Latest news with #KTMB
Independent Singapore
a day ago
- Business
- Independent Singapore
SG-JB KTM train to cease operations 6 months after new '6 minutes' RTS link starts running in 2027
Photo: Facebook/RTS Link JB-SG & Nakamasa Okamoto SINGAPORE: The KTM Shuttle Tebrau train service between Singapore and Johor Bahru will cease operations six months after the 'six-minute' new Rapid Transit System (RTS) Link starts running in 2027, Mothership reported, citing Harian Metro. Johor's Works, Transportation, Infrastructure, and Communications Committee chairman, Mohamad Fazli Mohamad Salleh, said the Shuttle Tebrau trains will be used to increase the frequency of travel from JB Sentral to Kempas Station. The Shuttle Tebrau, operated by Keretapi Tanah Melayu Berhad (KTMB), has been running since July 2015 and runs 31 trips daily in both directions between Johor Bahru Sentral and the Woodlands Train Checkpoint in Singapore. Each trip takes about five minutes. The 1.1-km KTM service can carry up to 8,635 passengers a day, with tickets priced at RM5 (S$1.50) from JB to SG and S$5 from SG to JB. The RTS Link, which was said to be around 50% complete in February and slated to be completed on Jan 1, 2027, will operate daily from 6 a.m. to midnight. It is designed to carry up to 10,000 passengers per hour in each direction, with a peak-hour frequency of 3.6 minutes per train. See also Johor-Singapore RTS Link construction delayed again While excitement is building among commuters for the new six-minute RTS journey, concerns remain among Johoreans about infrastructure, traffic, rising land prices, and the cost of living . Meanwhile, in the city-state, the ministry has formed a task force to help locals and businesses seize opportunities and benefit from the upcoming RTS Link. /TISG Read also: SG to JB: Best ways to quickly grab a seat in the KTM train before they sell out to enjoy a relaxing trip from Singapore to Johor Bahru
New Straits Times
5 days ago
- New Straits Times
Stricter action needed as cable thefts rampant, says Loke
PUTRAJAYA: Stricter action should be taken against cable thieves whose crimes have resulted in setbacks at the sites of the East Coast Rail Link (ECRL) project, said Transport Minister Anthony Loke. Loke said cable thefts should not be treated as just a normal case of theft, as they involve national security. "This cable theft issue is not limited to the ECRL project. As I have previously disclosed, KTMB has experienced various delays due to similar incidents. "I am urging the police to act firmly. I have openly called on the police to pursue this not merely as a regular theft case, as this involves public safety. It affects public order and poses a threat to national security. "Stricter legal action under more severe laws needs to be taken. However, I leave it to the wisdom of the police to determine the appropriate course of action. But we cannot treat this as just a normal case of theft," he said at a press conference here today. It was reported that the target to complete the much-touted ECRL project by December next year is facing an unexpected obstacle following the theft of signalling equipment and communication cables. Over 1,200m of signalling cables were reported stolen along its alignment, with 81 outdoor transformer units also removed. According to Malaysia Rail Link (MRL) Sdn Bhd, the thieves used non-professional cutting tools to complete the job hastily and even brought their transportation. Loke said the authorities will implement mitigation measures to ensure greater safety at the site, and he had also contacted the home minister on the issue.
Malay Mail
7 days ago
- Malay Mail
KTMB apologises after power fault stalls Kampar-Slim River trains for over one hour
KUALA LUMPUR, June 22 — Keretapi Tanah Melayu Berhad (KTMB) has apologised for the disruption to the Electric Train Service (ETS) and KTM Komuter services between Kampar and Slim River since Friday, which has since been fully resolved. Operations resumed as normal this afternoon. KTMB said the disruption began at 5.44pm Friday due to a power supply issue affecting the overhead lines, resulting in several train services being delayed from their original schedules. 'Train movements along the affected route had to proceed on a single track on a rotational basis to ensure safety and smooth operations. 'This caused delays of more than 60 minutes for eight ETS services and two KTM Komuter services,' KTMB said in a statement. As an immediate measure, passengers were notified via SMS, and continuous updates were provided through KTMB's official social media platforms. Additionally, KTMB staff distributed food and drinks to passengers who experienced delays of more than two hours at stations and onboard trains. KTMB said its electrification team was promptly deployed to carry out repairs, with full restoration completed by 5pm yesterday. The company also thanked passengers for their patience and cooperation and reaffirmed its commitment to improving service quality for the comfort and safety of all its passengers. — Bernama
New Straits Times
20-06-2025
- Automotive
- New Straits Times
Tg Malim-KL Sentral KTM and ETS train services delayed by an hour due to power supply disruption
KUALA LUMPUR: The Tanjung Malim-KL Sentral-Tanjung Malim commuter train and electric train (ETS) services route experienced a power supply disruption today. According to a Facebook post by Keretapi Tanah Melayu Berhad (KTMB), due to the power disruption, both KTM Commuter and ETS services on the route were delayed by more than 60 minutes from the original schedule, as trains are using only a single track. "KTMB apologises for all the inconvenience caused. Updates on train services will be given from time to time," the post said. – BERNAMA
The Star
14-06-2025
- The Star
Response defines premium service
IN ANY complex transportation network, unforeseen issues are a fact of life. Technical gremlins can appear, and while delays can be frustrating, these are sometimes an unavoidable consequence. Most Malaysians are reasonable enough to accept this. The true measure of a transport service provider is not whether problems occur, but how it responds when they do. This is the acid test of service excellence and respect for the customer. On June 9, I found myself, along with hundreds of other passengers including young children and the elderly, witnessing how a transport service provider failed that test. Tired passengers from the delayed northbound ETS train at KL Sentral station waiting at the escalator as the stairs have been sealed off. A single three-and-a-half-hour train journey between Butterworth station in Penang and KL Sentral that cost me RM110, morphed into more than a six-hour test of patience, where passenger care could have been a lot better. While announcements about the delay were made, they became hollow echoes in a carriage where no other comfort – not even a complimentary bottle of water – was offered, at least for us in the regular B to F, non-Business Class coaches. Business Class passengers who pay between RM150 and RM170 (one-way) receive complimentary meals including bottled water with their tickets. Last year, I managed to get the Business Class coach to Penang for Hari Raya after it was announced that Keretapi Tanah Melayu Bhd (KTMB) decided to provide additional northbound trains. Tickets for Business Class are costly, and I was disappointed that I still had to go to the regular class coach to use the (filthy) toilet. Even the so-called 'personal entertainment' screens were a letdown with 'unavailable' music and movies, besides the 'out-of-stock' food. Be warned – onboard WiFi is mind-numbingly slow. There are signs that say 'no outside food is allowed', but this is obviously not realistic at the risk of regular class passengers going hungry. It raises a critical question: When a train journey gets disrupted, does KTMB's duty of care get left behind at the station? Even at the Butterworth station, while we passengers were waiting in the searing 35°C heat at the platform for the train to arrive (40 minutes later), customer care was disappointing, aside from the 'please stand behind the yellow line' announcements. We were supposed to leave the station at 1.10pm, but the train left at 1.50pm. Instead of arriving at KL Sentral at 4.40pm, we arrived at about 7.30pm. The Electric Train Service (ETS) is, by design, one of the shining symbols of modern Malaysia. It represents a leap forward, a promise of seamless connectivity that links our towns and cities with speed and comfort. For a premium price, we buy into this vision: a quiet, air-conditioned escape from the snarl of highway traffic, arriving at our destination refreshed, safe and on time. It is a service we want to be proud of, a testament to our nation's progress. That vision was replaced by the sight of filthy toilets with wet floor and small wastebins overflowing with used toilet paper. And when our train arrived at the KL Sentral platform, there was only one functioning escalator for us to go up and exit. The lift was out of order, and to make matters worse, the two stairs in the station were sealed off so able-bodied passengers couldn't use that alternative to ease the escalator congestion. One is left to wonder what exactly we are paying for – a modern rail service or just a more expensive gamble? KTMB has announced that theft of cables for signalling and communication systems on three KTMB northern routes caused the disruption and train delays for the northern Komuter and ETS. The company also announced a plan to upgrade its signalling network. However, when customers pay a premium, they deserve a premium response to crises, especially when the service is expected to operate on the Gemas-Johor Baru route and new routes from Johor Baru to Butterworth and Padang Besar (Perlis).
