifer White, senior director, banking and payment intelligence with J.D. Power, discussing banking trends, financial literacy, and artificial intelligence. "Alkami Co:lab is a community of forward-thinkers dedicated to redefining what's possible in digital banking," said Alex Shootman, chief executive officer at Alkami. "This year's event converges visionaries and industry leaders to share best practices, expand tactical knowledge and build connections that will mold the future of financial services." Alkami invites financial institutions to join this transformative event. Registration is now open here. To learn more about Alkami's Digital Banking Platform, visit here. Alkami has been certified by J.D. Power for providing "An Outstanding Mobile Banking Platform Experience1." About Alkami Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and business banking, digital account opening, payment security, and data and marketing solutions. To learn more, visit Media Relations Contacts Vestedalkami@ Marla __________________________________ 1 J.D. Power 2024 Mobile App Platform Certification Program℠ recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit View original content to download multimedia: SOURCE Alkami Technology, Inc.
