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GP surgery rated outstanding by inspectors
GP surgery rated outstanding by inspectors

Yahoo

time2 days ago

  • Health
  • Yahoo

GP surgery rated outstanding by inspectors

A GP practice in Hull has been praised by health inspectors for "embracing new technology" and providing "the best possible care". The Laurbel Surgery, in Bilton, Hull, has been rated as "outstanding" by the Care Quality Commission (CQC) following an inspection in June. The report said the surgery had "continuously" met the 95% World Health Organisation target for childhood immunisations and "made it easy for people to access appointments". The surgery, which provides services to around 3,600 people, thanked staff for their "exceptional care" and said it was pleased with the report. Susan Moody, practice manager, said: "The CQC report reflects the high quality of patient centred commitment of the entire team in providing good quality patient care." After a survey of patients, the CQC found 89% of people found it easy to contact the practice by phone, 95% found it easy to contact through the website and 92% using the NHS app. 'Impressive' Inspectors also found the practice "understood and met people's personal, cultural, social, religious and equality characteristics". Alan Stephenson, CQC deputy director of operations in South and East Yorkshire, said the surgery "embraced learning and innovation to provide the best possible care to people". He said: "It was impressive to see how many residents they had encouraged to take up cervical cancer screenings and childhood immunisations, which was recognised by the Humber and North Yorkshire Integrated Care Board." CQC said the survey also found that 95% of people who use the surgery felt their needs were met during their last appointment, which was higher than the national average of 90%. "Other practices should look to Laurbel Surgery and this report as an example of good care and to see what they could learn," Mr Stephenson added. Listen to highlights from Hull and East Yorkshire on BBC Sounds, watch the latest episode of Look North or tell us about a story you think we should be covering here. Download the BBC News app from the App Store for iPhone and iPad or Google Play for Android devices Related internet stories New technology to help in brain tumour surgery New £48m wound research centre to open Care home placed in special measures Related internet links Care Quality Commission

Care Quality Commission rates Hull Laurbel Surgery 'outstanding'
Care Quality Commission rates Hull Laurbel Surgery 'outstanding'

BBC News

time2 days ago

  • Health
  • BBC News

Care Quality Commission rates Hull Laurbel Surgery 'outstanding'

A GP practice in Hull has been praised by health inspectors for "embracing new technology" and providing "the best possible care".The Laurbel Surgery, in Bilton, Hull, has been rated as "outstanding" by the Care Quality Commission (CQC) following an inspection in report said the surgery had "continuously" met the 95% World Health Organisation target for childhood immunisations and "made it easy for people to access appointments".The surgery, which provides services to around 3,600 people, thanked staff for their "exceptional care" and said it was pleased with the report. Susan Moody, practice manager, said: "The CQC report reflects the high quality of patient centred commitment of the entire team in providing good quality patient care."After a survey of patients, the CQC found 89% of people found it easy to contact the practice by phone, 95% found it easy to contact through the website and 92% using the NHS app. 'Impressive' Inspectors also found the practice "understood and met people's personal, cultural, social, religious and equality characteristics".Alan Stephenson, CQC deputy director of operations in South and East Yorkshire, said the surgery "embraced learning and innovation to provide the best possible care to people".He said: "It was impressive to see how many residents they had encouraged to take up cervical cancer screenings and childhood immunisations, which was recognised by the Humber and North Yorkshire Integrated Care Board."CQC said the survey also found that 95% of people who use the surgery felt their needs were met during their last appointment, which was higher than the national average of 90%."Other practices should look to Laurbel Surgery and this report as an example of good care and to see what they could learn," Mr Stephenson added. Listen to highlights from Hull and East Yorkshire on BBC Sounds, watch the latest episode of Look North or tell us about a story you think we should be covering here. Download the BBC News app from the App Store for iPhone and iPad or Google Play for Android devices

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