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Hospitality firms need support to improve pay and conditions, report finds
Hospitality firms need support to improve pay and conditions, report finds

Yahoo

time23-06-2025

  • Business
  • Yahoo

Hospitality firms need support to improve pay and conditions, report finds

Hospitality businesses need greater support from the Scottish Government to improve pay and conditions for workers, a report has found. The Fraser of Allander Institute said new rules and direction from ministers could help improve the sector and ensure staff are treated better. In a new policy briefing, the researchers at the University of Strathclyde found widespread concern among workers that a lack of effective regulation and oversight of the hospitality sector was leading to an absence of clear standards while allowing exploitation and unfair practices to exist. They found that staff shortages were leading to workers taking on extra hours and duties, creating burnout, stress, and a deterioration in work-life balance. This was sometimes the result of a practice known as 'clopens', where an employee works a late shift which is followed by an early shift the next day. The report quoted one worker: 'Sometimes I could finish at 12 at night and be in at 10 the next day. That's very common, as well, like 'clopens'. I think they shouldn't be legal.' It found that struggling hospitality workers could benefit from increased fair work practice in the industry, which is is defined by the Scottish Government as 'secure employment with fair pay and conditions, where workers are heard and represented, treated with respect and have opportunities to progress'. But the according to the briefing, employers were often hindered by 'factors beyond their control'. These include gaps in transport and childcare provision along with the impacts of the Covid pandemic, the UK's withdrawal from the EU and the cost-of-living crisis. The Fraser of Allander Institute said new rules for the sector could help the Scottish Government meet its child poverty targets. Hospitality workers face higher than average risks of experiencing in-work poverty, the report said. A third of workers spoken to for the briefing were on zero-hour contracts, or had no contract at all, while the workers' median hourly pay rate was under the low pay threshold of £11.58. The Fraser of Allander Institute recommended the Scottish Government improve collaboration with the hospitality and tourism sector, invest in sustainable and community-led tourism and offer better support for training and development. They also urged for better information for employers on best practice, training and development opportunities. Chirsty McFadyen, knowledge exchange associate with Institute, said: 'Our research shows that hospitality employers often want to do the right thing by their employees, but they don't always feel supported by policy to do so. 'If we are to meet the 2030 child poverty targets, the Scottish Government has a role to play in ensuring that housing, childcare and transport policy support the industry and its workers.' Dr Laura Robertson, research manager with the Poverty Alliance, added: 'Low pay and job insecurity have a big impact on households in Scotland. 'A lack of affordable, accessible childcare and housing, alongside continued high costs of living, is also preventing families from being lifted out of in-work poverty. 'The Serving the Future project shows key challenges facing households working in the hospitality sector in Scotland and that both employers and policy makers have a key role in tackling poverty in Scotland.' The research from the Fraser of Allander Institute forms part of the Service the Future project, funded by The Robertson Trust, which aims to identity changes needed to improve the industry to address in-work poverty in Scotland. Tuesday's report said there were opportunities for workers in the UK Government's Employment Rights Bill, including a right to a contract with guaranteed hours; a requirement for employers to consult with employee representatives on tipping and gratuity policies; and the creation of a Fair Work Agency with powers to investigate and take action against businesses that do not comply with the law. The Scottish Government has been approached for comment.

Jersey Opera House's new chair rejects 'poison chalice' concern
Jersey Opera House's new chair rejects 'poison chalice' concern

BBC News

time23-06-2025

  • Entertainment
  • BBC News

Jersey Opera House's new chair rejects 'poison chalice' concern

Jersey Opera House's interim chairperson says she does not see the role as a "poisoned chalice" after becoming the third person to take it on in Robertson took on the position at the St Helier venue on Thursday, 24 hours after the resignation of Cyril Whelan, who stepped down two months after taking over from Dave venue - which has undergone a £13m renovation - has also been dealing with other resignations, with interim director Andy Eagle stepping down in April and Bruno Santos-Costa also leaving his role as a board Robertson said all the resignations were due to personal reasons and a lot of hard work was ongoing to get an exciting programme on at the venue. The Grade II listed held its first concerts in five years in May, with two Liberation Day concerts ahead of the official reopening, which is expected to take place in October. Ms Robertson said she was "desperate" to get a strong programme of shows and looking forward to being the interim said: "I'm certainly not personally viewing the job as a poisoned chalice."Why I joined the board in the first place 18 months ago is because the building is the first real experience I had of theatre as a kid."When Cyril chose to leave for his own personal reasons, having been on the board for 13 years, which is an amazing stint, I really wanted to help push us into the new, exciting chapter for the opera house and get the community back in there." Ms Robertson said the venue was facing some technical challenges ahead of its reopening, but its managing board was facing those head added the venue was committed to making sure it had everything it needed to provide an exciting programme of shows."We'll be making some technical upgrades to things like lighting and sound in very short order so we can keep delivering what the public would like," she said.

Jersey Opera House gets third chairperson of 2025
Jersey Opera House gets third chairperson of 2025

Yahoo

time19-06-2025

  • Business
  • Yahoo

Jersey Opera House gets third chairperson of 2025

Jersey Opera House has appointed a new interim chairperson, in the latest chapter of a story which has seen multiple resignations since the start of 2025. Laura Robertson, a lawyer, has stepped into the position having already served as part of the board of directors. The decision comes after Cyril Whelan announced on Wednesday he was to resign having only just succeeded another outgoing interim chairperson in April. Jersey Opera House's Grade II listed building in St Helier reopened after five years in May following a major £13m refurbishment scheme. More news stories for Jersey Listen to the latest news for Jersey Follow BBC Jersey on X and Facebook. Send your story ideas to Jersey Opera House's interim chair steps down Opera House reopens for Liberation Day concerts Jersey Opera House

Jersey Opera House gets third interim chairperson of 2025
Jersey Opera House gets third interim chairperson of 2025

BBC News

time19-06-2025

  • Business
  • BBC News

Jersey Opera House gets third interim chairperson of 2025

Jersey Opera House has appointed a new interim chairperson, in the latest chapter of a story which has seen multiple resignations since the start of Robertson, a lawyer, has stepped into the position having already served as part of the board of decision comes after Cyril Whelan announced on Wednesday he was to resign having only just succeeded another outgoing interim chairperson in Opera House's Grade II listed building in St Helier reopened after five years in May following a major £13m refurbishment scheme.

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