Latest news with #KevinStorey
BBC News
17-07-2025
- BBC News
New Tyne and Wear Metro train smashed by 'missile' style object
A new Metro train has been hit with its first major act of Nexus said it was the first time one of its new Tyne and Wear Metro trains had had a window Police said the train was targeted with a "missile-style" object at about 14:30 BST on Tuesday as it passed through the Tynemouth and Cullercoats the Stadler-built fleet was daubed with graffiti on the journey to the North East. Vandals also managed to deface one of the first of the trains to arrive in the country in Storey, operations director at Nexus, said all 44 of the CCTV cameras, including 28 on board the carriage and 16 exterior ones, would be checked to try and find the perpetrator. He said the damaged train was withdrawn and returned to the Gosforth depot for repairs, but was now back in service. It is hoped the rollout of the new fleet of 46 trains will be completed by the end of next year, replacing the Metro's existing have been issues with the Stadler fleet in recent weeks, with their air con systems suffering leaks during hot weather and an incident in which a train's doors opened on the wrong side. Follow BBC North East on X, Facebook, Nextdoor and Instagram.
BBC News
09-07-2025
- BBC News
Tyne and Wear Metro officially bans vaping
Passengers caught vaping on the Tyne and Wear Metro can now be prosecuted and fined up to £1, Nexus introduced the new byelaw banning vapes and electronic cigarettes on the trains and at stations following customer new rule came into effect on 1 July, but so far no one had been fined, Nexus brings the rules in line with the existing smoking ban, which has been in place since the system opened in 1980. Nexus said vaping was the single most frequent specific issue that Metro customers new byelaw came into effect following a statutory period of consultation which is required by the Department for Transport (DfT). The DfT has now approved the byelaw. A Metro enforcement officer previously told the BBC that most people using vapes were director at Nexus Kevin Storey said: "The overwhelming majority of our customers who vape are considerate and refrain from doing so on Metro."The minority of people who vape on our property should be aware of the introduction of the byelaw and the potential for being issued with a fine." Follow BBC North East on X, Facebook, Nextdoor and Instagram.
Yahoo
10-05-2025
- Yahoo
Metro fare dodging down near pre-pandemic levels
Fare evasion on the Tyne and Wear Metro appears to have dropped back to close to pre-pandemic levels. The rail service's operator Nexus estimated fares had been dodged on about 4.6% of journeys in 2024. This is down from the 8.3% level it estimated in 2021 and closer to the 4.0% recorded in 2019. Nexus operations director Kevin Storey said the company had worked "extremely hard" to reduce ticket fraud. Kevin Dickinson, who runs the Sort out the Metro Facebook group, said the drop could also be due to the Metro becoming free in 2021 for children aged below 11 who travelled with an adult. Nexus said it had made its estimates using a team of researchers who survey people on the Metro. "While this is based on passengers admitting they don't have a ticket, our team of researchers do not issue penalty fares and act as neutral surveyors," a spokesperson said. Mr Dickinson said it was "good to see" fare evasion was dropping on the rail service but suggested that if this was due to some children aged below 11 no longer having to pay for the service, it did not mean an increase in revenue. He also said the figures did not take into account the fact that the annual number of journeys on the Metro had yet to return to pre-pandemic levels, which also affected income levels. The data, provided following a freedom of information (FOI) request, showed there were more than 34.5m journeys on the Metro in 2019 compared to 30.9m in 2024. Nexus said a major factor behind the fall in fare evasion was the penalty fine for not buying a ticket rising from £20 to £100 in January 2023. "This has undoubtedly made people think twice about travelling without a ticket," said Mr Storey. He said 75% of Metro journeys had to pass through ticket gates and new barriers would be installed at Regent Centre this year. "Metro is a public service and doesn't make a profit," said Mr Storey. "Every penny that we receive in fares helps to meet the cost of operating the system." Follow BBC North East on X, Facebook, Nextdoor and Instagram. All new Metro trains pulled from service Metro Bashers find fellowship in front carriage First new Metro train runs after lengthy delays Nexus
Yahoo
10-05-2025
- Yahoo
Metro fare dodging down near pre-pandemic levels
Fare evasion on the Tyne and Wear Metro appears to have dropped back to close to pre-pandemic levels. The rail service's operator Nexus estimated fares had been dodged on about 4.6% of journeys in 2024. This is down from the 8.3% level it estimated in 2021 and closer to the 4.0% recorded in 2019. Nexus operations director Kevin Storey said the company had worked "extremely hard" to reduce ticket fraud. Kevin Dickinson, who runs the Sort out the Metro Facebook group, said the drop could also be due to the Metro becoming free in 2021 for children aged below 11 who travelled with an adult. Nexus said it had made its estimates using a team of researchers who survey people on the Metro. "While this is based on passengers admitting they don't have a ticket, our team of researchers do not issue penalty fares and act as neutral surveyors," a spokesperson said. Mr Dickinson said it was "good to see" fare evasion was dropping on the rail service but suggested that if this was due to some children aged below 11 no longer having to pay for the service, it did not mean an increase in revenue. He also said the figures did not take into account the fact that the annual number of journeys on the Metro had yet to return to pre-pandemic levels, which also affected income levels. The data, provided following a freedom of information (FOI) request, showed there were more than 34.5m journeys on the Metro in 2019 compared to 30.9m in 2024. Nexus said a major factor behind the fall in fare evasion was the penalty fine for not buying a ticket rising from £20 to £100 in January 2023. "This has undoubtedly made people think twice about travelling without a ticket," said Mr Storey. He said 75% of Metro journeys had to pass through ticket gates and new barriers would be installed at Regent Centre this year. "Metro is a public service and doesn't make a profit," said Mr Storey. "Every penny that we receive in fares helps to meet the cost of operating the system." Follow BBC North East on X, Facebook, Nextdoor and Instagram. All new Metro trains pulled from service Metro Bashers find fellowship in front carriage First new Metro train runs after lengthy delays Nexus
BBC News
10-05-2025
- BBC News
Tyne and Wear Metro fare dodging drops to pre-pandemic levels
Fare evasion on the Tyne and Wear Metro appears to have dropped back to close to pre-pandemic rail service's operator Nexus estimated fares had been dodged on about 4.6% of journeys in 2024. This is down from the 8.3% level it estimated in 2021 and closer to the 4.0% recorded in operations director Kevin Storey said the company had worked "extremely hard" to reduce ticket Dickinson, who runs the Sort out the Metro Facebook group, said the drop could also be due to the Metro becoming free in 2021 for children aged below 11 who travelled with an adult. Nexus said it had made its estimates using a team of researchers who survey people on the Metro."While this is based on passengers admitting they don't have a ticket, our team of researchers do not issue penalty fares and act as neutral surveyors," a spokesperson said. Mr Dickinson said it was "good to see" fare evasion was dropping on the rail service but suggested that if this was due to some children aged below 11 no longer having to pay for the service, it did not mean an increase in revenue. He also said the figures did not take into account the fact that the annual number of journeys on the Metro had yet to return to pre-pandemic levels, which also affected income levels. The data, provided following a freedom of information (FOI) request, showed there were more than 34.5m journeys on the Metro in 2019 compared to 30.9m in said a major factor behind the fall in fare evasion was the penalty fine for not buying a ticket rising from £20 to £100 in January 2023."This has undoubtedly made people think twice about travelling without a ticket," said Mr said 75% of Metro journeys had to pass through ticket gates and new barriers would be installed at Regent Centre this year."Metro is a public service and doesn't make a profit," said Mr Storey. "Every penny that we receive in fares helps to meet the cost of operating the system." Follow BBC North East on X, Facebook, Nextdoor and Instagram.
