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Euractiv
5 days ago
- Health
- Euractiv
Bulgaria's telemedicine proposal sparks backlash over state monopoly
The Bulgarian government is facing strong criticism from legal experts and medical professionals over a draft regulation that aims to formalise telemedicine but limits its development by mandating the use of a single, state-run communication platform. In late June, the Bulgarian health ministry unveiled a draft ordinance to regulate remote medical services in the country. Instead of garnering support, the proposal drew fierce opposition from doctors, patients, and legal experts, who argue that the regulation introduces technical and organisational requirements that are nearly impossible to fulfil. Under the proposed rules, all remote consultations between patients and doctors, or between medical professionals, would have to be conducted exclusively through the National Health Information System (NHIS), a state-run digital infrastructure. According to Velichka Kostadinova, a lawyer specialised in medical law, this creates a de facto monopoly that could violate EU internal market rules. 'Requiring telemedicine to function solely via the state system contradicts EU legislation because it restricts competition and the free movement of services,' Kostadinova told Euractiv. Low quality and high cost concerns Kostadinova cited EU Court of Justice case law classifying medical services under Article 57 of the Treaty on the Functioning of the European Union, which guarantees the freedom to provide services across the bloc. 'If the system crashes, there's no alternative. That means a complete shutdown of telemedicine, which could also disrupt cross-border cooperation in the EU, especially in light of the upcoming MyHealth@EU platform,' she warned. Critics argue that such centralisation will stifle innovation and lead to reduced quality of care. 'Instead of making access to healthcare easier, we are effectively blocking it,' said Kostadinova. 'We risk reaching the absurd point where doctors can't communicate with their patients-not by phone, not through secure electronic platforms.' Senior officials from Sofia-based hospitals, speaking on condition of anonymity, told Euractiv that the technical requirements proposed by the state would be prohibitively expensive. Hospitals would be required to set up private, offline computer networks and ensure secure data storage across two physically distant servers. While larger hospitals may be able to shoulder the investment, these conditions are deemed unworkable for doctors in private practice. 'No general practitioner can meet these demands unless they have a bunker filled with advanced tech,' said one Sofia-based GP. 'This goes beyond what is reasonable,' she said. The draft does include some positive provisions, such as mandatory informed consent from patients and a clear list of medical procedures that cannot be performed remotely, like surgery or the declaration of death. Legal challenges and obscurities However, the requirement to use only one communication platform is not stipulated in law, Kostadinova noted. The health minister has the authority to define technical standards for remote care, but not to mandate a single channel for its provision. This opens the door for a potential legal challenge to the ordinance. Despite the growing role of digital technology in healthcare, the proposed regulation seems to add barriers rather than removing them, observers say. Other EU countries, including France, Germany, Sweden, Greece, and Romania, allow the use of multiple certified platforms, provided they meet national legal requirements. Authorisation procedures in these countries vary depending on whether the platform employs doctors or simply connects them with patients, and whether services are reimbursed by national health insurance or paid out-of-pocket. But no other EU country has imposed a single-channel restriction. 'There's still no clarity in Bulgaria on who will pay for telemedicine, how, and when,' Kostadinova said. Tanya Andreeva, a paediatric rheumatologist, told Euractiv that current practice makes even basic online communication between doctors and patients legally dubious. 'I'm not even talking about telemedicine platforms. Patients can't send me a blood test over Viber. If I try to help without charging them, I'm breaking the rules,' Andreeva said. 'If someone checks my phone, filled with images of children's rashes and lab results, I could be accused of being the country's biggest violator.' Health ministry reaction In its defence, the health ministry argues that the regulation aims to establish clear rules and align the quality standards of remote medical care with those of in-person treatment. 'Given the rising role of telemedicine, this is a timely step to harmonise with EU trends and WHO recommendations,' the ministry said in the explanatory note to the draft ordinance. While the EU has not yet adopted binding rules on telemedicine, the European Commission and the World Health Organisation have long recognised its strategic importance. Since the Commission's 2008 Communication on telemedicine and in its more recent 'Digital Compass 2030' strategy, remote healthcare has been framed as a pillar of accessible and sustainable health systems. The health ministry maintains that its proposal follows guidelines by focusing on universal access, safety, and equality of care. However, critics say the country risks falling behind its EU peers in realising the full potential of telemedicine. [Edited by Vasiliki Angouridi, Brian Maguire]
South Wales Guardian
28-04-2025
- Business
- South Wales Guardian
New coffee shop to open at Victorian Arcade, Ammanford
Mr Nicolai Kostadinova and Mrs Poliana Kostadinova will open The Old Arcade Cafe this Tuesday, April 29. The couple have lived in Ammanford since December 2010 and have two young boys who have grown up in the area. The cafe is based near the Victorian Arcade on College Street. Pictured next to the couple are social media manager Craig Davies and his partner Hayley Rees. (Image: Newsquest) Mrs Kostadinova said: 'My dream came true. I always wanted a coffee shop, and it was the perfect opportunity when my brother bought the property as an investment. 'We have been here for almost 15 years. We wanted a new life and a new change. It's a really nice place. We have come from a big city, and we have never wanted to move since being here. 'Ammanford offers the perfect balance between a city and a town. But the population has grown a lot over the years. Since we made our announcement, we have had a very positive response from locals. 'Shops are closing everywhere in the UK, but independent businesses are the way forward by providing more working space and jobs. People have already been asking us to extend our opening hours.' It was Mrs Kostadinova's dream to open her own coffee shop. (Image: Newsquest) Before deciding to open a new business, the couple owned two pizza restaurants in Wales which they have now sold. She continued: 'We plan on serving Welsh cakes and traditional cakes from Bulgaria, bringing a bit of Eastern Europe to Ammanford. Besides, European-style cakes like chocolate cake and brownies. 'In the future we want to host an Italian night, Mexican night and other events like a knit and knatter group and birthday parties. After all, we have a lot of space on the second floor. 'We are a Bistro café as we offer a range of breakfast options, but also brunch and lunch. We want to offer something different. All of our food is made from scratch, and I make Italian-style pizza using my own dough.' The inside of the shop is spacious and well laid out. (Image: Newsquest) A range of cakes will be sold. (Image: Newsquest) The Old Arcade Café is located on 13 The Arcade, College Street and will be open every day from 8.30am to 3pm. However, the owners are hoping to introduce one day during the week when they are open later until the evening.
