Latest news with #JohannesburgWater
The Citizen
7 hours ago
- General
- The Citizen
Johannesburg Water is aware of pipe leak on Jan Smuts
Johannesburg Water (JW) confirmed to the Gazette, on July 30, that repairs and backfilling were completed on the Jan Smuts Avenue excavation, however there was still a persistent leak coming from it. The Gazette, on July 25, reported that a leak on Jan Smuts Avenue was closer to the surface, and had worsened. We also reported that blue pipes were left on the side of the excavation. Also read: Reinstatement coming for corner of Louis Botha Avenue and Corlett Drive JW spokesperson Nombuso Shabalala explained: 'It does seem that there is water seeping through. A team will be assigned to go to the site and excavate, so that they can conduct investigations into where the water is coming from, as there is also a storm water pipeline at that same site.' Shabalala added that it could either be another water pipe leak, or it could be a storm water pipe that was leaking. The cause would be determined once the team has excavated and assessed the leak. More information will be provided as we receive it. Follow us on our Whatsapp channel, Facebook, X, Instagram and TikTok for the latest updates and inspiration!
The Citizen
2 days ago
- Politics
- The Citizen
Francisco accuses DA of overstepping in Ward 108 fire aid
ANC councillor Deborah Francisco said she welcomes political activity in her ward, provided it respects protocol and her role as the elected representative. Her comments follow a dispute with DA members distributing blankets to residents in Ward 108, which she claims bypassed her authority. As part of their 25th birthday blanket donation drive on July 25, the DA set eyes on Alexandra, hoping to provide relief and support to residents who lost everything after a huge blaze gutted their houses on Mandela Day. The DA's parliamentarian, Bridget Masango, said their donation drive was disrupted when Francisco confronted the team, insisting that no one can come to her ward without telling her. Also read: DA's fire relief donation ruffles ANC councillor's feathers But, according to Francisco, the issue was about the DA respecting ward boundaries and her role as a councillor in the area. 'This is councillor Francisco's ward. It was won by the ANC. So, what I was disputing is the way the DA is working—undermining me in my ward,' she shared. 'They must ask for permission. When you get into somebody's yard, you ask for permission. You don't just get in how you like.' She said even the council speaker, a non-ANC member, had followed protocol by notifying her before distributing items to fire victims, ensuring Francisco's presence as the ward's representative. 'The speaker informed me, and I was there. Even when Johannesburg Water comes to bring projects here in the ward, they talk to the councillor first.' She emphasised that the DA should have let her know about their plans in her ward. But her views were challenged by Masango. She said she found Francisco's actions 'somewhat blind to the destitute'. Also read: City Power drives free basic electricity registration in Alexandra on Mandela Day 'I am a constituency head of the area and should not be blocked while doing political work that even the Constitution allows,' Masango shared. Francisco insisted she had no problem with other parties' political work, but it should not interfere with her governance of the ward. 'When it comes to campaigning for members, they have every right to set up tables and campaign. I have no issue with their political work, but governance belongs to me. I don't interfere with their wards,' she concluded. Follow us on our Whatsapp channel, Facebook, X, Instagram, and TikTok for the latest updates and inspiration!
The South African
5 days ago
- Business
- The South African
14-hour water interruptions to affect these Johannesburg areas
Rand Water will carry out a crucial 14-hour meter replacement operation on Wednesday, 30 July, starting at 6:00 and ending at 20:00. The project aims to improve water supply efficiency. It involves replacing magnetic flow and mechanical meters connected to Johannesburg Water systems. Residents in Abbatoir and Market areas may experience low pressure or no water during this period. Johannesburg Water advised that, once maintenance is completed, it could take up to three days for the water supply to normalise fully. The purpose of this upgrade is to ensure long-term benefits for residents. 'The replacement of these meters is part of our ongoing commitment to improve service delivery and ensure continuity of water supply,' said Johannesburg Water. Furthermore, the scheduled maintenance is expected to benefit customers by enhancing meter accuracy and reducing long-term service disruptions. Affected residents are encouraged to store water before the interruption and use it sparingly during recovery. Johannesburg Water has taken over all billing responsibilities for water and sanitation services from the City of Johannesburg as of 1 July to strengthen operations. This transition is expected to streamline customer service and improve billing accuracy. 'This strategic transition marks a turning point in our continuous commitment to improve service delivery, enhance operational efficiency, and improving accuracy in billing, therefore ensuring greater accountability in our customer billing processes,' said Johannesburg Water Managing Director Ntshaveni Mukwevho. Also, the shift was carefully planned to ensure minimal disruption, and officials believe the change will lead to faster query resolutions and more innovation in addressing customer needs. Let us know by leaving a comment below, or send a WhatsApp to 060 011 021 1. Subscribe to The South African website's newsletters and follow us on WhatsApp, Facebook, X and Bluesky for the latest news.
News24
23-07-2025
- Business
- News24
Johannesburg Water takes over billing function from City of Joburg
Johannesburg Water says residents and businesses will benefit from improved efficiency as it has taken over the billing of water and sanitation, reportedly marking 'a new era in service delivery and customer care'. Before 1 July, this function was managed by the City of Johannesburg's revenue shared services centre. Johannesburg Water said it had put systems, staff capacity and customer support mechanisms in place to ensure a smooth transition with minimal disruption to services. Customers will continue to receive one consolidated statement reflecting all services, including rates, electricity, refuse, water and sanitation. The City remains responsible for the invoicing for these services and billing queries are currently still being logged through its call centre and regional offices as usual. 'This strategic transition marks a turning point in our continuous commitment to [improving] service delivery, [enhancing] operational efficiency, and improving accuracy in billing, therefore ensuring greater accountability in our customer billing processes,' said Johannesburg Water's managing director, Ntshavheni Mukwevho. 'By managing billing internally, Johannesburg Water will be better positioned to respond directly to customer queries, address discrepancies swiftly and introduce innovations tailored to our customers' needs,' Mukwevho said. According to Johannesburg Water, customers can expect enhanced accuracy in monthly water bills, faster resolution of billing queries, greater transparency, and direct communication with the entity in charge. 'We thank the CoJ (City of Johannesburg) for their collaboration and support in this transition, and we look forward to continuing to serve the residents of Johannesburg with increased efficiency and responsiveness,' said Mukwevho.
The Citizen
17-07-2025
- General
- The Citizen
Johannesburg Water explains Halfway House trench delays
Johannesburg Water (JW) spokesperson Nombuso Shabalala said they are aware of the Halfway House trench on the corner of Richards Drive and Suttie Avenue. This comes after the article, No clear reason for Halfway House trench, [week ending July 4], reported that the trench was an eyesore after JW allegedly left it opened. Midrand Reporter first took note of the trench in late April/early May, and attempted to get comment from a company next to it. Unfortunately, this proved fruitless. Also read: 3 years later, Vorna Valley resident still battles with JW over damaged swimming pool We noted the trench was still there recently, and contacted JW's communications team on July 1 regarding whether the leak had been repaired, and the delays over the trench's backfill and reinstatement. In their response, on July 10, Shabalala said JW is aware of the trench, which is barricaded, as the depot team was awaiting fittings manufacturing to complete the works. When asked when they will fix it and close the trench, she said: 'The leak was resolved by JW this past weekend, on July 5. JW initially completed the repairs using a clamp. However, the leak reoccurred, and the team opted to manufacture the bend/fitting as a permanent replacement.' Follow us on our Whatsapp channel, Facebook, X, Instagram, and TikTok for the latest updates and inspiration! Have a story idea? We'd love to hear from you – join our WhatsApp group and share your thoughts! At Caxton, we employ humans to generate daily fresh news, not AI intervention. Happy reading!
