Latest news with #JoAcademy
Zawya
2 days ago
- Business
- Zawya
JoAcademy partners With Truecaller to deliver trusted, contextual communication experience for the student ecosystem in Jordan
JoAcademy is enhancing student engagement across Jordan with Truecaller's CX solution, delivering verified, trusted, and Arabic-contextualized digital learning experiences. AMMAN, Jordan --(BUSINESS WIRE)-- JoAcademy, Jordan's leading e-learning platform, has joined hands with Truecaller, the leading global communications platform to enhance how it connects with its student community. The collaboration focuses on strengthening trust and clarity in customer communication by integrating Truecaller Customer Experience Solution. In a digital learning environment, seamless and credible communication is essential. JoAcademy is now using Truecaller Customer Experience Solution to ensure that students, parents, and users instantly recognize when the call is coming from the official JoAcademy team. With the business name displayed in Arabic and verified branding, confusion and hesitation around unknown numbers are eliminated. Beyond verification, JoAcademy has enabled the Call Reason capability with localisation in Arabic, allowing the team to communicate the purpose of the call upfront. Whether it's a course recommendation, a payment reminder, or a quick check-in from support, users now know exactly why they're being contacted, bringing clarity and reducing friction. In addition, JoAcademy is using other capabilities from the Truecaller Customer Experience suite to enhance its communication further. With Video Caller ID, each call is visually branded, making interactions more engaging and instantly recognizable. The Call Me Back capability empowers students to respond at their convenience in case they miss a call and suggest the time slot they want to get a call back. Additionally, the User Feedback capability allows JoAcademy to gather real-time input from users, helping the team continuously refine and improve the overall service experience. Commenting on the partnership, Alaa Jarrar, CEO at Jo Academy, said: "At JoAcademy, students are at the heart of everything we do. Trust and clarity in communication are essential pillars of a successful learning experience. Our partnership with Truecaller for Business reflects this commitment, allowing us to connect with students and parents in a more effective and transparent way. This step aligns with our vision for the future of digital education in Jordan, where every interaction is an opportunity to build stronger, more trusted relationships within our learning community." Priyam Bose, Global Head of GTM and Developer Products at Truecaller, added: "JoAcademy represents a new wave of digital-first education brands in Jordan, reimagining the student communication experience. By combining Business identity, localised context, and customer experience capabilities such as video caller ID and call me back, they're turning everyday conversations into opportunities that empower richer, more engaging communication. This association reflects a deep commitment to student experience and brand integrity. We're proud to support their mission to help set a new standard for student-first engagement in the region." Truecaller Customer Experience Solution is used by over 2,500+ businesses globally across industries to bring trust, identity, and efficiency to business communication. With this partnership, JoAcademy joins a growing network of organizations putting customer experience and verified engagement at the center of their communication strategy.
Associated Press
3 days ago
- Business
- Associated Press
JoAcademy Partners With Truecaller to Deliver Trusted, Contextual Communication Experience for the Student Ecosystem in Jordan
AMMAN, Jordan--(BUSINESS WIRE)--Jul 13, 2025-- JoAcademy, Jordan's leading e-learning platform, has joined hands with Truecaller, the leading global communications platform to enhance how it connects with its student community. The collaboration focuses on strengthening trust and clarity in customer communication by integrating Truecaller Customer Experience Solution. In a digital learning environment, seamless and credible communication is essential. JoAcademy is now using Truecaller Customer Experience Solution to ensure that students, parents, and users instantly recognize when the call is coming from the official JoAcademy team. With the business name displayed in Arabic and verified branding, confusion and hesitation around unknown numbers are eliminated. Beyond verification, JoAcademy has enabled the Call Reason capability with localisation in Arabic, allowing the team to communicate the purpose of the call upfront. Whether it's a course recommendation, a payment reminder, or a quick check-in from support, users now know exactly why they're being contacted, bringing clarity and reducing friction. In addition, JoAcademy is using other capabilities from the Truecaller Customer Experience suite to enhance its communication further. With Video Caller ID, each call is visually branded, making interactions more engaging and instantly recognizable. The Call Me Back capability empowers students to respond at their convenience in case they miss a call and suggest the time slot they want to get a call back. Additionally, the User Feedback capability allows JoAcademy to gather real-time input from users, helping the team continuously refine and improve the overall service experience. Truecaller Customer Experience Solution is used by over 2,500+ businesses globally across industries to bring trust, identity, and efficiency to business communication. With this partnership, JoAcademy joins a growing network of organizations putting customer experience and verified engagement at the center of their communication strategy. View source version on [email protected] KEYWORD: JORDAN INDIA MIDDLE EAST ASIA PACIFIC INDUSTRY KEYWORD: MOBILE/WIRELESS TECHNOLOGY TELECOMMUNICATIONS SOFTWARE NETWORKS INTERNET OTHER EDUCATION TRAINING VOIP EDUCATION SOURCE: Truecaller Copyright Business Wire 2025. PUB: 07/13/2025 05:00 AM/DISC: 07/13/2025 05:00 AM
Yahoo
3 days ago
- Business
- Yahoo
JoAcademy Partners With Truecaller to Deliver Trusted, Contextual Communication Experience for the Student Ecosystem in Jordan
JoAcademy is enhancing student engagement across Jordan with Truecaller's CX solution, delivering verified, trusted, and Arabic-contextualized digital learning experiences. AMMAN, Jordan, July 13, 2025--(BUSINESS WIRE)--JoAcademy, Jordan's leading e-learning platform, has joined hands with Truecaller, the leading global communications platform to enhance how it connects with its student community. The collaboration focuses on strengthening trust and clarity in customer communication by integrating Truecaller Customer Experience Solution. In a digital learning environment, seamless and credible communication is essential. JoAcademy is now using Truecaller Customer Experience Solution to ensure that students, parents, and users instantly recognize when the call is coming from the official JoAcademy team. With the business name displayed in Arabic and verified branding, confusion and hesitation around unknown numbers are eliminated. Beyond verification, JoAcademy has enabled the Call Reason capability with localisation in Arabic, allowing the team to communicate the purpose of the call upfront. Whether it's a course recommendation, a payment reminder, or a quick check-in from support, users now know exactly why they're being contacted, bringing clarity and reducing friction. In addition, JoAcademy is using other capabilities from the Truecaller Customer Experience suite to enhance its communication further. With Video Caller ID, each call is visually branded, making interactions more engaging and instantly recognizable. The Call Me Back capability empowers students to respond at their convenience in case they miss a call and suggest the time slot they want to get a call back. Additionally, the User Feedback capability allows JoAcademy to gather real-time input from users, helping the team continuously refine and improve the overall service experience. Commenting on the partnership, Alaa Jarrar, CEO at Jo Academy, said:"At JoAcademy, students are at the heart of everything we do. Trust and clarity in communication are essential pillars of a successful learning experience. Our partnership with Truecaller for Business reflects this commitment, allowing us to connect with students and parents in a more effective and transparent way. This step aligns with our vision for the future of digital education in Jordan, where every interaction is an opportunity to build stronger, more trusted relationships within our learning community." Priyam Bose, Global Head of GTM and Developer Products at Truecaller, added:"JoAcademy represents a new wave of digital-first education brands in Jordan, reimagining the student communication experience. By combining Business identity, localised context, and customer experience capabilities such as video caller ID and call me back, they're turning everyday conversations into opportunities that empower richer, more engaging communication. This association reflects a deep commitment to student experience and brand integrity. We're proud to support their mission to help set a new standard for student-first engagement in the region." Truecaller Customer Experience Solution is used by over 2,500+ businesses globally across industries to bring trust, identity, and efficiency to business communication. With this partnership, JoAcademy joins a growing network of organizations putting customer experience and verified engagement at the center of their communication strategy. View source version on Contacts press@
Business Wire
3 days ago
- Business
- Business Wire
JoAcademy Partners With Truecaller to Deliver Trusted, Contextual Communication Experience for the Student Ecosystem in Jordan
BUSINESS WIRE)-- JoAcademy, Jordan's leading e-learning platform, has joined hands with Truecaller, the leading global communications platform to enhance how it connects with its student community. The collaboration focuses on strengthening trust and clarity in customer communication by integrating Truecaller Customer Experience Solution. In a digital learning environment, seamless and credible communication is essential. JoAcademy is now using Truecaller Customer Experience Solution to ensure that students, parents, and users instantly recognize when the call is coming from the official JoAcademy team. With the business name displayed in Arabic and verified branding, confusion and hesitation around unknown numbers are eliminated. Beyond verification, JoAcademy has enabled the Call Reason capability with localisation in Arabic, allowing the team to communicate the purpose of the call upfront. Whether it's a course recommendation, a payment reminder, or a quick check-in from support, users now know exactly why they're being contacted, bringing clarity and reducing friction. In addition, JoAcademy is using other capabilities from the Truecaller Customer Experience suite to enhance its communication further. With Video Caller ID, each call is visually branded, making interactions more engaging and instantly recognizable. The Call Me Back capability empowers students to respond at their convenience in case they miss a call and suggest the time slot they want to get a call back. Additionally, the User Feedback capability allows JoAcademy to gather real-time input from users, helping the team continuously refine and improve the overall service experience. Commenting on the partnership, Alaa Jarrar, CEO at Jo Academy, said: "At JoAcademy, students are at the heart of everything we do. Trust and clarity in communication are essential pillars of a successful learning experience. Our partnership with Truecaller for Business reflects this commitment, allowing us to connect with students and parents in a more effective and transparent way. This step aligns with our vision for the future of digital education in Jordan, where every interaction is an opportunity to build stronger, more trusted relationships within our learning community." Priyam Bose, Global Head of GTM and Developer Products at Truecaller, added: "JoAcademy represents a new wave of digital-first education brands in Jordan, reimagining the student communication experience. By combining Business identity, localised context, and customer experience capabilities such as video caller ID and call me back, they're turning everyday conversations into opportunities that empower richer, more engaging communication. This association reflects a deep commitment to student experience and brand integrity. We're proud to support their mission to help set a new standard for student-first engagement in the region." Truecaller Customer Experience Solution is used by over 2,500+ businesses globally across industries to bring trust, identity, and efficiency to business communication. With this partnership, JoAcademy joins a growing network of organizations putting customer experience and verified engagement at the center of their communication strategy.
Jordan News
29-04-2025
- General
- Jordan News
Jordanian e-learning platform accessed by 1.2 million Palestinian students in Gaza, West Bank - Jordan News
Jordanian e-learning platform accessed by 1.2 million Palestinian students in Gaza, West Bank One point two million Palestinian students in Gaza and the occupied West Bank have benefited from the free services of the Jordanian e-learning platform dedicated to Palestinian students since the start of the current academic year. اضافة اعلان The General Manager of the Jordanian company for interactive e-learning solutions and content, Jo Academy, Alaa Jarrar, announced that the "Wise School" platform and application were developed in collaboration with the World Islamic Sciences and Education University, in line with royal directives. The initiative is part of Jordan's ongoing efforts to support the Palestinian people and ensure that students can continue their education despite the challenging circumstances, particularly during the ongoing conflict in the Gaza Strip. According to Jarrar, users of the application can complete their school education by downloading materials for offline study. He commended the World Islamic Sciences and Education University for its role in creating content and producing lessons in its studios. The app covers the Palestinian curriculum from first to twelfth grade (Tawjihi) and provides students with a certificate approved by the Palestinian Ministry of Education and recognised in Jordan. He noted that over 100 Jordanian teachers contributed to the preparation and explanation of the educational materials. Jarrar added that the app ranks among the five most-viewed educational applications globally and includes interactive academic content, worksheets, questions and exercises, as well as specialised educational videos on topics such as psychological support, e-marketing, design, programming and first aid. He emphasised that the app meets the needs of students, supervisors and the Palestinian Ministry of Education for general secondary school exams, assisting in the implementation of the standards and instructions for these assessments. Petra
