Latest news with #LogicMonitor


Techday NZ
3 days ago
- Business
- Techday NZ
LogicMonitor recognises global leaders in AI & IT excellence
LogicMonitor has announced the recipients of its 2025 Elevate Awards, which recognise customers and partners for achievements in AI-driven observability and data centre transformation. The awards programme highlighted organisations from a variety of industries and regions, including Presidio, Syngenta, Infosys, NTT Data, and AWS, for their application of LogicMonitor's hybrid observability platform in modernising IT operations and supporting business outcomes. Award recognition Syngenta Group was named the Agentic AIOps Trailblazer for its advancements in Edwin AI capabilities through LogicMonitor. Presidio secured the MSP Excellence Award after documenting a 93 percent reduction in major incidents during its evaluation phase. Infosys received the Global Service & Practice Innovation Award for the development of its AIOps Insights offerings, and AWS was recognised with the Global Hyperscale Partnership Excellence Award for its efforts in Gen AI innovation and cloud migration. NTT Data was presented with the Global Strategic Partner Award for deploying AI-driven observability to over 600 managed service customers. The 2025 Elevate Awards highlight the contribution of these organisations in setting new standards in IT management. According to LogicMonitor, the awards "spotlight customers and partners who are redefining operational excellence through innovative use of LogicMonitor's hybrid observability platform." Additional winners included Pacific Dental Services, honoured with the Business Outcome of the Year award for its deployment of LogicMonitor during Hurricane Milton in 2024, enabling automated real-time disaster response across more than 1,000 dental practices. TELUS Digital and Roche received the Hybrid Observability Excellence Award for their respective achievements in streamlining alerting processes and scaling enterprise-wide monitoring deployments. Customer and partner achievements LogicMonitor's Chief Executive Officer, Christina Kosmowski, noted the impact of AI on operational monitoring. She said, "With AI fundamentally reshaping how organisations monitor, manage, and optimise IT operations, our Elevate Award winners demonstrate what's possible when innovation meets execution. These standout customers and partners exemplify our shared mission to reimagine IT operations with the power of AI. This year's winners are at the forefront of data centre transformation, and show the incredible outcomes that can be achieved when teams are empowered with real-time data and AI-driven insights." "With AI fundamentally reshaping how organisations monitor, manage, and optimise IT operations, our Elevate Award winners demonstrate what's possible when innovation meets execution. These standout customers and partners exemplify our shared mission to reimagine IT operations with the power of AI. This year's winners are at the forefront of data centre transformation, and show the incredible outcomes that can be achieved when teams are empowered with real-time data and AI-driven insights," said Christina Kosmowski, CEO of LogicMonitor. The press release further detailed the transformative approaches of each award recipient. Syngenta Group was cited as "a driving force behind the evolution of Edwin AI, consistently pushing the boundaries of what's possible with LogicMonitor's AI capabilities to deliver smarter, faster operational outcomes." Presidio documented the embedding of LogicMonitor at the centre of its managed services, and described delivering "scalable, AI-enhanced observability to large enterprise clients." Devoteam was also recognised for being the first Edwin AI customer to go live in EMEA, contributing to regional momentum. Community engagement awards went to individuals such as Mike Moniz of Continental Resources, Stu Reid of Deutsche Telekom, and Steve Smith of SCC, who were credited with contributions to the LogicMonitor community platform and product development. Partner collaborations On the partner side, Infosys's integration of LogicMonitor's Edwin AI into its AIOps Insights suite was acknowledged for supporting a range of Fortune 500 customers globally. The partners engaged in joint initiatives including adoption workshops, business value tracking, and service health checks. AWS's collaboration with LogicMonitor was highlighted for driving the launch of Gen AI monitoring solutions for Amazon Bedrock and supporting accelerating cloud migration strategies. AWS was the first public cloud provider to select LogicMonitor as an observability partner for VMware migrations. According to LogicMonitor, AWS supports the offering with cloud hosting, technical collaboration, and expanded routes to market. NTT Data was honoured for integrating LogicMonitor's LM Envision platform into services delivered to its client base, resulting in "a global observability practice that delivers clear results for enterprises." The collaboration enabled support for "cloud modernisation, simplified operations, and AI-driven service delivery." The partnership also encompassed multiple-entity deployments and cross-regional migrations. Additional regional partner awards were presented to CDW (Americas) and Softcat (EMEA) for their roles in LogicMonitor deployment and customer enablement. CDW launched its own LogicMonitor services practice in 2024, while Softcat built on its observability offerings to drive regional growth and customer engagement through its connectivity teams. Industry visibility The event saw participation from LogicMonitor users, partners, and industry leaders, with technical sessions and discussions focusing on AI integration and monitoring best practices across hybrid environments. LogicMonitor described the gathering as a "major milestone in LogicMonitor's global community-building efforts, showcasing the company's bold vision for AI-powered observability and data centre modernisation." The full list of award categories and recipients reflects an emphasis on measurable outcomes, AI integration, and collaborative programme delivery in the field of IT observability and data centre transformation.


Business Wire
4 days ago
- Business
- Business Wire
Presidio, Syngenta, Infosys, NTT Data and AWS Among Those Honored with LogicMonitor Elevate Awards for Excellence in AI-Driven Observability and Data Center Transformation
LONDON--(BUSINESS WIRE)-- LogicMonitor, the leading SaaS-based platform for AI-powered data center transformation, today announced the winners of its 2025 Elevate Awards at the Elevate Community Conference in London. The Elevate Awards recognize LogicMonitor customers and partners that are driving innovation, achieving transformative outcomes, and leading the industry through the strategic use of AI-powered observability in the modern data center. 'With AI fundamentally reshaping how organizations monitor, manage, and optimize IT operations, our Elevate Award winners demonstrate what's possible when innovation meets execution,' said Christina Kosmowski, CEO of LogicMonitor. 'These standout customers and partners exemplify our shared mission to reimagine IT operations with the power of AI. This year's winners are at the forefront of data center transformation, and show the incredible outcomes that can be achieved when teams are empowered with real-time data and AI-driven insights.' Uniting Community Around AI-Powered Observability and Data Center Modernization The 2025 Elevate Conference in London wrapped a series of community events bringing together LogicMonitor customers, partners, and industry leaders from around the globe for a day of thought leadership, technical deep dives, and strategic insight. The event marked a major milestone in LogicMonitor's global community-building efforts, showcasing the company's bold vision for AI-powered observability and data center modernization. 2025 Elevate Award Winners Customer Award Winners: Agentic AIOps Trailblazer: Syngenta Group Syngenta has emerged as a driving force behind the evolution of Edwin AI, consistently pushing the boundaries of what's possible with LogicMonitor's AI capabilities to deliver smarter, faster operational outcomes. Business Outcome of the Year: Pacific Dental Services, AMER Pacific Dental Services enabled real-time disaster response across 1,000+ dental practices during Hurricane Milton in 2024 with LogicMonitor, transforming manual recovery operations into a centralized, automated process that preserved continuous patient care. Hybrid Observability Excellence Award: TELUS Digital, AMER TELUS Digital streamlined its hybrid observability strategy with LogicMonitor, reducing alert noise, cutting MTTR, and unifying monitoring tools for enhanced performance and substantial cost savings. Roche, EMEA Roche has strategically engineered its observability and IT operations ecosystem to deliver maximum value, flexibility, and ease of use across the enterprise. By automating integrations across its observability stack, Roche enables teams to deploy and manage monitoring at scale–quickly, consistently, and with minimal friction. This results in faster triage, smarter resolution, and always-on visibility where it matters most. Community Engagement – Individual Awards: Mike Moniz (Continental Resources) has been a consistent and positive presence in the LogicMonitor Community, providing frequent expert support. Stu Reid (Deutsche Telekom) has created an immersive virtual showcase of LogicMonitor's value journey, exemplifying proactive community advocacy. Steve Smith (SCC) has been instrumental in the evolution of core platform features - from LM Inspector to Edwin AI - providing practical feedback and offering up his team to accelerate delivery and innovation. MSP Excellence Awards: Presidio (Americas) and Devoteam (EMEA) Presidio achieved a 93% reduction in major incidents during its Edwin AI proof of value phase, delivering scalable, AI-enhanced observability to large enterprise clients and embedding LogicMonitor at the core of its MSP strategy. Devoteam became the first Edwin AI customer to go live in EMEA and has been instrumental in supporting regional growth through strategic collaboration with LogicMonitor. Partner Award Winners: Global Service & Practice Innovation Award: Infosys Infosys, a leading Global Systems Integrator and long-standing LogicMonitor partner, has been recognized for building a significant observability practice around LogicMonitor's platform through its AIOps Insights service offerings. Since the inception of the partnership in 2020, Infosys and LogicMonitor have welcomed many Fortune 500 organizations in the US, EMEA, and APAC as observability customers. By integrating LogicMonitor's agentic AI product, Edwin AI, into its AIOps Insights service offerings, Infosys has driven both customer value and business growth, actively engaging in co-led initiatives such as adoption workshops, business value realization tracking, and health checks. Their frequent participation in technical training, roadmap reviews, and best practices ensures world-class delivery and alignment with LogicMonitor's innovation trajectory. Global Hyperscale Partnership Excellence Award: AWS AWS has been recognized for its outstanding commitment to collaborative innovation and digital transformation enablement with LogicMonitor. The partnership accelerated rapidly in 2024, highlighted by the launch of LogicMonitor's first AI monitoring solution for Amazon Bedrock and collaborative support for cloud migration initiatives. LogicMonitor was the first observability partner selected by AWS to support VMware migrations, signaling the strength and future potential of this strategic global alliance. A foundational platform partner, AWS powers product hosting, provides significant sales and go-to-market support and partner funding, as well as streamlined customer access via AWS Marketplace. Global Strategic Partner Award: NTT Data NTT Data has been recognized for leading a global observability practice that delivers clear results for enterprises. As a key LogicMonitor partner with 600 managed service customers across all platforms, NTT Data has integrated LM Envision into its core services to speed up cloud modernization, simplify operations, and support AI-driven service delivery. Over the past year, NTT Data has led in multi-entity deployments, cross-region migrations, and joint solutions using LogicMonitor tools. Strong collaboration across leadership, sales, and delivery teams highlights the success of this modern GSI partnership. Regional Partner of the Year – Americas: CDW CDW, a leading multi-brand provider of information technology solutions, has been recognized for its exceptional business results and strategic execution. A partner since 2020, CDW has helped LogicMonitor welcome hundreds of new customers across the U.S., establishing itself as a force in observability. Tapping LogicMonitor to solve complex monitoring challenges, particularly in its healthcare vertical, has driven significant growth for CDW. In 2024, CDW launched its own LogicMonitor services delivery practice, offering customers support from pre-sales through deployment, demonstrating its commitment to integrated solutions and long-term success with LogicMonitor. Regional Partner of the Year – EMEA: Softcat Softcat, a prominent UK IT infrastructure provider, has been recognized for its significant contributions to regional growth as well as its leadership in innovation. This year, with LogicMonitor embedded in its observability practice, Softcat has continued to drive growth with new and existing customers and has deepened its collaboration with LogicMonitor through its networking and connectivity teams. About LogicMonitor LogicMonitor® offers AI-powered data center transformation. The company's SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. A Visionary on the 2024 Gartner Magic Quadrant for Observability, LogicMonitor provides IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.
Yahoo
4 days ago
- Business
- Yahoo
Presidio, Syngenta, Infosys, NTT Data and AWS Among Those Honored with LogicMonitor Elevate Awards for Excellence in AI-Driven Observability and Data Center Transformation
Visionary Customers and Partners Recognized for Driving Operational Excellence and Transformation in the Data Center with LogicMonitor's AI-Powered Hybrid Observability Platform LONDON, June 25, 2025--(BUSINESS WIRE)--LogicMonitor, the leading SaaS-based platform for AI-powered data center transformation, today announced the winners of its 2025 Elevate Awards at the Elevate Community Conference in London. The Elevate Awards recognize LogicMonitor customers and partners that are driving innovation, achieving transformative outcomes, and leading the industry through the strategic use of AI-powered observability in the modern data center. "With AI fundamentally reshaping how organizations monitor, manage, and optimize IT operations, our Elevate Award winners demonstrate what's possible when innovation meets execution," said Christina Kosmowski, CEO of LogicMonitor. "These standout customers and partners exemplify our shared mission to reimagine IT operations with the power of AI. This year's winners are at the forefront of data center transformation, and show the incredible outcomes that can be achieved when teams are empowered with real-time data and AI-driven insights." Uniting Community Around AI-Powered Observability and Data Center Modernization The 2025 Elevate Conference in London wrapped a series of community events bringing together LogicMonitor customers, partners, and industry leaders from around the globe for a day of thought leadership, technical deep dives, and strategic insight. The event marked a major milestone in LogicMonitor's global community-building efforts, showcasing the company's bold vision for AI-powered observability and data center modernization. 2025 Elevate Award Winners Customer Award Winners: Agentic AIOps Trailblazer: Syngenta GroupSyngenta has emerged as a driving force behind the evolution of Edwin AI, consistently pushing the boundaries of what's possible with LogicMonitor's AI capabilities to deliver smarter, faster operational outcomes. Business Outcome of the Year: Pacific Dental Services, AMERPacific Dental Services enabled real-time disaster response across 1,000+ dental practices during Hurricane Milton in 2024 with LogicMonitor, transforming manual recovery operations into a centralized, automated process that preserved continuous patient care. Hybrid Observability Excellence Award: TELUS Digital, AMERTELUS Digital streamlined its hybrid observability strategy with LogicMonitor, reducing alert noise, cutting MTTR, and unifying monitoring tools for enhanced performance and substantial cost EMEA Roche has strategically engineered its observability and IT operations ecosystem to deliver maximum value, flexibility, and ease of use across the enterprise. By automating integrations across its observability stack, Roche enables teams to deploy and manage monitoring at scale–quickly, consistently, and with minimal friction. This results in faster triage, smarter resolution, and always-on visibility where it matters most. Community Engagement – Individual Awards: Mike Moniz (Continental Resources) has been a consistent and positive presence in the LogicMonitor Community, providing frequent expert support. Stu Reid (Deutsche Telekom) has created an immersive virtual showcase of LogicMonitor's value journey, exemplifying proactive community advocacy. Steve Smith (SCC) has been instrumental in the evolution of core platform features - from LM Inspector to Edwin AI - providing practical feedback and offering up his team to accelerate delivery and innovation. MSP Excellence Awards: Presidio (Americas) and Devoteam (EMEA) Presidio achieved a 93% reduction in major incidents during its Edwin AI proof of value phase, delivering scalable, AI-enhanced observability to large enterprise clients and embedding LogicMonitor at the core of its MSP strategy. Devoteam became the first Edwin AI customer to go live in EMEA and has been instrumental in supporting regional growth through strategic collaboration with LogicMonitor. Partner Award Winners: Global Service & Practice Innovation Award: Infosys Infosys, a leading Global Systems Integrator and long-standing LogicMonitor partner, has been recognized for building a significant observability practice around LogicMonitor's platform through its AIOps Insights service offerings. Since the inception of the partnership in 2020, Infosys and LogicMonitor have welcomed many Fortune 500 organizations in the US, EMEA, and APAC as observability customers. By integrating LogicMonitor's agentic AI product, Edwin AI, into its AIOps Insights service offerings, Infosys has driven both customer value and business growth, actively engaging in co-led initiatives such as adoption workshops, business value realization tracking, and health checks. Their frequent participation in technical training, roadmap reviews, and best practices ensures world-class delivery and alignment with LogicMonitor's innovation trajectory. Global Hyperscale Partnership Excellence Award: AWS AWS has been recognized for its outstanding commitment to collaborative innovation and digital transformation enablement with LogicMonitor. The partnership accelerated rapidly in 2024, highlighted by the launch of LogicMonitor's first AI monitoring solution for Amazon Bedrock and collaborative support for cloud migration initiatives. LogicMonitor was the first observability partner selected by AWS to support VMware migrations, signaling the strength and future potential of this strategic global alliance. A foundational platform partner, AWS powers product hosting, provides significant sales and go-to-market support and partner funding, as well as streamlined customer access via AWS Marketplace. Global Strategic Partner Award: NTT Data NTT Data has been recognized for leading a global observability practice that delivers clear results for enterprises. As a key LogicMonitor partner with 600 managed service customers across all platforms, NTT Data has integrated LM Envision into its core services to speed up cloud modernization, simplify operations, and support AI-driven service delivery. Over the past year, NTT Data has led in multi-entity deployments, cross-region migrations, and joint solutions using LogicMonitor tools. Strong collaboration across leadership, sales, and delivery teams highlights the success of this modern GSI partnership. Regional Partner of the Year – Americas: CDW CDW, a leading multi-brand provider of information technology solutions, has been recognized for its exceptional business results and strategic execution. A partner since 2020, CDW has helped LogicMonitor welcome hundreds of new customers across the U.S., establishing itself as a force in observability. Tapping LogicMonitor to solve complex monitoring challenges, particularly in its healthcare vertical, has driven significant growth for CDW. In 2024, CDW launched its own LogicMonitor services delivery practice, offering customers support from pre-sales through deployment, demonstrating its commitment to integrated solutions and long-term success with LogicMonitor. Regional Partner of the Year – EMEA: Softcat Softcat, a prominent UK IT infrastructure provider, has been recognized for its significant contributions to regional growth as well as its leadership in innovation. This year, with LogicMonitor embedded in its observability practice, Softcat has continued to drive growth with new and existing customers and has deepened its collaboration with LogicMonitor through its networking and connectivity teams. About LogicMonitor LogicMonitor® offers AI-powered data center transformation. The company's SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. A Visionary on the 2024 Gartner Magic Quadrant for Observability, LogicMonitor provides IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit and our blog, or follow us on LinkedIn, X, Facebook, and YouTube. View source version on Contacts Press contact Richard Brewer-HayLogicMonitorpress@ Error while retrieving data Sign in to access your portfolio Error while retrieving data Error while retrieving data Error while retrieving data Error while retrieving data


Forbes
17-06-2025
- Business
- Forbes
The Future Of AIOps Is Many Agents Working Together
Karthik Sj, General Manager, AI at LogicMonitor. Built & Scaled multiple 0-1 AI products across public, PE and VC backed companies. If it feels like everyone is suddenly selling "AI agents," you're not imagining it. They're everywhere, pitched as automation 2.0: fewer tickets, faster resolution, more time for strategic work, replace the help desk, reinvent the NOC and free your team from toil. But behind the confident marketing is an open secret: There's no consensus on what an AI agent actually is. Definitions vary wildly depending on who's talking—and what they're selling. Some define agents as tools that use large language models. Others frame them as autonomous systems capable of observing, deciding and acting independently. In some documentation, "agent" is just a new label for a chatbot with plug-ins. In others, it implies a complex, goal-driven process manager. Even the terminology is unstable. Some use "agent" and "assistant" interchangeably. Others draw a hard line between them. A few acknowledge the ambiguity outright, admitting that the term can describe anything from rule-based workflows to reasoning systems. The term "agent" is being stretched past the point of meaning, making it harder for teams to evaluate real capabilities and turning every vendor demo into a guessing game. If "agent" is going to be the core metaphor for how AI works in the enterprise, it's worth getting clear not just what these systems do but how they do it, how they interact and where the limits actually are. So let's reset. At the most practical level, an AI agent is a system that can observe, reason, act and adapt in pursuit of a goal with as little human intervention as possible. That's it. The key isn't that it's "smart." It's that it has agency. The term "agent" comes from "agency": the capacity to take meaningful action toward a goal. Not to wait but to initiate. To sense the environment, decide and do. That's what gives agents their power. Most AI solutions marketed as 'agents' today fail that definition. They don't observe; they wait for prompts. They don't reason; they pattern-match. They don't act; they suggest. They don't adapt; they repeat. Strip away the marketing, and most are just prompt-driven wrappers around existing functionality. And that's fine—as long as we're honest about it. What matters is what the system can actually do. The next leap forward in AI for ITOps isn't building smarter standalone agents; it's engineering modular systems within which multiple specialized agents solve problems as a unit. Why? Because incidents in production environments rarely follow a script. They're layered. They span telemetry, infrastructure, services and human teams. They require context, judgment, escalation paths and institutional memory. A single agent can't handle that complexity. Take a real-world example: a business-critical application is running slowly. • A correlation agent clusters related alerts across infrastructure layers—VMs, databases and network components—into a single incident. • A diagnostic agent identifies the likely root cause: a dependency bottleneck between the application and its backend services. • A retrieval agent checks for a runbook, which includes manual steps, required approvals, system integrations and references to automation playbooks. • A remediation agent surfaces the most relevant playbook (e.g., reverse a config change, increase disk space, restart a failing collector), along with alternatives. The user confirms or selects the right one. • The orchestrating agent executes the playbook using automation tools. If no playbook exists, the system flags the issue for manual resolution and captures the pattern for future automation. • A verification agent checks whether the system has recovered and performance has normalized. • A summarization agent compiles the full incident timeline and updates the ticketing system and internal documentation. Each agent plays a distinct role—detection, reasoning, action, documentation—but none act alone. It's the orchestrator that routes requests, maintains context and sequences multiagent workflows based on the user's intent and the system state. With an agentic system, by the time you're alerted to a P1 incident, multiple agents may already be working the case: clustering alerts, identifying root causes, fetching past incident data and, in some cases, starting remediation. You're not beginning with a blank screen. You're stepping into an investigation already in motion. This is all to say that the obsession with 'smarter' agents is a distraction. You don't need a genius agent that can do everything. You need a suite of agents that know their role, play well and communicate with others. That means: • Specialization, not generalization • Communication protocols, not black boxes • Predictable behavior, not vague promises of 'autonomy' If that sounds familiar, it's because we've already solved this problem in the human world. It's how high-functioning teams work. When you're evaluating whether an 'AI agent' is real or just repackaged automation, ask: • Can your agents communicate with each other or only with humans? Good: 'Agents share structured context and trigger each other to take action based on system state.' Bad: 'Our agent sends alerts to Slack.' • How is work divided among agents? Good: 'We have agents for monitoring, diagnostics, remediation and notifications.' Bad: 'Our agent can handle any use case.' • What happens when things don't go according to plan? Good: 'Agents can pull in other agents or escalate dynamically.' Bad: 'Our agent was trained on millions of incidents.' If the vendor talks more about how smart the agent is than about how the system works, it's okay to be skeptical. If you're confused by the flood of AI agent announcements, rest assured you are not alone. The industry hasn't agreed on what 'agent' even means yet. Rapid innovation has led to rushed narratives, vague demos and a race to sound future-ready without doing the hard system design work. But this confusion is also a gift. It creates space to ask better questions—about what's real, what's useful and what's needed. The next phase of AI won't be won by whoever builds the smartest-sounding agent. It'll be led by teams who design agentic systems that can coordinate and specialize. That's the agentic AI worth building. Forbes Technology Council is an invitation-only community for world-class CIOs, CTOs and technology executives. Do I qualify?


Business Wire
17-06-2025
- Business
- Business Wire
LogicMonitor Earns 2025 Top Rated Award from TrustRadius
SANTA BARBARA, Calif.--(BUSINESS WIRE)-- LogicMonitor, the leading SaaS-based platform for AI-powered data center transformation, today announced that TrustRadius has recognized LogicMonitor with a 2025 Top Rated Award. With a trScore of 8.7 out of 10, LogicMonitor is recognized by its customers as a leader in AIOps, Observability, IT Infrastructure Monitoring, and five other categories. LogicMonitor earned the 2025 Top Rated Award based entirely on reviews from its customers. "At LogicMonitor, our customers are at the center of everything that we do, so the TrustRadius Top Rated Award is incredibly meaningful because it is based on direct customer feedback,' said Julie Solliday, Chief Customer Officer, LogicMonitor. 'Our customers help guide our innovation, shape our roadmap, and fuel our commitment to delivering solutions that truly make a difference. We're honored to earn this distinction as a trusted leader in hybrid observability and AIOps.' 'LogicMonitor earning a TrustRadius Top Rated Award for LM Envision is a direct reflection of the positive sentiment in their customer reviews,' said Allyson Havener, Chief Marketing Officer at TrustRadius. 'Customers consistently highlighted LM Envision's scalability, ease of use, and proactive insights—showcasing how LogicMonitor helps organizations stay ahead of performance issues and drive smarter infrastructure decisions.' Since 2016, the TrustRadius Top Rated Awards have become the B2B's industry standard for unbiased recognition of excellent technology products. Based entirely on customer feedback, they have never been influenced by analyst opinion or status as a TrustRadius customer. A detailed criteria breakdown of the methodology and scoring that TrustRadius uses to determine Top Rated winners can be found on the TrustRadius site. About TrustRadius: TrustRadius is a buyer intelligence platform for business technology. We enable buyers to make confident decisions, through comprehensive product information, in-depth customer insights, and peer conversations. We help technology brands capture and activate the authentic voice of customers to improve their products, build confidence with prospects, and engage in-market buyers to improve ROI. Founded by successful entrepreneurs and headquartered in the technology hub of Austin, Texas, TrustRadius is backed by Mayfield Fund, LiveOak Venture Partners, and Next Coast Ventures. About LogicMonitor LogicMonitor® offers AI-powered data center transformation. The company's SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. LogicMonitor provides IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.