Latest news with #LauraBurbedge
Daily Mirror
21-07-2025
- Business
- Daily Mirror
UK supermarket introduces new loyalty scheme as thousands of shoppers sign up
The supermarket estimates that the annual pass could save customers up to £123 a year if they currently pay £4 each week for one delivery slot Waitrose has launched a new subscription service for loyal supermarket shoppers who regularly order food for home delivery. A one month delivery pass costs £8, while a six-month pass is priced at £45, and an annual pass is £85. A one-off delivery slot without a pass costs between £2 and £4. Waitrose estimates that the annual pass could save customers up to £123 a year if they currently pay £4 each week for one delivery slot. Delivery pass shoppers will also get early access to the Christmas delivery slots, which will go live in September. Laura Burbedge, Waitrose director of online, said: 'We're investing in our online business to continuously improve it, giving our customers even greater value and the best possible experience. 'Thousands of customers signed up for Delivery Passes through our trial, so we expect to see strong demand across the UK as we roll it out.' In comparison, Tesco charges £7.99 a month (£47.94 total) for a six-month anytime delivery pass, which includes same-day delivery, or £6.99 a month (£83.88 total) if you sign up for 12 months. An off-peak pass - which is for deliveries after 3pm - costs £4.99 (£29.94 total) for six months, or £3.99 (£47.88 total) for 12 months. For click and collect, a six-month package is charged at £2.49 a month. Sainsbury's charges £7.50 a month for an anytime delivery pass, or a one-off payment of £43 if you sign up for six months, and £80 for 12 months. A midweek pass costs £4 a month or £40 for 12 months. It comes after Waitrose brought back free tea and coffee for customers signed up to its loyalty card, even if they do not buy anything from the supermarket. Waitrose also recently started allowing customers to borrow a reusable cup for their free coffee, as part of an innovative trial aimed at cutting down on plastic waste. Customers have a week to return the cup to a specific drop-off point or face a £3 charge. To take advantage of the "Borrow a Free Cup" scheme, shoppers simply need to scan their MyWaitrose card. The company emailed customers to inform them of the change, saying: 'You'll be able to get your free hot drink without buying anything in store first. Don't forget your reusable cup!' A spokesperson for Waitrose commented: "We're currently conducting a reusable cup trial in nine of our branches - it kicked off this week and is available for MyWaitrose members to use when redeeming their free coffee, or for our cafe customers to use if purchasing one."
Scottish Sun
20-07-2025
- Business
- Scottish Sun
Top UK supermarket chain introduces new loyalty scheme – and it has a major delivery perk
New pass gives app users a festive edge and a tidy delivery deal CHECK IT OUT Top UK supermarket chain introduces new loyalty scheme – and it has a major delivery perk Click to share on X/Twitter (Opens in new window) Click to share on Facebook (Opens in new window) WAITROSE has launched a new subscription service aimed at online grocery shoppers, giving customers the chance to save money on delivery fees. The scheme, called the Waitrose Delivery Pass, is now available across the UK after a successful trial. Sign up for Scottish Sun newsletter Sign up 3 With the new scheme, a one-month pass will cost £8, a six-month pass is £45, and a 12-month pass comes in at £85 Credit: Getty 3 The move comes as supermarkets compete to offer better value and convenience to customers who increasingly rely on home delivery. It allows shoppers to pay a fixed amount upfront for deliveries, either monthly, six-monthly, or annually, through the Waitrose website or app. Without a pass, delivery slots cost between £2 and £4 each. But with the new scheme, a one-month pass will cost £8, a six-month pass is £45, and a 12-month pass comes in at £85. Waitrose says the annual plan could save customers up to £123 a year if they order once a week using a £4 slot. Customers who sign up will also get early access to Christmas delivery slots – which become available in September – giving them a head start on booking during the busy festive season. Laura Burbedge, Waitrose director of online, said: 'We're investing in our online business to continuously improve it, giving our customers even greater value and the best possible experience. 'Thousands of customers signed up for Delivery Passes through our trial, so we expect to see strong demand across the UK as we roll it out.' The move comes as supermarkets compete to offer better value and convenience to customers who increasingly rely on home delivery. The COVID-19 pandemic shifted shopping habits, and while many people have returned to stores, online grocery shopping remains popular, particularly among busy families and older shoppers. Waitrose said the pass is part of wider investment in its digital offering, including improved website functionality, app updates, and more delivery slots. It's also increasing capacity in some areas to meet demand, particularly in urban locations. Subscriptions have become a growing trend in the grocery world, helping shoppers save while locking in customer loyalty. Tesco's Delivery Saver lets customers choose from midweek or anytime plans starting from £2.49 a month. Sainsbury's offers its Delivery Pass from as little as £10 for three months, covering unlimited deliveries for orders over £40. Other retailers outside traditional supermarkets have joined in too. Iceland introduced a Bonus Card Savings scheme offering exclusive delivery slots and offers to regular shoppers. Meanwhile, Amazon Fresh continues to offer free grocery deliveries to Prime members in selected postcodes, with no extra charge beyond the Prime membership fee. Waitrose says more updates to its online shopping experience will be announced in the coming months.
The Sun
20-07-2025
- Business
- The Sun
Top UK supermarket chain introduces new loyalty scheme – and it has a major delivery perk
WAITROSE has launched a new subscription service aimed at online grocery shoppers, giving customers the chance to save money on delivery fees. The scheme, called the Waitrose Delivery Pass, is now available across the UK after a successful trial. 3 3 It allows shoppers to pay a fixed amount upfront for deliveries, either monthly, six-monthly, or annually, through the Waitrose website or app. Without a pass, delivery slots cost between £2 and £4 each. But with the new scheme, a one-month pass will cost £8, a six-month pass is £45, and a 12-month pass comes in at £85. Waitrose says the annual plan could save customers up to £123 a year if they order once a week using a £4 slot. Customers who sign up will also get early access to Christmas delivery slots – which become available in September – giving them a head start on booking during the busy festive season. Laura Burbedge, Waitrose director of online, said: 'We're investing in our online business to continuously improve it, giving our customers even greater value and the best possible experience. 'Thousands of customers signed up for Delivery Passes through our trial, so we expect to see strong demand across the UK as we roll it out.' The move comes as supermarkets compete to offer better value and convenience to customers who increasingly rely on home delivery. The COVID-19 pandemic shifted shopping habits, and while many people have returned to stores, online grocery shopping remains popular, particularly among busy families and older shoppers. Waitrose said the pass is part of wider investment in its digital offering, including improved website functionality, app updates, and more delivery slots. It's also increasing capacity in some areas to meet demand, particularly in urban locations. Subscriptions have become a growing trend in the grocery world, helping shoppers save while locking in customer loyalty. Tesco's Delivery Saver lets customers choose from midweek or anytime plans starting from £2.49 a month. Sainsbury's offers its Delivery Pass from as little as £10 for three months, covering unlimited deliveries for orders over £40. Other retailers outside traditional supermarkets have joined in too. Iceland introduced a Bonus Card Savings scheme offering exclusive delivery slots and offers to regular shoppers. Meanwhile, Amazon Fresh continues to offer free grocery deliveries to Prime members in selected postcodes, with no extra charge beyond the Prime membership fee. Waitrose says more updates to its online shopping experience will be announced in the coming months. 3
Metro
20-07-2025
- Business
- Metro
Top UK supermarket launches new subscription pass — with major Christmas perk
From Clubcard to Sparks, the top UK supermarkets all have their own loyalty schemes for customers, but one has just launched something interesting. After a successful trial, Waitrose is now offering shoppers a new subscription known as a Delivery Pass, which is intended for those ordering their groceries online or via the app. The pass allows people to pay upfront for delivery slots, with three different options available – one month for £8, six months for £45 or 12 months for £85. It's thought this could save shoppers £4 per week in delivery costs, which could equate to as much as £123 per year, with deliveries costing between £2 and £4 without the pass, depending on the time slot they are booked for. Those with a Waitrose Delivery Pass will be able to book up to one available grocery delivery slot per day, at no additional delivery cost to their order. One of the biggest draws for the subscription will likely be the major Christmas perk it offers to customers. As we get further into the year, many will soon start thinking ahead to the big Christmas shop, but securing a festive delivery slot can be incredibly tricky. However, those with the pass will be entitled to early access to Christmas delivery slots, as long as the pass was purchased before September 1 that same year. To view this video please enable JavaScript, and consider upgrading to a web browser that supports HTML5 video This perk will be subject to some terms and conditions, which Waitrose says will be confirmed in an email ahead of the Christmas period. But there is a catch – whether you're booking your weekly shop or a Christmas delivery, all of the slots are still subject to availability, so paying for the pass doesn't mean you are guaranteed anything. You'll also have to meet the minimum spend requirements of £40 (after any discounts/offers have been deducted) in order to use your Delivery Pass. Speaking about the new subscription, Waitrose director of online Laura Burbedge said: 'We're investing in our online business to continuously improve it, giving our customers even greater value and the best possible experience. 'Thousands of customers signed up for Delivery Passes through our trial, so we expect to see strong demand across the UK as we roll it out.' This comes after Waitrose recently made a change to one of its most popular loyalty scheme perks. The retailer offers My Waitrose shoppers a free hot drink, as long as they bring a reusable cup with them, but in a bid to ensure everyone gets their caffeine fix, customers can now borrow a cup if they've forgotten their own. More Trending Sounds like a pretty great deal, but it comes with a catch. If shoppers don't bring the cup back to a designated collection point within seven days, they'll face a £3 charge. And that's not all, the supermarket is also said to be trialing US-style plastic trolleys in its Brent Cross branch. These new designs are said to be lighter and easier to steer, without the clattering noise traditional carts can make as they're wheeled through the aisles. View More » Additionally, they could prove less attractive to thieves, who typically steal the metal models in order to sell on for scrap. Do you have a story to share? Get in touch by emailing MetroLifestyleTeam@ MORE: Little-known Clubcard rule called 'kick in the teeth' for Tesco customers MORE: Horrified Tesco shopper 'bit into live cockroach' in meal deal sandwich MORE: Forget about Prosecco — drink this £6.97 sparkling wine from Asda instead Your free newsletter guide to the best London has on offer, from drinks deals to restaurant reviews.
The Sun
30-06-2025
- Business
- The Sun
Major supermarket teams up with Uber Eats to give shoppers exclusive loyalty scheme prices and big discounts
WAITROSE shoppers can now bag even more perks when ordering through Uber Eats. The collaboration will make it quicker and easier to earn offers while putting dinner on the table. 1 The posh supermarket has extended its MyWaitrose loyalty scheme to customers using Uber Eats, meaning you can now buy products at big member-only discounts when using the app. Loyalty members can now link their MyWaitrose card to their Uber Eats app and unlock exclusive offers on thousands of groceries delivered straight to their door in as little as 30 minutes. While Waitrose was unable to provide examples of the discounts, The Sun has found offers of up to 25% off on essentials like milk. The supermarket giant says that after linking the account, its discounts will appear on your Uber Eats app. The offers will vary and change regularly. The move is part of a wider shake-up of the chain's loyalty programme, which recently saw shoppers offered reusable coffee cups as part of a free hot drink perk. Waitrose launched on Uber Eats in July 2023. What started in just five London stores has now expanded to over 250 branches across the UK, stocking 18,000 products. To do this, shoppers can sign up for MyWaitrose online and enter their loyalty number directly into the Uber Eats app when shopping at the Waitrose store. Laura Burbedge, director of Waitrose Online, said: 'Our on-demand partnerships have enabled us to bring our quality products to new food-loving customers. The best loyalty schemes revealed & how to get freebies "We now want to provide greater value to customers ordering via Uber Eats.' 'To start making savings, customers just need to link their MyWaitrose account to their Uber Eats account.' Alex Troughton, Uber Eats' Regional GM of Grocery and Retail, added: 'Our partnership with Waitrose is all about combining quality with convenience and now, with offers for MyWaitrose members, we're adding even more value.' It's the latest sign that big supermarkets are betting big on home delivery and making it easier for customers to cash in on loyalty perks. How do to link MyWaitrose account to Uber Eats Here's how customers can link their MyWaitrose loyalty and Uber Eats accounts If a customer isn't already a My Waitrose member, they can sign up here. Their card number will be instantly available They will need to download the Uber Eats app on the App Store or Google Play Link their My Waitrose card to the Uber Eats app by entering their loyalty number on the Waitrose store on the Uber Eats app And shop. The offers will be visible to them. Loyalty scheme changes at other retailers Meanwhile, Morrisons shoppers can now earn More Points even when they're not shopping at the supermarket– thanks to a perk that launched last month. The change means that Morrisons More Card holders can collect points with over 300 popular brands including eBay, Just Eat, Expedia, Asos, Very, and loads more. It followed last year's decision to bring back the More Points scheme, after scrapping the old My Morrisons setup which didn't offer points on purchases. Earlier this year, Tesco also made a major change to its Clubcard scheme, to the delight of pizza lovers. Customers were able to exchange their points for money off drinks and food at PizzaExpress until the end of April. Any Clubcard points exchanged for money off at Pizza Express were worth double, so a £1.50 voucher would have saved you £3. Sainsbury's also made a huge change to its Nectar loyalty scheme for 18 million customers. The UK's second biggest grocery store introduced a new security feature on its loyalty card app to prevent points from being stolen. The free scheme allows customers to earn one Nectar point for every £1 spent at Sainsbury's, both in-store and online. Supermarket loyalty schemes - which has one? MOST UK supermarkets have loyalty schemes so customers can build up points and save money while they shop. Here we round up what saving programmes you'll find at the big brands. Iceland: Unlike other stores, you don't collect points with the Iceland Bonus Card. Instead, you load it up with money and Iceland will give you £1 for every £20 you save. Lidl Plus: Lidl customers don't collect points when they shop, and are instead rewarded with personalised vouchers that gives them money off at the till. Morrisons: The My Morrisons: Make Good Things Happen replaces the More Card and rewards customers with personalised money off vouchers via the app. Sainsbury's: While Sainsbury's doesn't have a personal scheme, it does own the Nectar card which can also be used in Argos, eBay and other shops. You need 200 Nectar points to save up £1 to spend on your card. You need to spend at least £1 to get one Nectar point. Tesco: Tesco Clubcard has over 17million members in the UK alone. You use it each time you shop and build up points that can be turned into vouchers - 150 points gets you a £1.50 voucher. Here you need to spend £1 in Tesco to get one point. Waitrose: myWaitrose also doesn't allow you to collect points but instead you'll get access to free hot drinks, and discounts off certain brands in store.
